Dallas Truck World- Mesquite

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1919 Oates Dr
Mesquite, TX 75150

Sales: (888) 226-0114

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 25, 2017
Jmarshall360
Excellent
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Jun 13, 2017
Helpful, courteous, was not "pushy" and listened to what my concerns were.
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Response from current dealership owner:
Thank you for your review! All of our sales staff is non-commissioned, and are always keeping your concerns in mind.
May 14, 2017
Lawrence Aleman
Really poor experience. I was contacted right away, but rhen passed over to someone else when I got there. Normal dealer "show" when I got there. The price on CarGurus was "fair" to start, the price on the truck $6k higher when we arrived. After talking to the "manager", he came back with the "lowest" he could go...the advertised price on CarGurus. I left right after we had to habe a seat to get more info. Stay away!
Is this review helpful? Yes | No
Response from current dealership owner:
So sorry for your negative experience... we generally advertise our lowest prices online.
May 12, 2017
They answered my questions and I decided to pass up this truck.
0 of 1 people found this review helpful.
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Apr 8, 2017
dante7723
Everyone was great. They delivered on their promises and there was nothing hidden or charged that I didn't want. They delivered my vehicle to me and it was shining. Great experience. Great staff.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for your review! Glad we were able to get you into one of our premium pre-owned vehicles.
Aug 26, 2016
Supertahoes
They were great and very helpful
1 of 1 people found this review helpful.
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Aug 10, 2016
Helpful and friendly salesman (LJ). Truck was as advertised. I just decided to wait a bit longer to purchase.
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Apr 28, 2016
Amazing thank you Brenda
1 of 1 people found this review helpful.
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Mar 6, 2016
rustygage
Quick, responsive, professional.
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Read 9 old reviews
Jan 29, 2016
Great communication.
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Jan 18, 2016
Dealer responded right away. Very friendly and helpful.
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Jan 12, 2016
Let me read how they respond to you when they don't get what they want. Pathetic..... Once again thank you for opening my email. Since you are taking the time to read it please take the time to respond. If you are interested just let me know. If you are not please do the same. There is no reason in waiting each others time. I have other clients that actually need our service and I can spend my time with them. Lets have a little respect for each other. Let me know what your plans are. Thank you for understanding That is no way to reach out to a prospective client..... Shop elsewhere
0 of 3 people found this review helpful.
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Jan 6, 2016
Great customer service, very responsive to inquiry and kept in touch.
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Jul 2, 2015
Truck wasn't even there when I set up an appointment to go look at it. Some of the sales guys don't know anything about trucks/cars.
1 of 1 people found this review helpful.
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May 1, 2015
Great truck, easy process, will buy my next truck there
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Apr 30, 2015
Salesman never got back to me with pictures and other info. Manager was the only one who e-mailed
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Response from current dealership owner:
Tom is correct, our salesperson dropped the ball.  We have taken steps that should prevent this issue in the future.  Tom, please accept our sincere apologies and Thank You for the feedback and the opportunity to get better.
Mar 1, 2015
Excellent customer service!
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Feb 27, 2015
Ivan & Clint did an excellent job of providing me with the info that I wanted, and closed the deal quickly.
Is this review helpful? Yes | No

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