Certified Autoplex

1010 Hutton Drive
Carrollton, TX 75006

Sales: (469) 701-2243

Today 9:00am - 7:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/09/11/18/14/2016_buick_lacrosse-pic-5415592644398427283-152x114.jpeg

2016 Buick LaCrosse Premium Used Cars in Carrollton, TX 75006

Great Deal

Price: $24,996

Mileage: 4,553

Location: Carrollton, TX 75006

Certified Pre-Owned: No Transmission: Automatic Color: Quicksilver Metallic Description: Used 2016 Buick LaCrosse Premium for sale - $24,996, 4,553 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package, Comfort Package, Luxury Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/08/23/18/22/2013_volkswagen_tiguan-pic-6221579828329906455-152x114.jpeg

2013 Volkswagen Tiguan S Used Cars in Carrollton, TX 75006

Great Deal

Price: $13,596

Mileage: 24,347

Location: Carrollton, TX 75006

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Deep Black Metallic Description: Used 2013 Volkswagen Tiguan S for sale - $13,596, 24,347 miles with Bluetooth, Sunroof/Moonroof, Smoker Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/13/22/25/2013_bmw_x1-pic-3133185993241265334-152x114.jpeg

2013 BMW X1 sDrive28i Used Cars in Carrollton, TX 75006

Great Deal

Price: $18,796

Mileage: 25,326

Location: Carrollton, TX 75006

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Mineral Grey Metallic Description: Used 2013 BMW X1 sDrive28i for sale - $18,796, 25,326 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Storage Package, Technology Package, Premium Wheels, Heat Package, Premium Package, Ultimate Package, Climate Package, LE Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/22/21/10/2016_audi_a3-pic-6384997838167969538-152x114.jpeg

2016 Audi A3 1.8T Premium Used Cars in Carrollton, TX 75006

Great Deal

Price: $19,296

Mileage: 33,811

Location: Carrollton, TX 75006

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Florett Silver Metallic Description: Used 2016 Audi A3 1.8T Premium for sale - $19,296, 33,811 miles with LE Package, Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, SE Package
https://static.cargurus.com/images/forsale/2017/09/08/12/23/2010_ford_mustang-pic-8382466979891971796-152x114.jpeg

2010 Ford Mustang V6 Convertible Used Cars in Carrollton, TX 75006

Good Deal

Price: $8,996

Mileage: 87,241

Location: Carrollton, TX 75006

Average time on market: 32 days Certified Pre-Owned: No Color: Torch Red Description: Used 2010 Ford Mustang V6 Convertible for sale - $8,996, 87,241 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/27/21/09/2015_lexus_rx_350-pic-214238743126737667-152x114.jpeg

2015 Lexus RX 350 AWD Used Cars in Carrollton, TX 75006

Good Deal

Price: $32,996

Mileage: 28,594

Location: Carrollton, TX 75006

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Obsidian Description: Used 2015 Lexus RX 350 AWD for sale - $32,996, 28,594 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Preferred Accessory Package, Premium Wheels, Heat Package, Premium Package, Tow Package, Luxury Package, LE Package, SE Package, Bluetooth, Backup Camera, Remote Start, Cargo Package, Comfort Package
https://static.cargurus.com/images/forsale/2017/08/23/15/27/2014_cadillac_srx-pic-1606033863303378340-152x114.jpeg

2014 Cadillac SRX Performance Used Cars in Carrollton, TX 75006

Good Deal

Price: $23,996

Mileage: 31,359

Location: Carrollton, TX 75006

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Coast Metallic Description: Used 2014 Cadillac SRX Performance for sale - $23,996, 31,359 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Bluetooth, Premium Wheels, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2017/07/19/19/16/2015_mercedes-benz_cla-class-pic-3092352115946825745-152x114.jpeg

2015 Mercedes-Benz CLA-Class CLA 250 Used Cars in Carrollton, TX 75006

Good Deal

Price: $25,996

Mileage: 14,544

Location: Carrollton, TX 75006

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Cosmos Black Metallic Description: Used 2015 Mercedes-Benz CLA-Class CLA 250 for sale - $25,996, 14,544 miles with Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Multimedia Package, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2017/05/26/21/13/2014_chevrolet_cruze-pic-6843433265784815383-152x114.jpeg

