Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

Sales: (339) 201-3569

Service: (781) 210-5200

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Nov 3, 2017
Good follow up but I didn't buy there
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, Tony. Please let us know if we may ever be of assistance to you in the future. Best, George Sarkis, General Manager
Oct 16, 2017
I drove this car at a different Herb Chambers dealership. The service was spot on. No high pressure sales, just solid information and assistance.
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, AJ! We appreciate your recommendation and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, George Sarkis, General Manager
Oct 4, 2017
johnny3223
Good service !
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, Johnny!
Sep 25, 2017
GuruD11QP
Excellent sale person and general manager they knew a lot about the car and the person who trade it in
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you so much!
Aug 20, 2017
Excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, Tim!
Aug 14, 2017
Bostonmeche
Didn't buy from them, but they were considerate and I never felt pressured to buy. Would consider them again.
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you for your feedback and consideration!
Jul 1, 2017
GuruKLPG
This place is amazing..never had a better experience purchasing a car..little issues were resolved quickly and professionally. If you are planning on purchasing a car talk to Marcus he went well beyond our expectations..a professional, personable, no pressure salesperson who attended to every detail.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you so much!
Jul 1, 2017
Very good for buying a car from a dealer. One of the best experiences I've had in the many dealer transactions I've had. The salesperson was very nice and the deal was made in less than 1/2 hour and I was able to get the car the next day. The only issue I had was the original car I wanted was sold by the time I was able to make it to the dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

James, We appreciate your feedback. My apologies for any inconvenience caused when the vehicle sold. Please feel free to reach out to me directly if I may assist you in the future. Best, George Sarkis, General Manager
May 14, 2017
Mohamed AbouIssa
They contacted me and showed interest of helping me but I was just got a great deal for new car
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you so much for the great feedback, Mohamed. Enjoy your new vehicle!  
May 12, 2017
Great experience at Herb Chambers of Lexus. Both the sales and finance staff were friendly, helpful, and most importantly not pushy. I felt welcome without feeling pressured and recommend this dealership to everyone!
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you so much for the great feedback, Sean! Until we have the opportunity to work with you again, take care! Best, George Sarkis, General Manager
May 10, 2017
being told the car had been sold when i plan to test drive.
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

I'm sorry the vehicle sold. We'd be happy to assist in finding something similar?
Apr 27, 2017
tsacco
15
Fast response, a little miscommunication, however, I have some culpability. I wasn't a fan of the multiple points of contact, however, not sure if that can be avoided. They were really willing to work with me, and went out of there way to accommodate my requests. Unfortunately the F150 they offered had too small an engine for me so I had to look elswhere.
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you for your feedback. Sorry to hear that the engine was too small and also for any miscommunication. Please feel free to reach out if we may assist you again in the future.Best, George Sarkis, General Manager  
Apr 19, 2017
Great customer service!
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, Rich! Best, George Sarkis, General Manager
Dec 19, 2016
had some negative experience in the beginning working with them, but then the second time was a charm. Thanks Jamal! Amy, you could be my saleslady from the beginning..
Is this review helpful? Yes | No
Oct 19, 2016
great people but very pricey and low on trade in values!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, Melanie, for taking the time to post a great comment about your experience with our team. We do our best to price fairly and give appropriate values for trade in's. I'm always available to review this - GSarkis@HerbChambers.com.

Sincerely,

Geroge Sarkis, General Manager
Sep 14, 2016
Overall it was a good experience took a while for them to do the right thing but it ended up making me happy
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, James.

Best,   

George Sarkis, General Manager
Aug 10, 2016
Great place
Is this review helpful? Yes | No

Response from Herb Chambers Lexus of Hingham:

Thank you, Kelley! We appreciate your business and we look forward to serving your automotive needs for many more years to come!

Best,

George Sarkis, General Manager
Feb 27, 2016
I was able to buy the vehicle but I'm experiencing a lot of issues with the car, for a certified used vehicle too many problems, I've been at the dealer 4 times already dealing with problems. The Manager Brian is trying to help me but I think he needs a better team.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2015
Their Internet Manager is the worst. Lazy not willing to put together a list of cars that matched my needs. Would not give her a cent. She wants to sit back and have the sales come to her. I have the emails that show her lack of customer skills
7 of 7 people found this review helpful.
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Read 6 old reviews
Feb 28, 2015
very happy ddn't buy but nice people
Is this review helpful? Yes | No
Feb 27, 2015
I saw on line a car and made an appointment to see it the next day. I got a call at 9 am (my appointment was at 11) that the car had sold. They told me they had another car that had only 10k more miles on it. I reluctantly agreed to see it since I had never even driven that model car before. When I took the car for the test drive I loved it. I was trying to decide if I could afford it since it was more expensive then the car I had originally called on. I looked down at the odometer when I pulled back into the lot and it read almost 69k! They told me 10k more then the other car which should have been 40k. I was trying to trade a car in with 115k. I felt like I was bamboozled taking the trip to the dealer just to get me into the door. I left and went up the street and bought a car that day. Side note: every one was pleasant I have no complaints about any one person. But it was crappy business.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2015
Very interested in helping me. Contacted me once a week or more to help me.
Is this review helpful? Yes | No
Sep 22, 2014
very good
Is this review helpful? Yes | No
Jun 29, 2014
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2014
They responded
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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