Town North Mazda

Great to work with, unfortunately did not to the vehicle in time to buy it

Have purchased 2 cars. Very happy with service.

All I can say is that they were Great!

Salesman Boris was great. We seemed to wait for ever to get into finance (They only had one guy on a Saturday afternoon???) other than that, great place!

Best experience I have ever had purchasing a car. Harry Lee is great!!!!

A sales rep contacted me and was GREAT! Very informative, very helpful. I contacted them on a Wednesday and said I wanted to come see the car the next day and more than likely purchase it. Again, the salesperson was great, said he'd be there between 1pm and 2pm when I said I would be up there. Noon Thursday I get a call to confirm the appointment, and I tell them I'm on my way, I'll be there shortly after 1pm. I get a call at 12:45pm saying"Hey, don't worry about it, the car has been sold." Keep in mind, the buyer wasn't even on the lot, while I had cash in my pocket. So, I wrote it off as bad luck and moved on, finding a vehicle I loved a few towns over. Well, come to find out a week later, the "buyer" came in, and changed his mind on vehicles, and didn't even purchase it. To summarize, I showed up with cash for a car that was on the lot, and because this person was a friend of the manager I was turned away, only for the car to be available again, a week later. Sales reps are great, but management is disappointing. If someone else had bought and paid for it before I arrived, I'd understand, but I was turned down because someone with connections wanted the car and called to say so WHILE I WAS ON THE WAY without paying anything. I found the manager's actions to be wildly unproffesional, and unfortunately for his salespersons it cost them commission on a sale.

Prompt

Very fast response

This dealler doesn't put all information or detail about car condition. The car older than what I expected.

Only called once. Not over-bearing. Let me decide with no pressure

I cannot remember when I have felt that a sales person I cared as much as Donnie about getting me in the right car at the right time. There was absolutely no typical sales pitch or aggression. When I turn in my lease car, this will absolutely be the dealer and sales person I turn to 1st!

Responded quicky

Salesman was very dismissive, didn't have common courtesy to greet us or even ask what my name was.

great experience

Very responsive. Replied and texted me almost instantly!

Didn't buy from them, but prompt response and follow up

accommodating!