Hendrick Chrysler Dodge Jeep Ram Fiat of Concord

7630 Hendrick Auto Plz NW
Concord, NC 28027

Sales: (704) 766-8226

Service: (888) 690-0854

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https://static.cargurus.com/images/forsale/2018/04/18/20/22/2017_dodge_challenger-pic-2133245599134833723-152x114.jpeg

2017 Dodge Challenger GT Used Cars in Concord, NC 28027

Great Deal
$3,276 BELOW
CarGurus IMV of $30,756

Price: $27,480

Mileage: 6,333

Location: Concord, NC 28027

Average time on market: 34 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Billet Clearcoat Description: Used 2017 Dodge Challenger GT for sale - $27,480, 6,333 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/11/29/20/27/2018_jeep_grand_cherokee-pic-3747605393993682608-152x114.jpeg

2018 Jeep Grand Cherokee Laredo Used Cars in Concord, NC 28027

Great Deal
$3,202 BELOW
CarGurus IMV of $28,342

Price: $25,140

Mileage: 4,561

Location: Concord, NC 28027

Average time on market: 22 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Velvet Red Pearlcoat Description: Used 2018 Jeep Grand Cherokee Laredo for sale - $25,140, 4,561 miles with Bluetooth, Backup Camera, SE Package, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/10/14/12/01/2018_dodge_durango-pic-2496008221929440196-152x114.jpeg

2018 Dodge Durango Citadel Anodized Platinum RWD Used Cars in Concord, NC 28027

Good Deal
$3,236 BELOW
CarGurus IMV of $44,371

Price: $41,135

Mileage: 5,051

Location: Concord, NC 28027

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Db Black Clearcoat Description: Used 2018 Dodge Durango Citadel Anodized Platinum RWD for sale - $41,135, 5,051 miles with Sunroof/Moonroof, Navigation System, Appearance Package, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/09/16/17/03/2018_chrysler_pacifica-pic-780492569924641648-152x114.jpeg

2018 Chrysler Pacifica L FWD Used Cars in Concord, NC 28027

Good Deal
$1,920 BELOW
CarGurus IMV of $24,705

Price: $22,785

Mileage: 4,523

Location: Concord, NC 28027

Certified Pre-Owned: No Color: Billet Silver Metallic Clearcoat Description: Used 2018 Chrysler Pacifica L FWD for sale - $22,785, 4,523 miles with Steel Wheels, Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2018/01/25/14/48/2018_jeep_compass-pic-5125929712417833940-152x114.jpeg

2018 Jeep Compass Sport FWD Used Cars in Concord, NC 28027

Good Deal
$2,288 BELOW
CarGurus IMV of $20,573

Price: $18,285

Mileage: 4,736

Location: Concord, NC 28027

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Diamond Black Crystal Pearlcoat Description: Used 2018 Jeep Compass Sport FWD for sale - $18,285, 4,736 miles with Steel Wheels, Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2017/12/06/23/38/2018_jeep_compass-pic-7645238544352033428-152x114.jpeg

2018 Jeep Compass Sport FWD Used Cars in Concord, NC 28027

Good Deal
$2,285 BELOW
CarGurus IMV of $20,570

Price: $18,285

Mileage: 4,837

Location: Concord, NC 28027

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Spitfire Orange Clearcoat Description: Used 2018 Jeep Compass Sport FWD for sale - $18,285, 4,837 miles with Steel Wheels, Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2018/04/18/20/22/2015_mazda_cx-5-pic-2985972017766988210-152x114.jpeg

2015 Mazda CX-5 Grand Touring AWD Used Cars in Concord, NC 28027

Good Deal
$1,276 BELOW
CarGurus IMV of $20,248

Price: $18,972

Mileage: 41,155

Location: Concord, NC 28027

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Liquid Silver Description: Used 2015 Mazda CX-5 Grand Touring AWD for sale - $18,972, 41,155 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/12/12/18/52/2018_jeep_grand_cherokee-pic-3588554268501126853-152x114.jpeg

2018 Jeep Grand Cherokee High Altitude Used Cars in Concord, NC 28027

Good Deal
$2,980 BELOW
CarGurus IMV of $44,565

Price: $41,585

Mileage: 5,079

Location: Concord, NC 28027

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Bright White Clearcoat Description: Used 2018 Jeep Grand Cherokee High Altitude for sale - $41,585, 5,079 miles with Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/04/21/23/2017_dodge_charger-pic-6967704909812395670-152x114.jpeg

