Suntrup Ford Kirkwood

Internet Approved, Blue Oval Certified, Quality Checked

10340 Manchester Rd
Saint Louis, MO 63122

Sales: (314) 549-8759

Service: (888) 928-8775

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https://static.cargurus.com/images/forsale/2018/05/16/23/56/2017_ford_focus_rs-pic-7563644753338876077-152x114.jpeg

2017 Ford Focus RS Hatchback Used Cars in Saint Louis, MO 63122

Good Deal
$2,971 BELOW
CarGurus IMV of $35,961

Price: $32,990

Mileage: 7,914

Location: Saint Louis, MO 63122

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Nitrous Blue Quad-coat Description: Used 2017 Ford Focus RS Hatchback for sale - $32,990, 7,914 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/05/17/02/2010_buick_lucerne-pic-53710886716459805-152x114.jpeg

2010 Buick Lucerne CXL Premium FWD Used Cars in Saint Louis, MO 63122

Good Deal
$1,430 BELOW
CarGurus IMV of $10,080

Price: $8,650

Mileage: 88,145

Location: Saint Louis, MO 63122

Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2010 Buick Lucerne CXL Premium FWD for sale - $8,650, 88,145 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/04/16/20/2012_cadillac_srx-pic-6333907217103806810-152x114.jpeg

2012 Cadillac SRX Performance FWD Used Cars in Saint Louis, MO 63122

Good Deal
$1,512 BELOW
CarGurus IMV of $15,502

Price: $13,990

Mileage: 94,706

Location: Saint Louis, MO 63122

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Platinum Ice Tricoat Description: Used 2012 Cadillac SRX Performance FWD for sale - $13,990, 94,706 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/05/05/16/52/2016_ford_escape-pic-5746933146728851342-152x114.jpeg

2016 Ford Escape SE Used Cars in Saint Louis, MO 63122

Good Deal
$1,336 BELOW
CarGurus IMV of $18,326

Price: $16,990

Mileage: 13,642

Location: Saint Louis, MO 63122

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2016 Ford Escape SE for sale - $16,990, 13,642 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/06/13/05/16/2012_ram_1500-pic-8564762886403487208-152x114.jpeg

2012 Ram 1500 ST Used Cars in Saint Louis, MO 63122

Good Deal
$1,937 BELOW
CarGurus IMV of $13,437

Price: $11,500

Mileage: 112,923

Location: Saint Louis, MO 63122

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Mineral Gray Metallic Clear Coat Description: Used 2012 Ram 1500 ST for sale - $11,500, 112,923 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/21/04/06/2016_kia_soul-pic-795851762292332289-152x114.jpeg

2016 Kia Soul + Used Cars in Saint Louis, MO 63122

Good Deal
$1,239 BELOW
CarGurus IMV of $15,229

Price: $13,990

Mileage: 28,136

Location: Saint Louis, MO 63122

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Clear White Description: Used 2016 Kia Soul + for sale - $13,990, 28,136 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/04/16/30/2013_ford_explorer-pic-4179778520297285873-152x114.jpeg

2013 Ford Explorer Limited 4WD Used Cars in Saint Louis, MO 63122

Good Deal
$1,141 BELOW
CarGurus IMV of $19,131

Price: $17,990

Mileage: 93,777

Location: Saint Louis, MO 63122

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Kodiak Brown Metallic Description: Used 2013 Ford Explorer Limited 4WD for sale - $17,990, 93,777 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/20/12/24/2011_audi_a8-pic-6099852218319904429-152x114.jpeg

2011 Audi A8 L quattro AWD Used Cars in Saint Louis, MO 63122

Good Deal
$1,382 BELOW
CarGurus IMV of $21,372

Price: $19,990

Mileage: 98,442

Location: Saint Louis, MO 63122

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Phantom Black Pearl Effect Description: Used 2011 Audi A8 L quattro AWD for sale - $19,990, 98,442 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/04/16/30/2014_ford_fusion-pic-6650809010100686447-152x114.jpeg

2014 Ford Fusion SE Used Cars in Saint Louis, MO 63122

Fair Deal
$347 BELOW
CarGurus IMV of $15,337

Price: $14,990

Mileage: 11,263

Location: Saint Louis, MO 63122

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2014 Ford Fusion SE for sale - $14,990, 11,263 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/04/16/30/2014_ford_explorer-pic-3628135014312739898-152x114.jpeg

2014 Ford Explorer XLT 4WD Used Cars in Saint Louis, MO 63122

Fair Deal
$299 BELOW
CarGurus IMV of $23,289

Price: $22,990

Mileage: 49,050

Location: Saint Louis, MO 63122

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2014 Ford Explorer XLT 4WD for sale - $22,990, 49,050 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/11/04/57/2017_ford_edge-pic-3374883232771599797-152x114.jpeg

