Haldeman Lexus of Princeton

2630 Brunswick Pike, 1
Lawrence Township, NJ 08648
Map & Directions

Sales: (609) 910-5827 Service: (609) 454-2375

Today 8:30 AM - 5:00 PM (Closed Now)
Show business hours

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Dealer Details

Haldeman Lexus of Princeton

28 reviews
Today 8:30 AM - 5:00 PM (Closed Now)
2630 Brunswick Pike, 1
Lawrence Township, NJ 08648

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 2, 2019
Customer service was on top friendly staff respectful staff would recommend everyone to go there. Thanks guys.
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Oct 29, 2019
Ali and the Haldeman dealership took my car buying experience to a new level with their excellence and professionalism. I plan to be a recurring customer with my family members.
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Aug 20, 2019
Maria the salesperson was very attentive and not pushy as I experienced with others. Was happy with the whole experience.
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Aug 3, 2019
Clean and friendly staff
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Jun 20, 2019
The sales rep was very tentative when I sent emails, but upon making an offer on the vehicle I was enquiring about they were def not flexible in pricing. I would not deal with the dealership to buy a vehicle. To me it seems like they don’t like to talk about price what so ever. I’d email the sales rep he’d email me back saying the price I wanted was unattainable. I thought the buyer is always the most important person in making a purchase apparently I wasn’t important enough with this dealership. My experience overall was not a good one. Buyers beware !!!
2 of 2 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Nick,  Thanks for the review.  I appreciate you taking the time to visit CarGurus and shop our inventory.  I'm sorry we could not meet your expectations on price for the vehicle you inquired about.  We spend a lot of time and effort to ensure our vehicles are priced right all the time.  We constantly shop the competition to make sure we are not only offering great cars, but they are at the right price.  In fact, one of the reasons we choose to use the CARGURUS platform is because of the transparency they provide.  When you are providing great cars at great prices, you have nothing to hide so t
 More ...
May 31, 2019
Excellent! The lot had plenty of nice used car in addition to the new cars. My salesmen Ali was great professional and honest . I’m very pleased with my purchase and experience.
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Jeffery,
Thanks for the review, and I know Ali appreciates the shout out.  Please visit us for any service you may need in the future.

Thanks again,

David J Dougherty
General Manager
May 27, 2019
Joseph Laurito is courteous and knowledgeable on the products.
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Iwan,

Thanks for the 5 Star Review.  Joseph Laurito is "Mr. Lexus" and works diligently to ensure all his guest have a terrific experience.  Thank you for choosing Haldeman Lexus.

Sincerely,

David J Dougherty
General Manager

May 3, 2019
Mr Daniel Moyer is very professional and very helpful gentleman.
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Wieslaw,

Thanks for making the long trip to Haldeman Lexus for our vehicle.  You had a lot of choices and I'm happy you chose our dealership.  Dan Moyer is an asset to the organization!

Thanks again,

David J Dougherty
General Manager
Apr 15, 2019
I was not pressed at all, i was very comfortable during my in house visit. Customer servive was very professional and i would recommed a friend
1 of 1 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Diane,

Thanks for the review!  When you offer great cars at great prices, there is no need for any high pressure tactics.  We've fully embraced the internet age and are selling more cars than ever.  

Thanks again,

David J Dougherty
General Manager
Feb 26, 2019
Pleasant experience no pressure , very honest about existing unseen issues with car
1 of 2 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Guru,

Thanks for the review.  We aim to be transparent in our process from start to finish!  We appreciate your purchase.

Sincerely,

David J Dougherty
General Manager
Dec 28, 2018
Haldeman Not forthright at all. If you do business with Haldeman- expect a well polished used car salesman who will promise the world but deliver nothing. Purchased a used Lexus from this Lexus dealer. During pre sale inspection discovered few problems. Francis and Sales Mgr promised to repair as contingent to sale. Returned to dealership 3 time for same issues. Finally took car to different dealer and discovered none of the repairs Haldenman promised were ever done. Cost to me 4k . Liars
17 of 17 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Pa,  I'm sorry we did not live up to your expectations, please contact me directly if I can be of assistance.

