Herb Chambers Lexus

25 Providence Hwy
Sharon, MA 02067

Sales: (339) 364-6586

Service: (508) 668-5600

Today 7:00 AM - 9:00 PM
(Closed Now)
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2015 Lexus RC 350 AWD Used Cars in Sharon, MA 02067

Great Deal
$3,372 BELOW
CarGurus IMV of $34,370

Price: $30,998

Mileage: 21,531

Location: Sharon, MA 02067

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2015 Lexus RC 350 AWD for sale - $30,998, 21,531 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Premium Wheels, Backup Camera, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/04/07/12/37/2016_land_rover_lr4-pic-6845743387382794916-152x114.jpeg

2016 Land Rover LR4 HSE Used Cars in Sharon, MA 02067

Good Deal
$3,032 BELOW
CarGurus IMV of $54,030

Price: $50,998

Mileage: 21,028

Location: Sharon, MA 02067

Average time on market: 58 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Santorini Black Metallic Description: Used 2016 Land Rover LR4 HSE for sale - $50,998, 21,028 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, SE Package, Alloy Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/03/24/07/30/2015_honda_accord-pic-5761576391140119115-152x114.jpeg

2015 Honda Accord Touring Used Cars in Sharon, MA 02067

Good Deal
$1,615 BELOW
CarGurus IMV of $20,613

Price: $18,998

Mileage: 39,670

Location: Sharon, MA 02067

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2015 Honda Accord Touring for sale - $18,998, 39,670 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/01/28/08/24/2016_lexus_gx_460-pic-2754819480386148029-152x114.jpeg

2016 Lexus GX 460 4WD Used Cars in Sharon, MA 02067

Good Deal
$2,411 BELOW
CarGurus IMV of $44,409

Price: $41,998

Mileage: 21,095

Location: Sharon, MA 02067

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Lining Metallic Description: Used 2016 Lexus GX 460 4WD for sale - $41,998, 21,095 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/04/03/10/48/2015_lexus_nx_200t-pic-5612239121608506297-152x114.jpeg

2015 Lexus NX 200t Used Cars in Sharon, MA 02067

Good Deal
$1,929 BELOW
CarGurus IMV of $27,427

Price: $25,498

Mileage: 58,585

Location: Sharon, MA 02067

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Eminent White Pearl Description: Used 2015 Lexus NX 200t for sale - $25,498, 58,585 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/03/29/07/01/2013_subaru_outback-pic-689331269904255665-152x114.jpeg

2013 Subaru Outback 2.5i Used Cars in Sharon, MA 02067

Good Deal
$1,084 BELOW
CarGurus IMV of $13,082

Price: $11,998

Mileage: 87,866

Location: Sharon, MA 02067

Average time on market: 22 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Twilight Blue Metallic Description: Used 2013 Subaru Outback 2.5i for sale - $11,998, 87,866 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/02/24/17/49/2015_lexus_nx_200t-pic-3779492552797438727-152x114.jpeg

2015 Lexus NX 200t Used Cars in Sharon, MA 02067

Good Deal
$1,877 BELOW
CarGurus IMV of $30,375

Price: $28,498

Mileage: 34,495

Location: Sharon, MA 02067

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus NX 200t for sale - $28,498, 34,495 miles with Sunroof/Moonroof, Power Package, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Comfort Package, Upgrade Package
https://static.cargurus.com/images/forsale/2018/05/07/18/39/2010_jeep_patriot-pic-4921863126656739236-152x114.jpeg

2010 Jeep Patriot Limited 4WD Used Cars in Sharon, MA 02067

Good Deal
$913 BELOW
CarGurus IMV of $9,911

Price: $8,998

Mileage: 101,254

Location: Sharon, MA 02067

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Black Crystal Pearl Description: Used 2010 Jeep Patriot Limited 4WD for sale - $8,998, 101,254 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/06/07/13/2013_lexus_gs_350-pic-4958105704481057646-152x114.jpeg

2013 Lexus GS 350 AWD Used Cars in Sharon, MA 02067

Good Deal
$1,459 BELOW
CarGurus IMV of $27,457

Price: $25,998

Mileage: 36,189

Location: Sharon, MA 02067

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2013 Lexus GS 350 AWD for sale - $25,998, 36,189 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/05/15/06/41/2014_ford_escape-pic-3112119520008108504-152x114.jpeg

