BMW Mini of Freeport

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291 W Sunrise Hwy, Freeport, NY 11520
Map & Directions

Sales: (888) 380-8073

Service: (888) 554-5027

Today 9:00am - 8:30pm
(Closed Now)
show business hours
Jan 20, 2017
They were great thourgh the process, Follow up and all.
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Response from BMW Mini of Freeport:

Thanks, Ralph!  We're always excited to hear from our happy customers.  We appreciate your business, we hope to see you again!  -BMW of Freeport Team
Nov 8, 2016
The best
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Response from BMW Mini of Freeport:

We have the best customers, Chelsea!  We appreciate your business, we look forward to seeing you again!  -BMW of Freeport Team
Aug 30, 2016
Nina and Pres were fabulous. I would absolutely buy my next car from them as well. I purchased my car and the process went smoothly and without any problems. They were the best.
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Response from BMW Mini of Freeport:

Thank you for your kind review, Anne!  We're delighted to hear that Nina and Pres provided you with such great service.  Our team is proud of our helpful, hassle-free atmosphere.  We appreciate your business, we hope to see you again!
Aug 2, 2016
very good polite
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Response from BMW Mini of Freeport:

Thank you, Michael!  We're happy to hear that you had a good experience with us.  It's always our goal to provide five-star service - if there's anything we can do to make your next visit even better, please let me know!  -Gregg Vitello, GM, gvitello@bmwoffreeport.com, 516-208-2311
Jul 3, 2016
Very polite and accommodating
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Response from BMW Mini of Freeport:

Thank you for sharing your review, Daniel! We are glad to see that you are pleased with our tram here at BMW of Freeport and look forward to your next visit!

Best,
BMW of Freeport Team
Apr 27, 2016
Dealer did not listen to what I was saying, and strung me along to come in without giving me the information that I requested over the phone.
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Response from BMW Mini of Freeport:

Bill, I appreciate your feedback. I'm upset to hear you weren't satisfied with the service you received from our team. I'd like to discuss this in more detail. Would you please reach out to me at your earliest convenience?

Gregg Vitello, GM, gvitello@bmwoffreeport.com, 516-208-2311
Apr 20, 2016
Dealer is offering a vehicle for sale that they cannot sell, due to airbag recall. Dealer is willing take a deposit, but cannot deliver until recall is resolved - expected resolution is 6 - 9 months.
1 of 1 people found this review helpful.
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Response from BMW Mini of Freeport:

Dennis thanks for your feedback. I'd be happy to discuss this situation with you in more detail if you reach out to me with your contact info.

Gregg Vitello, GM, gvitello@bmwoffreeport.com, 516-208-2311
Apr 18, 2016
Although the Manager was very Apologetic about the condition of the Car ie... Going out to auction because of an array of mechanical failures, brakes, transmission leak, scratches all over the finish.. I have to say that communication with me was poor in this regard as I was scheduled for a test drive and the car was on a trailer when I arrived. So it was not an expected experience!
1 of 1 people found this review helpful.
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Response from BMW Mini of Freeport:

Hello, James.
It is unfortunate to hear you did not feel you were experiencing the same experience our customers have come to expect from us. If you will give me one last chance, I would like to help turn your negative experience into a positive one. Feel free to contact me at your earliest convenience. I hope to hear from you soon.
Best, Gregg Vitello, GM, gvitello@bmwoffreeport.com, 516-208-2311
Apr 15, 2016
Still contacted me even though the car was already sold. Very pleasant and helpful.
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Response from BMW Mini of Freeport:

Thank you for the review, E. Please feel free to let us know if there is anything we can do for you in the future.
Apr 2, 2016
Good dealership they responded on time very helpful and knowledgeable but i got there too late and car was sold
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Response from BMW Mini of Freeport:

Thanks for your review Bobby! We appreciate your feedback. If you have any comments that could improve your future experience please don't hesitate to reach out to us.

BMW of Freeport Team
Apr 2, 2016
Great, easy experience. Car was as advertised and Frank, the salesman, was excellent and took his time with us. No pressure to make a deal. Carlos, the sales manager, was very professional and worked the finances to make sure we were happy with the purchase and fit our budget
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Response from BMW Mini of Freeport:

Thanks for your review Claude! We're glad to hear Frank and our team took great care to make sure you were happy with your purchase. We look forward to seeing you again.
Feb 28, 2016
Overall the experience was good . The salesman that I dealt with was very energetic and expressed eagerness to make the transaction work. However, pricing flexibility did not meet my expectations.
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Response from BMW Mini of Freeport:

Thank you for your review!  We're glad that you had a positive experience with us.  We appreciate your feedback on pricing - we'll pass it along to our management team.  We hope to see you again, thanks for your business!
Feb 13, 2016
excellent
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Response from BMW Mini of Freeport:

Thanks, Nikki!  We're so happy to hear that you had a five-star experience with us.
Jan 16, 2016
Warm honest people! Absolutely great! Will definitely go back again! Just not the car I like, but pleasure to deal with! Great people.
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Response from BMW Mini of Freeport:

Thank you, John!  We're happy to hear that you had a good experience with us.  We appreciate you stopping by, please let us know if we can be of help in the future!
Dec 22, 2015
5 star rating. The sales team worked long and hard to get me the vehicle I wanted.
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Nov 24, 2015
was quick purchase smoking deal noone can beat this... Thanks Carlos and Nina for selling me great car for best price.
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Nov 18, 2015
Poor communications Too long of a delay in response times.
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Nov 3, 2015
Great experience! Very professional, Nina was the most knowledgable salesperson i have ever dealt with! I would definetely deal with bmw of freeport again!
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Oct 21, 2015
Easiest most pleasant car buying experience I've ever had. Period!
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Oct 10, 2015
Not sure what to think of this place. 3 different people responded . 2 weeks apart. Some said it was sold, others said it wasn't in their system. Great car, just too sketchy to want to actually continue with purchasing the car
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Sep 17, 2015
Excellent service by all the staff members. Everyone was very friendly. I got the Infiniti FX35 2010. Was a but pricy but the car condition was just beautiful inside and out. Runs spectacular and my family and I were very pleased. Disappointment is not in this dealership's dictionary ;)
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Apr 22, 2015
Quick email response, price on cargurus website was the price I was given.
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Old Dealer Reviews

Jan 30, 2015
Very bad experience with the sales rep. Sales guy just pull any number out for my trade in and told me good luck. I told him my payoff and he text me back saying we will payoff your car, even though the trade in reality was about 8k more over my payoff value.
1 of 1 people found this review helpful.
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Jan 18, 2015
They are ok but did not do enough to help me get the car I needed
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Jan 18, 2015
I have been shopping for a vehicle and was not sure if I wanted to purchase another BMW X5 because of my not so pleasant experience I had with another dealership in Brooklyn. I decided to consider the Mercedes ML 350 or GL 450 but was not impressed with the sales associates. So once again, I commenced my search for the BMW X5 model. My search brought me to the Freeport establishment. I sent an email to Felicia and received a prompt response. I was very impressed and she was friendly. I met with the pre-owned Assistant Manager Mr. Carlos Nieto who was professional, knowledgeable and honest. I was extremely pleased with my experience with Mr. Nieto; we sealed the deal I will definitely recommend this dealership and Mr. Nieto...he's great!
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Jan 10, 2015
Great no pressure
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Oct 20, 2014
very willing to answer questions
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