Keffer Chrysler Jeep Dodge

8214 E Independence Blvd
Charlotte, NC 28227

Sales: (980) 321-0428

Service: (877) 426-0070

Today 1:00pm - 6:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/10/13/07/13/2011_ram_1500-pic-7989227951221669701-152x114.jpeg

2011 Ram 1500 Used Cars in Charlotte, NC 28227

Great Deal
$5,898 BELOW
CarGurus IMV of $17,893

Price: $11,995

Mileage: 131,457

Location: Charlotte, NC 28227

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright Silver Description: Used 2011 Ram 1500 for sale - $11,995, 131,457 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/09/19/06/33/2014_ram_1500-pic-3348750051768283521-152x114.jpeg

2014 Ram 1500 Used Cars in Charlotte, NC 28227

Great Deal
$5,167 BELOW
CarGurus IMV of $25,392

Price: $20,225

Mileage: 47,392

Location: Charlotte, NC 28227

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clearcoat Description: Used 2014 Ram 1500 for sale - $20,225, 47,392 miles
https://static.cargurus.com/images/forsale/2017/10/21/18/51/2014_ram_1500-pic-95926028686394250-152x114.jpeg

2014 Ram 1500 Used Cars in Charlotte, NC 28227

Great Deal
$5,131 BELOW
CarGurus IMV of $27,956

Price: $22,825

Mileage: 29,378

Location: Charlotte, NC 28227

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Black Clearcoat Description: Used 2014 Ram 1500 for sale - $22,825, 29,378 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/07/25/18/29/2016_ram_3500-pic-3541953342518561700-152x114.jpeg

2016 Ram 3500 Used Cars in Charlotte, NC 28227

Great Deal
$6,828 BELOW
CarGurus IMV of $40,383

Price: $33,555

Mileage: 49,417

Location: Charlotte, NC 28227

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2016 Ram 3500 for sale - $33,555, 49,417 miles
https://static.cargurus.com/images/forsale/2017/08/08/18/34/2014_dodge_durango-pic-751894922007290165-152x114.jpeg

2014 Dodge Durango Citadel AWD Used Cars in Charlotte, NC 28227

Good Deal
$2,554 BELOW
CarGurus IMV of $25,106

Price: $22,552

Mileage: 86,233

Location: Charlotte, NC 28227

Average time on market: 45 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2014 Dodge Durango Citadel AWD for sale - $22,552, 86,233 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/14/20/18/2013_toyota_prius_c-pic-5611285349433006744-152x114.jpeg

2013 Toyota Prius c Used Cars in Charlotte, NC 28227

Good Deal
$1,572 BELOW
CarGurus IMV of $11,571

Price: $9,999

Mileage: 66,061

Location: Charlotte, NC 28227

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Summer Rain Description: Used 2013 Toyota Prius c for sale - $9,999, 66,061 miles
https://static.cargurus.com/images/forsale/2017/10/21/19/19/2013_dodge_challenger-pic-3929385771729470631-152x114.jpeg

2013 Dodge Challenger R/T Used Cars in Charlotte, NC 28227

Good Deal
$1,966 BELOW
CarGurus IMV of $20,964

Price: $18,998

Mileage: 54,856

Location: Charlotte, NC 28227

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Blue Description: Used 2013 Dodge Challenger R/T for sale - $18,998, 54,856 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/29/06/39/2015_dodge_journey-pic-7052518180863206388-152x114.jpeg

2015 Dodge Journey Used Cars in Charlotte, NC 28227

Good Deal
$2,004 BELOW
CarGurus IMV of $16,558

Price: $14,554

Mileage: 15,842

Location: Charlotte, NC 28227

Average time on market: 38 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: White Description: Used 2015 Dodge Journey for sale - $14,554, 15,842 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/10/04/19/13/2014_ford_transit_connect-pic-1513588013748373085-152x114.jpeg

