Hanover Toyota

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Express Lube, New Owner Events, Rent A Car, Presidents Award, Parts
Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

1830 Carlisle Pike
Hanover, PA 17331

Sales: (717) 633-1818

Service: (888) 484-8465

Today 7:30am - 8:30pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 1, 2017
Responded quickly.
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Mar 24, 2017
Did not buy a car because it turned out they were too far away but very friendly and responsive
0 of 1 people found this review helpful.
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Feb 28, 2017
Salesman Jake returned my call everytime I called or texted him. He was very courteous, friendly and most important HONEST. You just don't find honesty usually in sales let alone in Used Car Sales. I Purchased a 1998 Toyota Runner, also I live in Maryland so Jake managed to get car inspected in Maryland and didn't pass 1st time, because Md. Inspections are way more strict. It needed some Brakes, shocks and struts and steering part and a new shining chrome bumper. Jake got it all done in timely fashion it passed Maryland State Inspection and im very happy. Go See Jake Baadte he is an HONEST, DEPENDABLE AND CARING SALESMAN.
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Feb 22, 2017
mnace22
They never offered to detail the inside or outside of truck or salesman never even went over the details of truck or any of the functions
0 of 1 people found this review helpful.
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Feb 16, 2017
very nice an helpful, but over 2 hours away and was hard to get there. salesman was even willing to bring vehicle to me!
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Dec 25, 2016
I traveled a long distance to purchase a 2014 Lexus GS350 from Hanover Toyota. The process from negotiations through final purchase took all day. They do not allow direct negotiations with management. They make you go through a sales rep where conversations get mixed up and confused making it a very difficult and long process. Every step of this negotiation was like pulling teeth. It did not go unnoticed that this is a deliberate tactic they use. Make it painful, and the customer will give in ("cave"). They use KBB to help in their sales effort. KBB gives very low trade-in prices and very high dealer purchase prices. It's a car dealers dream. Proof of this is they originally offered me $8000 for my trade-in and they listed it on their web site for $13,300. That is a huge profit margin. Bottom line I do not recommend buying a vehicle from Hanover!
5 of 6 people found this review helpful.
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Oct 28, 2016
Tanatek
Fast response
3 of 4 people found this review helpful.
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Oct 25, 2016
I was contacted relatively quickly, had some questions answered and made arrangements to see the vehicle in one week, if it was still on the lot. I received a call a week later and bought the vehicle that afternoon.
3 of 3 people found this review helpful.
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Oct 9, 2016
A salesperson from the dealership contacted me twice. After the second contact to which I responded, the dealership did not contact me again. So, no deal was struck. I responded to both dealer contacts, after my response to the dealership's second contact, communication from the dealership ceased.
4 of 4 people found this review helpful.
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Aug 4, 2016
I called to get information on a specific vehicle on their lot. The sales rep I spoke with told me he would call me back the same day. It's been a week and I never heard back. Though he was very pleasant over the phone, there was no follow through. They lost a very possible sale.
3 of 4 people found this review helpful.
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Aug 2, 2016
Quick response to questions
2 of 2 people found this review helpful.
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Jul 30, 2016
I received a timely response to my inquiry. I was very interested in the truck but sadly it sold within 24 hours of my first email. The salesman let me know within an hour of its sale that it had been sold.
3 of 3 people found this review helpful.
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Jun 16, 2016
We think they are terrific. They made the whole used car buying process smooth and easy, w/o high pressure sales tactics, very fast, and we got a pretty decent price for a 2013 Prius Five. I would give shout-outs for our salesman Shawn, Sales Manager Glenn and Finance Manager Mike.
2 of 3 people found this review helpful.
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Jun 13, 2016
Only sent an email and said to contact them if interested
2 of 2 people found this review helpful.
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Mar 12, 2016
Quick courteous response
1 of 1 people found this review helpful.
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Mar 11, 2016
Very quick to respond to the inquiry. Straight forward and easy to deal with.Good price. The car sold the day of my inquiry.
1 of 1 people found this review helpful.
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Jan 28, 2016
Fast response and very friendly
1 of 1 people found this review helpful.
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Nov 30, 2015
Great
1 of 1 people found this review helpful.
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Oct 18, 2015
The team at Hanover Toyota was great! they had the vehicle I wanted and got me into it with no hassel
1 of 1 people found this review helpful.
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Read 10 old reviews
Apr 10, 2015
Great communications. Prices could be better. :)
1 of 1 people found this review helpful.
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Dec 6, 2014
Great place to buy a vehicle. Friendly atmosphere, great service...
1 of 1 people found this review helpful.
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Oct 10, 2014
Good
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Aug 5, 2013
Very Responsive. Did buy car from them to expensive
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Jul 30, 2013
good follow up just found car closer
1 of 1 people found this review helpful.
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Feb 19, 2013
Went to the dealer got an offer but not as good as Dulles Auto. They were fair but got a year newer for less money.
1 of 1 people found this review helpful.
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Nov 28, 2012
The dealer was faithful to everything they said about the car. They took the car to Honda to have warranty service done. Everything was fixed and ready prior to delivery. A great deal.
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Aug 13, 2012
rgjacobs
I called b/4 they responded; I waited too long and vehicle was sold b/4 we had a chance to look at it.
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Jun 7, 2012
The write up did not match the SSR.
1 of 1 people found this review helpful.
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Nov 23, 2011
Never contacted me back to answer my questions.
1 of 1 people found this review helpful.
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