2017 Ford Edge Titanium AWD Used Cars in Saint Louis, MO 63122

Fair Deal
$59 ABOVE
CarGurus IMV of $26,599

Price: $26,658

Mileage: 40,717

Location: Saint Louis, MO 63122

Average time on market: 46 days Certified Pre-Owned: No Transmission: Automatic Color: Shadow Black Description: Used 2017 Ford Edge Titanium AWD for sale - $26,658, 40,717 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/02/05/57/2016_toyota_4runner-pic-6599020304981968828-152x114.jpeg

2016 Toyota 4Runner Limited 4WD Used Cars in Saint Louis, MO 63122

Fair Deal
$280 ABOVE
CarGurus IMV of $34,370

Price: $34,650

Mileage: 47,632

Location: Saint Louis, MO 63122

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2016 Toyota 4Runner Limited 4WD for sale - $34,650, 47,632 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/03/16/31/2014_ford_focus-pic-3195016908542877075-152x114.jpeg

2014 Ford Focus SE Used Cars in Saint Louis, MO 63122

Fair Deal
$155 ABOVE
CarGurus IMV of $11,345

Price: $11,500

Mileage: 26,331

Location: Saint Louis, MO 63122

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Focus SE for sale - $11,500, 26,331 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/30/07/05/2014_ford_escape-pic-7790996482119548958-152x114.jpeg

2014 Ford Escape SE 4WD Used Cars in Saint Louis, MO 63122

Fair Deal
$285 ABOVE
CarGurus IMV of $15,705

Price: $15,990

Mileage: 51,596

Location: Saint Louis, MO 63122

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2014 Ford Escape SE 4WD for sale - $15,990, 51,596 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/23/04/43/2015_ford_explorer-pic-2997990351170739385-152x114.jpeg