2014 Chevrolet Cruze LTZ Used Cars in Carrollton, TX 75006

Good Deal

Price: $12,596

Mileage: 44,165

Location: Carrollton, TX 75006

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2014 Chevrolet Cruze LTZ for sale - $12,596, 44,165 miles with LE Package, Sport Package, Power Package, Safety Package, RS Package, Alloy Wheels, Appearance Package, Audio Package, Bluetooth
https://static.cargurus.com/images/forsale/2017/06/23/03/18/2014_bmw_3_series-pic-3877280966121301244-152x114.jpeg

2014 BMW 3 Series 328i Sedan SULEV Used Cars in Carrollton, TX 75006

Good Deal

Price: $22,496

Mileage: 18,742

Location: Carrollton, TX 75006

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Melbourne Red Metallic Description: Used 2014 BMW 3 Series 328i Sedan SULEV for sale - $22,496, 18,742 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Storage Package, Technology Package, Premium Wheels, Heat Package, Premium Package, Climate Package, LE Package, Light Package, SE Package, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2017/05/25/21/13/2016_chevrolet_malibu-pic-7500076267838626518-152x114.jpeg

2016 Chevrolet Malibu Limited LT Used Cars in Carrollton, TX 75006

Good Deal

Price: $12,996

Mileage: 39,274

Location: Carrollton, TX 75006

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Champagne Silver Metallic Description: Used 2016 Chevrolet Malibu Limited LT for sale - $12,996, 39,274 miles with Bluetooth, Power Package, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2017/08/10/21/09/2015_bmw_z4-pic-7627078396551056984-152x114.jpeg

2015 BMW Z4 sDrive35is Used Cars in Carrollton, TX 75006

Good Deal

Price: $38,996

Mileage: 34,606

Location: Carrollton, TX 75006

Certified Pre-Owned: No Transmission: Automatic Color: Deep Sea Blue Metallic Description: Used 2015 BMW Z4 sDrive35is for sale - $38,996, 34,606 miles with Sport Package, Leather Seats, Navigation System, Adaptive Cruise Control, Alloy Wheels, Technology Package, Bluetooth, Heat Package, Climate Package
https://static.cargurus.com/images/forsale/2017/04/19/18/14/2014_lexus_es_350-pic-6181809552319029332-152x114.jpeg

2014 Lexus ES 350 Sedan Used Cars in Carrollton, TX 75006

Good Deal

Price: $24,996

Mileage: 23,338

Location: Carrollton, TX 75006

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Deep Sea Mica Description: Used 2014 Lexus ES 350 Sedan for sale - $24,996, 23,338 miles with LE Package, Leather Seats, Power Package, Preferred Accessory Package, Audio Package, Bluetooth, Premium Wheels, Memory Package, Premium Package, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/09/05/06/29/2015_ford_f-150-pic-8188069974238450269-152x114.jpeg

2015 Ford F-150 Lariat SuperCrew 4WD Used Cars in Carrollton, TX 75006

Good Deal

Price: $36,996

Mileage: 41,919

Location: Carrollton, TX 75006

Average time on market: 45 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 Lariat SuperCrew 4WD for sale - $36,996, 41,919 miles with Leather Seats, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Heat Package, Lariat Package
https://static.cargurus.com/images/forsale/2017/09/19/18/39/2015_mercedes-benz_glk-class-pic-8683686629689016815-152x114.jpeg

2015 Mercedes-Benz GLK-Class GLK 350 Used Cars in Carrollton, TX 75006

Good Deal

Price: $25,996

Mileage: 38,117

Location: Carrollton, TX 75006

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Polar White Description: Used 2015 Mercedes-Benz GLK-Class GLK 350 for sale - $25,996, 38,117 miles with Bluetooth, Leather Seats
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 16, 2017
Wonderful experience at certified autoplex. They had numerous BMW i3, were low pressure sales, knowledgeable about this unusual car and easy to work with for financing. Highly recommend!
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Lisa. Thank you for the positive review! We're glad to provide you with the best service possible for your car shopping needs. If you have any questions let us know. Otherwise, we hope you enjoy your new BMW i3!
Sep 12, 2017
Great service!!!!
Is this review helpful? Yes | No