2014 Ford Transit Connect Cargo XLT w/ Rear Cargo Doors Used Cars in Charlotte, NC 28227

Good Deal
$1,669 BELOW
CarGurus IMV of $15,644

Price: $13,975

Mileage: 45,911

Location: Charlotte, NC 28227

Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Ford Transit Connect Cargo XLT w/ Rear Cargo Doors for sale - $13,975, 45,911 miles
https://static.cargurus.com/images/forsale/2017/10/12/18/59/2013_gmc_acadia-pic-734018938181730541-152x114.jpeg

2013 GMC Acadia Denali Used Cars in Charlotte, NC 28227

Good Deal
$1,685 BELOW
CarGurus IMV of $27,683

Price: $25,998

Mileage: 50,454

Location: Charlotte, NC 28227

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Carbon Black Description: Used 2013 GMC Acadia Denali for sale - $25,998, 50,454 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/28/18/31/2016_jeep_wrangler_unlimited-pic-153419687334034204-152x114.jpeg

2016 Jeep Wrangler Unlimited Sahara Used Cars in Charlotte, NC 28227

Good Deal
$2,959 BELOW
CarGurus IMV of $34,184

Price: $31,225

Mileage: 23,731

Location: Charlotte, NC 28227

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Granite Description: Used 2016 Jeep Wrangler Unlimited Sahara for sale - $31,225, 23,731 miles with Bluetooth, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/10/21/18/51/2017_lexus_is_350-pic-4819183627126746014-152x114.jpeg

2017 Lexus IS 350 Base Used Cars in Charlotte, NC 28227

Good Deal
$3,252 BELOW
CarGurus IMV of $47,249

Price: $43,997

Mileage: 2,903

Location: Charlotte, NC 28227

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Ultra White Description: Used 2017 Lexus IS 350 Base for sale - $43,997, 2,903 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2017/10/11/21/15/2015_nissan_juke-pic-7312587072136388358-152x114.jpeg

2015 Nissan Juke SL Used Cars in Charlotte, NC 28227

Good Deal
$1,278 BELOW
CarGurus IMV of $16,964

Price: $15,686

Mileage: 18,752

Location: Charlotte, NC 28227

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Red Description: Used 2015 Nissan Juke SL for sale - $15,686, 18,752 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/05/06/34/2014_honda_pilot-pic-2798895932873020945-152x114.jpeg

2014 Honda Pilot EX-L w/ DVD Used Cars in Charlotte, NC 28227

Good Deal
$1,414 BELOW
CarGurus IMV of $26,513

Price: $25,099

Mileage: 45,087

Location: Charlotte, NC 28227

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Taffeta White Description: Used 2014 Honda Pilot EX-L w/ DVD for sale - $25,099, 45,087 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/15/18/35/2013_hyundai_santa_fe-pic-8058342475701167073-152x114.jpeg

