BMW of San Francisco

Good

Prompt and friendly dealer. Ended up buying this car.

Good communication follow-up, Decided not to purchase, selected other vehicle.

Terrible dealership. Ruined my complete experience of purchasing a car. Very disappointed with Winston and Ralph who I believe is the owner / general manager at the dealership. I would strongly recommend looking elsewhere.

Dealer is always trying to persuade you to visit the dealership, which is kind of irritating

They offer resonable price and offered assistance to get my car and helped me learn new functions of the car. Full service!

Responded quickly to my inquiry.

The sales person responded quickly and courteously. I haven't had time to reply. He was also seemed well informed as to my wants.

Very professional, but too far away from me to buy an all electric vehicle.

A lot of options and competitive price

Mico was amazing.

Did not purchase a car but it was not due to service. Team there is very professional

Car wasn't there even though I got there when they opened

They helped me a lot! I'm satisfied.

Wanted to trade my vehicle in for The dodge they offered a very low amount for my vehicle so it wasn't possible, didn't negotiate or anything!...

Good associate

Generic email No follow up. When called acted like they were doing a favor. Expected me to come from San Diego to SF before talking price.

Not willing to negotiate, would rather send a car off to auction, then take a good offer.

Walked out of a 2 hour visit because they wouldn't budge over 100$ on price. I'm sorry but if you're going to use algorithms for pricing models, then you had better use the same kbb and carfax as everyone else.

seemed uninterested in helping

Complete waste of time. Poor service and wouldn't honor price listed on autotrader for a used car on the lot. Really bad attitudes and experience. I won't be going back

Internet manager did an excellent job of communicating. Vehicle I was interested in sold before I could wrap up the deal but not dealership's issue.

They were very fast to respond. They even stayed well past the dealers hours to show me the car.

Frank and FeriDon from BMW of San Francisco were great sales people. Great customer service. They were very accommodating & they gave me the best deal on my car compared to other dealerships.

Contacted me with in hours. Great Guys.

Very responsive, Markus is a very attentive salesperson

bought a car from there!!!

Quick response

Dealer returned my initial contact promptly.

Dealer responded, but never sent the pictures I had requested and he had promised. Good thing actually as the car was a hard top vert and I was looking ONLY for a soft top vert. Had I seen pictures of the car I would not have driven 85 miles to look at it and ultimately buy it. Nice dealership, nice people and great inventory.

Sales person rushed the deal, took 2 customers at same time, didn't provid the second key which was in the dealership, didn't preenspection a dant was missed. Management and other sales people like Alex had to cover her lack of paying attention to provid was was need to be done and I had to go back and forth from 80 miles away to take care of these maters.

fair response could never get a real answer invested 3 hours of my time without getting a price always wanted me to come down there nothing over the phone

I found this dealership professional and friendly, and the car I bought from them runs like a champ with no problem, not only in technical aspect but also in how smooth the car runs. Unlike Toyota Marin from whom I bought a Subaru, which was not even done by Toyota Marin the minimum preparation for selling a used car to a customer.

Dealer called immediately. Set up an appointment. Did not go because we bought another car.