Sincerely,

David J Dougherty
General Manager
Dec 27, 2018
Highly responsive.
0 of 1 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Guru,

Thanks for the review.  We aim to please!

Thanks,

David J Dougherty
General Manager
Oct 28, 2018
They contacted me right away, that was a week ago, the car is not available and going through a service check. Haven't heard anything back since then.
1 of 1 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Richard,

I apologize for not getting back to you regarding the vehicle.  If there is anything I can do to assist, please reach out directly at DDougherty@HaldemanLexus.com or 609-375-1000.

Sincerely,

David J Dougherty
General Manager
Oct 11, 2018
Very prompt
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Mike,

Thanks for the review.  In today's fast paced world, if you wait 30 minutes to reach out to someone, that's like 30 hours just a couple years ago.  Our goal is to turn inventory quickly by offering great cars at fair pricing with a very transparent and enjoyable sales experience.

Sincerely,

David J Dougherty
General Manager
Oct 10, 2018
Very helpful throughout process.
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Todd,

Thanks for the review.  Our associates know your time is valuable, so we aim to make it as enjoyable experience as possible.

Sincerely,

David J Dougherty
General Manager
Oct 7, 2018
Awesome buying experience. The car was as advertise and very clean. Will definitely buy my next car from them.
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Jun 21, 2019
Response from current dealership:
Mark,  Thanks for the review.  We appreciate you choosing Haldeman Lexus for your purchase and will always strive to meet/exceed your expectations in the future.

