Pinnacle Nissan

7601 E Frank Lloyd Wright Blvd
Scottsdale, AZ 85260

https://www.pinnaclenissan.com

Sales: (623) 900-1194

Service: (866) 682-2805

Today 8:00am - 9:00pm

(Open Now)

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Sales Reviews (9)

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GuruDB1CQ

Sep 22, 2017

Bought the Jeep. Still waiting for a new windshield to replace the cracked one. Safety issue is what the dealer said. Must be replaced due to Az law. As I committed Still Waiting!!!!!

Is this review helpful? Yes | No

Chris

Mar 5, 2017

Great staff, nice facility, large selection of cars / trucks, and ready and willing to work with you.

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Pinnacle Nissan:

Thank you so much for the outstanding rating, Chris! We truly appreciate the positive feedback on your experience with us, and we hope to work with you again!

Henry

Nov 24, 2016

Bait and switch tactic! They do not disclose everything about the car being advertised online. You come in to the dealership and will be surprised about added dealer fees, damage on the vehicle and vehicle not having the same features. Will not recommend this dealership!

9 of 9 people found this review helpful.

Is this helpful? Yes | No

Response from Pinnacle Nissan:

Henry, we take great pride in the vehicles and deals we offer to our customers, and it is never our intention to make a customer feel deceived. We would like the opportunity to speak with you so we can get some additional information and make things right. Please reach out to Customer Relations Manager, Anna Algiene at 480-399-7780 at your earliest availability.

marco

Oct 24, 2016

There're two persons i'd like To thanks most Raúl n Art , they made me feel that buying a car was a gtreat experience. at pinnacle nissan . thanks .

0 of 4 people found this review helpful.

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Response from Pinnacle Nissan:

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

marvin

Oct 20, 2016

The vehicle thats shown in the picture is a nissan maximum platinum not a nissan altima and when i email them to ask about the maximum and to advise them about the wrong advertising they didn't seem to concern about it almost seem like they diid it intentionally i like the car in the picture the maximum but was looking for an altima the sales lady wanted me to come in and test drive the altima which not car in the picture and i advise her that i have seen a picture of the altima becase the have the wrong vehicle in the picture se became very defensive and short saying they will fix the problem and ask again to come test the altima i told her thats not vehicle that caught my eye she replied ok sir have a good day and hung up wow! Never ask once if i wanted to come in see or test drive the maximum the vehicle that caught my eye the vehicle that's in the picture

7 of 7 people found this review helpful.

Is this helpful? Yes | No

Response from Pinnacle Nissan:

Hi Marvin,

Thank you for sharing this with us. We are very sorry about the mistake with our advertisement, please know that we pride ourselves on being fair and transparent with our customers. It is never our intention to deceive a customer. We would like to speak with you to address your concerns and we ask that you please contact Customer Relations Manager, Anna Algiene at 480-339-7780.

Sergio

Apr 27, 2016

Called to confirm CARGURUS.com price before driving 60 miles to dealer. Dealer refused listed price saying there was a dealer mark up of $2500 and if they listed actual price no one would come. Also said they do not advertise thru Cargurus.com. Sales person did not make any connection only got my name and was set on price of $2500 above listed price.

9 of 9 people found this review helpful.

Is this helpful? Yes | No

MICHAEL

Apr 3, 2016

Pushy and unconcerned.

7 of 7 people found this review helpful.

Is this helpful? Yes | No

Response from Pinnacle Nissan:

Michael, we are sorry to hear that you left feeling this way. Please know that it is never our intention to make a customer feel disrespected, and we would like to speak with you further to get a better understanding of what happened. At your earliest opportunity please contact Anna Algiene at 480-339-7780.

Darcy

Jan 25, 2016

Very quick to call me back.

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Pinnacle Nissan:

Thank you for taking the time to write a review, Darcy! We are pleased to hear that our staff provided you with great service in a timely manner. We appreciate your positive feedback!

susan

Dec 20, 2015

Nice work guys....thanks

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Pinnacle Nissan:

Susan,
Thank you for your 5 star rating! We truly appreciate your positive feedback and look forward to helping you out in the future.

Read 9 old reviews

Brook

Feb 10, 2014

quick response

Is this review helpful? Yes | No

Janis

Jan 17, 2014

Replied promptly

Is this review helpful? Yes | No

none

Dec 20, 2013

My experience with Pinnacle Nissan was excellent.

Is this review helpful? Yes | No

Matthew

Jun 29, 2013

Did a grt job, the deal didn't work out, but they were genuine and worked with me.

Is this review helpful? Yes | No

belinda

Jun 3, 2013

Best Experience ever!!! Thank you Ray, Kenn and Chris you made my car buying experience well worth my time...

Is this review helpful? Yes | No

Penny

Apr 10, 2013

Walter sold me my car, Ken was the finance guy and both were such a pleasure to work with!

Is this review helpful? Yes | No

travlindr

Apr 10, 2013

salesman responded and was fine. The people in finance use super high pressure, run up prices, and will keep you for hours if you try to say "no"

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Nick

Mar 17, 2013

Fast response, easy to make a deal with, very co-operative on trade-on even though I live in Nevada. They didn't try to ram extras down my throat.

Is this review helpful? Yes | No

Ann

Jan 31, 2012

Worste experience ever. Huge waste of my time playing games. They do not care about your time, it's all a game. Buyer beware here!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

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