2014 Ford Escape Titanium 4WD Used Cars in Sharon, MA 02067

Good Deal
$1,074 BELOW
CarGurus IMV of $16,072

Price: $14,998

Mileage: 79,803

Location: Sharon, MA 02067

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Description: Used 2014 Ford Escape Titanium 4WD for sale - $14,998, 79,803 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/02/13/46/2015_lexus_nx_200t-pic-6598643432936504034-152x114.jpeg

2015 Lexus NX 200t Used Cars in Sharon, MA 02067

Good Deal
$1,510 BELOW
CarGurus IMV of $32,508

Price: $30,998

Mileage: 20,313

Location: Sharon, MA 02067

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2015 Lexus NX 200t for sale - $30,998, 20,313 miles with Sunroof/Moonroof, Power Package, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Comfort Package, Upgrade Package
https://static.cargurus.com/images/forsale/2018/05/21/19/08/2014_honda_cr-v-pic-3946492983902427775-152x114.jpeg

2014 Honda CR-V EX AWD Used Cars in Sharon, MA 02067

Good Deal
$738 BELOW
CarGurus IMV of $16,736

Price: $15,998

Mileage: 55,111

Location: Sharon, MA 02067

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Twilight Blue Metallic Description: Used 2014 Honda CR-V EX AWD for sale - $15,998, 55,111 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/20/07/33/2015_lexus_rx_350-pic-4211159529098610121-152x114.jpeg

2015 Lexus RX 350 Used Cars in Sharon, MA 02067

Fair Deal
$1,312 BELOW
CarGurus IMV of $25,310

Price: $23,998

Mileage: 61,936

Location: Sharon, MA 02067

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Satin Cashmere Metallic Description: Used 2015 Lexus RX 350 for sale - $23,998, 61,936 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/05/22/06/50/2011_lexus_is_250-pic-9100541448592045874-152x114.jpeg

2011 Lexus IS 250 AWD Used Cars in Sharon, MA 02067

Fair Deal
$898 BELOW
CarGurus IMV of $14,896

Price: $13,998

Mileage: 82,753

Location: Sharon, MA 02067

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2011 Lexus IS 250 AWD for sale - $13,998, 82,753 miles with Value Package, Bluetooth, Leather Seats, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/31/07/29/2014_lexus_gs_350-pic-5686431096433265782-152x114.jpeg