Sincerely,

David J Dougherty
General Manager
Sep 16, 2018
The sales agent was helpful, knowledgeable and informative.
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Sep 9, 2018
do not buy from these people. I made a point of calling while on my way to verify the car was still available, which I was told yes. To my surprise I found out it had been sold the night before, after a 75 minute drive. Since no consideration was given to me, I will not spend my hard earned money at that dealership. All it would have taken was the courtesy of a call or to be truthful when I called to see if the car was available. Trying the "well look around and see if there is anything else you might be interested in" when I'm standing at the dealership didn't fly. I can't imagine how they are treated after purchasing a vehicle there and you have their money.
8 of 8 people found this review helpful.
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Aug 15, 2018
It was very nice experience with them, we went there to buy a used GX460 but ended up buying a new one, they are very professional and very easy to deal with.
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Jul 2, 2018
This dealership was great communicating via email before we came in, had the vehicle waiting for us when we got there and were quick and easy to deal with. Scott was a great salesmen, personable and nice. The finance department was quick and we were in, purchased and drove away within just a couple hours. I definitely recommend this dealership.
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Jun 21, 2018
Great dealership and very accommodating, made my purchase very smoothly
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Jun 20, 2018
Good people, good attitude, good manner and helpful. Only thing was incomplete that is the KEY. Rest of them were great.
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Jun 12, 2018
Initial contact was aggressive - too many emails. Sales manager was helpful.
1 of 1 people found this review helpful.
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Jun 1, 2018
Very nice dealership. Unfortunately, this car was sold but I did purchase another one from Jonathan Sanchez. He did the footwork needed to help me find a similar car.
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Apr 4, 2018
A wonderful experience. The car we test drove was very clean even before detailing but afterwards was showroom quality. Several small cosmetic issues were addressed very well. A technician spent time helping us program the electronic options. Overall satisfaction is 5 star.
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Mar 21, 2018
Dealer called me but I never provided phone number. I wanted to do initial legwork via email. Dealer didn't think that privacy was a big matter but blamed it on the dealership management...that is just the way things have to get done. For me, it was an immediate deal breaker...what else do they do with our trivial personal information? More attempts were made to get me in but finally had to tell them to stop harassing me. BTW, the dealership had no information or even service records for the 2014 Lexus and that also was trivialized.
4 of 4 people found this review helpful.
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Feb 20, 2018
The salesman was okay got things I needed for the car with a little push. Over all my needs were met for the completion of sale. The salesman even help me afterwards with more products for my vehicle. The financial mgt stole the show, and made the experience solid.
1 of 1 people found this review helpful.
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Feb 13, 2018
Unprofessional experience: I called to see the car, because I live 50 miles away. They returned my call, and made an appointment the next day. However, the car was sold that night, and no one contacted me - and I drove there the next afternoon to find neither the salesperson nor the car were there! Wasted my time and gas...No excuse for such atrocious customer service. Take heed!
8 of 8 people found this review helpful.
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Jan 17, 2018
This dealer was prompt in response. We purchased our car from here.
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Nov 12, 2017
I could barely get a smiling face from the customers associate at my welcome, with strong personality, the manager is a great guy, he worked with me and after sealing the deal we finally get the associate to smile. Great experience!
2 of 2 people found this review helpful.
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Sep 12, 2017
Provided useful information.
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Sep 4, 2017
Very short, not willing to work on the price, and just kept repeating "are you putting down a deposit"!?
10 of 10 people found this review helpful.
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Jun 14, 2017
Very quick response.
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Apr 13, 2017
Excellent
0 of 5 people found this review helpful.
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Apr 6, 2017
Fantastic Dealership. Marshal has been great.
0 of 4 people found this review helpful.
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Mar 3, 2017
Great experience very friendly staff and everything went smooth as silk
1 of 4 people found this review helpful.
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Feb 6, 2017
Haldeman Lexus contacted us immediately to schedule an appointment. The sales associate Jonathan Sanchez was courteous and professional. The Finance dept. was easy to work with and met our needs. We purchased a preowned 2012 Honda CRV. Outstanding service and highly recommend this dealership.
1 of 3 people found this review helpful.
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Jan 25, 2017
great prices
1 of 3 people found this review helpful.
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Jan 2, 2017
They worked to make the deal work
2 of 3 people found this review helpful.
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Dec 23, 2016
Sent my the information that I needed.
2 of 4 people found this review helpful.
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Dec 2, 2016
Car buying made very easy
2 of 4 people found this review helpful.
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Nov 27, 2016
Great service and fast transaction!!
0 of 2 people found this review helpful.
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Oct 20, 2016
Keep me up to date on car. Great salemen.
0 of 2 people found this review helpful.
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Oct 18, 2016
Quick to respond and follow up, still in contact with this dealership
0 of 1 people found this review helpful.
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Sep 13, 2016
Dealer called back and set a couple of appointment dates; test drove the car, we have not agreed on final price.
0 of 3 people found this review helpful.
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Sep 5, 2016
never got to go to see van, when I call about it they had it sold
1 of 3 people found this review helpful.
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Jul 12, 2016
It was a great experience to have a deal with Haldeman Lexus even though the car I bought is not Lexus but Volvo. At first, I was doubting about the deal because the offering price was a bit lower in consideration of model, T5 premier AWD, year, and pictures of the car. But I gave it a shot to make a long trip down to Princeton, believing in Kevin, a salesperson in the dealer shop. Finally, my bet turned to be a satisfactory deal. He is responsible and make things very simple and quick. If you see the salesperson of the year trophies for last 7 consecutive years in his room, you could not help but finding yourself depending on his recommendation.
0 of 1 people found this review helpful.
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Jun 21, 2019
Response from current dealership:
Kunwoo,  Thanks for the review, we appreciate you choosing Haldeman Lexus.  We do our best to ensure all of are cars are in great shape and priced right for a quick and enjoyable transaction.

