Desert Sun Alamagordo

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2600 N White Sands Blvd, Alamogordo, NM 88310 - Map & Directions

Sales: (575) 439-2394

Service: (505) 437-7530

Jul 27, 2016
Was great with follow up and was very courteous
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Jun 12, 2016
Very attractive and helpful they were in contact with me to inform me of my financing situation
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Mar 27, 2016
Dealer responded immediately. Disappointed that they do not remove the vehicles sold. I spend time surfing there web and upon two selections, he announce they were sold but have not been removed, disappointing.
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Jan 26, 2016
eduran57
Responded extremely fast. Very nice salesmen. Unfortunately, the car in question was sold while we texting.
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Jan 6, 2016
Unpleasant series of events with sales reps Fred, Bill and Stan. I traveled from out of town to see a line up of several cars I had selected of choice. Had daily communication with reps mentioned above to set up a date and time for my arrival to purchase the vehicle and up the last minute heads up was given on my end before I headed out to the dealership(3 hrs. in advance). I was very unpleased right at the moment I showed up, sales rep (Luis) who received me was very apologetic on his partners behalf for them not being there. This was just the beginning... when I asked about the vehicles, none of them were in the lot and apparently were out being test driven(which was alright but did surprise me that all 3 vehicles were being test driven at the same time) nonetheless... Luis made several calls to his partners but none showed up. After another 45 minutes 1 of the vehicles became available... we ended up test driving the vehicle and immediately noticing that the mileage was 2k miles over what was posted online... when I mentioned this to the sales mgr. his response was, it was probably "a typo"(really... all last 3 digit numbers were way off... Long story(believe me it gets longer) short... Luis the 4th sales repo which tried making up so bad for his partners was very attentive and apologetic throughout the deal and I did mentioned to him that I recognized his effort in trying to make things up and therefore I would cut the deal with him... we did and drove off that same night with the vehicle. Oh... remember the "the typo" quote from the sales mgr. Well the OnStar Tech programmer called me several days later to follow up on the OnStar program install... well I questioned him why vehicle only had 66% oil life left when I felt vehicle should have been serviced before rendering it to customer. Well, that's something else... getting back to "the typo" comment from the sales rep... when I asked the OnStar programmer about the oil, his statement was... well Sir, what happened here is that we have a program with the local college where teacher are allowed to use the vehicles for under 2k miles for school related functions and well your vehicle was used by one of the teachers right before you arrived... wow!!! So his way of trying to ease things was... Sir remember that you do have free oil services and you are welcomed to come back and get it done at anytime you like... tada!!! Only giving this dealer a 2 star due to Mr. Luis trying his all to make things right... AC
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Feb 5, 2015
Excellent follow up and experience. Picking up car at the end of the week. Stan Winn was my salesman and did a great job with getting me the information that I needed to be able to make a decision. Will definitely recommend
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Response from Desert Sun Alamagordo:

Thank you Perry for the comments.  We appreciate the business and look forward to the long relationship with you and your vehicle.
Dec 8, 2014
Good people honest
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Old Dealer Reviews

Mar 20, 2014
Listed the car, then told me it needed work and they would not be able to sell me the car after it had already been posted for sale. Poor salesmanship.
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Mar 10, 2014
Perfect service, perfect condition vehicle
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Jun 3, 2013
Outstanding
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Aug 20, 2012
Desert Sun treated excellent
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