2014 Lexus GS 350 AWD Used Cars in Sharon, MA 02067

Fair Deal
$1,113 BELOW
CarGurus IMV of $29,111

Price: $27,998

Mileage: 38,880

Location: Sharon, MA 02067

Average time on market: 47 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2014 Lexus GS 350 AWD for sale - $27,998, 38,880 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SL Package, Bluetooth, SLE Package, Backup Camera, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 8, 2018
Responsive
Is this review helpful? Yes | No
May 4, 2018
They were just fine!!!!_______But Ineed to sell 2 cars before Ican make a purchase
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your review, Tommy!
Apr 23, 2018
GuruN8KT
Dealer contacted me quickly and provided me with the info I needed to make an informed decision. Would recommend the dealer based on my limited experience.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your review and recommendation!
Apr 5, 2018
GuruY64K6
Phil emailed info to me and followed up twice with phone calls. Phil also set it up so I would receive price changes by email. I found one closer to home but he was the most professional of all. I would absolute recommend them.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your note about Phil! Please let us know if anything changes in the future. We are always happy to help!
Mar 29, 2018
Very nice facility. People were super friendly. The key after the test drive of the Acura wouldn't come out they had to unplug the battery for it to come out. Same issue again. They claimed a knew battery would fix it. I didn't stick around to check. Electrical problems are hard to find and fix.
Is this review helpful? Yes | No
Response from current dealership owner:
I'm sorry to hear this John. If we can help you in the future, please do not hesitate to reach out. Best, Michael Shafman, General Manager
Mar 25, 2018
jamila van norden
Only four stars because I never walked through the door. They were wonderful and very transparent with fees. Wonderful interactions, I just happened to find a vehicle closer to home.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the review! Hopefully we will have another opportunity in the future to work with you.
Feb 23, 2018
Excellent
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Scott!
Jan 29, 2018
I received a quick response , but was just told to come in; was suppose to send more info.
Is this review helpful? Yes | No
Response from current dealership owner:
Linda, We appreciate your feedback and apologize that more information was not sent. I will look into this immediately to see what happened with our follow up. I'm always available if there are any other questions I may assist with. My email is MShafman@HerbChambers.com Best, Michael Shafman, General Manager
Jan 6, 2018
Fantastic, Profesional, Great deal!!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for sharing your feedback with us, Kevin!  Best, Michael Shafman, General Manager
Dec 22, 2017
Laidster
Very nice
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for providing us with this great feedback! Happy Holidays! Michael Shafman, General Manager
Nov 9, 2017
positive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Alex!  Best, Michael Shafman, General Manager
Nov 8, 2017
Nicholas Pacheco was AWESOME! He was very professional and helpful
Is this review helpful? Yes | No
Response from current dealership owner:
On behalf of our entire team here in Sharon, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Michael Shafman, General Manager
Oct 23, 2017
Bought my car thru this dealership, experience was good, car I went to see was already sold from another HC dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Cheri. I'm sorry the vehicle you were interested in sold. We are always getting new inventory in so please let us know if we may still be of assistance. Best, Michael Shafman, General Manager
Oct 22, 2017
They didn’t give me a quote for my 911 to trade inn and I have to recall them few times for have a quote and in the same time they sold the car that I was interested for
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 19, 2017
Good experience
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks so much, Amy!
Oct 13, 2017
Quick to respond and answered questions I hadn't even asked.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Gary!
Oct 12, 2017
professional and nice.
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks so much, Helen!
Sep 25, 2017
Great! We bought the car! And LOVEIt!!! Absolutely Beautiful!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Katherine!
Sep 23, 2017
Very responsive
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Fran. Please let us know if there is anything further we may assist you with.
Sep 14, 2017
Quick response on a vehicle inquiry that I made. Complete information and willing to go the extra mile to get me what I was looking for.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Don, for providing us with this great feedback! We appreciate all of your kind words and thank you for choosing us for your automotive needs.
Aug 16, 2017
Pushiest sales manager EVER! Obnoxious, condescending, superior, and a HORRIBLE reflection on the dealership. Seriously undervalued my trade in, said mistakes on the web listing were irrelevant to the deal. I feel bad for the salesman who was very nice. But I will never do business with them for any reason.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Aug 13, 2017
Very good
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you!
Jul 26, 2017
This car was sold before I had a chance to come and look at it. Other than telling me that the car was gone I had no other information and there was nothing else similar for them to describe.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Bill, I'm sorry for any inconvenience caused when the vehicle sold before you had the chance to come in and look at it. Unfortunately, we aren't able to hold a vehicle without a deposit. However, one of our Client Care Specialists should have provided you with more information or perhaps a similar vehicle. Without knowing all of the specifics of the vehicle you were hoping to view, I can't speak to other availability. I will, however, look into this and reach out to you. Best, Michael Shafman, General Manager
Jun 20, 2017
Great staff
Is this review helpful? Yes | No
Response from current dealership owner:
Thanks so much, Allen! Best, Michael Shafman, General Manager
Jun 6, 2017
Buying a car at Herb Chambers was a pleasant experience.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Marilyn, for sharing your feedback with us! If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Michael Shafman, General Manager
Apr 11, 2017
They had a no hassle price and would not budge but I was in and out in 3 hours. Very friendly staff.
Is this review helpful? Yes | No
Response from current dealership owner:
James, We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Michael Shafman, General Manager
Mar 20, 2017
Gufinof1
Answered my questions. Did not go in to try out the vehicle. Not quite what I was looking for.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback. Please let us know if we can be of further assistance. Best, Michael Shafman, General Manager
Mar 10, 2017
Drove all the way there from Cape Cod for them to call me two minutes before I got to the dealership to tell me the car that I was coming to look for is being sold then try to put me in a different vehicle I liked it but the price was way more expensive put a $500 deposit on it and I ended up finding a better deal in my hometown same exact car that I was looking for about the same mileage and to get my $500 back from them it took them about two weeks to refund me my $500 deposit overall I wouldn't do business with them again The whole time that I was there they made me feel like I couldn't even afford this car I just had a bad feeling about the whole situation and ended up looking somewhere else and found exactly what I was looking for and that dealership alone made me feel great and confident about financing a car
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Brianna, I’m certainly disappointed to see this feedback. It is never our intention for our guests to leave our dealership feeling the way you’ve described. We reviewed our records and you’re correct that the vehicle you made the appointment to see had sold the morning you came in.  As soon as we found out it sold, our manager, Madison, reached out to you. I hope you can understand our position, that as we are in the business of selling vehicles, and we can’t hold a vehicle without a deposit.  Fortunately we had another Toyota Highlander available with less miles. It wa
 More ...
Mar 2, 2017
mfracine
Purchased vehicle from this dealer and could not be more pleased with the experience! Liz was very responsive and with no haggle pricing, the pressure was totally off. She even came in after her normal work hours to deliver the vehicle.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you! We appreciate your terrific feedback!
Feb 28, 2017
no agreement on price for trade in ,dealer ridiculous.low.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2017
they were fine, but car was in an accident.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Florence, for the feedback.