2013 Hyundai Santa Fe 2.0T with Saddle Leather Used Cars in Charlotte, NC 28227

Good Deal
$1,348 BELOW
CarGurus IMV of $18,125

Price: $16,777

Mileage: 32,693

Location: Charlotte, NC 28227

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Serrano Red Description: Used 2013 Hyundai Santa Fe 2.0T with Saddle Leather for sale - $16,777, 32,693 miles with Bluetooth, Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 11, 2017
Great responding and really care about what I wanted! General Washington Jr is awesome! Very caring and understanding guy!
Is this review helpful? Yes | No
Oct 10, 2017
They contacted me. By phone and email. Not the car that I'm interested in at this point
Is this review helpful? Yes | No
Oct 3, 2017
Very helpful
Is this review helpful? Yes | No
Sep 23, 2017
Communicated very well. Provided details that I asked for. I would recommend.
Is this review helpful? Yes | No
Sep 2, 2017
GuruDS7H6
Friendly and easy going! They were very busy there but took some time to find the right vehicle! It did Take a little work though to get to a good price
0 of 1 people found this review helpful.
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Sep 1, 2017
TERRIBLE!!! They agreed to the terms of a deal with me, even gave me a written offer sheet, and we agreed I would come in the next morning to finalize the deal. Then they called me the first thing the next morning and said, "Sorry but we sold the car last night." After that they actually tried to get me to come in and look at the rest of their used car inventory. Don't go there, their sells staff is rude, and they don't do honest business!
4 of 6 people found this review helpful.
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Aug 28, 2017
Guru9HLCQ
Slow to respond. Has to call several times, only to finally find out that the car had sold 2 days prior... tried to steer me into anything else that was nothing close to what I was looking for. Listed vehicle was 6800, but 11000 on the lot!!!?
3 of 3 people found this review helpful.
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Aug 28, 2017
The people I dealt with were all very helpful. Heather was my dealer and she got everything straightened out for us. She was very welcoming and nice to as us well. Everyone there is ready to help you get the best deal on amazing new cars. Thank you so much for all their hard work
1 of 2 people found this review helpful.
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Aug 13, 2017
Be careful the price they post is not what they will try and sell it for. They give you some gobbly goop that is a VIP price. Once we drove car greeted with 23,758 price. To me this is real close to bait and switch.
5 of 5 people found this review helpful.
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Aug 7, 2017
jackandgoody
45
Quick response to my initial inquiry----- 2 sentences: thank you for the inquiry and when can you come in for a test drive. Never responded to my follow-up email.
3 of 3 people found this review helpful.
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Jul 26, 2017
They were professional and responsive
0 of 1 people found this review helpful.
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Jul 25, 2017
Guru9R2KC
Great Customer Service, staff, great prices and environment. It was great experience purchase my first used vehicle from KEFFER DODGE of Charlotte and amazing ppl! Thank You
0 of 1 people found this review helpful.
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Jul 16, 2017
They did a great job helping my wife and I. I am very pleased with service and pricing.
0 of 1 people found this review helpful.
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Jun 7, 2017
overall experience was excellent.Although I did not purchase the car I went o look at everyone at the dealership was helpful and polite
0 of 1 people found this review helpful.
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Jun 5, 2017
We ended up in a brand new Honda and the entire experience was wonderful. Very happy with the price and service. Questions were answered quickly and our sales person was prompt to return calls and be present.
0 of 1 people found this review helpful.
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Apr 25, 2017
Yes, I found out the truck was 4 x 2, so I was not interested.
0 of 1 people found this review helpful.
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Apr 13, 2017
Guru2V5
Horrible service. Lied to me to get me to drive to see them, then when I got there, they said they sold the car
9 of 10 people found this review helpful.
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Apr 12, 2017
I received an immediate response from the salesman as well as the manager.
0 of 1 people found this review helpful.
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Apr 2, 2017
Top notch ! Very helpful.
0 of 1 people found this review helpful.
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Jan 18, 2017
This dealership has VIP pricing online. They have special regulations to make you VIP. Read these guidelines before you get too excited ab the price. They contacted me immediately so that's the only positive thing I can say.
4 of 4 people found this review helpful.
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Jan 16, 2017
Had a great experience...Shaun Shore, Kyle Hawks, and Jeff Reed got my family the car we wanted...I recommend this dealership to everyone....Plus they delivered the car to me....How cool was this...
1 of 2 people found this review helpful.
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Dec 5, 2016
Excellent service. Thank you kim
0 of 1 people found this review helpful.
