Eckert Hyundai Inc

4011 S Interstate 35 E
Denton, TX 76210

http://www.eckerthyundai.com

Sales: (940) 230-2573

Service: (940) 220-6758

Today 9:00 AM - 7:00 PM

(Closed Now)

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Sales Reviews (31)

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Apr 12, 2018

Guru5VSL1

The salesman's were really great they did an outstanding job they had all the paperwork done within a couple hours or less I am really happy with my new car

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Apr 5, 2018

GuruYQQQ2

Nice people

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Mar 25, 2018

GuruYN19L

Responded in a timely fashion...

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Mar 22, 2018

Karen

We bought a car from Eckert. They were wonderful! That will be the first place we go the next time we need a car.

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Mar 19, 2018

Chip

Contacted me right away but, that’s where the experience turned. The truck was “being sold right now”. Typical bait and switch stuff. Scam artists and stereotypical used car salesman tactics at work. WARNING!!! Stay away from this company!! I’m not the only one with this experience. Take two minutes to research them. You’ll find more of the same. Also, this vehicle is on CarGurus two times for different prices. BEWARE!!

Is this review helpful? Yes | No

Response from current dealership owner:

Chip, I'm sorry you feel we were misleading. I looked at our at records and we received your interest on this vehicle on 2/22. I also see that we did indeed reply that the vehicle was no longer available. I then checked our records and found that vehicle was sold on 2/21. It takes a few days for our inventory to be updated when we sell or acquire a vehicle. We informed you upfront that it was no longer available and suggested your check our website to see if we had another vehicle you might be interested in. As for it being on cargurus two times for different prices, I do not know how t

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Mar 16, 2018

Shortii

Great experience. Bought the car and love it. Thank you for the great quality car.

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Feb 15, 2018

Tony

I talked to a salesman name Matt. He answered all of my question and was very helpful.

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Feb 7, 2018

Laura

Very friendly

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Feb 3, 2018

rvdocs

Didn't listen to my questions or email replied. Didn't send more photos. Seemed automated and very unprofessional.

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Jan 31, 2018

MICHAEL

Excellent experience. Work very hard to get me the car I wanted.

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Jan 4, 2018

Guru59TGP

We received several emails from Mike in the pre-owned sales area, as well as a return of a call we left with him. So an A+ on communication at this point. We are scheduled to see the car later this afternoon.

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Dec 30, 2017

Jay66666

Good deal car as described fast service

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Response from current dealership owner:

Jay66666 Thank you for your kind review! Happy Driving

Dec 4, 2017

acg323

The truck posted had 3K more miles than advertised. I went elsewhere. Make sure you ask how many miles on the vehicle you are interested in.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Ainsworth George, at Eckert Hyundai we strive to be transparent and it is never our intention to deceive. The particular truck you inquired about was my personal demo that I was currently driving at the time you were interested. That is the only reason the truck had 2k more miles then the listing. Now, your sales associate did disclose the actual mileage to you over the phone before you ever came in for a test drive. I also personally sent you an email offering a discount of 15 cents per mile over the listed mileage. Again, it was not our intent to deceive and I thought by disclosing the

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Nov 21, 2017

Susan

Very responsive and courteous

Is this review helpful? Yes | No

Response from current dealership owner:

Susan, thank you for your review. Please give us a call at 940-243-6204 and let us know what we can do to earn 5 stars the next time you visit.

Nov 2, 2017

Jerome

Quick and painless. Very good overall

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Response from current dealership owner:

Jerome, Thanks for your review. We strive to be quick and easy at Eckert Hyundai. We are so happy you were satisfied with your experience! Happy Driving!

Oct 27, 2017

John

No complaints

1 of 1 people found this review helpful.

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Response from current dealership owner:

John, thank you for taking the time to give us a 5 star review! I am happy you were satisfied with your experience at Eckert Hyundai!

Oct 1, 2017

Chase

Mike Pritz did a great job. I ended up purchasing the car. He made sure to let me know when it would be available to save me driving almost an hour for nothing. Also identified a few minor cosmetic issues over email before I arrived so that I wasn't surprised by anything. Mike and coworker Matt are great to work with and easy going. Not a pressure sales situation. Good experience all around.

3 of 3 people found this review helpful.

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Response from current dealership owner:

Chase, at Eckert Hyundai we strive to have integrity and to be transparent. I am glad to hear our core values were on display in your interactions with Mike and Matt. Thank you for your business and taking the time to write a detailed review. Happy Driving!

Sep 21, 2017

GuruDQPXQ

Great service! Answer all questions and did what they said!! Highly recommend them!

2 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you for recognizing our great service!

Aug 24, 2017

Lacetti_3613

Tommy, Tony, John and the staff were extremely helpful, courteous and respectful. Smooth transaction. Took us thru the sale, delivery and setup all the way. Would recommend this dealer and it's staff.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

"Smooth transaction," that's what we like to hear at Eckert Hyundai! Thank you for taking the time to write a detailed review. Happy Driving!