Happy New Year!

Michael Shafman, General Manager
Dec 27, 2016
Purchased vehicle from them. Easy to deal with. Made fair deal and took delivery on the same day. Would recommend.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Paul! We wish you many miles of happy driving in your Lexus.

Happy New Year!

Michael Shafman, General Manager
Dec 21, 2016
Great customer service
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, James!

Happy Holidays!

Michael Shafman, General Manager
Nov 26, 2016
A representative responded to my inquiry primptly and followed up with an eamil.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Ann, for taking the time to write this wonderful review. We value your business and we look forward to seeing you again in the future!

Best,

Gabe Despres, General Manager
Nov 21, 2016
Good response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Paul!

Best,

Michael Shafman, General Manager
Oct 13, 2016
Amazing
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the positive feedback, Taylor!
Oct 4, 2016
Bought this car out of state for my sister who is local. They were good to deal with and we have had this car for one day and so far so good.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you, Pauline! We appreciate your recommendation. We value your business and look forward to seeing you in the future.
Sep 4, 2016
blkvet95
5
Unfortunately the color blade silver metallic has been an issue with GM for years and this car has it so I didn't purchase it. The dealer was very helpful, did a FaceTime walk around with me to show me the paint.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback. It's disappointing to know there is an issue with that specific GM paint, hopefully a solution is just around the corner. Please let us know if there is anything we can assist you with in the future.

Best,

Michael Shafman, General Manager
Jul 8, 2016
Called back right away
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Cathy! I hope we were able to answer all of your questions. If there's anything else we can assist you with, please don't hesitate to reach out.

Best,

Michael Shafman, General Manager
Jul 7, 2016
cvalentine77
Very nice!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you!

Best,

Michael Shafman, General Manager
Jun 19, 2016
Quick respond, well knowlagable personnel! Pleasure to work with!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Roman, for your recommendation and we hope to serve your automotive needs for many more years to come!

Best,  

Michael Shafman, General Manager
Jun 10, 2016
IGMOP
Very professional and responsive. Car was way too high priced compared to the market. Staff who contacted me were pros. They knew the price was crazy and wanted to talk about everything but the price. Gotta love that !
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you so much for this terrific feedback!
Read 42 old reviews
May 23, 2016
They reached out and were consistant with follow up without stalking me for my business
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Sue. Our goal is to assist and never to stalk. Let us know if we can assist with anything else!
May 21, 2016
Good experience.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Steve!
Apr 12, 2016
Excellent
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you!
Apr 7, 2016
Very friendly and one of the best customer service I've received from a salesman.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you so much, Gregg!
Mar 24, 2016
Responded right away. I did not buy there car was overpriced.Staff was polite.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Arthur, for your kind words!  

Best,

Michael Shafman, General Manager
Mar 9, 2016
Very professional and helpful. I ended up buying this car.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Deborah, for your comments and enjoy your new Lexus!