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Dec 3, 2016
Contacted within reasonable time.
0 of 1 people found this review helpful.
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Nov 2, 2016
Terrible experience. I contacted them by Cargurus to see a 2800 Ford Focus S Coupe and also other 2 cars I saw in their website. The contact me by e- mail and that told me to come to see te Ford Focus. I went to Keffer I asked to see the Ford Focus and other 2 cars. I waited in their office for 30 minutes, first because the guys served me was a new one and I didn't know very well his new job, than because they didn't find the cars, then the key.. After 30 minutes the told me they can not sell all the 3 cars because they have some problem. So, why the put online a low mileage car if they can not sell it? So they told me to see a crysler sobering and I told them I don't like that kind of car. The day later they call me to try to sell again crysler sobering that I did not want. I waste my afternoon because I'm not from Charlotte. Very bad experience.
10 of 13 people found this review helpful.
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Oct 13, 2016
Ibnobert
Dealer responded quickly. Have since bought a car, but would have probably test drove theirs.
0 of 1 people found this review helpful.
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Oct 6, 2016
Would not meet price quoted on Cargurus, otherwise professional. Didn't buy from them ultimately.
4 of 5 people found this review helpful.
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Oct 5, 2016
Recently purchased Mercedes glk which love! Beware of the VIP pricing which is the price they have listed on this site but if you don't qualify, the price is significantly higher. I was fortunate to get the vip price without meeting the criteria because they were trying to meet a used car sale quota. After I purchased the vehicle I noticed the cargo cover and one of the side covers in the trunk was missing. I called back to see what could be done after I received a surge of emails telling me how much of a valued customer I was and that I could call if I had any problems. Well I did that and one sales manager told me it was nothing they could do, I spoke with a second one and he was suppose to look into but I have yet to hear back from him and that's been about 3 weeks ago. So my advice to anyone buying from here, get everything you need before you leave the premises. Otherwise you'll attach hell trying to get someone to return your calls. One of my main complaints is that they applied for financing with SEVERAL banks which has decreased my credit score. 3 weeks later I'm still receiving letters from finance companies that didn't approve my loan.
4 of 4 people found this review helpful.
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Sep 22, 2016
Only talked on the phone they were helpful
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Sep 15, 2016
They valued our business and were very nice when my wife found the perfect car at another dealership.
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Sep 3, 2016
Just watch out for switch and bait on prices stated in internet and watch for understated mileage on vehicles. Although I was able to get the internet price the mileage was understated by 10,000 miles.
3 of 3 people found this review helpful.
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Sep 1, 2016
Initial sales contact wasn't bad. However, follow-up conversation was done by a "manager" when the salesman went out sick. Manager either has no desire to sell a car or has limited experience in his role. Instead of trying to talk by phone (outside of initial contact), tried to do everything by e-mail. My last e-mail have him all the info he needed to make a deal and what I got in return was absolute silence. So, I purchased a Jeep elsewhere.
2 of 2 people found this review helpful.
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Aug 19, 2016
Experience was very good! My sales person Kim Erickson helped me tremendously and even continued to make sure I got a great deal in her off time. Both vehicles we bought from this dealer were great with good prices. Very trustworthy employees here!
Is this review helpful? Yes | No
Aug 14, 2016
I drove to Charlotte, NC, from Columbia, SC, only to find out that the car they had been advertising for 3 weeks & reported as having been through a 120-point inspection had some kind of engine &/or transmission problem, a noisy AC fan, a radio that didn't work, torn upholstery (driver's seat & driver's side door), & hadn't been cleaned thoroughly. I didn't even take a look at the engine. The sales associate I had a reserved time with was dealing with another customer & switched me to another sales associate who wasn't familiar with the vehicle, too. The sales manager apologized & acted like he didn't know what was going on (said that the car "slipped through the cracks"), which I didn't buy. They did a poor job representing themselves & I'm out the time, gas, & extra mileage on my car (over 100 miles each way). I received several follow-up emails, none of which even acknowledged there had been any problems. It would take a significant effort on their part to make it right in order for me to shop for any cars there in the future, if I ever would. They play too many games at the buyers expense.
10 of 10 people found this review helpful.
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Aug 13, 2016
Very helpful. Quick response and has kept me up to date on the model type and year of the car I am interested I routinely. Would recommend others to visit when shopping for their new car.
Is this review helpful? Yes | No
