Certified Autoplex

1010 Hutton Drive
Carrollton, TX 75006

Sales: (469) 701-2243

Today 9:00 AM - 7:00 PM
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https://static.cargurus.com/images/forsale/2018/04/12/15/05/2013_bmw_x5-pic-7983361529673598930-152x114.jpeg

2013 BMW X5 xDrive35i Premium AWD Used Cars in Carrollton, TX 75006

Great Deal

Price: $23,996

Mileage: 45,318

Location: Carrollton, TX 75006

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Sparkling Bronze Metallic Description: Used 2013 BMW X5 xDrive35i Premium AWD for sale - $23,996, 45,318 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Technology Package, Premium Wheels, Heat Package, Premium Package, Premium Sound Package, Climate Package, Luxury Package, Bluetooth, Backup Camera, Comfort Package, Sound Package, Convenience Package
https://static.cargurus.com/images/forsale/2018/04/10/20/55/2015_mercedes-benz_c-class-pic-3122397258252444153-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 Used Cars in Carrollton, TX 75006

Good Deal

Price: $22,996

Mileage: 27,567

Location: Carrollton, TX 75006

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Iridium Silver Metallic Description: Used 2015 Mercedes-Benz C-Class C 300 for sale - $22,996, 27,567 miles with Leather Seats, Driver Assistance Package, Light Package, Navigation System, Premium 1 Package, Bluetooth, Premium Wheels, Backup Camera, Heat Package, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/04/11/15/21/2015_mercedes-benz_c-class-pic-1955773233685629000-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Carrollton, TX 75006

Good Deal

Price: $22,996

Mileage: 24,739

Location: Carrollton, TX 75006

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Palladium Silver Metallic Description: Used 2015 Mercedes-Benz C-Class C 300 4MATIC for sale - $22,996, 24,739 miles with Bluetooth, Leather Seats, Premium Wheels, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2018/04/10/20/55/2015_mercedes-benz_c-class-pic-2051552899478609225-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 Used Cars in Carrollton, TX 75006

Good Deal

Price: $24,996

Mileage: 13,437

Location: Carrollton, TX 75006

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Mercedes-Benz C-Class C 300 for sale - $24,996, 13,437 miles with Leather Seats, Driver Assistance Package, Light Package, Navigation System, Bluetooth, Premium Wheels, Backup Camera, Multimedia Package, Heat Package, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/04/10/20/55/2016_mercedes-benz_c-class-pic-8878485568573750041-152x114.jpeg

2016 Mercedes-Benz C-Class Used Cars in Carrollton, TX 75006

Good Deal

Price: $25,996

Mileage: 12,248

Location: Carrollton, TX 75006

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Lunar Blue Metallic Description: Used 2016 Mercedes-Benz C-Class for sale - $25,996, 12,248 miles
https://static.cargurus.com/images/forsale/2018/04/20/21/37/2013_nissan_xterra-pic-5627402251174405700-152x114.jpeg

2013 Nissan Xterra S Used Cars in Carrollton, TX 75006

Good Deal

Price: $14,596

Mileage: 62,468

Location: Carrollton, TX 75006

Certified Pre-Owned: No Transmission: Automatic Color: Glacier White Description: Used 2013 Nissan Xterra S for sale - $14,596, 62,468 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/13/20/55/2014_bmw_3_series-pic-5809955343500308934-152x114.jpeg

2014 BMW 3 Series 328i Sedan RWD Used Cars in Carrollton, TX 75006

Good Deal

Price: $17,996

Mileage: 36,951

Location: Carrollton, TX 75006

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Liquid Blue Metallic Description: Used 2014 BMW 3 Series 328i Sedan RWD for sale - $17,996, 36,951 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Technology Package, Premium Wheels, Heat Package, Premium Package, Climate Package, Luxury Package, Light Package, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2018/04/11/15/21/2015_mercedes-benz_cla-class-pic-2665233746052185352-152x114.jpeg

2015 Mercedes-Benz CLA-Class CLA 250 Used Cars in Carrollton, TX 75006

Good Deal

Price: $22,996

Mileage: 14,572

Location: Carrollton, TX 75006

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Cosmos Black Metallic Description: Used 2015 Mercedes-Benz CLA-Class CLA 250 for sale - $22,996, 14,572 miles with Leather Seats, Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Multimedia Package, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/04/12/15/05/2017_volkswagen_jetta-pic-8056690608394920110-152x114.jpeg