2017 Dodge Charger SXT Used Cars in Concord, NC 28027

Good Deal
$1,307 BELOW
CarGurus IMV of $21,074

Price: $19,767

Mileage: 41,565

Location: Concord, NC 28027

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Octane Red Pearlcoat Description: Used 2017 Dodge Charger SXT for sale - $19,767, 41,565 miles with Bluetooth, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2017/10/12/22/50/2018_dodge_charger-pic-4268124396934658520-152x114.jpeg

2018 Dodge Charger SXT RWD Used Cars in Concord, NC 28027

Good Deal
$1,778 BELOW
CarGurus IMV of $25,618

Price: $23,840

Mileage: 4,754

Location: Concord, NC 28027

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Billet Clearcoat Description: Used 2018 Dodge Charger SXT RWD for sale - $23,840, 4,754 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2017/09/29/12/03/2018_dodge_durango-pic-1715138636543962627-152x114.jpeg

2018 Dodge Durango Citadel Anodized Platinum AWD Used Cars in Concord, NC 28027

Good Deal
$2,281 BELOW
CarGurus IMV of $47,661

Price: $45,380

Mileage: 4,644

Location: Concord, NC 28027

Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Granite Clearcoat Description: Used 2018 Dodge Durango Citadel Anodized Platinum AWD for sale - $45,380, 4,644 miles with Sunroof/Moonroof, Navigation System, Appearance Package, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/11/20/35/2018_ram_2500-pic-4177933096685494286-152x114.jpeg

2018 Ram 2500 SLT Crew Cab 4WD Used Cars in Concord, NC 28027

Good Deal
$2,908 BELOW
CarGurus IMV of $45,085

Price: $42,177

Mileage: 17,245

Location: Concord, NC 28027

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Brilliant Black Crystal Pearlcoat Description: Used 2018 Ram 2500 SLT Crew Cab 4WD for sale - $42,177, 17,245 miles with Steel Wheels, Bluetooth, Backup Camera, SE Package, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/08/19/04/2016_toyota_tundra-pic-9096054205735083658-152x114.jpeg

2016 Toyota Tundra SR5 Double Cab 4.6L Used Cars in Concord, NC 28027

Good Deal
$1,285 BELOW
CarGurus IMV of $28,078

Price: $26,793

Mileage: 24,784

Location: Concord, NC 28027

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2016 Toyota Tundra SR5 Double Cab 4.6L for sale - $26,793, 24,784 miles with Steel Wheels, Bluetooth, Backup Camera, Tow Package
https://static.cargurus.com/images/forsale/2018/04/20/18/25/2015_ford_explorer-pic-8498207128126533685-152x114.jpeg

2015 Ford Explorer Sport 4WD Used Cars in Concord, NC 28027

Good Deal
$1,381 BELOW
CarGurus IMV of $28,858

Price: $27,477

Mileage: 54,021

Location: Concord, NC 28027

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Explorer Sport 4WD for sale - $27,477, 54,021 miles with Bluetooth, Leather Seats, Backup Camera, SE Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/23/17/58/2016_chevrolet_equinox-pic-3518145402898766555-152x114.jpeg