Sincerely,

David J Dougherty
General Manager
Jun 27, 2016
The service is not well coordinated and subject to internal misscommunication. Response was fast but when I had to look for a different option the support was not as good. When I found by myself a good alternative I called to know if the car was still available and if I could have test drive. The answer was yes and I had to provide my cellphone #. When I arrived there, I leave 50 mi away, they didn't know I came for a trial. Once I had explained my call and the car I specifically came to test, they told me there was a deposit on it. They showed me other car but which high prices and I was never offered a better deal even though one of this car had a price reduction 3 days later.
3 of 4 people found this review helpful.
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Jun 20, 2016
Kevin Dunn and others were very helpful and informative. Process of buying my Lexus went very smoothly! Thank you so much!!!
0 of 1 people found this review helpful.
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Jun 11, 2016
Dealer was very responsive. Received several responses from initial query (Sales GM, Internet Lead Mgr). Facilities were very clean, and sales people were curious and upfront. Sadly the vehicle did not have the features I wanted as I would have loved to buy a car from them.
0 of 1 people found this review helpful.
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Jun 3, 2016
Very good response to everything that I wanted to know shot the car & price . Seems like he really wants to help me make a deal
0 of 1 people found this review helpful.
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May 30, 2016
Sales rep was ready with car at the time of appt. Very courteous and prof'l. Car was as advertised. Rep did not know all pertinent details about the car. Would have otherwise been five stars. Understandable since dealer was a Lexus franchise, and car I was looking at was a Porsche.
0 of 1 people found this review helpful.
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May 29, 2016
Excellent dealership. Great Customer Servive. Pleasant Experience. Bought Lexus 350.
1 of 2 people found this review helpful.
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Apr 16, 2016
Got back to me very quickly
0 of 1 people found this review helpful.
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Apr 12, 2016
Yes, the overall experiences was excellent. Our sales representative John could not have been more helpful. Realizing the car was a "internet" special pricing situation there was no room for negotiating the price, as the price was very good for a 2009 Avalon with 116K in mileage. The test drive all the way through the document prep and signing was professional and pleasant. Would highly recommend this dealer.
0 of 1 people found this review helpful.
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Mar 25, 2016
Clean truck deal went fast no movement on price but payed for the cleanliness payed too much but was what I wanted
0 of 1 people found this review helpful.
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Mar 23, 2016
5 stars all the way.
0 of 1 people found this review helpful.
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Dec 8, 2015
Excellent
0 of 1 people found this review helpful.
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Oct 27, 2015
pushy sales associate, be prepared.
1 of 3 people found this review helpful.
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Oct 27, 2015
Fast and easy
0 of 1 people found this review helpful.
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Aug 27, 2015
Sales executive Scott was great, he helped us a lot and we now have a great car. Highly recommend ! :)
1 of 1 people found this review helpful.
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Aug 6, 2015
Great--Dan was the best!!
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Jul 8, 2015
Good, professional sales team.
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Jun 5, 2015
Outstanding service and buying experience
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Apr 6, 2015
one of best dealers in nj
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Apr 1, 2015
Good purchase experience
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Feb 21, 2015
very responsible and understandable for customer
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Jan 17, 2015
Rude and unprofessional sales person. One mistake after another a complete waste of time.
1 of 1 people found this review helpful.
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Dec 24, 2014
They initially responded quickly but while I was communicating with them, they increased their price by $1460 and stopped responding to my questions. They don't seem to be sincere.
0 of 1 people found this review helpful.
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Nov 2, 2014
its good they contect right awy and give my all question answer
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Aug 2, 2014
Excellent service
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Jul 27, 2014
Salesman very pushy. Didnt want to schedule a time to come see the car but to purchase it.
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May 6, 2014
They followed up promptly.
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Apr 4, 2014
Excellent car buying experience. Gretzsky is very professional. Would reccomend dealership.
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Mar 9, 2014
Awesome
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Mar 6, 2014
First class all the way. Joseph laurito was my salesman and he did a masterful job. I will never go to another dealership again. Kelly in finance was awesome. Great dealership.
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Jan 31, 2014
My overall experience was good. the sales associate was knowledge and informative.
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Sep 25, 2013
Best Treatment I got from any car dealer. would love to go purchase another from them.
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Jun 13, 2013
I Bought used 2010 ford edge.
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Apr 22, 2013
Bought the car from Lawrence Lexus at the price I wanted.
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Mar 27, 2013
Good
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Jan 4, 2013
Dealer responded quickly. Mr. David Dougherty was very helpful and pleasant to work with. Did not buy this car but wish to have a chance to do a business with this dealer in the near future.
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5
Oct 13, 2012
This is my favorite dealership for repairs, but their prices are too aggressive so I cannot buy a car from them - only allow them to make the repairs on my vehicle.
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Oct 11, 2012
Sales Associate was able to fit me into the right car very quickly. Process was painless and affordable. Customer service has been excellent!
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Sep 6, 2012
good cars
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Jun 27, 2012
very courteous and helpful dealership.
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Jun 21, 2019
Response from current dealership:
John,  Thanks for the review.   Please visit Haldeman Lexus for all your future needs, we will try to live up to y our expectations every time.

Sincerely,

David J Dougherty
General Manager