2017 Volkswagen Jetta 1.4T S FWD Used Cars in Carrollton, TX 75006

Good Deal

Price: $12,996

Mileage: 25,056

Location: Carrollton, TX 75006

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Platinum Gray Metallic Description: Used 2017 Volkswagen Jetta 1.4T S FWD for sale - $12,996, 25,056 miles with Bluetooth, Backup Camera, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2018/04/09/17/51/2014_bmw_3_series-pic-284880424295151645-152x114.jpeg

2014 BMW 3 Series 328i xDrive Wagon AWD Used Cars in Carrollton, TX 75006

Good Deal

Price: $24,996

Mileage: 22,390

Location: Carrollton, TX 75006

Average time on market: 82 days Certified Pre-Owned: No Transmission: Automatic Color: Mineral Gray Metallic Description: Used 2014 BMW 3 Series 328i xDrive Wagon AWD for sale - $24,996, 22,390 miles with Sunroof/Moonroof, Light Package, Appearance Package, Bluetooth, SL Package, Backup Camera, Heat Package, Climate Package
https://static.cargurus.com/images/forsale/2018/04/05/17/51/2009_mercedes-benz_c-class-pic-3682109553979749010-152x114.jpeg

2009 Mercedes-Benz C-Class C 300 Sport Used Cars in Carrollton, TX 75006

Good Deal

Price: $8,996

Mileage: 100,772

Location: Carrollton, TX 75006

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Steel Grey Metallic Description: Used 2009 Mercedes-Benz C-Class C 300 Sport for sale - $8,996, 100,772 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Premium Wheels, Premium Package
https://static.cargurus.com/images/forsale/2018/04/11/15/21/2015_mercedes-benz_glk-class-pic-8551061792858493394-152x114.jpeg

2015 Mercedes-Benz GLK-Class GLK 350 Used Cars in Carrollton, TX 75006

Good Deal

Price: $25,996

Mileage: 33,327

Location: Carrollton, TX 75006

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Palladium Silver Metallic Description: Used 2015 Mercedes-Benz GLK-Class GLK 350 for sale - $25,996, 33,327 miles with LE Package, Leather Seats, Sunroof/Moonroof, Navigation System, Premium 1 Package, Bluetooth, Backup Camera, Multimedia Package, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2018/04/09/17/51/2014_bmw_x1-pic-695100801231992200-152x114.jpeg

2014 BMW X1 xDrive35i AWD Used Cars in Carrollton, TX 75006

Good Deal

Price: $23,296

Mileage: 14,302

Location: Carrollton, TX 75006

Average time on market: 54 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2014 BMW X1 xDrive35i AWD for sale - $23,296, 14,302 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Power Package, Navigation System, Technology Package, Premium Wheels, Heat Package, Premium Package, Climate Package, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2018/04/09/17/51/2015_bmw_4_series-pic-4602611596166966071-152x114.jpeg

2015 BMW 4 Series 428i xDrive Convertible AWD Used Cars in Carrollton, TX 75006

Good Deal

Price: $31,596

Mileage: 35,775

Location: Carrollton, TX 75006

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Imperial Blue Metallic Description: Used 2015 BMW 4 Series 428i xDrive Convertible AWD for sale - $31,596, 35,775 miles with Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2018/04/12/15/05/2012_volkswagen_passat-pic-7344205946987446445-152x114.jpeg