2016 Chevrolet Equinox LTZ AWD Used Cars in Concord, NC 28027

Good Deal
$1,079 BELOW
CarGurus IMV of $22,530

Price: $21,451

Mileage: 38,031

Location: Concord, NC 28027

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mosaic Black Metallic Description: Used 2016 Chevrolet Equinox LTZ AWD for sale - $21,451, 38,031 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2018
GuruW3CPL
I have been looking for a BMW z4 for a while. They got one in on a trade . I called about it and they answered my questions great price on it so I bought it.
Jun 2, 2018
Great customer service people.
May 28, 2018
Credit application was long and never went through after a long detailed application. I bailed out at that point
May 17, 2018
myersland
Dealer responded quickly to initial inquiry and provided excellent customer service throughout the purchase process.
May 10, 2018
Guru5R7FT
Did a great job replying to my email
Apr 22, 2018
Mar 30, 2018
GuruZVQNR
Very friendly, prompt response planning to go look at the truck I’m interested in this weekend.
Mar 26, 2018
Great experienxe with the dealer. The car was sold when I got there, but they made sure I left happy with a car I really wanted.
Mar 12, 2018
Jdepp
First experience at a dealer, they were wonderful!
Mar 4, 2018
They were accommodating with our schedule since we lived a little over an hour away. Trevor Hollmond was awesome in walking us through the car purchase. I am so very pleased with our purchase from Hendrick Chrysler Dodge Ram Fiat.
Mar 1, 2018
GuruZZ73K
Nice folks prompt service.
Jan 7, 2018
GuruZR689
The staff was friendly, upon arrival the vehicle was smoked in and the smell was aweful.
2 people found this review helpful.
Jan 2, 2018
Contacted me quickly. Very courteous.
Dec 3, 2017
there description of the vehicle was inaccurate. The web advertisement said no accidents, and the car fax said it had two. Then they still wanted to sell it for same price. Seems like they will say anything to get you in the door.
6 people found this review helpful.
Nov 4, 2017
I was contacted.
Oct 13, 2017
Larry Hollingsworth
Quick to respond but I sent a request to the dealer by mistake. There was a similar car at another dealer that I meant to send it to. My fault.
Sep 19, 2017
Great to deal with
Aug 29, 2017
I brought my Mitsubishi from them! They were the nicest people! They were very courteous and kind. Very accommodating! I would highly recommend people to go there. My sales person was Paul.
Aug 28, 2017
GuruDD38M
Great
Aug 24, 2017
Awesome Staff best car buying experience in my life.
Jul 27, 2017
Great response thank you
Jul 25, 2017
I feel that more could have been done to secure financing. They failed to secure a loan for $26k . 2 days later I was granted a loan for the very same amount and rate at by another dealership using one of the very same lenders. I had driven a total of 4 hrs to be disappointed. When I called the salesman and left message that I was willing to to accept a vehicle at the approved rate, no one contacted me and still hasn't. I will say though that said salesman did a first rate job of helping me up untill the point of the financing difficulties. I think that the finance department let him and me down. That salesman is the only reason that I would consider returning to Hendrick . Thank you
2 people found this review helpful.
Jul 23, 2017
The dealership was very speedy in the contact process
Response from current dealership:
Pamela-Thank you for taking the time to review our dealership and share your experience.  We look forward to seeing you again, here at HCDJR of Concord!
Jun 12, 2017
They all were pretty fair in handling my experience. We didn't close the deal. I had my check ready to make a purchase. A salesman stated that he would get the car down about $1500.00 less. After they found out I was going through with my bank and not finance with them and speaking with a mgr stated that he couldnt do it for that price. Oh well I will keep looking. I love the area though.
3 people found this review helpful.
Jun 7, 2017
They didn't provide any info I requested. So i bought from a different dealer. All they care about is getting you on the lot. If you have questions before hand don't expect to get a response.
2 people found this review helpful.
May 16, 2017
Treated very well by all at dealership .
May 5, 2017
Mixed review, had been talking to dealership about car. Applied for a loan to purchase only to have the car sold out from under me.
3 people found this review helpful.
Response from current dealership:
Kenneth, thanks for your feedback.  We appreciate your taking the time to share your experience with us.  After checking our inventory, the vehicle that you inquired about is still available and we would love to the opportunity to earn your business back.  At your earliest convenience, please contact our General Manager, David,  directly at
704-886-0662 to see how we can help you to drive home in your new vehicle.
May 3, 2017
"They quickly called me when I inquired. I asked about lowering the price but a manager"Mike" had to look at it. After several calls and a day later, Francina finally called me back. I was ready to buy a 2017 Jeep Grand Cherokee for $40k+. All I needed was a bill of sale. They said they would send it to me shortly(this was a Saturday). Monday afternoon at 4pm, I still had not heard from them. I finally got Mike on the phone and he said that he would send it right to me. Keep in mind that the negotiating was done and I was ready to buy. I still to this day never heard back from them. They didn't want to disclose all of the fees that they add to the invoice. I did purchase from another dealer. Avoid Hendrick at all costs! "