Aug 9, 2016
Explained I was just looking, very friendly thx
Is this review helpful? Yes | No
Aug 6, 2016
Daytona98
Kim did a outstanding job on getting me all information ! wouldn't move on price ! Would not CPO Ram warranty either !!!
Is this review helpful? Yes | No
Aug 4, 2016
Advertised price was not the asking price for a new customer. Ran 5 credit check k without asking me. Kept trade vehicle keys until I finally got upset and they eventually gave me my keys. Sales person was pleasant.
5 of 5 people found this review helpful.
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Jul 29, 2016
Salesman was courteous, but would not sell the car for the price advertised.
4 of 4 people found this review helpful.
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Jul 26, 2016
Car was sold before I arrived, without notice .
3 of 3 people found this review helpful.
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Jul 26, 2016
Had a response from them but they didn't have the vehicle I wanted in stock
1 of 1 people found this review helpful.
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Jul 16, 2016
They would not sell for the intenet price of 11999.00 they said that price was for repeat buyers. Wanted 13999.00 so I moved on
2 of 2 people found this review helpful.
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Jul 13, 2016
BEWARE of INTERNET ADVERTISED PRICE!!!!!!!!!!A salesman very promptly contacted me after I requested a call, and was nice. Planned a meeting next morning. He was late. He had texted me to let me know but I live a distance from Keffer and had already left home when I got text. Nice young guy. The internet advertisement listed "your price" as 18K. They checked out our trade in and came up with a price for us. The price guy (who was also nice) handed us a piece of paper with 19k plus tax, etc. I asked how the final price could be higher than advertised price and he showed me fine print on their site that lists requirements that have to be met in order for the 18 K price. I suggested in an email to Keffer that they make the pricing in their advertisements clearer so that folks aren't shocked after driving 40 minutes to see a car that is priced higher than they expected.
5 of 5 people found this review helpful.
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Jul 8, 2016
Dealer returned my call 8 days later on 7/8/16 Friday afternoon
1 of 1 people found this review helpful.
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Jul 7, 2016
change price once got there. add was $6357. First I am there they said $10,000+ then worked down to $8,000, then $7,600 Told them I would pay advertised price of $6357. They said ok but then added a $700 fee to it. I walked out. Bad experience. I will never by from them.
5 of 5 people found this review helpful.
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Jun 28, 2016
Made an appt to drive the vehicle. Arrived to be told car was sold.
4 of 4 people found this review helpful.
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Jun 16, 2016
Beddingfield
Good
0 of 1 people found this review helpful.
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May 31, 2016
The man that called me was fantastic. He called me right away. Within 5-10 minutes of me asking for someone to contact me. The only bad thing was that the KIA i was inquiring about was sold that morning and he wasn't at work so he didn't know because it hadn't been taken down from the website. Which i completely understand. Overall excellent experience!
3 of 3 people found this review helpful.
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May 23, 2016
never went to dealer .Purchased from another dealer
1 of 2 people found this review helpful.
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May 23, 2016
Very good contact , very good communication.
Is this review helpful? Yes | No
May 22, 2016
I talk to saleswoman about 2003 Cadillac ext that was posted online Thursday morning, I called to asked her to send pictures, she said she would,2 hours later she lied and said she sold vehicle that morning. She was more interested in telling me that their the number one dealership in the region than actually selling me a vehicle I have cash money to pay for.
4 of 5 people found this review helpful.
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Apr 26, 2016
Like the car, good engine
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Mar 17, 2016
They called
Is this review helpful? Yes | No
Mar 15, 2016
colin04
Very good
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Mar 10, 2016
Ton101
They went up on the price of the vehicle without letting me know when I tried to finance with them. Their reasoning was because they offered me a good amount for my trade in. Always check behind them no matter what they are telling you.
3 of 3 people found this review helpful.
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Mar 3, 2016
Quick respond and a follow up
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Feb 23, 2016
Amazing buying experience! Krystle was very, very helpful! Would recommend her to anyone!
1 of 1 people found this review helpful.
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Feb 21, 2016
Great!
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Feb 12, 2016
After sitting at this dealer for 5-6 hours and going through about 7 to 8 different people and being told we were approved for a car multiple times, once by the dealership owner, we were told that the paperwork we provided wasn't enough and we weren't approved! Dealership definitely does not have their stuff together. Communication and organization needs serious work!
3 of 3 people found this review helpful.