2012 Volkswagen Passat SEL PZEV Used Cars in Carrollton, TX 75006

Good Deal

Price: $12,996

Mileage: 23,864

Location: Carrollton, TX 75006

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Candy White Description: Used 2012 Volkswagen Passat SEL PZEV for sale - $12,996, 23,864 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 18, 2018
I found this car online and contacted via email, i then spoke with Rich on 4/17/18 to confirmed features on this specific car, he seemed a little unsure of his information on the car but I made an offer and he countered with a price that was $500 under their asking price. I told I would get back with him. I contacted him 4/18/18 and told him I would take the car. He said he would write a sales sheet and Demetri would contact my credit union and send them what the needed, Rich then texted me the actual sales sheet that would be sent to my cu, then he said I needed to go to their website and use a credit card to make a $500 deposit which came off the price of the car, I questioned this as Demetri was dealing with my cu directly, there was a completed sales sheet and I had already cleared everything with my cu; this was at 5:25 pm. At 7:49 pm I got a text from Rich which said, "the Beetle has been sold, sorry" All seemed a little weird.
Is this review helpful? Yes | No
Apr 17, 2018
This dealership has very well conditioned cars 1-3 years old that were leased. Only the best make it to the floor, but they do has trade-ins if you are looking for something not so new. They give you no pressure and let you move at your own pace, service all the way for them, in every aspect of the sale. Everyone I spoke with was very nice even before I decided to buy a car. I will definitely buy my next vehicle here and let my friends and family know as well.
Is this review helpful? Yes | No
Apr 12, 2018
The dealership was in a warehouse that looked a little strange with an odd colored door. When I opened the door the cars inside were beautiful. Top of the line and high end cars. I came to look at Town and Country van. The sales person brought the van to me. It was in great shape. A very well taken care of van. I did a credit application got approved for financing at a good rate. The salesman kept telling me over and over I better buy it now because the van would sell quickly. He asked me to put a deposit down to hold the van. (It was about 7 pm that evening when I left the dealership) I told him no but that I would contact him first thing the next morning after I had talked with my spouse. The next morning I wrote the sales person an email (the same email address he had written me from) In my email I made a counter offer on the van. I know he received and read the email that morning because I received a notification the email had been read. I did not hear from the salesman the rest of the day. I never received a reply saying anything about my email or offer. The next morning I had no email from him either. That afternoon I received an email that said the Van has been sold. When I asked him why he didn't get back with me about the van, his statement was I tried to get you to put a deposit on the van to hold it and told you it would sell fast. So here is my advice, the cars I saw were beautiful and in good shape nice place, clean, and friendly staff. However from my limited experience with them I though the price was on the high end of retail for used cars. Again from my limited one experience with this car dealership they made no counter offer and never communicated back with me until they sold the van to someone else. If your looking for a nice car that your are willing to pay top dollar for immediately with no ability to negotiate the price, this is your kind of car dealership. If you are looking for true customer service and a reasonable price this car dealership is not for you! Again I remind you I only had the one experience with only one sales person.
1 of 2 people found this review helpful.
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Apr 3, 2018
GuruYNQF6
Good. They wanted me to come in and do a test drive. That was it.
Is this review helpful? Yes | No
Mar 22, 2018
Demarcus worked with to offer a fair deal.
Is this review helpful? Yes | No
Mar 4, 2018
eschutter
Great experience with sales team and owner. Took less then two hours to complete my purchase.
Is this review helpful? Yes | No
Mar 2, 2018
Fiaranext
Received several canned responses. Had a few email echanges with a sales person. Experience is neutral. Just ended up finding a different car.
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Mar 2, 2018
My experience with them was great. I purchased the vehicle the same day without any problems.
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Feb 15, 2018
Very helpful and professional
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Feb 12, 2018
THe salesman i worked with was the most knowledgable about BMWs. I found a car I liked a lot, but was hesitant because of the mileage at 44k. Price was good. BUt then i found a car with lower mileage and only a little higher.
Is this review helpful? Yes | No
Feb 2, 2018
GuruZB2PZ
My salesman was Al. Was contacted in less than 5 minutes after sending notification of interest. He is incredibly knowledgeable of the cars on the lot.Took two cars out for a test drive, even had two family members come and test drive to make sure it was a good purchase. He was very patient and let us take our time. I received a very good deal for what I was looking for. He did try to push inside financing,even had his manager come in to try and convince me. But I said no once and they let off. Maria did my financing and she was absolutely amazing and patient. Didn't try to rush the process like so many at the closing point try and do. Very I happy with my purchase and how smooth this transaction went.I love my new Mercedes!
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Jan 27, 2018
Excellent personnel, excellent deals, excellent vehicle
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Jan 27, 2018
GuruZX5HL
reached out to me
Is this review helpful? Yes | No
Jan 19, 2018
Guru5VJZ8
Great customer service.
Is this review helpful? Yes | No
Jan 4, 2018
Great people, supplied me with all of the information that I requested
