BMW of Sterling

Is this your dealership? Sign up for a dealer account

21710 Auto World Cir, Sterling, VA 20166 - Map & Directions

Sales: (571) 434-1944

Service: (571) 434-2400

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Nov 5, 2016
Excellent!
Is this review helpful? Yes | No
Oct 30, 2016
they are great specially omar is very helpful
Is this review helpful? Yes | No
Oct 29, 2016
People very helpful and friendly
Is this review helpful? Yes | No
Oct 22, 2016
good customer service
Is this review helpful? Yes | No
Oct 22, 2016
They worked with me on price. Organized shipment, let me have independent 3rd party inspect it (without hesitation) and were generally responsive. An above average experience. That said I haven't received the car yet so none of this is final.
Is this review helpful? Yes | No
Oct 6, 2016
The dealership and salesman Danny Reiser were great to work with. They were very friendly, accommodating and responded timely. I would definitely recommend this dealership and salesman.
Is this review helpful? Yes | No
Sep 27, 2016
Same problem, sales person could not discuss pricing, then when I made an offer they did not counter.
Is this review helpful? Yes | No
Sep 19, 2016
Thanks for revealing the price of the car, I contracted the dealer by email to get the price of the car (3X) They ignored my request and wanted me to talk with a sales person.
Is this review helpful? Yes | No
Sep 16, 2016
Very nice sales staff. Too far away for a test drive.
Is this review helpful? Yes | No
Sep 6, 2016
Outstanding to deal with give my wife and I a good deal. Treated us very well and our salesman Omar was very patient and knowable everyone at the dealership was great. I would buy a car there again. Love the car a Mini Cooper S clubman
Is this review helpful? Yes | No
Sep 1, 2016
Very responsive. Actually met one of the representatives, and he was very accommodating and thorough.
Is this review helpful? Yes | No
Jul 26, 2016
VALWood
Very friendly and helpful.
Is this review helpful? Yes | No
Jul 21, 2016
Omar couldn't have done a better job from my first contact questions, to more questions, to the test drive and on to the sale and even beyond. Since I was coming from Baltimore and needed a way to get to VA, he even told me how to get to the dealership by rail and offered to pick me up at the station. I've been to a lot of dealerships in the past few months and no one provided the service and constant, immediate reponses that Omar gave. Very pleased.
Is this review helpful? Yes | No
Jul 13, 2016
Excellent
Is this review helpful? Yes | No
Jul 10, 2016
Dealer is straightforward. They matched and even lowered a competitor's price . I would definitely recommend Jose Zapata to handle future transactions that you might have with BMW of Sterling.
Is this review helpful? Yes | No
Jul 2, 2016
Very good
Is this review helpful? Yes | No
Jun 23, 2016
It was very good saw the car test drove it sale person take the time out to show me features overall it was good
Is this review helpful? Yes | No
Jun 21, 2016
Iaponte
The salesman Omar was amazing. He contacted me within an hour of me submitting my request. He was very professional and answered all of my questions. I purchased the car two hours later.
Is this review helpful? Yes | No
Jun 9, 2016
sales people were cooperative, price of car was reasonable
Is this review helpful? Yes | No
Jun 8, 2016
Staff was very responsive and nice but they are unwilling to negotiate based on other dealerships. In this situation they were over charging by 10k
Is this review helpful? Yes | No
May 30, 2016
Good follow up,professional
Is this review helpful? Yes | No
May 24, 2016
Fast and smooth, very accomodating
Is this review helpful? Yes | No
May 19, 2016
car was as described
Is this review helpful? Yes | No
May 13, 2016
More on the expensive side with prices easy to find better deals elsewhere
Is this review helpful? Yes | No

Response from BMW of Sterling:

Hi Rum, Our prices are very competitive based on the retail market, most of our BMW's are Certified Pre-Owned so we include warranties!