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Feb 11, 2016
No stars. Price online and on Car guru is not really the price unless you are their VIP customer
2 of 2 people found this review helpful.
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Feb 6, 2016
Lied about their truck, it was involved in a accident and they didn't tell me.
2 of 2 people found this review helpful.
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Jan 16, 2016
Salesman was very helpful. But they did not have the car I wanted in stock.
1 of 1 people found this review helpful.
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Jan 14, 2016
Classic bait and switch program. Advertised price is only if you meet certain, ridiculous requirements. Very deceptive. I was looking at a 2014 Tundra Limited - I left that day and went and purchased a brand new 2016 Tundra Limited for only $1500 higher than Keffer's "best" price on their used truck. I will not ever consider another purchase at this dealership and will tell everyone I know to "STAY AWAY!!!"
7 of 7 people found this review helpful.
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Jan 11, 2016
Too high pressure and couldn't get the price of the vehicle
3 of 3 people found this review helpful.
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Dec 27, 2015
That was not the price i was given. I responded to email and never got a response. So i would tate them poorly!
4 of 4 people found this review helpful.
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Dec 10, 2015
Seriously??? If you are no a repeated customer, you get no specials..even the ones that are advertised on the internet. They denied me an offer on internet and added 2k to the vehicle and said its the best they will do for me. Hmmm...ok! Went to another location with my business!
4 of 4 people found this review helpful.
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Nov 22, 2015
I was only sent a copy of the details already available.
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Nov 17, 2015
Muy buena atencion completa informacion
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Nov 2, 2015
Called, had financing arranged, ready to roll, ready to fly down or drive down and bring home. Would not sell for price listed. Said was not VIP customer. I bet they don't have many VIP customers. One told me I could have VIP price, manager said no. So I said no to deal. This is dishonest. Putting VIP price out there to get responses and then drop the bomb only VIP customers get this deal. Most dealers say you have to own their Make automobile, no you have to trade one in to qualify and this has to be your second purchase through Keffer. Sad, but true.
4 of 4 people found this review helpful.
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Oct 28, 2015
The car was very nice if it didn't have the Crack in the windshield and when we got there the price was different than was listed overpriced
2 of 2 people found this review helpful.
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Oct 27, 2015
Good
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Oct 22, 2015
Note: This is the second car that we have purchased from this dealer and we trust them with our business. That being said we had a rough go at first. We scheduled an appointment for the same day we were contacted but the person we spoke with had already left and no one had any of our information. We told them the car we were interested in and when we arrived it could not be found, not sure if it was CarGurus fault or the dealer. After speaking with several people Keffer found a similar car but in a different color and we ended up buying that one, Hard to overcome the disappointment of arriving prepared to buy one car and it being gone only 4 hours after we called. Somebody dropped the ball, both Car Gurus and the person who took our information and confirmed that the car was available and scheduled an appointment for us to meet with her.
3 of 3 people found this review helpful.
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Read 36 old reviews
Oct 11, 2015
Fair, friendly service! Super deal.
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Sep 15, 2015
Very nice sales representative and made it an easy experience to purchase this vehicle.
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Sep 7, 2015
Jsboater
Fairly responsive
1 of 1 people found this review helpful.
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Sep 4, 2015
Incredible experience. The dealer explained there online advertising and there sales staff was extremely friendly.
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Sep 4, 2015
Pegger2015
Originally gave me a different price than what was shown of CarGurus.com they did honor the Internet price.
3 of 3 people found this review helpful.
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Sep 2, 2015
Good
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Aug 29, 2015
Great overall
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Jul 9, 2015
They didnt respond after the first e- mail
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Jul 4, 2015
I received an auto response from them. I decided to just drive there since it wouldn't be more than an hour away and turns out they did not have that vehicle on their lot even though it was listed as just arrived.
1 of 1 people found this review helpful.
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Jul 3, 2015
Went to buy this car made a deal other the phone drove 7 hrs to get it. After taking off from work and using 3 tanks of gas, I get there they changed everything they said and basically called me a liar to my face.....