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Dec 29, 2017
Very easy to work with overall. Very good service and staff.
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Dec 12, 2017
very helpful
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Dec 6, 2017
Josh and Rick very nice to work with. Only complaint, car delivered without rear wiper installed. Otherwise, all good.
Is this review helpful? Yes | No
Dec 4, 2017
GuruZ6DD1
Professional and no hassle car buying experience
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Dec 2, 2017
Call them want it to get a vehicle they said they will call me back never did or sent me a email..
2 of 2 people found this review helpful.
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Nov 28, 2017
redsoxbernie
They answered my question. The car has a build plate of 03/14 yet the dealer lists it as a 2015 car. Problem???
2 of 3 people found this review helpful.
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Nov 22, 2017
Clydew24
Responded in a timely fashion
1 of 1 people found this review helpful.
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Nov 19, 2017
Very efficient and professional. Ray was absolutely great to work with. I would definitely go back and buy another car from certified autoplex.
Is this review helpful? Yes | No
Nov 7, 2017
Very quick response,good price for the vehicle,but I'm still trying to get him down,you never know if you don't try...... Wayne
Is this review helpful? Yes | No
Nov 6, 2017
Store was very nice and clean. Very good quality of car on display. Very direct, but informative with all information regarding car, financing, providing information relating to car (Service Records) and car history.
1 of 2 people found this review helpful.
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Nov 5, 2017
rmcneal_us
vehicle sold before we arrived. dealer notified me before we drove 3 hours there.
3 of 3 people found this review helpful.
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Oct 6, 2017
They not only contacted us almost instantly, and we went to the dealer the next day and decided to buy the car. They were very professional and were not pushy at all. We are very pleased with the way we were treated and in the car that we purchased.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Hi Ray. We're glad to hear you had such a positive experience at our dealership. Thank you for the five star review! If you have any questions let us know. Enjoy your new vehicle!
Oct 2, 2017
GuruDR9T6
outstanding in every way.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the stellar review! Please let us know if we can assist you in the future.
Sep 23, 2017
Easiest car purchase I've ever had. Everyone was very professional & exceeded my expectations.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Joni! We're glad we were able to provide you with the best service possible. If you have any questions let us know. Enjoy your new car!
Sep 16, 2017
Wonderful experience at certified autoplex. They had numerous BMW i3, were low pressure sales, knowledgeable about this unusual car and easy to work with for financing. Highly recommend!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hi Lisa. Thank you for the positive review! We're glad to provide you with the best service possible for your car shopping needs. If you have any questions let us know. Otherwise, we hope you enjoy your new BMW i3!
Sep 12, 2017
Great service!!!!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the positive review Francisco! We appreciate your business.
Sep 5, 2017
Very friendly and worked through the paperwork quickly while I went and had lunch. I probably spent less than 30 minutes of my time inside the actual dealership!
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Jean! we're glad you had a positive and timely experience working with us. Thank you for the five star review! If you have any questions let us know.
Sep 1, 2017
They responded quickly to my questions
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Kim. Thank you for the fantastic review. If you have any additional questions please let us know. We'll be happy to help.
Aug 25, 2017
Great
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Camille! Thank you for the positive review. We're glad to be of assistance!
Aug 17, 2017
Robbynelle
Very nice. Responded quickly.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Robby. We're glad we were able to provide you with a prompt response. Thank you for the positive feedback!
Aug 4, 2017
jnyaguilar
Very quick and courteous!
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the positive review! We hope we were able to provide you the best car buying experience.
Jul 29, 2017
They reply promptly
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Tommy. Thank you for your business and the positive review!
Jul 27, 2017
It was a very excellent experience thank you
Is this review helpful? Yes | No
Response from current dealership owner:
You are welcome Gabriel! Thank you for positive review. We hope to continue doing business with you in the future.
Jul 25, 2017
They were very responsive, but we could not come to a conclusion regarding what they offered for my car.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Joe. We appreciate the review. We're sorry we were not able to come to an agreeable deal, however we hope we can earn your business in the future.
Jul 25, 2017
Awesome experience...Sales was very thorough and knowledgeable...They also had car shipped for me, which was great!
Is this review helpful? Yes | No
Response from current dealership owner:
Hi Monica! Thank you for the positive review! If you have any questions feel free to give us a call. Enjoy your new vehicle!
Jul 19, 2017
Jay Tomko
5
Very professional. Quickly reply to my inquiry. Not pushy at all. Very informative. Easy to deal with.
Is this review helpful? Yes | No
Response from current dealership owner:
Thank you for the positive review! If you have any questions please let us know.
Jul 17, 2017
