Used Volkswagen Passat for Sale in Philadelphia, PA

Delivery and service where great. Had a small issue with the car and it was cleared up instantly.

Took them 4 days to get back to me after numerous attempts to contact them. Lost all confidence in them Made me afraid to do any type of business which them

Excellent staff. Great service. Very slow getting car registered or transfer of existing registration.

Very good response time...informative with emails sent. I just closed on a deal that was nearby.

Great experience!

Great communication and free delivery. All the paperwork was done online. The trade in process was quick.

It was great

Fast response

The salesmen were very helpful and patient.

Responsive, didn’t buy vehicle but very professional

I bought the truck and had a good buying experience.

Very responsive helpful dedicated professional I will be dealing with them in the future

very courteous and professional.

Easy to deal with, one minor issue they resolved quickly. I would deal with them again

Photos were very decieving drove 60mi to find a painted over rusted banged up over priced piece of junk

Texted me about an appointment, was very nice. I never got to go to the dealership, but that was on me not them

They did send me an email, but I was a little disappointed that I did not hear back from them one way or another regarding the finance application I submitted. I had to call them. It did not make me feel like they were extremely interested in selling the vehicle.

I called about a car, did the online loan app.. No one ever called back.. Days later I called, was told I was approved.. But the guy wasn’t interested in selling it..The Van is still sitting there and they just dropped the price by $2000.. So don’t waste your time here..

The dealer was very nice and courteous. But my timing was off because the car was just sold when I arrived at the dealership. That's OK - he showed me other cars but they were out of my price range. I would recommend the Randal Group for buying a quality used car.

Very Good experience

Excellent customer service and all around experience. I recommend them!!

Sales very helpful

Great customer service as soon as I walked through the door. They worked with me and my finances and got me the car I wanted for the price I wanted along with a low apr all in under 2.5 hours. They definitely know how to sell their cars and how to work with their customers. Super pleased.

Very helpful nice cars responsible priced not pushy at all

Great experience

My husband just recently bought a vehicle from them. After sending an inquiry on the vehicle the response time was fast.I have to say, definitely not your typical car salesman...But Better.... They were very friendly and easy going. We had an appointment and they were ready to help us right away. Vehicle was exactly how it was advertised. With that being said, the process was very smooth. I would definitely recommend them, and would also buy from them in the future.

Ray respond with the information that I needed quick and easy

Was sold this car with the understanding it had been inspected and everything checked out, but once taken to mechanic, was informed that is not true and it needed a lot of repairs. Would not have bought this car if I knew it had a ton of issues. Don't appreciate that I was essentially tricked and lied to with barely any help from the dealer to correct the issue.

Real Good Guy’s There! Felt right at home there!!

Didn’t purchase the car but was willing to negotiate.

Outstanding customer service, Jesus was the Sales person, he's a great person & a better sale person. I had no problems, no harassment, it was a real pleasure.

So I called this Dealership, for them to hang up on me 3 times in a row, purposely. I called an hour later and finally got in touch with someone. When the ladylike sounding gentlemen answered the phone he did not ask what car I was calling about but wanted ALL my personal info. Name, address, email, telephone number.... like why? I hung up. You guys are such an inconvenience.

Great communication

Got back to me quickly

The dealership was fantastic and worked with us to get the car we wanted.

I texted the representative around 7am to let him know that I was on my way to look at the car since I would have to drive about 100 miles to get to the Dealer. I doesn't expect me to reply instantly, but he did it around 10:30 am. Literally 12 min before reaching the Dealer. He told me that the car was sold. I think if he had warned me earlier, maybe he would have saved me the trip.

Responsive and helpful

Still in discussions

To Whom it may concern: I am truly happy with my purchase. Everyone was so helpful from the time I called, the test drive, to the paperwork, to me driving off the lot.One awesome experience.

Got back to me quickly:)

Courteous, prompt, honest

Michele Brattii at Just Joes was very prompt to return my inquiry. She was friendly, professional and not pushy. It was a very easy purchase as she let me take the car to my mechanic/autobody to inspect prior to the sale. Nothing to hide here!! Within 24 hrs I was an extremely happy customer. I would highly recommend Michele and Just Joes.

Fast response time

They called promptly and where very helpful

Greg was great truck was what the said it was got me finance quick and easy with a great rate would but another vehicle from them

They had great customer service skills. They also explained the paperwork thoroughly and was able to help me find the perfect car.. Thanks for everything..

Andrew was super helpful in getting a few photos before they were officially available. It was easy to set up an appointment. Not pushy, happy to just have a conversation. Easy to contact after the test drive visit. I'm hopeful we can make a deal soon!

Dealer responded and provided all neeeded information and very timely as well.

Played games, could not test drive car due to inspection for safety. First day it was available to test drive the car was already sold.

Very nice and professional. Brandy was excellent in sales.

Tried to buy this truck - I live on the other side of the same state, made a deal with salesperson who was supposed to send paperwork, did not and I never heard from him again, he did not respond to my follow up email. Ended up buying another truck (same truck, from another dealer on CarGurus). Then another salesperson from this dealership called back and asked if I was still interested in the truck. If a manager were to contact me I would gladly speak with them.

From my initial contact, until I drove off the lot, I felt extremely comfortable and respected!

Great experience from start to finish! Chose the car and it was delivered to my driveway the next day. Mike M. provided professional and courteous service and kept timely communication throughout! Would definitely recommend Mike and this dealership to a friend!

Quick response.

Nice , simple, and quite