AutoNation Chrysler Jeep West

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At AutoNation Chrysler Jeep West, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 3-day return policy. Just another way we make car buying easy.

16300 W Colfax Ave
Golden, CO 80401

Sales: (877) 206-4329

Service: (877) 206-4329

Today 9:00am - 9:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 26, 2017
5
They had a quick response but sold the car before I got there, 20 minutes after I talked to them. I was a good deal, and had many other cars just not what I was looking for.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chrysler Jeep West:

Hi David, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Jeep West take our reviews very seriously. We are disappointed that your experience was not up to the customer service standards we hold ourselves to. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6104. We hope to hear from you.
Aug 23, 2017
sharon03
very nice
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chrysler Jeep West:

Sharon, thank you for giving our dealership such a high star rating! We hope you choose us again in the future!
Aug 14, 2017
Christa Lynam
They replied, I went to look at the cars I was interested in. They both had hail damage which wasn't disclosed before I arrived. I did drive another car. I asked for the information they sales rep said he would send it. I never received it. I was interested in the car so called again spoke to someone else he was very professional. I went back he helped me the next day I went back to drive the car. The battery was dead... Ultimately the sales manager got evolved and they did try and work things out but overall just a frustrating experience.
Is this review helpful? Yes | No

Response from AutoNation Chrysler Jeep West:

Hi Christa, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Jeep West take our reviews very seriously. We want to assure you it was not our intention to frustrate or disappoint you during this process. Please call our General Manager at (303) 578-6104 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Aug 10, 2017
Responded very quickly. Did send very detailed pictures within very short time to my email.
Is this review helpful? Yes | No
Aug 6, 2017
Nonogmc
Quick response and answered all questions
Is this review helpful? Yes | No
Aug 2, 2017
Guru9MLL1
Quick response time, very friendly customer service and the highest trade-in value and offered on my Hummer 2.. biggest selection I found and looking forward to working with them in the future
Is this review helpful? Yes | No
Jul 11, 2017
I had a couple of questions that they answered promptly.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2017
Inventorsden
My salesman, Kevin, was laid back and pleasant. Most of the cars on the lot were severely hail damaged, including the one that I went specifically to see. He asked enough questions to find out what I was looking for and my price range and then encouraged me to look at a model that fit. The financing wasn't as smooth as we had hoped, and we are still waiting to see what terms they will get when they sell the loan to a third party. They seem to be better on the sales end and not so great on the money side.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 27, 2017
Sale person contacted me within a hour and did contact me by phone and email serval time after. I did not buy from them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2017
Friendly and helpful
Is this review helpful? Yes | No
May 9, 2017
Durango2426
He responded to my email immediately.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 1, 2017
Love my new truck
Is this review helpful? Yes | No
Apr 19, 2017
Nice people but not the right truck for me.
0 of 1 people found this review helpful.
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Feb 28, 2017
Honest and straight forward
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 24, 2016
They are over priced and not willing to work with people. I bought my first jeep from this location 16 years ago it did not go smooth then. I was thinking they may have changed their ways some since it has changed names. They have not. I know all Auto Nation locations are not the same. I
7 of 7 people found this review helpful.
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Sep 22, 2016
Everything 100!
Is this review helpful? Yes | No
Sep 20, 2016
Had to ask several times in email for info and pic of car and finally got on back and said car had clean carfax but picture clearly showed front end damage which they said was bumper and again, clearly it was bumper, hood and front end.
5 of 5 people found this review helpful.
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Sep 19, 2016
Salesman never stated that the 2013 SUV had hail damage. I drive a half hour for nothing.
4 of 4 people found this review helpful.
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Aug 3, 2016
Vehicle sold before I could get there. Suspicious it was hail damaged.
Is this review helpful? Yes | No
Jun 14, 2016
Dealer never answered question. About 3 days after inquiry the sales manager sent an email saying I would enjoy working with a named individual who has NEVER contacted me. I told the manager this is a reply and have heard nothing else from anyone.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 11, 2016
Elected not to buy, but good atmosphere and attentive staff.
Is this review helpful? Yes | No
Feb 28, 2016
Nice people but didn't find what I was looking for
Is this review helpful? Yes | No
Jan 14, 2016
Couldn't and wouldn't help a veteran serving overseas. I asked to hold for 8 days but company policy is 2 days. Non-military friendly. Stay away.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Jan 6, 2016
Had the wrong car listed. It was not the Soul!. The "up-selling and extras" sales pitch was a bit over the top.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 21, 2015
Purchased a great Jeep from this dealer and had a very positive buying experience.
Is this review helpful? Yes | No
Dec 9, 2015
First response was very fast, but dropped the ball thereafter.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 29, 2015
clean show room, excellent staff. The main receptionist was vary attentive to my time and had great people skills. everyone was way better than I expected.
Is this review helpful? Yes | No
Oct 23, 2015
Bought a new vehicle instead of used. Very helpful and no pressure
Is this review helpful? Yes | No
Oct 11, 2015
Quick response although I didn't go there or buy from them.
Is this review helpful? Yes | No
Oct 8, 2015
Great
Is this review helpful? Yes | No
Read 17 old reviews
Sep 4, 2015
Great sales people easy to work with, overall a great experience.
Is this review helpful? Yes | No
Apr 10, 2015
showed up Saturday late evening was greeted right away by Phil Brown. professional well-kept grounds and facility. call back on Monday vehicle was not ready picked up on Tuesday they make good on things like changing tires brakes and lowering price a couple thousand.
Is this review helpful? Yes | No
Apr 1, 2015
Great sales people. Let me take time to make a decision was very nice to work with.
Is this review helpful? Yes | No
Jan 28, 2015
Wrong information on car! Then tried to tell me "well I 2 the same but the one I liked was more and had double the miles! Just felt he wasn't on the up and up!
Is this review helpful? Yes | No
Jan 13, 2015
Good
Is this review helpful? Yes | No
Nov 20, 2014
Good prompt response. Too far to travel to buy a car.
Is this review helpful? Yes | No
Aug 6, 2014
Excellent experience. I purchased my car from them!
Is this review helpful? Yes | No
Mar 29, 2014
Was helpful at site, however pretty abrupt via e-mail.
Is this review helpful? Yes | No
Mar 11, 2014
Quick response with phone and email
Is this review helpful? Yes | No
Feb 25, 2014
Stayed in contact and were very nice. Their vehicle was older than we wanted, found another at a nother dealer.
Is this review helpful? Yes | No
Feb 6, 2014
everyone was very nice, very attentive, abd my sales rep Kevin is the best!
Is this review helpful? Yes | No
Feb 3, 2014
trhawkey
good team
Is this review helpful? Yes | No
Jun 25, 2013
Great crew of guys
Is this review helpful? Yes | No
Apr 19, 2013
These guys are the best
Is this review helpful? Yes | No
Mar 16, 2013
Friendly, fast
Is this review helpful? Yes | No
Mar 11, 2013
This is the dealer that helped me the most. They worked with me and my current financial institution, and got the deal done...I am very pleased with this vehicle!
Is this review helpful? Yes | No
Feb 22, 2012
Sales and finance were great but after I picked up my vehicle I found the interior was dirty ie dog hair all over, grit in carpets and seats,grit on dash board.
1 of 1 people found this review helpful.
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