Hiley Mazda Hyundai of Fort Worth

Salesman tried very hard to make a deal. Was very friendly & courteous. They had vehicle waiting out front for us when we arrived. Sales manager even called back the next morning to see if their was any way we could make a deal Very courteous but being retired we just couldn't justify spending that much money.

Great experience no pressure no rush talk with the salesman, he let my family test drive the vehicle. No issues vehicle would not meet fit my family needs.

Followed the instructions on pre-approval but dealer took and ran my credit with another company

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Made an appt to test drive and buy a car I was inquiring about and they sold it as I pulled into the parking lot. When I asked why they didn’t call me to tell me not to come all he could say was “well I didn’t know he was going to buy it.” ?????

Troy will run your credit and not get back to you. Even when you’re pre-approved. Everyone else I spoke to was nice, but I got a horrible sales person. Now to dispute some inquiries.

My experience at Hiley Hyundai was amazing. They contacted me right away, my deal was done before I even got there, the manager Chad, the salesman Michael, the finance team Matt and Matthew were so polite, so helpful, understood what I needed and overall treated me like family from walking into the door to driving off. Amazing service.

Jessie, the salesperson that contacted me, was delightful in our dealings. I ultimately decided on a similar vehicle that had more features that I wanted, but the folks at this dealership were fantastic.

Wonderful experience. Robert H. was great to work with.

Contact from several associates at this dealership. I'd most likely purchase from this dealership if I were located nearer them.

Staff was nice. The car was dirty and needed repairs and all we got were unanswered questions on when car would be ready. Decide to purchase somewhere else.

They were very kind, patient and attentive. The correspondence through email and over the phone deserves 10 stars!

They allowed me to negotiate the entire deal over the phone. Service was outstanding. Jesse did an incredible job of helping me through the process. Financing was incredibly helpful and efficient.

Great communication

Sketchy salesperson. Wasted time after manager shadily tells me the price he gave is the lowest in 500 mile radius, and tells me to hold on so he can get me a new price. That took 8 hours to provide. The price he gave me was even higher with increase to the price of "$1100 for ads"- and worse yet, tried to sell it as being legitimate. Other sales people don't respond. Find another Mazda dealership as there are plenty.

Very helpful and courteous staff! Will definitely recommend. They will work with you any way they can!!!!

Responded quickly

They sold the car the day I was supposed to meet my salesman about the car....ugh!

Good people

Taking care good to their customers

Very respectful, I explained I would not be able to purchase any vehicle for at least 2 weeks and that if that vehicle was still available I would be interested in looking at it. My response was accepted and there has been no pressure to make a decision prior to the two weeks. Hopefully they will contact me after that period and we can continue corresponding.

Made an appt to test drive and buy a car I was inquiring about and they sold it as I pulled into the parking lot. When I asked why they didn’t call me to tell me not to come all he could say was “well I didn’t know he was going to buy it.” ?????

Look for Rodney Jackson when you go to this dealership.

I bought a used 2016 Mazda CX-5 and worked almost exclusively with Rodney. I relied heavily on Rodney because I am from Minnesota and bought the car site unseen. Rodney answered all my questions and made sure the car was in excellent condition when I arrived. If you are interested in potentially buying a car from Hiley Hyundai I recommend you work with Rodney.

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Made an appt to test drive and buy a car I was inquiring about and they sold it as I pulled into the parking lot. When I asked why they didn’t call me to tell me not to come all he could say was “well I didn’t know he was going to buy it.” ?????

They sold the car the day I was supposed to meet my salesman about the car....ugh!

Great experience no pressure no rush talk with the salesman, he let my family test drive the vehicle. No issues vehicle would not meet fit my family needs.

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Good people

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Jessie, the salesperson that contacted me, was delightful in our dealings. I ultimately decided on a similar vehicle that had more features that I wanted, but the folks at this dealership were fantastic.

Look for Rodney Jackson when you go to this dealership.

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Staff was nice. The car was dirty and needed repairs and all we got were unanswered questions on when car would be ready. Decide to purchase somewhere else.

Great communication

My experience at Hiley Hyundai was amazing. They contacted me right away, my deal was done before I even got there, the manager Chad, the salesman Michael, the finance team Matt and Matthew were so polite, so helpful, understood what I needed and overall treated me like family from walking into the door to driving off. Amazing service.

Very helpful and courteous staff! Will definitely recommend. They will work with you any way they can!!!!

I bought a used 2016 Mazda CX-5 and worked almost exclusively with Rodney. I relied heavily on Rodney because I am from Minnesota and bought the car site unseen. Rodney answered all my questions and made sure the car was in excellent condition when I arrived. If you are interested in potentially buying a car from Hiley Hyundai I recommend you work with Rodney.

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Staff was nice. The car was dirty and needed repairs and all we got were unanswered questions on when car would be ready. Decide to purchase somewhere else.

Very respectful, I explained I would not be able to purchase any vehicle for at least 2 weeks and that if that vehicle was still available I would be interested in looking at it. My response was accepted and there has been no pressure to make a decision prior to the two weeks. Hopefully they will contact me after that period and we can continue corresponding.

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Made an appt to test drive and buy a car I was inquiring about and they sold it as I pulled into the parking lot. When I asked why they didn’t call me to tell me not to come all he could say was “well I didn’t know he was going to buy it.” ?????

They were very kind, patient and attentive. The correspondence through email and over the phone deserves 10 stars!