Diamond Jim's

5265 S 27th St
Milwaukee, WI 53221

Sales: (414) 436-2410

Today 9:00am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 16, 2017
The car was not as described. It was listed as an automatic and it was a stick shift and there was little to no apology for it
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2017
The dealer offered me a car that had a 120k more miles than the one being advertised. Shortly after I questioned the disparity, the ad for which I had inquired was stealthily changed to reflect the higher mileage without any explanation from the dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2017
pleasant salesman . good service
Is this review helpful? Yes | No
Sep 18, 2017
It was strictly professional.
Is this review helpful? Yes | No
Jul 24, 2017
DouglasJR
Great place they responded on time and wanted me to test drive but it's not what I'm looking for right now
Is this review helpful? Yes | No
Jun 15, 2017
elf46
Very good customer service! Tim Martin and Rick Diamond did a great job at working a deal that was best for me in purchasing this vehicle.
Is this review helpful? Yes | No
Jun 8, 2017
Guru8SS5
Richard was very accommodating, not a typical pushy salesperson at all.... they showed they will go above and beyond to make the customer happy. I did not end up purchasing yet, but will soon,
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2017
I reached out about this vehicle and the response back was very quick. I was emailing with a Andrew and as soon I mentioned that I would take the car off of their hands, with cash, for a lower cost (nothing obscene) I was emailed back and asked if there was a specific reason and told they don't budge on prices usually. There was and I explained the reason. I never received another email from them. I was pretty disappointed in the lack of service. Lost a sale but that's okay. It was pretty odd how all communication just stopped.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 22, 2017
Very quick to respond and answer my questions.
Is this review helpful? Yes | No
Feb 16, 2017
It was good
Is this review helpful? Yes | No
Dec 27, 2016
Very informative and responsive dealer.
2 of 2 people found this review helpful.
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Nov 29, 2016
zaber88
Didn't work out but the salesman was honest about the problems with the vehicle.
4 of 4 people found this review helpful.
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Nov 14, 2016
oots75nick
Richard was quick to get back to me and responded quickly with other vehicles when we changed our mind!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2016
Very good. One of the best experience I ever had. No pressure . I would have bought the Jeep if it was 2014.
1 of 1 people found this review helpful.
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Jul 13, 2016
Dealer responded. We bought a different car.
1 of 3 people found this review helpful.
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Jun 17, 2016
5
Dealer respond quickly.we never do business done because was my fault, my work schedule is too tie and after I requested information about this car my personal schedule was changed truly sorry Thank you Lizzy Vasquez you are great
1 of 2 people found this review helpful.
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Apr 25, 2016
Lizzy did a great job, very professional experience. I decided to buy the black yukon.
1 of 2 people found this review helpful.
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Mar 7, 2016
Good
1 of 2 people found this review helpful.
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Jan 14, 2016
there a good car dealership there fast to respond to your emails if you questions for them
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Diamond Jim's:

Thanks for the kind words! We are glad you had a pleasant experience!
Dec 22, 2015
Great Experience good to work with!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Diamond Jim's:

Thank you for the kind words. It was a pleasure working with you and we look forward to serving you in the future!
Read 7 old reviews
Mar 5, 2015
great guy
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Diamond Jim's:

Thanks Dave! It was a pleasure working with you!
Feb 5, 2015
Contact person seemed to be very self involved and disinterested in listening.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Diamond Jim's:

We are sorry you felt that way. I can reassure you that we take customer service seriously and strive to assure our customers are 100% satisfied. I urge you to contact us so we can get a better understanding of your experience.
Jan 6, 2015
Pushy!
Is this review helpful? Yes | No
Jan 1, 2015
I will never consider buying a car from Diamond Jim again!! They should not even call themselves car dealers- They are very unprofessional and act as if selling you a car is doing you a favor- I had cash in hand and they would not let me test drive the car because of the weather!! unbelievable!! Then acted as if they were not interested in saleing the car and started bragging about their inventory - It then became apparent that they were more into holding on to their stock rather than selling it - I doubt The owner knows his sales manager is costing him money and losing him customers but he will when they put him out of business!! I ended up buying a my Corvette Convertible from the Chevorlet dealer - I drove it on their lot to show them the cash they missed out on and it felt great as I pulled off with them looking at my new toy. Maybe they learned from that maybe not but I feel its my duty to warn YOU to not step foot on that lot. You have been warned!!!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 12, 2014
Professional and Knowledgeable, Seems honest enough.
Is this review helpful? Yes | No

Response from Diamond Jim's:

Thanks Art!
May 12, 2012
zinalew
They have cars forever but not very helpful. Are they in the business of saleing cars or keeping them on the lot. No one is going to pay those outrageous prices.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 30, 2011
They don't deserve a rating ..wanted to buy toyota cj in cash..had 3 sales men all say they were the owneror manager and never could get a real price on the car untill 1week latter and bye chance got the real owner and he wouldn't hold the car for me to drive from indianapolis,IN to wisconsine area to get car,and was as big of an ass as his sales team.. so i baught a new Nissan juke sl awd in cash .. and 3,000.00 in add on's to trick it out...
Is this review helpful? Yes | No

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