Response from Certified Autoplex:

Thank you for the positive review Francisco! We appreciate your business.
Sep 5, 2017
Very friendly and worked through the paperwork quickly while I went and had lunch. I probably spent less than 30 minutes of my time inside the actual dealership!
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Jean! we're glad you had a positive and timely experience working with us. Thank you for the five star review! If you have any questions let us know.
Sep 1, 2017
They responded quickly to my questions
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Kim. Thank you for the fantastic review. If you have any additional questions please let us know. We'll be happy to help.
Aug 25, 2017
Great
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Camille! Thank you for the positive review. We're glad to be of assistance!
Aug 17, 2017
Robbynelle
Very nice. Responded quickly.
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Robby. We're glad we were able to provide you with a prompt response. Thank you for the positive feedback!
Aug 4, 2017
jnyaguilar
Very quick and courteous!
Is this review helpful? Yes | No

Response from Certified Autoplex:

Thank you for the positive review! We hope we were able to provide you the best car buying experience.
Jul 29, 2017
They reply promptly
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Tommy. Thank you for your business and the positive review!
Jul 27, 2017
It was a very excellent experience thank you
Is this review helpful? Yes | No

Response from Certified Autoplex:

You are welcome Gabriel! Thank you for positive review. We hope to continue doing business with you in the future.
Jul 25, 2017
They were very responsive, but we could not come to a conclusion regarding what they offered for my car.
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Joe. We appreciate the review. We're sorry we were not able to come to an agreeable deal, however we hope we can earn your business in the future.
Jul 25, 2017
Awesome experience...Sales was very thorough and knowledgeable...They also had car shipped for me, which was great!
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi Monica! Thank you for the positive review! If you have any questions feel free to give us a call. Enjoy your new vehicle!
Jul 19, 2017
im411seeker
5
Very professional. Quickly reply to my inquiry. Not pushy at all. Very informative. Easy to deal with.
Is this review helpful? Yes | No

Response from Certified Autoplex:

Thank you for the positive review! If you have any questions please let us know.
Jul 17, 2017
A totally unique and different experience. If you're looking for honesty, coupled with clean quality vehicles, and top notch customer service/satisfaction, then this is the place to go. From the time we walked in to the time we sealed the deal it was a pleasant experience with no "hidden" surprises. From our sales rep Rich Hill, to the finance rep Jason, to the sales manager Dimitri, these gentlemen were professional, efficient, very courteous, and a pleasure to work with. My son got his Lexus at a very nice price, and this mother (woman) was treated with dignity and respect. I would HIGHLY RECOMMEND Certified Autoplex to anyone who wants an honest deal on a clean, good quality vehicle.
0 of 1 people found this review helpful.
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Response from Certified Autoplex:

Hi Ivette! We appreciate your business. Thank you for the stellar review. We hope to work with you in the future for your next vehicle purchase. Enjoy the Lexus!
Jul 10, 2017
very prompt initial response and to my later inquiries - unfortunately, the car I was looking at was sold before I could get there to look at it (I am from Austin and they are in the Dallas area). Good experience with the staff overall.
Is this review helpful? Yes | No

Response from Certified Autoplex:

Hi John. We appreciate your review. We hope we can earn your business in the future should you find a vehicle in stock that you're interested in.
Jun 21, 2017
Guru9DVKZ
Responsive, knowledgeable, courteous.
Is this review helpful? Yes | No
Jun 6, 2017
so far so good, very responsive
Is this review helpful? Yes | No
Jun 3, 2017
Car as described. Easy transaction. Friendly people. Drove 350 miles to pick up car and spent less then 30 minutes at the dealer. Will do business with again
4 of 4 people found this review helpful.
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Jun 1, 2017
Good response time, willing to work with customers.
Is this review helpful? Yes | No
May 29, 2017
Great
Is this review helpful? Yes | No
Apr 29, 2017
Great selection, Non pushy salesman, excellent warranty..
2 of 3 people found this review helpful.
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Apr 23, 2017
just not a good experience with this dealer, provided the lowest trade-in value for my vehicle, worked up a proposal with a higher interest rate than what I had already been approved for with my existing financial provider after saying I would use them and just rework the existing loan, also didn't communicate well between the salesman & finance manager on options that I didn't want to purchase,
10 of 10 people found this review helpful.
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Apr 12, 2017
Made this purchase over internet. Jason was very professional and honest. We had to fly to Dallas for a funeral so arrangement to pick up car were very timely. My local mechanic rated my car as A+/. I rate service and Jason as A+
4 of 5 people found this review helpful.
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Apr 1, 2017
Manijur67
He was nice on the phone I told me what I was willing to pay he explained he couldn't match that price.
2 of 3 people found this review helpful.
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Mar 31, 2017
Guru94K8
I was prepaired to purchase the car. Looked at it drove it. Car was very well kept. However the title was not in hand at the point of sales. My time energy and hopes were all wasted.
5 of 6 people found this review helpful.
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Mar 20, 2017
Perhaps I do not understand but based on this ad on CarGurus I went to the dealer to purchase the car. This car was not at the dealer location. I was told it was at the dealer and would be back shortly. I followed up by submitting a form thru you asking for a contact when the car was available. I have spoken with three people and still have not seen the car. The sales people are very helpful and informative. I'm sure they could do a good job but advertising vehicles they don't have not good.
8 of 8 people found this review helpful.
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Mar 19, 2017
Ivan was very helpful!
3 of 4 people found this review helpful.
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Mar 17, 2017
These guys tried and did well, except my credit did not go through :(
1 of 2 people found this review helpful.
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Mar 8, 2017
Requested pictures of the vehicle. Received a reply with 4 pics of the outside. Requested pictures of the inside and bed. 2 pics of the inside and one of the bed. Vehicle did not appear to be ready for resale which is probably why there were no pictures posted. Responses to emails were same day.
1 of 2 people found this review helpful.
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Mar 3, 2017
Great!
1 of 3 people found this review helpful.
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Feb 25, 2017
Easiest and relaxing car buying experience. Stephen very good to work with. Between he and Austin I feel like I got a fair deal here. If you are looking for a great upscale used car this is a place you have to visit.
3 of 4 people found this review helpful.
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Feb 24, 2017
Excellent! Auto sold to another party.
1 of 1 people found this review helpful.
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Feb 16, 2017
Very attentive. Great experience. Appreciate all the emails of new deals.
1 of 2 people found this review helpful.
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Jan 21, 2017
I like them they got back to me really fast.
1 of 2 people found this review helpful.
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Jan 18, 2017
This dealership is high end, very professional. It would even be a great place to work if you were looking. Our salesperson was Stephen. He is superb! Let me tell you why. The used vehicle we purchased is not the BMW, Ferrari, or Mercedes they normally sell. Even still, with a short notice we were coming to look, he did enough homework on this van to be able to demonstrate is features. He knew it's features, it's carfax, it's story, it's pluses and minuses. He answered each question being fired at him by 2 picky people. He was energetic. After the sale, he did not change. He was still on the job of that sale. He will not leave you to figure everything out after you say, we want it. If he is a top salesperson at that company, I would not be surprised. The van was not only what they presented it to be, but, I think in better condition than the promoted material. Then, it was detailed and ready when we got there. Add to that, they provide a lifetime warranty. If I was ever to want a sports car, I would look at this dealership first.
4 of 6 people found this review helpful.
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Jan 3, 2017
SandyKOlson
They emailed and called. When I said I needed more time, they were courteous.
2 of 3 people found this review helpful.
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Dec 26, 2016
excellent
2 of 3 people found this review helpful.
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Dec 18, 2016
Great response, listened to what I wanted and didn't waste my time.
1 of 3 people found this review helpful.
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Dec 2, 2016