A totally unique and different experience. If you're looking for honesty, coupled with clean quality vehicles, and top notch customer service/satisfaction, then this is the place to go. From the time we walked in to the time we sealed the deal it was a pleasant experience with no "hidden" surprises. From our sales rep Rich Hill, to the finance rep Jason, to the sales manager Dimitri, these gentlemen were professional, efficient, very courteous, and a pleasure to work with. My son got his Lexus at a very nice price, and this mother (woman) was treated with dignity and respect. I would HIGHLY RECOMMEND Certified Autoplex to anyone who wants an honest deal on a clean, good quality vehicle.
0 of 1 people found this review helpful.
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Response from current dealership owner:
Hi Ivette! We appreciate your business. Thank you for the stellar review. We hope to work with you in the future for your next vehicle purchase. Enjoy the Lexus!
Jul 10, 2017
very prompt initial response and to my later inquiries - unfortunately, the car I was looking at was sold before I could get there to look at it (I am from Austin and they are in the Dallas area). Good experience with the staff overall.
Is this review helpful? Yes | No
Response from current dealership owner:
Hi John. We appreciate your review. We hope we can earn your business in the future should you find a vehicle in stock that you're interested in.
Jun 21, 2017
Guru9DVKZ
Responsive, knowledgeable, courteous.
Is this review helpful? Yes | No
Jun 6, 2017
so far so good, very responsive
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Jun 3, 2017
Car as described. Easy transaction. Friendly people. Drove 350 miles to pick up car and spent less then 30 minutes at the dealer. Will do business with again
4 of 4 people found this review helpful.
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Jun 1, 2017
Good response time, willing to work with customers.
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May 29, 2017
Great
Is this review helpful? Yes | No
Apr 29, 2017
Great selection, Non pushy salesman, excellent warranty..
2 of 3 people found this review helpful.
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Apr 23, 2017
just not a good experience with this dealer, provided the lowest trade-in value for my vehicle, worked up a proposal with a higher interest rate than what I had already been approved for with my existing financial provider after saying I would use them and just rework the existing loan, also didn't communicate well between the salesman & finance manager on options that I didn't want to purchase,
13 of 13 people found this review helpful.
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Apr 12, 2017
Made this purchase over internet. Jason was very professional and honest. We had to fly to Dallas for a funeral so arrangement to pick up car were very timely. My local mechanic rated my car as A+/. I rate service and Jason as A+
5 of 6 people found this review helpful.
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Apr 1, 2017
Manijur67
He was nice on the phone I told me what I was willing to pay he explained he couldn't match that price.
2 of 3 people found this review helpful.
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Mar 31, 2017
Guru94K8
I was prepaired to purchase the car. Looked at it drove it. Car was very well kept. However the title was not in hand at the point of sales. My time energy and hopes were all wasted.
7 of 8 people found this review helpful.
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Mar 20, 2017
Perhaps I do not understand but based on this ad on CarGurus I went to the dealer to purchase the car. This car was not at the dealer location. I was told it was at the dealer and would be back shortly. I followed up by submitting a form thru you asking for a contact when the car was available. I have spoken with three people and still have not seen the car. The sales people are very helpful and informative. I'm sure they could do a good job but advertising vehicles they don't have not good.
10 of 10 people found this review helpful.
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Mar 19, 2017
Ivan was very helpful!
4 of 5 people found this review helpful.
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Mar 17, 2017
These guys tried and did well, except my credit did not go through :(
1 of 2 people found this review helpful.
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Mar 8, 2017
Requested pictures of the vehicle. Received a reply with 4 pics of the outside. Requested pictures of the inside and bed. 2 pics of the inside and one of the bed. Vehicle did not appear to be ready for resale which is probably why there were no pictures posted. Responses to emails were same day.
1 of 2 people found this review helpful.
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Mar 3, 2017
Great!
1 of 3 people found this review helpful.
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Feb 25, 2017
Easiest and relaxing car buying experience. Stephen very good to work with. Between he and Austin I feel like I got a fair deal here. If you are looking for a great upscale used car this is a place you have to visit.
3 of 4 people found this review helpful.
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Feb 24, 2017
Excellent! Auto sold to another party.
1 of 1 people found this review helpful.
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Feb 16, 2017
Very attentive. Great experience. Appreciate all the emails of new deals.
1 of 2 people found this review helpful.
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Jan 21, 2017
I like them they got back to me really fast.
1 of 2 people found this review helpful.
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Jan 18, 2017
This dealership is high end, very professional. It would even be a great place to work if you were looking. Our salesperson was Stephen. He is superb! Let me tell you why. The used vehicle we purchased is not the BMW, Ferrari, or Mercedes they normally sell. Even still, with a short notice we were coming to look, he did enough homework on this van to be able to demonstrate is features. He knew it's features, it's carfax, it's story, it's pluses and minuses. He answered each question being fired at him by 2 picky people. He was energetic. After the sale, he did not change. He was still on the job of that sale. He will not leave you to figure everything out after you say, we want it. If he is a top salesperson at that company, I would not be surprised. The van was not only what they presented it to be, but, I think in better condition than the promoted material. Then, it was detailed and ready when we got there. Add to that, they provide a lifetime warranty. If I was ever to want a sports car, I would look at this dealership first.