Thanks for your visit!
Apr 27, 2016
webb_damian
Excellent. The dealer promptly contacted me and wanted to show me the vehicle instantly. The dealer even followed up with me several times, but I found another vehicle that caught my interest.
Is this review helpful? Yes | No
Apr 19, 2016
DeaLeroy contacted me promptly and was very helpful.
Is this review helpful? Yes | No
Apr 7, 2016
Pleasant, low pressure sale. Shavan was very helpful in the sales department and the accounting team was very efficient,
Is this review helpful? Yes | No
Apr 1, 2016
Yes, they contacted me. I did not go to this dealership. According to Cargurus they they were overpriced.
Is this review helpful? Yes | No
Mar 30, 2016
Quick response and follow up
Is this review helpful? Yes | No
Mar 23, 2016
Found the vehicle, contacted the dealership, they responded with in minutes, Steve Burger was very informative, and worked with me to get the best deal on the vehicle, the finance team was great to work with, I highly recommend them.
Is this review helpful? Yes | No
Mar 22, 2016
Danny Saboor was a pleasure to work with not pushy no nonsense and respectful. Love my new car!!!
Is this review helpful? Yes | No
Mar 14, 2016
Best dealer i have ever been to.
Is this review helpful? Yes | No
Mar 13, 2016
The dealer contacted me very promptly after my initial inquiry. The sales person was quite nice and very personable. Am interested in the vehicle they have, but have not gone to see it yet as they are waiting on documenttion pertaining to a recall on it. At this time, still waiting to hear back from dealer Update: After staying in contact with this dealer, I let them know on a Friday that I was planning on coming to test drive the vehicle on Saturday. I called on Saturday morning to confirm the vehicle was still available. The sales person confirmed the vehicle was available, so I set up a time to come see the car. We live over an hour away, so we had to plan our visit. Five minutes after confirming the vehicle was available, sales person called back and said someone had just put a deposit on the vehicle. I felt I had developed a bit of a relationship with the sales person, but found it suspect that 5 minutes after she told me the vehicle was availabe, she called back to say it was not. Seems like a lack of information on her part as to the availability of the vehicle. I was disapointed because I trusted the sales person (my mistake) that we had agreed to a meeting on the vehicle, and then suddenly it was unavailable. Most likely, the vehicle was already unavailable when I set up a meeting to see it, but she had not bothered to check until after we had agreed on a meeting time. Seems like an insincere way to do business.
Is this review helpful? Yes | No
Mar 13, 2016
Very quick response via email. Came in next business day and test drove car. Very friendly and easy to work with.
Is this review helpful? Yes | No
Mar 8, 2016
Purchased before from them had knowledge of dealership.
Is this review helpful? Yes | No
Feb 26, 2016
I read the CarFax on this red CooperS and saw and accident so replied back, not interested. Found another and called the dealer with the VIN#. Was on the lot and went out to see later that day. Got a great deal on a 2016, fully loaded Cooper S 4dr hardtop. Drove it home that day. Only drawback was distance to dealer from my home (over 1 hr), but the deal was too good to pass up. Staff were gracious and courteous. Finance always takes too long, but that is the standard. I had locked in a great price from an online site, and was very happy with the outcomes. Would recommend this dealer to others.
Is this review helpful? Yes | No
Feb 22, 2016
My experience was very poor. Rick took several days to respond via email. I called and had to leave a message - never heard anything back. I will not deal with this dealership going forward.
Is this review helpful? Yes | No
Jan 22, 2016
Wonderful experience dealing with this dealership! Danny was the best. We traveled from Ga to purchase car. Good, fair price. Couldn't be more pleased with our experience.
Is this review helpful? Yes | No
Jan 10, 2016
Very helpful and professional
Is this review helpful? Yes | No
Dec 8, 2015
Place was like a carnival. Think people hang out there just because it is a fun place. Dealership was packed. Wish they had the truck I wanted.
Is this review helpful? Yes | No

Response from BMW of Sterling:

Hi Kathy, We appreciate the visit!  We do have the ability to try and locate a vehicle that works for you, can you contact me directly?
Nov 17, 2015
Everything thing was great ftom the time i walked in the door ...Jason Lee is the best salesperson ever ...great experience
Is this review helpful? Yes | No
Nov 15, 2015
Dealer responded, but price much higher than blue book, even accounting for low mileage.
Is this review helpful? Yes | No
Nov 1, 2015
keroab
A+ Jose Zapata was Great!! Bought Car
Is this review helpful? Yes | No
Oct 29, 2015
The staff are friendly & professional. The dealership responded promptly to all my queries. I highly recommend them.
Is this review helpful? Yes | No
Oct 18, 2015
very prompt response to my inquire.
Is this review helpful? Yes | No
Feb 19, 2015
Quick, relevant response.
Is this review helpful? Yes | No
Jan 22, 2015
Received several follow up emails and calls regarding my inquiry. Everyone was friendly and helpful.
Is this review helpful? Yes | No
Jan 20, 2015
RQuash
The salesperson was courteous, and responded quickly.
Is this review helpful? Yes | No