Dealer got back to me the next day via e-mail which I had requested answering all my questions I had asked about the vehicle. Dealer also followed up with a phone message a few days later asking if I was still interested in the vehicle. I'm shopping around still and in no hurry to buy a vehicle. I would use this dealer again.
3 of 4 people found this review helpful.
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Nov 14, 2016
Excellent, both Stephen and the dealership. Highly impressed.
2 of 3 people found this review helpful.
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Nov 8, 2016
The service was great and the saleman were A one .
2 of 3 people found this review helpful.
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Oct 21, 2016
Excellent
2 of 3 people found this review helpful.
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Oct 21, 2016
Quick response
1 of 2 people found this review helpful.
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Sep 25, 2016
Excellent experience.
1 of 2 people found this review helpful.
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Sep 13, 2016
The best! Go here for great service and no pressure!
1 of 2 people found this review helpful.
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Sep 8, 2016
Haven't gotten a chance to visit the dealer yet, but they have been great at getting in touch and seeing if I needed anything or had any questions.
1 of 1 people found this review helpful.
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Aug 22, 2016
I got the car they were all great
Is this review helpful? Yes | No
Aug 9, 2016
Very helpful and informative!
Is this review helpful? Yes | No
Jul 2, 2016
Great Experience.
Is this review helpful? Yes | No
Jun 6, 2016
I had a very positive experience at this dealership. The salesman was not pushy and was very knowledgeable regarding the vehicle I was looking at. Would recommend the dealership to those looking to purchase a clean used vehicle.
Is this review helpful? Yes | No
May 13, 2016
OMG!!! OH MY O MY!!! Rich Hill is like so totally awesome.. he made me feel at ease, no pressure just really there for me very very informative and I didn't even buy the car yet!!! great place I already start referring my family and friends to him!!!!! Rich Hill is the way to go!!! Add more STARS!!!
Is this review helpful? Yes | No
May 11, 2016
Great, easy experience. Salesman was super nice and went above and beyond to get me the sale I wanted. Very nice dealership and waiting room although my wait wasn't long at all on a Saturday when dealerships are their busiest. Highly recommend.
Is this review helpful? Yes | No
May 10, 2016
It was weird there is no customer service, they just want you money and move on typical non American owned dealership.
3 of 6 people found this review helpful.
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Apr 13, 2016
Everything worked out great!! I ended up purchasing the 2011 Lexus IS250C with less miles they had on their lot. Dennis was great to work with .
0 of 1 people found this review helpful.
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Apr 13, 2016
Turbo52
The car had a lot of touch up paint all over it, no manual, no navigation cd, no tool kit, no floor mats, no first aid kit.Passenger glass scratch, also moon roof glass as well!! The interior was in very good shape but needed extensive cleaning and sanitizing. I should have gotten a better deal, no price adjustment. The car was listed at fair market value. The only reason I bought the car was because they offered life time power train warranty, as long as I owned the car. Warranty no transferable. Needles to say, I need a paint job.
6 of 6 people found this review helpful.
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Mar 28, 2016
Dealer responded. but, did not answer my questions.
4 of 4 people found this review helpful.
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Mar 27, 2016
Great Communication
0 of 1 people found this review helpful.
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Mar 22, 2016
Wonderful experience. Happy with the service received and the vehicle purchased.
0 of 1 people found this review helpful.
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Mar 12, 2016
Got in touch with me very quickly !
0 of 1 people found this review helpful.
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Mar 8, 2016
Well versed representatives. Answered all my questions
0 of 1 people found this review helpful.
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Feb 29, 2016
Yes they did. They were pretty prompt with their responses and eager to answer any questions.
0 of 1 people found this review helpful.
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Feb 27, 2016
BillCat
Excellent
0 of 1 people found this review helpful.
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Feb 26, 2016
Professional. Followed up after each question.
0 of 1 people found this review helpful.
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Feb 25, 2016
Great place
0 of 1 people found this review helpful.
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Feb 22, 2016
Jason was my salesman - did a very good job of staying in contact. However, another customer had already put deposit down on the vehicle which I found after I did test drive. I will probably still do business with them. Impressed with their facility. Jason is a good knowledgeable salesman.
0 of 1 people found this review helpful.
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Feb 19, 2016
Kile1966
They were quick to respond to my email.
0 of 1 people found this review helpful.
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Feb 18, 2016
Certified Autoplex treated my wife and I great. The associate that help my wife and I was very patient and helpful. I would certainly recommend this dealer to others and definitely will go back.
0 of 1 people found this review helpful.
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Feb 4, 2016
