BMW of Morristown

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111 Ridgedale Ave, Morristown, NJ 07960
Map & Directions

Sales: (877) 737-8114

Service: (877) 371-4997

Today 9:00am - 8:00pm
(Open Now)
show business hours
Aug 7, 2016
They were very responsive to my questions.
0 of 1 people found this review helpful.
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Aug 1, 2016
Bought this car. Great experience
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Jul 17, 2016
Strangest communication I have ever received. A lot of empty space and a number of question marks. No lnformation about my question...then a follow-up e-mail with more blank spaces and more question marks. Inasmuch as the price is about $15 K more than any other car like this, I gave up.
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Jul 16, 2016
Car was already sold however it stayed advertised for weeks to get business.
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Jun 24, 2016
Very honest
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May 3, 2016
They called me next day of my email saying that someone will get back to me from sales. I never got a call back from then. I tried calling back and called back and ask to speak to someone and i was transferred to sales manager. Sales manager said he will be calling me back to give me more details of purchase process but never did. I called him back on the second day and I was told that he was going to call me back to discuss the price of the vehicle but he never did. When I called back the third time and spoke to him he gave me the same runaround. For the last time I called him back during the day and I was told by sales manager 20 minutes before I talked to him he sold the vehicle. Very poor management. Very poor communication. No respect for their customers. Good luck.
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Apr 11, 2016
Fantastic customer service & follow up
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Feb 14, 2016
Marc Bonanno was super professional and a great zero pressure sales person. I would recommend visiting BMW of Morristown if your in the market for a pre owned.
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Feb 3, 2016
I contacted them and they didn't end up having the car I inquired about any longer, but they responded very quickly and politely and even offered to keep in touch if they found any more or the car I asked about
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Aug 9, 2015
I like the car but it doesn't have a sunroof a. That's one of my requirements
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Mar 1, 2015
jazzymichael
Two representatives from the dealer responded quickly. Scheduled a test drive soon after we connected. I hope to go back in a month to purchase, if my car is there.
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Old Dealer Reviews

Feb 17, 2015
I emailed the store, and stopped first thing in the morning to confirm that the vehicle was there. Replied to the salesman email and by the time I return to the dealer with check in hand they had sold the car. The salesperson promised to find me another car but a week went by and he didn't call.
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Dec 13, 2014
Does not respond right away. Then I called then and they said would call back. No response to my offer then I asked for photos of a car that was hit while in their procession and they said they did not have photos. Really. ??
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Nov 2, 2014
Honestly, when you work with Professionals like Marc Bonanno and his team...it just shows. Guy handled everything from soup to nuts and I wasn't even buying a new BMW; I bought a used Honda. The level of professionalism, intelligence, and dedication to customer service at this place makes me want to deal just with these guys in the future.
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Aug 31, 2014
Informative
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Aug 6, 2014
Nice
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Jun 8, 2013
Not sure why it says dealer never responded because they did respond and I purchased a vehicle from them. Kudos to Morristown BMW for having such a great salesperson as Angel Perez and John Oliver. They were both attentive to my needs and worked well in meeting my guidelines.
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Apr 27, 2013
good
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Apr 24, 2013
very good follow up
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Dec 11, 2012
emails back and forth phone calls back and forth with no deal after 2 weeks.
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Nov 20, 2012
Client advisor,Gary Albanese is excellent salesman
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Sep 1, 2012
Relray
Very nice. Did not have car I was looking for.
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Aug 10, 2012
They relisted cars that were sold already in an effort to generate calls.
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Jul 4, 2012
Dealer responded right away but was 2 1/2 hours away
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Jun 27, 2012
Responded quickly and very informative.
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Mar 11, 2012
BeemerLew
Had my car for over a week for sun roof air leak and hard shift of trans. into 2nd gear. Never fixed trans. Didn't contact me on delay. Won't ever return here for service. Regional BMW was advised of probs. and never contacted me.
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