2015 Ford Explorer Limited Used Cars in Saint Louis, MO 63122

Fair Deal
$385 ABOVE
CarGurus IMV of $27,962

Price: $28,347

Mileage: 33,868

Location: Saint Louis, MO 63122

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Metallic Description: Used 2015 Ford Explorer Limited for sale - $28,347, 33,868 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 31, 2018
doster
I dealt with Mr Fred Williams with the potential purchase of a new F150XL. I regret that I couldn't purchase the vehicle I'd inquired about, but Mr Williams was very professional and returned calls, I believe, as quickly as possible.
May 1, 2018
Awesome staff with great deals!!!
Jan 2, 2018
Guru9XYHY
This dealer did the bait and switch. Advertised price is not even close. Add on was almost $2000. I DO NOT recommend this dealer at all.
2 people found this review helpful.
Response from current dealership:
Hello, sorry to hear you are disappointed with your experience at our dealership. I'm not sure what would have caused the vehicle to be an extra $2,000 than the advertised price, but we do not try to mislead our customers and offer fair and competitive pricing on all of our vehicles. Great customer service is very important to us, and we appreciate your feedback. Have a nice day.
Dec 20, 2017
GuruZWXRW
My responce to their email went unanswered... Appreciated NOT.
2 people found this review helpful.
Response from current dealership:
Hello, it seems unlikely that your email would be unanswered since we have a dedicated team answering all of our incoming leads. It sounds like the email either didn't go through, or it may have been lost in a spam folder. We're sorry for any inconvenience we may have caused.
Nov 24, 2017
Mike Hill
Good
0 people found this review helpful.
Nov 10, 2017
Prompt and curtious.
0 people found this review helpful.
Sep 21, 2017
it was okay, was not ready to for a car payment not willing to make a cash deal
0 people found this review helpful.
Aug 24, 2017
Rapid response
0 people found this review helpful.
Jul 26, 2017
My experience was good
0 people found this review helpful.
Jul 1, 2017
Tiffany, our salesperson treated us with respect and was super nice without any pressure.
0 people found this review helpful.
Jun 9, 2017
Great follow up
1 people found this review helpful.
May 31, 2017
Great service, fast response.
0 people found this review helpful.
May 12, 2017
I bouvht a mini van here years ago and the setvice was genuine and that's valuable to me.
0 people found this review helpful.
Dec 30, 2016
Purchases a car and told engine was fine. Found that it is using 2-3 quarts of oil between changes. Will not repair. Beware!
4 people found this review helpful.
Nov 2, 2016
The dealer responded amazingly quickly to my email...but failed to answer questions I had related to the vehicle in two separate email attempts. That's unfortunate because this is/was a vehicle I have interested in.
2 people found this review helpful.
Read 11 old reviews
Mar 30, 2016
Lyndrod21
First, they REQUIRE you put your phone number to submit an inquiry. So, I get a call while at work, they left a message saying they were responding to my inquiry on the car I asked about. I call back, they proceed to inform me they NO LONGER have the car. Fine. They ask if I was interested in anything else in their inventory. I happened to be interested in one other car. Asked about it, and guess what, THEY DON'T ACTUALLY HAVE THAT ONE EITHER. Then, they proceed to call me everyday for the next 4 days after I repeatedly told them I would contact them if I wanted their help. Finally I got them to remove my number from their list. Not very helpful at all.
5 people found this review helpful.
Feb 21, 2016
pankelmann
It was more money than I was willing to pay
2 people found this review helpful.
Oct 22, 2015
Told vehicle not available, later called and told it was.
2 people found this review helpful.
Response from current dealership:
Hello, and thank you for your review. Perhaps there was a miscommunication between our Customer Care Team and management? Or maybe something fell through with a previous customer. Sorry for any inconvenience caused. If there's anything we can do to improve your experience, please email crystal@suntrupford.com. We value your feedback. Have a great day.
Oct 5, 2015
I was looking at one used vehicle. (2003 Nissan Xterra) Instead of emailing the price they sent a message to call them. I emailed them multiple times to get the price expaining the distance I would have to drive to look at the vehicle and wanted a price first. Suntrup Ford refused to send the price and after a couple emails back a d forth requesting the price they replied saying they were waiting for a manager to set a price for a weekend sale then stoped contact. I then emailed from their website and they again refused to give a price. After emailing off their website a second time asking for the price before I would drive there they replied the vehicle is no longer available. This email was 9/30/2015. The date is now 10/5/2015 and the 2003 Nissan Xterra is still on the website for sale.
2 people found this review helpful.
Response from current dealership:
Arlie,
I'm sincerely sorry for the miscommunication between you and our dealership. This was a mistake on our part. The Customer Car Center doesn't know when a vehicle is being serviced in our service department. This particular vehicle has too many issues for it to be sold to the public, and it should have never been listed on our website. It has been deleted from our inventory feed and should no longer appear online. Again, we're very sorry for your inconvenience. Have a great day.
Aug 16, 2015
Sales person not willing to look at other Ford dealers for the car I wanted.
1 people found this review helpful.
May 13, 2015
The vehicles that I inquired about were misrepresented in the advertisements on CarGurus. They were listed as a Platinum trim level but were lesser trim models. They represent their online price with every potential factory incentive, which almost no one could qualify. Typical bait and switch tactics. I would not trust this dealer.
2 people found this review helpful.
Response from current dealership:
Allan,
We're currently experiencing issues with our inventory feed, resulting in our F-150's being listed incorrectly. We are working with our website host to get this issue resolved. We're very sorry for the inconvenience. This is as frustrating to us as it is to you. I assure you that we do not use a bait and switch tactic. OEM specials are shown so that online shoppers are aware of all rebates and offers that are available. It's for convenience. I wish you would give us another try! Thank you for your feedback. Take care!
Apr 6, 2015
Leaving the rate as "No Rating" would be better than rating at the lowest score possible. I did the reviews on the vehicle and had financing already to put in place. The asking price being 1,800 over fair retail value. Danielle knew my top dollar before I drove over 2 hours to test drive the vehicle. While doing the exam of the vehicle I found a nail in the back driver side tire about an inch from the edge. Pointing it out to Kevin, he said it would be fixed before leaving the lot. Having had a nail like this before I know it could NOT be fixed! The tire will need to be replaced because it is too close to the sidewall! Before driving the vehicle I told Kevin I didn't want to drive the vehicle if he wasn't going to work my price rage. When I told him top dollar (same price as I gave over the phone before driving over 2 hours) he said no way. The price listed is the lowest price they would take. Plus, add the $169 paperwork fee! When asking why he didn't tell me prior to driving the long distance he passed the blame to Danielle. He asked to show me other vehicles in the dollar amount I would give for the Mariner, which I was willing to do. I told him vehicle model I did NOT want and that is ALL he showed me. By the way those were priced higher than the Mariner!!! When driving off the lot I noticed Kevin parked the Mariner back on the lot WITHOUT "fixing" the tire!
2 people found this review helpful.
Response from current dealership:
Tina, I'm sincerely sorry you feel you had a poor experience at our dealership. It seems there may have been a miscommunication between our Customer Care Manager (Danielle) and our Sales Consultant. Our apologies. We offer fair, and competitive pricing on our used vehicles.  Again, I'm very sorry and I wish there was something we could do to earn back your business. Thank you for your feedback and take care.
Mar 18, 2015
Their team was excellent. Everything was a breeze and they treated me very well. After looking for a car at multiple dealerships, I bought one from them in about 24 hours after my first phone call. They were helpful and not pushy. I would highly recommend this location. Plus, I got a great deal and love my new car! Ask for Kevin K. He was awesome.
1 people found this review helpful.
May 30, 2014
bought the vehicle. got what we wanted
0 people found this review helpful.
Jan 21, 2014
Good.
0 people found this review helpful.
Jan 12, 2012
Knowledgeable, professional, appeared truthful.
0 people found this review helpful.

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