I mad an appt to see this car the day before I would go see it. I was emailed in the morning to come on up and a sales person (name withheld) would help me with the car. The dealership is 45 mins away with no traffic. I'm half way there and they call me and tell me that someone took the car home and it wasn't available to see. They called me two hours later to see if I wanted to come see it the next day that it "should" be there. I did receive prompt calls and emails initially.
1 of 1 people found this review helpful.
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Feb 2, 2016
Meet with salesman great place
0 of 1 people found this review helpful.
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Jan 13, 2016
The sale's man was helpful. They only had the LR/RR in red, which, don't the color I wanted.
1 of 2 people found this review helpful.
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Jan 6, 2016
Awesome experience!! Friendly, courteous service. Amazing salesman, Rick Shelton!!!!
0 of 1 people found this review helpful.
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Jan 4, 2016
Had to contact them multiple times in multiple ways. For a vehicle to be on a lot over 190 days. Rich refused to even entertain my offer acting like their product is brand new high end.
4 of 4 people found this review helpful.
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Jan 3, 2016
Very professional and responsive. Somewhat disappointed that there was no flexibility in price or willingness to negotiate. My offer was turned down with no counter offer. Vehicle looked in pristine shape and dealer offers lifetime power train warranty (research reviews on this product before getting too excited ).
2 of 3 people found this review helpful.
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Dec 28, 2015
Polite and responsive
0 of 1 people found this review helpful.
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Dec 19, 2015
They were great in every way.
0 of 1 people found this review helpful.
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Dec 10, 2015
Quick friendly response, I'm just poking around, not serious about buying yet.
0 of 1 people found this review helpful.
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Nov 30, 2015
responded quickly
0 of 1 people found this review helpful.
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Nov 22, 2015
Stephen has been terrific to work with!!!
0 of 1 people found this review helpful.
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Nov 10, 2015
Excellent customer service
0 of 1 people found this review helpful.
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Nov 10, 2015
These guys are quick responders. Nice guys too
0 of 1 people found this review helpful.
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Oct 30, 2015
Absolutely Awesome. This is the place to go.
0 of 1 people found this review helpful.
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Oct 21, 2015
Professional courtesy with a new car atmosphere in an immaculate environment.
0 of 1 people found this review helpful.
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Oct 21, 2015
Excellent communication!
0 of 1 people found this review helpful.
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Oct 6, 2015
Larry the finance mgr. sold the vehicle after he spoke with me and told me my loan went through.
3 of 3 people found this review helpful.
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Sep 23, 2015
md90254
Quick n easy. Although they really markup their cars.
0 of 1 people found this review helpful.
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Read 45 old reviews
Sep 17, 2015
Great
0 of 1 people found this review helpful.
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Aug 30, 2015
Quick to respond by phone and email to my request for information!
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Aug 23, 2015
Great response!
0 of 1 people found this review helpful.
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Aug 4, 2015
hecaurafa
Nice customer service
0 of 1 people found this review helpful.
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Jul 16, 2015
Had a great experience! Fast and efficient without pressure.
0 of 1 people found this review helpful.
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Jul 6, 2015
Great
0 of 1 people found this review helpful.
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Jun 15, 2015
Easy, smooth purchase with Patrick!
0 of 1 people found this review helpful.
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May 27, 2015
Very professional and knowledgeable.
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May 23, 2015
unorganized and does not keep their word. Customer service needs a lot of work in order to be great. I inquired about a vehicle, filled out the financing form and never heard from them. Then I get a random email with the sales associate speaking as if we have never spoken before. I emailed him saying I already inquired about the vehicle and filled out the finance form I was told he would call me back. I never received a call back. At this point if I get a call back and approved for the loan I will have to pass on the vehicle and purchase elsewhere. If this is the service I get when I haven't even bought the car yet I wonder what would be in store after I buy the car.
4 of 4 people found this review helpful.
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May 10, 2015
Very nice facility and selection of vehicles . We did not find our car there ,however we are impressed with the operation
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May 9, 2015
Great service and a great price! Deal with Stephen he will get you a great deal! Fast process and an unlimited warranty? How can you beat that?
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Apr 26, 2015
Rick returned my call. I had already committed to another Stingray, but he was totally understanding and genuine. I'd definitely consider Certified Autoplex in the future!
1 of 1 people found this review helpful.
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Apr 4, 2015
