Coulter Nissan

13301 N Auto Show Ave
Surprise, AZ 85388

http://www.coulternissan.com

Sales: (602) 459-9596

Service: (855) 346-0845

Today 8:00 AM - 9:00 PM

(Open Now)

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Sales Reviews (9)

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May 16, 2018

Tom

The Coulter Sales staff is low pressure and places customer satisfaction as a top priority. However, they did not include the dealer applied options in the price advertised on CarGurus. Since this increases the actual asking price by approximately $2,000 it should be included in the advertised price since it adds to the final price to be paid by the customer. That being said I would still recommend this dealership to a friend based on my recent buying experience.

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Jan 30, 2018

jbpalmer

Unfortunately, they didn't contact me for 2 days and when they did they said the truck had sold the day before. Had they contacted me when your website said they would (shortly) I would have probably purchased the truck. Will be sticking to the east side from now on. Thx

2 of 2 people found this review helpful.

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Jan 17, 2018

Bill

They seem to be friendly and not pushy

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Dec 24, 2017

Stephen

Nice rep, decent truck. They wouldn't negotiate the price of the vehicle by more than a few hundred dollars so I bought a vehicle at another dealership

1 of 1 people found this review helpful.

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Oct 13, 2017

Juan

I did make a deal for this vehicle. Overall was pleased with my experience with Coulter Nissan.

0 of 1 people found this review helpful.

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Aug 8, 2017

Gayle

Everyone was courteous. I didn't buy a car however, so a five star would be misleading.

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Jul 5, 2017

mimi

Devin was very helpful when I went in to test drive. Brooke returned my calls

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Aug 10, 2016

Margy

Cheyenne @ Coulter is very honest and easy to deal with - we have a good feel about this family-owned business! Although we haven't purchased a car from Coulter yet, she knows what we're looking for and the budget we have and she's very professional about contacting us with information in which we may be interested.

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Jul 6, 2016

Larry

Great experience. They were friendly, straight forward, and worked with me on what I needed to have in a vehicle. They also followed up after I bought the vehicle to ensure that I was happy.

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Response from current dealership owner:

Hi Larry,
Thank you for your very nice review, and thank you for giving Coulter Nissan the opportunity to earn your business. If there is anything we can do for you moving forward, please contact us at any time. Thank you again, and we hope you are enjoying your new vehicle.
Mollie Arnold
Internet Sales Director
Coulter Nissan
(623)915-6142

Read 25 old reviews

Apr 22, 2016

Moises

They kept calling me to get me to the dealership which is in the other side of Metropolitan Phoenix. I was looking for a specific vehicle and they said they had it. I told them the kind of deal I wanted to make, and they said they knew they could give me that deal. They got my hopes up, but I was cautious. After many days of receiving constant calls from Cheyenne, I decided to go over. I spoke to her just an hour before I got there and everything seemed so nice. But when I get there (after waiting a long time for someone to help) first thing the sales person said is that the car I was looking for "just got sold." Clearly that was a bait car. The deal was too good online, but I trusted because of the assurance that Cheyenne gave me. Don't believe them, though. They will try to sell you something you were not even in the market for. Simply tell Coulter, NO!

13 of 13 people found this review helpful.

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Response from current dealership owner:

Hi Moises, my name is Mollie Arnold and I am the Internet Sales Director here at Coulter Nissan. I first want to apologize on behalf of Coulter Nissan on your recent visit here with us. If you could please call me directly at (623)915-6142. Thank you for your time and I hope you have a great day!

Apr 12, 2016

Jessica

Awful. After calling twice to tell them I was coming to see a specific vehicle, they did not even know where it was on the lot. Then I drove it and wanted to buy it only to be told they could not sell it to me yet, because the person who traded it in has not finalized their deal yet. Also it hadnt neen inspected or cleaned yet. Not to mention they wanted to give me half of what everyone else offered on my trade in.

9 of 9 people found this review helpful.

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Apr 10, 2016

Jerry

Stayed in touch....

0 of 1 people found this review helpful.

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Feb 19, 2016

Juan

It was good...answered all my questions

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Jan 31, 2016

Anne

I purchased this car from Coulter Nissan everything went smooth and staff was very friendly

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Jan 5, 2016

Barbara

Response Was great they warned me when the car was going to sell:

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Nov 22, 2015

Matt

Terrible pressure, terrible operations, every car has a hidden $1900 charge for maintenance that is required on all vehicles! Went to this dealership twice with same horrible experience. Will never go back.

5 of 5 people found this review helpful.

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Oct 22, 2015

Renny

I found a car through my own contacts but they were pleasant.

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Oct 8, 2015

lorraine

they did respond. I changed my mind

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Sep 22, 2015

Nancy

Great dealership! No Pressure! Love our car!

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Mar 31, 2015

William

Coulter Nissan responded within 24hrs of my inquiry..

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Jan 1, 2015

jim

Credible dealer with honest people you can rely on, and that is big to me! Would not hesitate to work with them again

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Sep 14, 2014

Harry P.

Fantastic from beginning to end. Found the car, called and emailed and had great response. Bought it the next day. The sale was smooth and very black and white, no haggling, no ganging up on customer with a bunch of sales people. It's a classy place with free coffee and treats and a room for children to play.

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Jul 29, 2014

Tyler

Good

1 of 1 people found this review helpful.

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May 23, 2014

Candice

All the staff was Great. Drove off with my car...Happy Customer :D

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Feb 28, 2014

cristina

Don't waste your time here. I called 3 times to confirm whether the truck I wanted was still on the lot. I told the internet sales rep I would be there in an hour. I drove one hour to get there, when I arrived, the actual salesman said the truck was sold earlier that day. Then to top it off he didn't even offer to show me another vehicle or have me test drive another Titan. It was a terrible experience.

2 of 2 people found this review helpful.

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Feb 4, 2014

Edie

Bought a car

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Dec 16, 2013

Francis

a pain after we talked about this VIC

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Nov 20, 2013

Deb

quick to respond, but didn't have the deal we needed.

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Oct 14, 2013

Joe

didn't get the impression that they really wanted to sell a car, which is weird, given how far out of the way they..the very next day I bought a car at Auto Nation...who were great by the way

1 of 1 people found this review helpful.

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Jul 29, 2013

Carrie

I bought my car here. They took good care of me. I will be dealing with them in the future.

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Jun 6, 2013

Dustin

The sales team was great, they went out of there way to get the jepp that I wanted back from auction. I got a great deal on my weekend jeep wrangler. I would recomened them to any one.

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Nov 28, 2012

LaTonya

Got in contact with me very quick answered my questions

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Oct 24, 2012

Tierra

Amazing staff, we had an experience like never before. Our sales people, Len and Cheyenne we friendly and treated us like family not a number. The finance gal Ren'e was super sweet. We left with a warm feeling. I would recommend everyone go to this dealership. Very impressive!!!!

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May 31, 2012

Jane

They were nice enough to work with, but just didn't work hard enough to get us into the vehicle.

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