11 people found this review helpful.
Response from current dealership:
Jay-Thank you for your feedback on your recent experience at our dealership. We regret that the experience you had was not a positive one.  Rest assured, your situation has been shared with our management team and will be used as a learning tool.  We definitely understand your frustrations and wish that things would have worked out on your behalf to get the 2017 Jeep Grand Cherokee.  We sincerely apologize and hope that you enjoy many years with your new vehicle.
May 3, 2017
Advertised a price online as well as quoted me the same price over the phone. Then tried to increase the price 5,000 dollars once I arrived. Ended up leaving and getting called back in after I was 30 miles away. Settled on 1000 over advertised price, but felt shady with how it went down.
9 people found this review helpful.
Response from current dealership:
Thank you for taking the time to review our dealership and share your experience with us, Eli.  We certainly appreciate it and will share your comments with our team to be used as a learning tool to grow and improve.  Thank you again, and we hope to see you again here at HCDJR of Concord!
Apr 25, 2017
Traverse_2613
10
They were very polite and quickly responded. However, they didn't specifically answer my question, which was why, in the photos, there were two different mileage listings for the same car. They said they checked the mileage and confirmed it. Still no real answer to why there were 2 showings, 600 miles apart.
2 people found this review helpful.
Apr 17, 2017
Experience has been good... No rush to purchase looking at what' our there, and the cost...
Response from current dealership:
Thank you for taking the time to share your experience.  We look forward to seeing you again here at HCDJR of Concord.
Apr 15, 2017
Will never be doing business with this dealership. Worst customer service. I went thru the manger and a sales lady and a salesman could never get a straight asnwer on a truck I was looking to purchase for my sons 16th birthday. Would tell me they would get right back with me and never would.
3 people found this review helpful.
Response from current dealership:
Scott, Thank you for your feedback on your recent experience at our dealership.  
We definitely understand your frustrations and wish that things would have worked out on your behalf to get the truck that you were interested in. If you happen to still be in the market for a truck, we would love the opportunity to have you work directly with our GM. We would love the opportunity to show you how great our dealership truly is.
Apr 5, 2017
I was was contacted when I expressed interest in a car at this dealership. I sent a reply and she did not any further communication from her and I would not recommend anyone use thus dealership for a aotomobile transaction. I have since found a similar car with attentive Web sales staff.
4 people found this review helpful.
Feb 21, 2017
sgtboo
Contacted salesman and discussed what I was looking for. I was told that he would get back to me, never got a call back.
6 people found this review helpful.
Jan 25, 2017
MrsMahk
Kristen from Hendrick CJDR emailed me a generic response about a vehicle I was considering then Sarah emailed me asking questions about which rebates I qualified for, then Mike called me. When I told Mike I was at work and preferred communication via email he said "well I prefer to business on the phone" and continued to ask questions I had already answered via email with Sarah. He told me he was within $2k of my budget and needed to see my trade in. I live 90 minutes away and told him that wasn't possible and the trade in would be a separate deal not considered in the price of the vehicle. I should've known customer service would be horrible from my initial interactions but I continued anyway. Que Tom the internet sales manager. After pulling out all stoppers with sales tactics, he continued to quote prices higher than advertised online. I also work for an affiliated company and know that the discount my company qualifies for is well below their advertised price. Tom was very rude via email and went back and forth about his "best offer" and maybe I should lower the level of JGC I was searching for because my price wouldn't work. Keep in mind I have access to their invoice amount and what price I qualify for because they are a dealership that accepts my affiliated company's price. Then Kristen emails me again asking the same questions I've already answered to Sarah and Mike. I asked to speak to one person only so I didn't have to keep repeating myself and Tom got more firm with his price and tone via email now copying Kristen in. Overall awful experience! I would not consider buying there at all! If this is how they treat people before they purchase, imagine how they treat them after they have money in hand!
13 people found this review helpful.
Jan 19, 2017
Mozy
Too busy. Waited for an hour. Nice guy Glenn.
1 people found this review helpful.
Jan 16, 2017
Unfortunately they were delayed in contacting me.. I specifically wanted that vehicle and had been pre-approved to purchase. Their delay caused me to miss out on the van I wanted.
4 people found this review helpful.
Jan 15, 2017
They did a great job and were very professional. I ended up buying a pre-owned car from them and everything went smoothly!
Nov 30, 2016
Chris was very friendly & helpful.
Nov 20, 2016
Good response
Sep 30, 2016
They called back but never closed a deal because purchased a car somewhere else
