Bonnell Ford

Currently in the process of purchasing a Ford Focus from Bonnell Ford. They take the stress and hassle out of used car shopping. Would recommend to anyone considering a Ford.

E-sales was fast to respond and her follow up was not just a "canned" response. Did not buy from dealer however I would recommend.

very good communication, fair to deal with

Very attentive. Thorough detail oriented. No hard sell but efficient.

HORRIBLE. We went for a test drive. The salesperson implied that he didn't want to go back to work, saying that we could stop for breakfast if we wanted to. Then, he just kept saying "turn right here, turn left here..." After half an hour I said that I had all the information I needed. After another ten minutes, I asked if we were heading back or not (at this point I was concerned that he was just trying to dilly dally so as not to go back to work). He said that we were, and that we were close. My boyfriend (who was thankfully with me) looked at his phone, and said that we were really far away from the dealership. That's when the salesperson revealed that his gps hadn't had reception for awhile. So, in short, he got us lost. ALSO, the tank was on empty. My boyfriend and I took over navigating, and finally got back to the dealership. The whole ordeal was an HOUR AND A HALF. It was horrible.

Sara responded right away. I inquired if there was a price drop. She had to check and told me she'd call back in ten minutes with the information. She was very professional and polite. She called within the ten minute timeframe. Unfortunately, the price drop wasn't low enough for my son to afford. I did buy a similar car from them a few years ago. They are a great dealership.

Easy going, no pressure.

Salesman was wonderful. Got a great deal on the 2012 Avalon and bought it.

Was a great experience from top to bottom. No games and easy to deal with. Maggie was great to deal with and she made the whole experience enjoyable. I highly recommend Bonnell Ford.