Best,

Michael Shafman, General Manager
Feb 10, 2016
Best used car buying experience ever.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, David. We value your business and look forward to serving your automotive needs for many more years to come!

Sincerely,

Michael Shafman, General Manager
Jan 22, 2016
Wonderful car buying experience. The vehicle was in great condition inside and out. Jose in sales was great to work with. No pressure, great price! The car was even delivered to us 1hr away! Couldn't have asked for anything more. This is the 3rd vehicle I have purchased from Herb Chambers!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Kimberly, and we look forward to serving all of your automotive needs in the future!

Sincerely,
Michael Shafman,  General Manager
Jan 16, 2016
Even though had letter from dealer with end of season loyalty check for $750.00 off. They still quibbled and said we were stealing car. Other dealers had more color choices and even same car with lower mileage. I wanted to continue my loyalty, but never felt like they wanted to do the same. Young sales associate was very inexperienced, lack of focus and attention to details, never offered us water or anything and yet we were there hours. Sales manager offered water finally. Even though paid cash we were made to wait hours because of low staffing in finance and got hard sell on extras even when we said we didn't want to do anything but sign paper and write a check. Follow up after purchase went downhill from there...service dept. had know idea we were coming in for loaner car so inspections and repairs could be done. Had to wait and come back again. Very disappointed all around.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Ruth,

Thank you for taking the time to share your story.  I am incredibly sorry for the delays you encountered when working with our staff for the purchase of your RX 350.  While this is by no means an excuse, December 31st, the last day of the year, is the single busiest day of the entire calendar year for us.  We were not short staffed in our Finance Department, we just had several clients, just like yourself, here wanting to pay in full for their new vehicle to ensure they got to take advantage of any and all incentives that would expire at the end of business that day.

As for th
 More ...
Dec 15, 2015
Responded quickly no problem
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Robert! We value your business and look forward to serving your automotive needs for many more years to come.

Sincerely,

Michael Shafman, General Manager
Dec 1, 2015
test drove a lexus ls 430,told them I liked it and would be back the next day with my trade to make apurchase,on my way to the dealership I call and they tell me we sold the car to someone else. not a good experience,thats very unproffesional,they're hard up to sell a car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2015
Drove three hours to see car just to have one salesman say it just sold and another one to say it sold earlier in the day. Would never recommend this dealership to anyone.
Is this review helpful? Yes | No
Nov 1, 2015
Pleasant atmosphere. Excellent sales staff. I purchased the vehicle I came to see.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Jean!

Best,

Michael Shafman, General Manager
Oct 29, 2015
Dealer responded in a timely manner
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your 5-star recommendation!

Best,

Michael Shafman, General Manager
Oct 21, 2015
I had a great experience just found another vehicle cheaper
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you so much for taking the time to give us positive feedback. Hope you're enjoying your new vehicle!

Best,

Michael Shafman, General Manager
Oct 15, 2015
Quick and frequent communication, but did not buy a car here.
Is this review helpful? Yes | No
Response from current dealership owner:
Terry, We truly value your feedback and hope to serve your automotive needs in the future. Please let us know if here is anything we can ever assist you with.

Best,

Michael Shafman, General Manager
Sep 18, 2015
They would not work with me about a price for a 2007 Lexus and told me to go home and get more money.
Is this review helpful? Yes | No
Response from current dealership owner:
Jay, our Herb Chambers Smart Pricing, which you’re referring to, was designed for our clients who rarely enjoyed the process of going back and forth and negotiating.  We listened to them which is why we now offer our very best price, online and on the window of every pre-owned vehicle and we call it Smart Pricing.  We want to take the pressure and the time it takes to negotiate right out of the car buying process.

We also offer a 5 day return/30 day trade-in guarantee to ensure our guests know we want them to be 100% satisfied after they’ve purchased a vehicle from our team.  We
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Sep 17, 2015
Very willing to answer any questions I had. Did not find the car I was looking for, but would consider buying a car there.
Is this review helpful? Yes | No
Response from current dealership owner:
Paula, I sincerely appreciate you taking the time to share your experience with us. Thank you for your kind words and please let us know if there is anything we can assist you with in the future.