My experience at Certified Autoplex was a very nice one. I got the car I wanted at a real good price and the staff there was awesome. I recommend that everyone could experience what I did and get the car of their dreams like I did. Keep up the good work guy's.
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Apr 3, 2015
It's been only by email - Great ! !
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Mar 26, 2015
Great
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Mar 12, 2015
Great and easy to work with. Good buying experience, found a vehicle that I am happy with, make a deal and drove it home all in the same day.
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Mar 5, 2015
I was looking for a specific year make and model vehicle, was not able to find it in their lot, but Stephen helped out looking at other options within their reach. friendly and professional staff, great looking place. I did not make a purchase, but my experience with them was great. thanks!
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Feb 15, 2015
very professional
1 of 1 people found this review helpful.
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Jan 7, 2015
Treated professionally. Trade-in value I received was fair. At the end of the day I got a goo deal. Will definitely visit them again when it is time to buy the next Tahoe.
1 of 1 people found this review helpful.
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Dec 15, 2014
I bought a car from them.
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Nov 19, 2014
Didn't care to talk tho me I had to call them each time. Even when they promised to call back. ..it was like they got my credit info and they disappeared
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Nov 10, 2014
Ray Kay was the finest car salesman I have known. I bough a car there. Overall, a pleasant experience.
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Nov 6, 2014
Excellent. Their customer service was above and beyond. They offered to run VINs of other cars around the city, and acknowledged if competitor was offering a good deal or not. We bought the car from them and are more than pleased. Ivan, our service representative was exceptional.
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Oct 31, 2014
Great Job!
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Oct 10, 2014
Responded immediately and is currently helping me find the correct car for me.
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Sep 19, 2014
Very polite and good follow through
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Sep 16, 2014
They will do everything possible to rip you off on your trade. They think you're an idiot and treat you like it. Was offered $3k below trade value in my car, when I had 5 other bids for $3k more. Cars are overpriced
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Sep 2, 2014
Thank u but changed our mind on model
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Jul 26, 2014
Dealer responded, but delivered a stripped car to local Toyota dealer for taking the car through the Toyota certification process, which I insisted upon. The keys, owners manuals, and floor mats had been removed.
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Jul 13, 2014
Dennis was awesome! We didn't find the perfect vehicle however I would definitely check this dealer out!
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May 24, 2014
Great deal and dealership! Great costumer service
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May 16, 2014
It turned out to be a bad experience that isn't over with yet. I was dinged for an Carfax odometer notice that clearly showed that a service tech entered it wrong in the service area. I found damage to the unit after arriving home, and I felt that my integraty was questioned by the sales manager (if I hadn't taken a pic on the showroom floor that showed it he probably wouldn't have done anything to correct.
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Apr 13, 2014
Ray was great. Very knowledgeable.
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Dec 28, 2013
sold car before I could get there to see it.
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Sep 8, 2013
eandrews53
25
Quick courteous response. Not pushy. Polite and informative.
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Sep 7, 2013
I have received several email regarding the available vehicles.
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Aug 15, 2013
Very helpful, friendly, and true professional staff. Mr. Amini, the sales person, listened to me, and helped me find the Lexus that I was looking for. Austin searched to find the best rate for the purchase, and he thoroughly reviewed the details of the loan for me. I had a very pleasant experience in purchasing my car with the dealership.
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Jul 1, 2013
Pretty good but still dealing with some issues. Their detailers did not replace one of the floor mats and still waiting on action from them.
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Jun 16, 2013
The info they have online is not accurate. When we go to dealership office they tell the vehicle problems but they dont fix that. If they fix then they increase the price.
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Jun 13, 2013
heliski359
They were friendly and informative
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May 6, 2013
Dealer responded to calls. Met with Sales Representative and drove vehicle. Made decision not to pursue that vehicle. Dealer was courteous.
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Mar 3, 2013
I will purchase my next automobile at Certified Autoplex. Rich Hill is the finest sales representative I have ever dealt with.
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Dec 16, 2012
Very helpful
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Nov 16, 2012
It was a good buying experience. I'm still waiting for the promised touch up paint though.
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Nov 3, 2012
I had a great experience.
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