Town North Mazda

307 S Central Expy
Richardson, TX 75080

Sales: (972) 848-3342

Service: (972) 231-6370

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 18, 2017
I asked about a used vehicle and they responded with new vehicle information. I replied I had asked about a used vehicle and do not receive additional contact
Is this review helpful? Yes | No
Nov 22, 2017
The experience was good, got an okay deal for my trade in both the price for the car i bought was grwat. Thanks to Greg, Lee and Craig for their great job.
Is this review helpful? Yes | No
Nov 5, 2017
maximus1962
Overall was a good experience
Is this review helpful? Yes | No
Oct 23, 2017
Guru9839W
5
Extremely cordial and very forth right about the vehicle and it's history. The salesman was very, very helpful in all aspects of the dealing. I would tell anyone doing business with the company they will be treated like family and enjoy the experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2017
EricReese
Great to work with, unfortunately did not to the vehicle in time to buy it
Is this review helpful? Yes | No

Response from Town North Mazda:

So sorry we had sold that unit, we would love to help with any future car buying needs, thank you for the kind words! Have a great day!
Oct 18, 2017
Have purchased 2 cars. Very happy with service.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Town North Mazda:

Thanks for the loyalty and business! Let us know how we can help in the future.
Oct 13, 2017
All I can say is that they were Great!
Is this review helpful? Yes | No

Response from Town North Mazda:

Thank you so much! let us know if you need any in the future, and we hope to see you when it is time for your next car.
Aug 10, 2017
JimRingo
Salesman Boris was great. We seemed to wait for ever to get into finance (They only had one guy on a Saturday afternoon???) other than that, great place!
Is this review helpful? Yes | No
Aug 4, 2017
Guru9FKS3
Best experience I have ever had purchasing a car. Harry Lee is great!!!!
Is this review helpful? Yes | No
Jun 20, 2017
SeanXTyler
A sales rep contacted me and was GREAT! Very informative, very helpful. I contacted them on a Wednesday and said I wanted to come see the car the next day and more than likely purchase it. Again, the salesperson was great, said he'd be there between 1pm and 2pm when I said I would be up there. Noon Thursday I get a call to confirm the appointment, and I tell them I'm on my way, I'll be there shortly after 1pm. I get a call at 12:45pm saying"Hey, don't worry about it, the car has been sold." Keep in mind, the buyer wasn't even on the lot, while I had cash in my pocket. So, I wrote it off as bad luck and moved on, finding a vehicle I loved a few towns over. Well, come to find out a week later, the "buyer" came in, and changed his mind on vehicles, and didn't even purchase it. To summarize, I showed up with cash for a car that was on the lot, and because this person was a friend of the manager I was turned away, only for the car to be available again, a week later. Sales reps are great, but management is disappointing. If someone else had bought and paid for it before I arrived, I'd understand, but I was turned down because someone with connections wanted the car and called to say so WHILE I WAS ON THE WAY without paying anything. I found the manager's actions to be wildly unproffesional, and unfortunately for his salespersons it cost them commission on a sale.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Town North Mazda:

The customer that the vehicle was being held for has been buying cars from Town North Mazda for 25 plus years . Something Personal came up and We weren't going to hold their feet to the fire.
Jun 2, 2017
Prompt
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 20, 2017
Rosie2020
Very fast response
Is this review helpful? Yes | No
May 17, 2017
This dealler doesn't put all information or detail about car condition. The car older than what I expected.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 11, 2017
Only called once. Not over-bearing. Let me decide with no pressure
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2017
I cannot remember when I have felt that a sales person I cared as much as Donnie about getting me in the right car at the right time. There was absolutely no typical sales pitch or aggression. When I turn in my lease car, this will absolutely be the dealer and sales person I turn to 1st!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 26, 2017
Responded quicky
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 12, 2016
carlosvegaa
Salesman was very dismissive, didn't have common courtesy to greet us or even ask what my name was.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2016
great experience
2 of 3 people found this review helpful.
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May 29, 2016
Very responsive. Replied and texted me almost instantly!
2 of 2 people found this review helpful.
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Feb 20, 2016
Didn't buy from them, but prompt response and follow up
2 of 2 people found this review helpful.
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Read 27 old reviews
Jan 14, 2016
accommodating!
2 of 2 people found this review helpful.
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Oct 4, 2015
Quick response with questions. Excellent service with Todd.
1 of 1 people found this review helpful.
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Sep 24, 2015
Great service
1 of 1 people found this review helpful.
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Sep 12, 2015
Decided not to get this. They did call me right away.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2015
Got a great car!
Is this review helpful? Yes | No
Feb 22, 2015
Mr. Sam is nice person
Is this review helpful? Yes | No
Jan 21, 2015
Jaguar XF in great condition, excellent customer service !!!
Is this review helpful? Yes | No
Nov 24, 2014
Excellent service.
Is this review helpful? Yes | No
Nov 11, 2014
Horrible services and redponsiveness. Sales person was so rude. Will never buy a car from them
Is this review helpful? Yes | No
Aug 16, 2014
did not get to dealer, said had sold auto I was looking at, but later found not true-- sorry already bought somewhere else
Is this review helpful? Yes | No
Aug 15, 2014
The dealer was prompt to call back and answer any questions. I ended up not buying this car, because it did not fit my needs. The dealer was very helpful and upfront.
Is this review helpful? Yes | No
Jul 16, 2014
Very helpful
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May 16, 2014
Good
Is this review helpful? Yes | No
Apr 29, 2014
I called they told me they will find a way to get me in this car 2010 buick lacrosse and they didnt lie they found a way and now im real happy with my new car thankyou moe davanni this was my first big finance and it was great
Is this review helpful? Yes | No
Apr 22, 2014
Dziegert
Very helpful.
Is this review helpful? Yes | No
Apr 19, 2014
Great experience -- salesman Brent was helpful without being pushy. Everyone I dealt with were competent and efficient.
Is this review helpful? Yes | No
Mar 6, 2014
Awesome service, Matt was very helpful!
Is this review helpful? Yes | No
Feb 19, 2014
They advertise 2007 honda fit as ready to be test driven and when we went to see the car it was in the body shop with front end damage.
Is this review helpful? Yes | No
Nov 20, 2013
Good experience. I waited too long to make my mind up and car got sold to another person.
Is this review helpful? Yes | No
Aug 11, 2013
Our carsalesman called to confirm appointment and he wasn't there because he was sent home. The carsalesman who I spoke to wasn't friendly. overall the experience was a waste of time.
Is this review helpful? Yes | No
Aug 9, 2013
Dealer would not respond to questions about whether car was still available and whether there was any room to negotiate the price. All they said was come on down to the dealership and drive one of their cars. Even when I told them we were buying a used Camry that week (which we did), they still wouldn't say whether or not they still had the Camry on the lot. My guess is that it was already sold some time before. They were evasive and probably being deceptive. I would NEVER go there or recommend that anyone else go there.
Is this review helpful? Yes | No
May 6, 2013
Very nice and professional in every way. I did not make a trade but the experience was very positive.
Is this review helpful? Yes | No
Feb 23, 2013
Contacted me quickly to let me know that the car I was interested in was sold and saved me a trip.
Is this review helpful? Yes | No
Feb 16, 2013
Add said it was one owner car fax said three. When I drove the vehicle the a/c went out. And the vehicle wasn't very clean.
Is this review helpful? Yes | No
Nov 1, 2012
Bought a 2008 Mazda CX9. Salesman was a pleasure to work with. Complete experience did not take all day, they were quick and easy to deal with. Highly reccomend them and would buy again.
Is this review helpful? Yes | No
Sep 3, 2012
very disappointed. Contacted about car and showed interest...the price went down $500 and they never contacted me. Very apathetic to selling this car...probably why still there 3 months
Is this review helpful? Yes | No
Aug 19, 2012
penrod
Didn't visit in person but responded promptly by phone and was helpful and courteous when I called for further questions.
Is this review helpful? Yes | No

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