0 people found this review helpful.
Sep 6, 2016
juliestephenson
The experience was just "ok." There was nothing above and beyond. I honestly do not like the car I purchased (a Dodge Journey). The horsepower is disappointing.
0 people found this review helpful.
Sep 1, 2016
Fantastic response and follow-up.
Read 19 old reviews
Jun 8, 2016
derewecki
5
Just contacted by email but did not have exactly what I wanted
1 people found this review helpful.
May 13, 2016
prompt response!
Apr 21, 2016
I received auto generated email responses initially. Salesman did send video of car. No calls. I had already bought a car by the time I got a follow-up email the following week.
1 people found this review helpful.
Apr 20, 2016
Received a return call from Kristi who told me they would b willing to go below 21,000 I asked several questions about the truck, she also said the truck had never Been wrecked. I explained and even texted her my deal she affirmed they would work a deal, she told me who to ask for, however, when I arrived she never came out to greet me I was assigned a sales rep by the name Mark who was was very curt with me on the test drive, and did not greet the people with me. I asked several questions but Mark said he didnt know anything about Tacama's he could not answer any of my questions. I asked where was Kristi he said in the back office. It was clear that the car had been n an accident bc the passenger side had a dent and was obvious bc the right side is diff from the other side he tryed to act like it wasn't there and had no choice but to acknowledge as I spoke he said i can paint it and have them add a peice to the other so it can match. Under the hood I asked about the red liquid splashed all over the battery he said just sm corrosion. Red corrosion hmmm ok. We went inside he did not try to find out about any of the questions i asked he just wanted me to but the car at 21,500 then 21,300 wow really I had driven all the way from Columbia SC bc I was told they would b willing to work a deal that is not a deal 500 off the price of a vehicle that had been wrecked, and needed repairing. I had already decided not to give him the sale and I dropped my offer price lower just to see how he would respond, he didn't have any concern for me as a customer. Wasted my time. I got a great deal elsewhere. PS u can't see the dent n the pics.
8 people found this review helpful.
Apr 17, 2016
Good Gave me the info I needed.
Response from current dealership:
Thanks so much for the review!
Mar 13, 2016
Quick response and thorough follow up.
Response from current dealership:
Thanks for the review Karen!
Feb 29, 2016
Said jeep was available went there talked to a salesman and manager showed them the picture and price did not mention they would not sale for that price. Drove over there again price is $6000 higher than they had on cargurus. Wasted my time will not be back...this is deceptive and border line fraud. Salesman I spoke with on 2/26 was a smart aleck.
5 people found this review helpful.
Response from current dealership:
Alan, we are sorry to hear that your experience didn't live up to the standard we expect to deliver to our guests. Your feedback is much appreciated and has been brought to the attention of management.
Feb 27, 2016
Great
Response from current dealership:
Thanks Malcolm! We appreciate the review!
Dec 28, 2015
Gerald was excellent.
Response from current dealership:
Thank you so much!
Dec 10, 2015
Good experience. Car sold before I made up my mind
Dec 1, 2015
They were great. I didn't buy because we could not agree on my trade in value but I felt I was treated well.
Oct 28, 2015
No good at first contact. Did not respond to questions and has wrong address on web site. Once I arrived the Salesman was very helpful and it was a great experience.
Aug 24, 2015
They do not like to sale cars. But I found something better. Thanks for not working a deal and killing my credit with your inquiries.
1 people found this review helpful.
Response from current dealership:
Stan - Thanks for your feedback. We appreciate your efforts to help us make Hendrick Dodge the best it can be. I'm sorry to read that your experience with our sales departments didn't live up to the standard that we expect to deliver for our guests. We wish you the best with your new vehicle and thanks again for offering your feedback.
Jul 26, 2015
Called right away but never overbearing
Jun 18, 2015
This dealer didn't want to sell a truck very bad. We 100 miles south and bought same truck at a better price!
1 people found this review helpful.
May 29, 2015
rpetcu
Very professional and accommodating. Excellent experience!
Response from current dealership:
Wonderful! Thank you so much for taking the time to share!
Feb 28, 2015
Excellent experience. Recommend this dealer for a good deal and customer friendly sales people.
Response from current dealership:
Jim,

Thank you for taking the time to review our dealership. We are glad that you had an excellent experience, we hope that you enjoy your purchase and we look forward to seeing you again soon at Hendrick Chrysler Dodge Jeep Ram of Concord.
Dec 26, 2014
The price was fair though I thought the F & I took way too long. The tire pressure was low on the vehicle also. Clean up of vehicle was fair. The salesman was nice and courteous. I was told that someone would be expecting me but no one knew anything about my appointment for 12:30.
Jun 26, 2013
Gallovic
dealt with over the phone. Was trying to arrange a test drive from out of town but car sold before we got a chance.

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