4 of 6 people found this review helpful.
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Jan 3, 2017
SandyKOlson
They emailed and called. When I said I needed more time, they were courteous.
2 of 3 people found this review helpful.
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Dec 26, 2016
excellent
2 of 3 people found this review helpful.
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Dec 18, 2016
Great response, listened to what I wanted and didn't waste my time.
1 of 3 people found this review helpful.
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Dec 2, 2016
Dealer got back to me the next day via e-mail which I had requested answering all my questions I had asked about the vehicle. Dealer also followed up with a phone message a few days later asking if I was still interested in the vehicle. I'm shopping around still and in no hurry to buy a vehicle. I would use this dealer again.
3 of 4 people found this review helpful.
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Nov 14, 2016
Excellent, both Stephen and the dealership. Highly impressed.
2 of 3 people found this review helpful.
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Nov 8, 2016
The service was great and the saleman were A one .
2 of 3 people found this review helpful.
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Oct 21, 2016
Excellent
3 of 4 people found this review helpful.
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Oct 21, 2016
Quick response
1 of 2 people found this review helpful.
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Sep 25, 2016
Excellent experience.
1 of 2 people found this review helpful.
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Sep 13, 2016
The best! Go here for great service and no pressure!
1 of 2 people found this review helpful.
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Sep 8, 2016
Haven't gotten a chance to visit the dealer yet, but they have been great at getting in touch and seeing if I needed anything or had any questions.
1 of 1 people found this review helpful.
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Aug 22, 2016
I got the car they were all great
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Aug 9, 2016
Very helpful and informative!
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Jul 2, 2016
Great Experience.
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Jun 6, 2016
I had a very positive experience at this dealership. The salesman was not pushy and was very knowledgeable regarding the vehicle I was looking at. Would recommend the dealership to those looking to purchase a clean used vehicle.
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May 13, 2016
OMG!!! OH MY O MY!!! Rich Hill is like so totally awesome.. he made me feel at ease, no pressure just really there for me very very informative and I didn't even buy the car yet!!! great place I already start referring my family and friends to him!!!!! Rich Hill is the way to go!!! Add more STARS!!!
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May 11, 2016
Great, easy experience. Salesman was super nice and went above and beyond to get me the sale I wanted. Very nice dealership and waiting room although my wait wasn't long at all on a Saturday when dealerships are their busiest. Highly recommend.
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May 10, 2016
It was weird there is no customer service, they just want you money and move on typical non American owned dealership.
5 of 8 people found this review helpful.
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Read 77 old reviews
Apr 13, 2016
Everything worked out great!! I ended up purchasing the 2011 Lexus IS250C with less miles they had on their lot. Dennis was great to work with .
0 of 1 people found this review helpful.
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Apr 13, 2016
Turbo52
The car had a lot of touch up paint all over it, no manual, no navigation cd, no tool kit, no floor mats, no first aid kit.Passenger glass scratch, also moon roof glass as well!! The interior was in very good shape but needed extensive cleaning and sanitizing. I should have gotten a better deal, no price adjustment. The car was listed at fair market value. The only reason I bought the car was because they offered life time power train warranty, as long as I owned the car. Warranty no transferable. Needles to say, I need a paint job.
9 of 9 people found this review helpful.
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Mar 28, 2016
Dealer responded. but, did not answer my questions.
4 of 4 people found this review helpful.
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Mar 27, 2016
Great Communication
0 of 1 people found this review helpful.
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Mar 22, 2016
Wonderful experience. Happy with the service received and the vehicle purchased.
0 of 1 people found this review helpful.
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Mar 12, 2016
Got in touch with me very quickly !
0 of 1 people found this review helpful.
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Mar 8, 2016
Well versed representatives. Answered all my questions
0 of 1 people found this review helpful.
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Feb 29, 2016
Yes they did. They were pretty prompt with their responses and eager to answer any questions.
0 of 1 people found this review helpful.
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Feb 27, 2016
BillCat
Excellent
0 of 1 people found this review helpful.
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Feb 26, 2016
Professional. Followed up after each question.
0 of 1 people found this review helpful.
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Feb 25, 2016
Great place
0 of 1 people found this review helpful.
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Feb 22, 2016