2 of 2 people found this review helpful.
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Apr 26, 2015
Was very satisfied with my experience and a special thanks to Heather & Matt
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Apr 24, 2015
Advertising with a stock picture of a car that you cannot even order at this point seems less than forthright, especially since I have pointed this out to them and they still have the picture on the internet. Reflects poorly on the management mindset. On the other hand, they were very friendly and knowledgeable about the product.
2 of 2 people found this review helpful.
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Feb 7, 2015
Five star
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Jan 27, 2015
Bad service - I sent an email no one responded. I called couple time to get details about a car. Every time I called I got a different information. They took my number and Never called back
1 of 1 people found this review helpful.
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Jan 18, 2015
Dealer said they would contact me after the car went through the shop then detailed, and they never did. The car was sold, and they contacted me after they had sold the car to notify me of it. Awful dealer, and you can find much better places to waste your time.
1 of 1 people found this review helpful.
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Jan 5, 2015
Just fine
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Nov 13, 2014
Kept calling me other people's names. Was not concentrated in selling me the car.
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Oct 25, 2014
Worst customer service I have EVER dealt with. I will not purchase or recommend anyone else to this place!!!!!
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Oct 25, 2014
Not willing to work with me on the price even though the car was in three accidents and was flipped in one.
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Oct 18, 2014
5
Dealer responded quickly; however, service when purchasing vehicle was greatly lacking. Would not utilize dealership again. .
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Sep 19, 2014
Made appointments with me that I never scheduled. It was odd!
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Sep 16, 2014
Bought this car, and this was good experience. Salesman was very nice, and worked with me to get what I needed.
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Sep 12, 2014
trackjunkie01
Sales person (Myles) had me drive 2 hours only to discover he gave me the wrong information on the Tundra. I asked specifically about the bed size before committing the drive. He assured me it was a 6.5' bed. Soon as I pulled into the lot I knew the truck was not as described and confirmed.
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Sep 10, 2014
This dealer had what I wanted . they had the best sales force and the best price . I didn't dress up and I was treated great and paid cash . I own my car and I love it .
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Aug 5, 2014
Emailed me a price $2k more than advertised online. When questioned said it was the price "after reconditioning"
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Aug 1, 2014
Nice sales lady and the manager was awesome!! I would send family there!!
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Aug 1, 2014
I bought my car from them.Great service and friendly staffs.Make sure ask for Erick.Thanks for Erick and Emad
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Jul 12, 2014
pushy if I could give 1/2 a star I would. Won't go back to Ind. Blvd. store - EVER.
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Jul 6, 2014
Great buying experience! Great car!
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Jun 26, 2014
My experience with this place when I came by was absolutely terrible! I'm a man of serious business, but this place doesn't seem to be that way at all! I'm from Northport, Alabama, and taking off of work and driving 7 hours and 30 minutes to Charlotte, North Carolina and back and wasting an entire day isn't something easy! I called the dealer and was talking with them for a few days before I decided to drive up there. I called, asking about the details of the car, and was given false information! I asked if the interior seats were beige or gray, and was told it was beige, the color I've been looking for. Turns out that when I came there to look at the car, it was a gray interior, which I was not interested in! And not only was I lied to, but was greeted by the most cold blooded salesmen I've ever encountered! If I was to recommend a place to anyone to buy a car, it certainly WOULD NOT be this one!
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Jun 17, 2014
Cutiger1996
Fantastic dealer...Xavier did a nice job of answering all my questions and was not too pushy. Didnt wast my time or try to upsell. Highly recommend.
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May 13, 2014
Great experience...especially Mark Dollard was really helpful
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May 11, 2014
Eric is the person to see at this dealership! He was awesome to deal with and he fought for the deal we wanted! I would buy over and over from him and highly recommend Eric at this dealership!
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Apr 19, 2014
Wonderful
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Mar 28, 2014
Brought the car from NC to tn.
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Sep 15, 2012
Very easy to work with. Would buy from them again.
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