Sincerely,

Michael Shafman, General Manager
Aug 18, 2015
Great experience. Marc was great!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you, Louise! So happy to know Marc was able to assist. We appreciate your business and hope to serve your automotive needs for many more years to come.

Best,

Michael Shafman, General Manager
Jul 14, 2015
E mailed me within hours.
Is this review helpful? Yes | No
Jun 21, 2015
they called right back when we inquired about a car
Is this review helpful? Yes | No
Jun 11, 2015
super
Is this review helpful? Yes | No
Jun 9, 2015
Luxurious car buying experience
Is this review helpful? Yes | No
May 1, 2015
Overall experience was a 5 star. I was treated respectfully and have no complaints about the dealership or my salesman, Marc vigor.
Is this review helpful? Yes | No
Apr 16, 2015
Purchased a 2014 ES 350. Complete staff at dealer was very helpful. I would recommend this facility to one that is looking to purchase a vehicle.
Is this review helpful? Yes | No
Apr 6, 2015
pschastny
Quick to respond back from my initial inquiry. Greeted by multiple members of the dealership team upon my arrival. Had a great experience with my sales executive who's been extremely response to any questions I've had even after purchasing the vehicle. Had to recently bring vehicle in for my inspection sticker and had nothing but a smooth and easy experience with the service team.
Is this review helpful? Yes | No
Feb 24, 2015
these people were so nice. the only problem was, that the car was in the process of being sold when i arrived to test drive. a trip for nothing.
Is this review helpful? Yes | No
Jan 16, 2015
Good experience. In the end a deal was not reached, but they were very nice to deal with.
Is this review helpful? Yes | No
Response from current dealership owner:
We thank you, Wayne, for your kind feedback and look forward to the opportunity to serve your automotive needs in the future.

Regards,

Michael Shafman, General Manager
Dec 31, 2014
they are excellent
Is this review helpful? Yes | No
Oct 30, 2014
Did a terrible job prepping the car to sell,and after my test drive sales team and manager didn't know what price they advertised for. And Was asking $3,000 higher than Internet price.
Is this review helpful? Yes | No
Oct 29, 2014
They low tried to low ball me on my trade. Their car needed work and the salesman's boss was very rude to put mildly. I will never put foot in another Herb Chambers dealership.
Is this review helpful? Yes | No
Sep 22, 2014
Got a call back from Madison and was excited about the vehicle. After driving thru Boston traffic for an hour, finally got to Sharon, MA. Met with there team of people, watched Herb Chambers video. Next, ready for test drive. I got into the vehicle, yes the one that I was excited about to buy. I turned the key to test drive this RX330 just to go 100 ft. back into a parking spot at Herb Chambers. Very, very, upsetting to find out the mileage of this vehicle was off by 60,000 miles. It was not a great family trip or publicity. I just can't believe a large company like Herb Chambers, doesn't have someone check on there web site for any errors. I did purchase a beautiful RX350 elsewhere, sorry HERB.
Is this review helpful? Yes | No
Jun 29, 2014
Good
Is this review helpful? Yes | No
Jun 18, 2014
I didn.t buy a car from them because of the distance but they got back to me very promptly.
Is this review helpful? Yes | No
May 15, 2014
Very responsive, worked with me on my trade-in, everyone at the dealership was extremely friendly. By far the best car buying experience I've ever had.
Is this review helpful? Yes | No
Apr 25, 2014
Excellent sales and service
Is this review helpful? Yes | No
Jan 4, 2014
Very poor follow through on the registration plus the finance person told many untruths. I would give them a 2 star on a scale of 5 star.
Is this review helpful? Yes | No
May 25, 2013
Dealer was responsive but lack of interest in discussing any possible of reduction in asking price was a turnoff. Purchased car from another Lexus dealer.
Is this review helpful? Yes | No
Jan 4, 2013
Best car buying experience.
Is this review helpful? Yes | No
Sep 12, 2012
Herb Chambers Lexus was very responsive and professional.
Is this review helpful? Yes | No
May 29, 2012
This dealer is the worse.....don't buy cars here... they want your money and nothing else,
Is this review helpful? Yes | No
Sep 17, 2011
Will lie to you in order to make a sale of a car, do not trust them without it being in writing, and then be prepared to go to court.
Is this review helpful? Yes | No

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