Jason was my salesman - did a very good job of staying in contact. However, another customer had already put deposit down on the vehicle which I found after I did test drive. I will probably still do business with them. Impressed with their facility. Jason is a good knowledgeable salesman.
0 of 1 people found this review helpful.
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Feb 19, 2016
Kile1966
They were quick to respond to my email.
0 of 1 people found this review helpful.
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Feb 18, 2016
Certified Autoplex treated my wife and I great. The associate that help my wife and I was very patient and helpful. I would certainly recommend this dealer to others and definitely will go back.
0 of 1 people found this review helpful.
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Feb 4, 2016
I mad an appt to see this car the day before I would go see it. I was emailed in the morning to come on up and a sales person (name withheld) would help me with the car. The dealership is 45 mins away with no traffic. I'm half way there and they call me and tell me that someone took the car home and it wasn't available to see. They called me two hours later to see if I wanted to come see it the next day that it "should" be there. I did receive prompt calls and emails initially.
1 of 1 people found this review helpful.
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Feb 2, 2016
Meet with salesman great place
0 of 1 people found this review helpful.
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Jan 13, 2016
The sale's man was helpful. They only had the LR/RR in red, which, don't the color I wanted.
1 of 2 people found this review helpful.
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Jan 6, 2016
Awesome experience!! Friendly, courteous service. Amazing salesman, Rick Shelton!!!!
0 of 1 people found this review helpful.
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Jan 4, 2016
Had to contact them multiple times in multiple ways. For a vehicle to be on a lot over 190 days. Rich refused to even entertain my offer acting like their product is brand new high end.
5 of 5 people found this review helpful.
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Jan 3, 2016
Very professional and responsive. Somewhat disappointed that there was no flexibility in price or willingness to negotiate. My offer was turned down with no counter offer. Vehicle looked in pristine shape and dealer offers lifetime power train warranty (research reviews on this product before getting too excited ).
3 of 4 people found this review helpful.
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Dec 28, 2015
Polite and responsive
0 of 1 people found this review helpful.
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Dec 19, 2015
They were great in every way.
0 of 1 people found this review helpful.
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Dec 10, 2015
Quick friendly response, I'm just poking around, not serious about buying yet.
0 of 1 people found this review helpful.
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Nov 30, 2015
responded quickly
0 of 1 people found this review helpful.
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Nov 22, 2015
Stephen has been terrific to work with!!!
0 of 1 people found this review helpful.
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Nov 10, 2015
Excellent customer service
0 of 1 people found this review helpful.
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Nov 10, 2015
These guys are quick responders. Nice guys too
0 of 1 people found this review helpful.
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Oct 30, 2015
Absolutely Awesome. This is the place to go.
0 of 1 people found this review helpful.
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Oct 21, 2015
Professional courtesy with a new car atmosphere in an immaculate environment.
0 of 1 people found this review helpful.
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Oct 21, 2015
Excellent communication!
0 of 1 people found this review helpful.
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Oct 6, 2015
Larry the finance mgr. sold the vehicle after he spoke with me and told me my loan went through.
3 of 3 people found this review helpful.
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Sep 23, 2015
md90254
Quick n easy. Although they really markup their cars.
0 of 1 people found this review helpful.
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Sep 17, 2015
Great
0 of 1 people found this review helpful.
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Aug 30, 2015
Quick to respond by phone and email to my request for information!
Is this review helpful? Yes | No
Aug 23, 2015
Great response!
0 of 1 people found this review helpful.
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Aug 4, 2015
hecaurafa
Nice customer service
0 of 1 people found this review helpful.
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Jul 16, 2015
Had a great experience! Fast and efficient without pressure.
0 of 1 people found this review helpful.
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Jul 6, 2015
Great
0 of 1 people found this review helpful.
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Jun 15, 2015
Easy, smooth purchase with Patrick!
0 of 1 people found this review helpful.
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May 27, 2015
Very professional and knowledgeable.
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May 23, 2015
unorganized and does not keep their word. Customer service needs a lot of work in order to be great. I inquired about a vehicle, filled out the financing form and never heard from them. Then I get a random email with the sales associate speaking as if we have never spoken before. I emailed him saying I already inquired about the vehicle and filled out the finance form I was told he would call me back. I never received a call back. At this point if I get a call back and approved for the loan I will have to pass on the vehicle and purchase elsewhere. If this is the service I get when I haven't even bought the car yet I wonder what would be in store after I buy the car.
4 of 4 people found this review helpful.
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May 10, 2015
