Coulter Nissan

13301 N Auto Show Ave
Surprise, AZ 85388

Sales: (602) 459-9596

Service: (855) 346-0845

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 17, 2018
They seem to be friendly and not pushy
Is this review helpful? Yes | No
Dec 24, 2017
Stephen Smith
Nice rep, decent truck. They wouldn't negotiate the price of the vehicle by more than a few hundred dollars so I bought a vehicle at another dealership
Is this review helpful? Yes | No
Oct 13, 2017
I did make a deal for this vehicle. Overall was pleased with my experience with Coulter Nissan.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2017
Everyone was courteous. I didn't buy a car however, so a five star would be misleading.
Is this review helpful? Yes | No
Jul 5, 2017
Devin was very helpful when I went in to test drive. Brooke returned my calls
Is this review helpful? Yes | No
Aug 10, 2016
Cheyenne @ Coulter is very honest and easy to deal with - we have a good feel about this family-owned business! Although we haven't purchased a car from Coulter yet, she knows what we're looking for and the budget we have and she's very professional about contacting us with information in which we may be interested.
Is this review helpful? Yes | No
Jul 6, 2016
Great experience. They were friendly, straight forward, and worked with me on what I needed to have in a vehicle. They also followed up after I bought the vehicle to ensure that I was happy.
Is this review helpful? Yes | No

Response from Coulter Nissan:

Hi Larry,
Thank you for your very nice review, and thank you for giving Coulter Nissan the opportunity to earn your business.  If there is anything we can do for you moving forward, please contact us at any time. Thank you again, and we hope you are enjoying your new vehicle.
Mollie Arnold
Internet Sales Director
Coulter Nissan
(623)915-6142
Apr 22, 2016
They kept calling me to get me to the dealership which is in the other side of Metropolitan Phoenix. I was looking for a specific vehicle and they said they had it. I told them the kind of deal I wanted to make, and they said they knew they could give me that deal. They got my hopes up, but I was cautious. After many days of receiving constant calls from Cheyenne, I decided to go over. I spoke to her just an hour before I got there and everything seemed so nice. But when I get there (after waiting a long time for someone to help) first thing the sales person said is that the car I was looking for "just got sold." Clearly that was a bait car. The deal was too good online, but I trusted because of the assurance that Cheyenne gave me. Don't believe them, though. They will try to sell you something you were not even in the market for. Simply tell Coulter, NO!
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Coulter Nissan:

Hi Moises, my name is Mollie Arnold and I am the Internet Sales Director here at Coulter Nissan. I first want to apologize on behalf of Coulter Nissan on your recent visit here with us. If you could please call me directly at (623)915-6142. Thank you for your time and I hope you have a great day!
Apr 12, 2016
Awful. After calling twice to tell them I was coming to see a specific vehicle, they did not even know where it was on the lot. Then I drove it and wanted to buy it only to be told they could not sell it to me yet, because the person who traded it in has not finalized their deal yet. Also it hadnt neen inspected or cleaned yet. Not to mention they wanted to give me half of what everyone else offered on my trade in.
8 of 8 people found this review helpful.
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Apr 10, 2016
Stayed in touch....
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Feb 19, 2016
It was good...answered all my questions
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Jan 31, 2016
I purchased this car from Coulter Nissan everything went smooth and staff was very friendly
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Read 20 old reviews
Jan 5, 2016
Response Was great they warned me when the car was going to sell:
Is this review helpful? Yes | No
Nov 22, 2015
Terrible pressure, terrible operations, every car has a hidden $1900 charge for maintenance that is required on all vehicles! Went to this dealership twice with same horrible experience. Will never go back.
5 of 5 people found this review helpful.
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Oct 22, 2015
I found a car through my own contacts but they were pleasant.
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Oct 8, 2015
they did respond. I changed my mind
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Sep 22, 2015
Great dealership! No Pressure! Love our car!
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Mar 31, 2015
Coulter Nissan responded within 24hrs of my inquiry..
Is this review helpful? Yes | No
Jan 1, 2015
Credible dealer with honest people you can rely on, and that is big to me! Would not hesitate to work with them again
Is this review helpful? Yes | No
Sep 14, 2014
Fantastic from beginning to end. Found the car, called and emailed and had great response. Bought it the next day. The sale was smooth and very black and white, no haggling, no ganging up on customer with a bunch of sales people. It's a classy place with free coffee and treats and a room for children to play.
Is this review helpful? Yes | No
Jul 29, 2014
Good
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May 23, 2014
All the staff was Great. Drove off with my car...Happy Customer :D
Is this review helpful? Yes | No
Feb 28, 2014
Don't waste your time here. I called 3 times to confirm whether the truck I wanted was still on the lot. I told the internet sales rep I would be there in an hour. I drove one hour to get there, when I arrived, the actual salesman said the truck was sold earlier that day. Then to top it off he didn't even offer to show me another vehicle or have me test drive another Titan. It was a terrible experience.
2 of 2 people found this review helpful.
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Feb 4, 2014
Bought a car
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Dec 16, 2013
a pain after we talked about this VIC
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Nov 20, 2013
quick to respond, but didn't have the deal we needed.
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Oct 14, 2013
didn't get the impression that they really wanted to sell a car, which is weird, given how far out of the way they..the very next day I bought a car at Auto Nation...who were great by the way
1 of 1 people found this review helpful.
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Jul 29, 2013
I bought my car here. They took good care of me. I will be dealing with them in the future.
Is this review helpful? Yes | No
Jun 6, 2013
The sales team was great, they went out of there way to get the jepp that I wanted back from auction. I got a great deal on my weekend jeep wrangler. I would recomened them to any one.
Is this review helpful? Yes | No
Nov 28, 2012
Got in contact with me very quick answered my questions
Is this review helpful? Yes | No
Oct 24, 2012
Amazing staff, we had an experience like never before. Our sales people, Len and Cheyenne we friendly and treated us like family not a number. The finance gal Ren'e was super sweet. We left with a warm feeling. I would recommend everyone go to this dealership. Very impressive!!!!
Is this review helpful? Yes | No
May 31, 2012
They were nice enough to work with, but just didn't work hard enough to get us into the vehicle.
Is this review helpful? Yes | No

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