BMW of Morristown

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111 Ridgedale Ave
Morristown, NJ 07960

http://www.morristownbmw.com

Sales: (877) 737-8114

Service: (877) 371-4997

Today 9:00am - 8:00pm

(Open Now)

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Sales Reviews (16)

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Jgarrod

Aug 31, 2017

Good

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Tango_1085

Aug 27, 2017

Got back to me promptly

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Kurt

Aug 11, 2017

They wanted to give me about $5000 less for my trade then Kelly Blue Book, and it is only 1 year old and in perfect condition.

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Barnboy

Jul 29, 2017

Very quick to respond. Offered alternatives when Inwas undecided. Would go back again.

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Joelappine

Jun 16, 2017

Got back to me. Didn't buy from them but they were fine.

3 of 3 people found this review helpful.

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seasar

May 27, 2017

Terrible, checked that the car I was interested in was available before going to this dealer. The car was across the street, exactly what I was looking for and test drove. After spending another 25 minutes outside checking the car I decided to go in to start the process of purchasing. The salesman greeted me with "sorry but we have a deposit on that car, can I interest you in a another". Really?

3 of 5 people found this review helpful.

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Diego

May 17, 2017

quick response

2 of 2 people found this review helpful.

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John

Aug 7, 2016

They were very responsive to my questions.

1 of 2 people found this review helpful.

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Matt

Aug 1, 2016

Bought this car. Great experience

1 of 1 people found this review helpful.

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Char

Jul 17, 2016

Strangest communication I have ever received. A lot of empty space and a number of question marks. No lnformation about my question...then a follow-up e-mail with more blank spaces and more question marks. Inasmuch as the price is about $15 K more than any other car like this, I gave up.

3 of 5 people found this review helpful.

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Kimberly

Jul 16, 2016

Car was already sold however it stayed advertised for weeks to get business.

2 of 5 people found this review helpful.

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Tammy

Jun 24, 2016

Very honest

2 of 2 people found this review helpful.

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vecdi

May 3, 2016

They called me next day of my email saying that someone will get back to me from sales. I never got a call back from then. I tried calling back and called back and ask to speak to someone and i was transferred to sales manager. Sales manager said he will be calling me back to give me more details of purchase process but never did. I called him back on the second day and I was told that he was going to call me back to discuss the price of the vehicle but he never did. When I called back the third time and spoke to him he gave me the same runaround. For the last time I called him back during the day and I was told by sales manager 20 minutes before I talked to him he sold the vehicle. Very poor management. Very poor communication. No respect for their customers. Good luck.

2 of 4 people found this review helpful.

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tom

Apr 11, 2016

Fantastic customer service & follow up

1 of 1 people found this review helpful.

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Rob

Feb 14, 2016

Marc Bonanno was super professional and a great zero pressure sales person. I would recommend visiting BMW of Morristown if your in the market for a pre owned.

3 of 3 people found this review helpful.

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Kelly

Feb 3, 2016

I contacted them and they didn't end up having the car I inquired about any longer, but they responded very quickly and politely and even offered to keep in touch if they found any more or the car I asked about

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Read 17 old reviews

Shaun

Aug 9, 2015

I like the car but it doesn't have a sunroof a. That's one of my requirements

0 of 4 people found this review helpful.

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jazzymichael

Mar 1, 2015

Two representatives from the dealer responded quickly. Scheduled a test drive soon after we connected. I hope to go back in a month to purchase, if my car is there.

1 of 1 people found this review helpful.

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Cash Buyer

Feb 17, 2015

I emailed the store, and stopped first thing in the morning to confirm that the vehicle was there. Replied to the salesman email and by the time I return to the dealer with check in hand they had sold the car. The salesperson promised to find me another car but a week went by and he didn't call.

0 of 1 people found this review helpful.

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PAUL

Dec 13, 2014

Does not respond right away. Then I called then and they said would call back. No response to my offer then I asked for photos of a car that was hit while in their procession and they said they did not have photos. Really. ??

0 of 1 people found this review helpful.

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Thomas

Nov 2, 2014

Honestly, when you work with Professionals like Marc Bonanno and his team...it just shows. Guy handled everything from soup to nuts and I wasn't even buying a new BMW; I bought a used Honda. The level of professionalism, intelligence, and dedication to customer service at this place makes me want to deal just with these guys in the future.

1 of 1 people found this review helpful.

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Tony

Aug 31, 2014

Informative

1 of 1 people found this review helpful.

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ryan

Aug 6, 2014

Nice

1 of 1 people found this review helpful.

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Leila

Jun 8, 2013

Not sure why it says dealer never responded because they did respond and I purchased a vehicle from them. Kudos to Morristown BMW for having such a great salesperson as Angel Perez and John Oliver. They were both attentive to my needs and worked well in meeting my guidelines.

1 of 1 people found this review helpful.

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edward

Apr 27, 2013

good

1 of 1 people found this review helpful.

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john

Apr 24, 2013

very good follow up

1 of 1 people found this review helpful.

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Susan

Dec 11, 2012

emails back and forth phone calls back and forth with no deal after 2 weeks.

0 of 1 people found this review helpful.

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Felix

Nov 20, 2012

Client advisor,Gary Albanese is excellent salesman

1 of 1 people found this review helpful.

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Relray

Sep 1, 2012

Very nice. Did not have car I was looking for.

1 of 1 people found this review helpful.

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Hasan

Aug 10, 2012

They relisted cars that were sold already in an effort to generate calls.

0 of 1 people found this review helpful.

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Bob

Jul 4, 2012

Dealer responded right away but was 2 1/2 hours away

0 of 1 people found this review helpful.

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JOHN

Jun 27, 2012

Responded quickly and very informative.

1 of 1 people found this review helpful.

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BeemerLew

Mar 11, 2012

Had my car for over a week for sun roof air leak and hard shift of trans. into 2nd gear. Never fixed trans. Didn't contact me on delay. Won't ever return here for service. Regional BMW was advised of probs. and never contacted me.

0 of 1 people found this review helpful.

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