Very nice facility and selection of vehicles . We did not find our car there ,however we are impressed with the operation
Is this review helpful? Yes | No
May 9, 2015
Great service and a great price! Deal with Stephen he will get you a great deal! Fast process and an unlimited warranty? How can you beat that?
Is this review helpful? Yes | No
Apr 26, 2015
Rick returned my call. I had already committed to another Stingray, but he was totally understanding and genuine. I'd definitely consider Certified Autoplex in the future!
1 of 1 people found this review helpful.
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Apr 4, 2015
My experience at Certified Autoplex was a very nice one. I got the car I wanted at a real good price and the staff there was awesome. I recommend that everyone could experience what I did and get the car of their dreams like I did. Keep up the good work guy's.
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Apr 3, 2015
It's been only by email - Great ! !
Is this review helpful? Yes | No
Mar 26, 2015
Great
Is this review helpful? Yes | No
Mar 12, 2015
Great and easy to work with. Good buying experience, found a vehicle that I am happy with, make a deal and drove it home all in the same day.
Is this review helpful? Yes | No
Mar 5, 2015
I was looking for a specific year make and model vehicle, was not able to find it in their lot, but Stephen helped out looking at other options within their reach. friendly and professional staff, great looking place. I did not make a purchase, but my experience with them was great. thanks!
Is this review helpful? Yes | No
Feb 15, 2015
very professional
1 of 1 people found this review helpful.
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Jan 7, 2015
Treated professionally. Trade-in value I received was fair. At the end of the day I got a goo deal. Will definitely visit them again when it is time to buy the next Tahoe.
1 of 1 people found this review helpful.
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Dec 15, 2014
I bought a car from them.
Is this review helpful? Yes | No
Nov 19, 2014
Didn't care to talk tho me I had to call them each time. Even when they promised to call back. ..it was like they got my credit info and they disappeared
Is this review helpful? Yes | No
Nov 10, 2014
Ray Kay was the finest car salesman I have known. I bough a car there. Overall, a pleasant experience.
Is this review helpful? Yes | No
Nov 6, 2014
Excellent. Their customer service was above and beyond. They offered to run VINs of other cars around the city, and acknowledged if competitor was offering a good deal or not. We bought the car from them and are more than pleased. Ivan, our service representative was exceptional.
Is this review helpful? Yes | No
Oct 31, 2014
Great Job!
Is this review helpful? Yes | No
Oct 10, 2014
Responded immediately and is currently helping me find the correct car for me.
Is this review helpful? Yes | No
Sep 19, 2014
Very polite and good follow through
Is this review helpful? Yes | No
Sep 16, 2014
They will do everything possible to rip you off on your trade. They think you're an idiot and treat you like it. Was offered $3k below trade value in my car, when I had 5 other bids for $3k more. Cars are overpriced
Is this review helpful? Yes | No
Sep 2, 2014
Thank u but changed our mind on model
Is this review helpful? Yes | No
Jul 26, 2014
Dealer responded, but delivered a stripped car to local Toyota dealer for taking the car through the Toyota certification process, which I insisted upon. The keys, owners manuals, and floor mats had been removed.
Is this review helpful? Yes | No
Jul 13, 2014
Dennis was awesome! We didn't find the perfect vehicle however I would definitely check this dealer out!
Is this review helpful? Yes | No
May 24, 2014
Great deal and dealership! Great costumer service
Is this review helpful? Yes | No
May 16, 2014
It turned out to be a bad experience that isn't over with yet. I was dinged for an Carfax odometer notice that clearly showed that a service tech entered it wrong in the service area. I found damage to the unit after arriving home, and I felt that my integraty was questioned by the sales manager (if I hadn't taken a pic on the showroom floor that showed it he probably wouldn't have done anything to correct.
Is this review helpful? Yes | No
Apr 13, 2014
Ray was great. Very knowledgeable.
Is this review helpful? Yes | No
Dec 28, 2013
sold car before I could get there to see it.
Is this review helpful? Yes | No
Sep 8, 2013
eandrews53
25
Quick courteous response. Not pushy. Polite and informative.
Is this review helpful? Yes | No
Sep 7, 2013
I have received several email regarding the available vehicles.
Is this review helpful? Yes | No
Aug 15, 2013
Very helpful, friendly, and true professional staff. Mr. Amini, the sales person, listened to me, and helped me find the Lexus that I was looking for. Austin searched to find the best rate for the purchase, and he thoroughly reviewed the details of the loan for me. I had a very pleasant experience in purchasing my car with the dealership.
Is this review helpful? Yes | No
Jul 1, 2013
Pretty good but still dealing with some issues. Their detailers did not replace one of the floor mats and still waiting on action from them.
Is this review helpful? Yes | No
Jun 16, 2013
The info they have online is not accurate. When we go to dealership office they tell the vehicle problems but they dont fix that. If they fix then they increase the price.
Is this review helpful? Yes | No
Jun 13, 2013
heliski359
They were friendly and informative
Is this review helpful? Yes | No
May 6, 2013
Dealer responded to calls. Met with Sales Representative and drove vehicle. Made decision not to pursue that vehicle. Dealer was courteous.
Is this review helpful? Yes | No
Mar 3, 2013
I will purchase my next automobile at Certified Autoplex. Rich Hill is the finest sales representative I have ever dealt with.
Is this review helpful? Yes | No
Dec 16, 2012
Very helpful
Is this review helpful? Yes | No
Nov 16, 2012
It was a good buying experience. I'm still waiting for the promised touch up paint though.
Is this review helpful? Yes | No
Nov 3, 2012
I had a great experience.
Is this review helpful? Yes | No

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