Old Dealer Reviews

Feb 17, 2014
did not have the car. bait and switch
Is this review helpful? Yes | No
Feb 8, 2014
ok
Is this review helpful? Yes | No
Feb 8, 2014
Salesman was very supportive
Is this review helpful? Yes | No
Feb 6, 2014
Great communication. Excellent used car!!!
Is this review helpful? Yes | No
Jan 16, 2014
Danny got back to me very nice
Is this review helpful? Yes | No
Oct 26, 2013
Sal was excellent
Is this review helpful? Yes | No
Oct 23, 2013
Left a cars key, but the dealer attention was very good!
Is this review helpful? Yes | No
Jul 7, 2013
Prompt response. Very helpful. Polite and respectful. Offered a generous discount, but in the end more than my budget.
Is this review helpful? Yes | No
May 7, 2013
The salesman who attended to me was attentive & very helpful. He happily gave me a test drive without trying to push me towards other cars.
Is this review helpful? Yes | No
May 5, 2013
Akilla21
25
Non-negotiable team.
Is this review helpful? Yes | No

Other Nearby Dealers

Dulles Chrysler Dodge Jeep Ram - 579 listings

109 Catoctin Cir SE, Leesburg, VA 20175

3 reviews
Ourisman Chantilly Kia - 205 listings

4105 Auto Park Circle, Chantilly, VA 20151

3 reviews
Alliance Auto Group - 30 listings

23551 Pebble Run Pl, Ste 180, Sterling, VA 20166

2 reviews
International Auto Sales Inc - 25 listings

9 Douglas Ct Ste H, Sterling, VA 20166

6 reviews
Champs Auto Inc - 23 listings

9 Douglas Ct, #A, Sterling, VA 20166

1 review
Motorcars Washington - 15 listings

44264 Mercure Circle, Sterling , VA 20166

3 reviews
Chantilly Auto Wholesale - 12 listings

25350 Pleasant Valley Rd #160, Chantilly, VA 20152

1 review
Safa Autos Repair

23571 Pebble Run Pl, # 120, Sterling, VA 20166

1 review
American Auto Group

25284 Pleasant Valley Road Unit 120, Chantilly, VA 20152

1 review
Northwest BMW - 491 listings

9702 Reisterstown Rd, Owings Mills, MD 21117

13 reviews
BMW of Fairfax

8427 Lee Hwy, Fairfax, VA 22031

11 reviews
BMW of Silver Spring

3211 Automobile Blvd, Silver Spring, MD 20904

18 reviews
Passport BMW

4730 Auth Place, Suitland, MD 20746

7 reviews
BMW of Alexandria - 401 listings

499 S Pickett Street, Alexandria, VA 22304

21 reviews
BMW of Rockville - 371 listings

1300 Rockville Pike, Rockville, MD 20852

10 reviews

Popular Used Cars

Used Ford F-150
3,374 Great Deals out of 203,978 listings starting at $1,273
Used Ford F-250
553 listings starting at $1,977
Used Chevrolet Silverado 1500
2,598 Great Deals out of 149,092 listings starting at $1,800
Used Chevrolet Silverado 2500HD
421 Great Deals out of 29,175 listings starting at $2,998
Used Ram 1500
1,384 Great Deals out of 113,764 listings starting at $6,999
Used Ram 2500
194 Great Deals out of 29,774 listings starting at $5,950
Used Toyota Camry
1,475 Great Deals out of 100,775 listings starting at $700
Used Toyota Corolla
1,336 Great Deals out of 68,327 listings starting at $1,399
Used Honda Accord
1,202 Great Deals out of 78,035 listings starting at $969
Used Honda Accord Coupe
245 Great Deals out of 11,608 listings starting at $1,350
Used Honda Accord Hybrid
16 Great Deals out of 6,636 listings starting at $14,628
Used Honda CR-V
1,292 Great Deals out of 75,395 listings starting at $1,999
Used Honda Civic
1,142 Great Deals out of 65,143 listings starting at $1,195
Used Honda Civic Coupe
331 Great Deals out of 17,032 listings starting at $900
Used Nissan Altima
1,128 Great Deals out of 85,763 listings starting at $695