ABC Nissan

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1300 E Camelback Rd
Phoenix, AZ 85014

Sales: (855) 470-7746

Service: (855) 470-7746

Today 8:00am - 9:00pm
(Open Now)
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Jan 27, 2014
Narrating my bad and sad experience at ABC Nissan, PHX, AZ during a dealing for a used vehicle. ABC Nissan called me to offer the vehicle on certain price.Over phone the salesman promised it a price lower than what we had discussed previously. However once I reached there, they started tricking me. Instead of offering the vehicle on the price promised by ABC Nissan they increased it and even more than previous negotiation value!! I requested them to replay our telephonic conversation which revealed the truth. The salesman continued to play tricks. Then I also took a wise step. I started writing down the end to end incident on a piece of paper in chronological order. Thereby tricking thing started fading and then the salesman agreed that ABC Nissan had lied to me. I not only wasted my valuable time and money for gas (120 miles), but another good deal in different dealership. Most sad part is the dealer ABC Nissan salesmen behaviour during dealing and negotiation is very torturous/harassing. I felt so bad after returning that it kept bugging me for the day. Summary of Unethical Behavior: Day 1- (a) quoted double the internet price and when I pointed out gave a pretext that it was a mistake (b) price of the vehicle quoted above KBB and salesman tried to hide it (c) once pointed out, gave a price by keying wrong data into KBB (d) I backed out the deal Day 2- (a) dealer tried to call me, I could not attend the call ontime Day 3- (a) dealer tried to call me, I could not attend the call ontime (b) when responded back after 2 hrs, the salesperson offered the vehicle at 7k where 5k is price and 2k for Tax Title License and some color coating (c) dealer requested me to meet on next day Day 4- (a)went to dealership, took a test ride and asked that the vehicle is offered for 7k, then how is 2k for extra costs (b) my main worry was warrantee as the vechile had windowshield motor issue (c) this salesperson was most confusing ever, he started mixing up OTD and all stuffs (d) when asked what is the final price , the salesperson mentioned thats 8.5 K! 1500 USD more than what we discused over phone (e) he also did appraisal of my car I own and gave me a offer 2k!! when in KBB it is 4k + (f) I had to start scribing each milestone of our discussion to point out the trick ABC Nissan was doing (g) finally the manager of the salesperson agreed that they were lying Impact: (a) mental harrassment (b) wastage of half a day leave (c) money lost in gas for 120 miles travel on 2 days (d) lost another offer at diferrent dealership (e) my family was hopeful and waiting for the vechile, they are very sad after hearing the whole incident
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Oct 29, 2013
They won't stop call. So I refuse to buy a car from them.
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Oct 15, 2013
Your advertisements for vehicles is misleading! Will never shop ABC Nissan!
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Jan 2, 2013
I found a vehicle on line and call to see if they still have it since this place is not that close to my house, the person that I spoke to said yes, I will have ready for you when you come in. I drove aprox. 20 miles to this place, I asked for the person that I supposed to go and ask for, they said "He's busy but I will help you." Just so they can say SORRY we sold that car 2 days ago. I was very upset and ask to talk to the person that I had the appointment with but he was not available.
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Dec 31, 2012
Read the small print. That advertized price in not even close to reality. Typical cheesy sales staff with the usual tactics.
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Dec 28, 2012
they don't know where is and the time is money for play games.
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Feb 1, 2012
jillrae03
"This dealership is your typical sleezy salesman used car lot. NOT to be trusted. They listed a 2010 xterra on several online sites for only having 23,000 miles, when in reality it was more like 53,000 miles. We found this out after driving from San Diego to Arizona to buy this car based on what a good deal it was. We even talked to several different people at abc to verify that all the information was correct before we made arrangements to drive out there. I can not begin to tell you how frustrated we were, they completely wasted our time and resources to come out to Arizona and did not even offer to help make us a good offer on another used xterra. My husband and I were so disappointed that a big certified Nissan dealership could make such a huge mistake or such a huge lie on listed milage, they lack professionalism and communication skills. The only nice thing about the experience was that the sales man that tried to help us, bless his heart, he needs to move on to Pennicle Nissan down the road and work for real professionals. They were great and we found an even better deal ... 2010- 18,000miles - $17,800 ... they were professional and not sleezy with sales, really not that hard guys!"
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Jan 4, 2012
good sales ppl looked for the car I wanted for a few weeks, then they gave up and totally dropped contact with me completely.
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