Aug 11, 2017

Called back in a timely manner

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Ad, at Eckert Hyundai we try to reach out to interested customers through their preferred method of contact as quickly as possible. We are here to assist you with your car purchasing experience! Thank you for shopping with Eckert Hyundai and writing us a 5 star review!

Aug 10, 2017

Lego9865

I think they were just mediocre considering that I did all the work and communication myself. Seems as though they don't like to go into detail about the paper work and they don't know much about their vehicles, but they will gladly take your check. Also, considering that I paid cash for my vehicle I was expecting a bit more perks and gratitude. Overall, I'm happy with my purchase because I did all the foot work and educated myself on the information about the vehicle with no help from the dealership. Definitely no genuine thank you from this company. Just be ready to care of business and ask questions, because they will give you as little information as a possible. Again, you'll be selling the vehicle to yourself!

3 of 4 people found this review helpful.

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Response from current dealership owner:

Lego9865, We are grateful for your business no matter the form of payment. I am sorry you did not feel your purchase was appreciated. Please give me a call (940-243-6204) so we can discuss your purchase experience. I would like to discuss your experience with the staff involved. I hope you give Eckert Hyundai another chance! We will do better next time!

Aug 5, 2017

david

Got really great price on the car

1 of 1 people found this review helpful.

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Response from current dealership owner:

David, thank you for your 5 star review! At Eckert Hyundai we work hard to provide great cars at the best prices in DFW with most of our listings below market value. Happy Driving David!

Aug 4, 2017

Fritz

Fantastic car shopping experience! Mike Pritz was very responsive, helpful and knowledgeable in answering all our questions; made buying our used car the best I can unequivocally say we've ever had which is saying a lot since we've had quite plenty of the opposite. He actually went out to the car "after" we bought it and cleaned it up himself. And we got such a great deal on the vehicle too - way below market value! This dealership clearly wants move cars at great prices and provide awesome service at the same time. Will definitely check them first when I buy my next cars.

2 of 3 people found this review helpful.

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Response from current dealership owner:

Fritz, Thank you for taking the time to write such a detailed review. Mike Pritz does a great job taking care of all of his customers! At Eckert Hyundai we work hard to provide cars to our customers below market value and move our inventory quickly. Thank you for your 5 star recognition! Happy Driving!

Jul 25, 2017

Gemini12

Prompt response!

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you for your 5 star review!

Jul 10, 2017

Brenda

Very prompt response

1 of 1 people found this review helpful.

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Response from current dealership owner:

It is our goal to respond quickly to every request. Thank you for your validation! Please let me know how we can receive 5 stars next time (940-243-6204).

Jun 30, 2017

shabbirkhan77

Easy transaction. Presented all options. Mike Pritz made the entire process smooth.

2 of 3 people found this review helpful.

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Mar 17, 2017

Patrick

Just had email conversations, their car did not fit my needs.

1 of 2 people found this review helpful.

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Feb 2, 2017

jetlink69

Quick response to email inquiry

1 of 1 people found this review helpful.

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Jan 22, 2017

Jude

Nice

1 of 1 people found this review helpful.

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Jan 14, 2017

Damon

Very helpful

1 of 2 people found this review helpful.

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Sep 1, 2016

arotty

Always a helpful shopping experience.

1 of 1 people found this review helpful.

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Read 13 old reviews

Mar 8, 2016

Jason

Quick response! Very helpful

1 of 1 people found this review helpful.

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Feb 14, 2016

casameira

Called back timely but I had already purchased a vehicle.

1 of 1 people found this review helpful.

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Dec 13, 2015

Steve

Not really crazy about the no haggle pricing - especially on a vehicle that's almost 12 years old and has more than a 100k miles.

1 of 2 people found this review helpful.

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Nov 30, 2015

John

5 stars says it all!

1 of 1 people found this review helpful.

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Sep 24, 2015

tayvion

Great

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Aug 26, 2015

Romeo

Some how, one of the manager that I talk with about to negotiate the Vehicle; he said I will call you back regarding the offer; he did not call me back so I end buying the vehicle some where else. - Romeo

0 of 1 people found this review helpful.

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Jul 26, 2015

sbretx

they did respond, but dealership was little to far to drive.

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Jul 15, 2015

Crystal

Honest description of car with great communication and easy transaction!

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May 26, 2015

mark

Helpful sales staff, but they weren't willing to negotiate a deal.

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Mar 19, 2013

Michael

I had to do the work. The salesman and used car manager did little other than fill out paperwork. I ended up buying the truck, because of the price on the internet. The truck was supposed to be inspected. They had 3 days to get it done, and were unable to accomplish the task. I called 4 times, to make sure I got both sets of keys. The salesman never followed up. Also, they were unable to fax both ways to my finance company. Subsequenlty, the buyers order was not delivered. I had to follow up with them 3 times for that.

0 of 1 people found this review helpful.

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Dec 19, 2012

Henry

It could not have gone better.

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Dec 2, 2012

terry

Great job!

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Sep 29, 2011

coleman

Fair deal , great sales folk that don't pressure you during the visit. Recommended!

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Eckert Hyundai Inc