Fred Beans Volkswagen

Great car buying experience

My whole experience was amazing. They were friendly and they were able to answer all of my questions. I would definitely buy a car from them again.

Very helpful sales staff. Great experience.

They contacted me several times in regard to buying a vehicle

Jay F. did a great job with whole buying experience. Received fair price for my trade in while making the process a pleaseant experience. I highly recommend him.

My experience at the dealership was adequate. The problem that I had was the car was listed online as having no accidents. But when I was at the dealer they showed me the Carfax which listed it as having an accident. That was a waste of my time

Very inviting and helpful. They make you feel comfortable like family, service was absolutely great. I enjoyed my trips to the dealership with more to go. Thanks Volkswagen in Devon Pa., I'll see you all in 3-4 months tops.

Bought it. Great Salesman and overall good experience

My experience was very good. Both the salesman and the business manager were very helpful and thorough.

Love my new car!!

He answered my email and wasn’t overly aggressive.

Excellent crew at this dealer. Pat was an awesome sales person, going so far as to make a video test drive for me. The deal fell through on the car, but good experience. Only glitch was getting my deposit returned in a timely manner, but that was resolved. Good dealership.

I didn't purchase the car but I was treated very nicely by Tom and his coworkers.

Made an appointment to test drive the car, but the car sold before our appointment, and wasnt informed until I reached out to the dealer. But very pleasant to deal with, and considerate otherwise.

Responsive and helpful

The advertised price listed on CarGurus includes all possible incentives, which we did not qualify for (active military, recent grad, etc) so the price was actually $1500 more. We ended up purchasing the car for $24,800. The car was hastily detailed (overspray of cleaner on the inside of the windshield and wheels, protective plastic still on part of the hood,etc.). The worst part of the experience was a product called TheftGuard. It was burried in "dealer fees" when they were working up a price. It wasn't until we were signing the paperwork that we saw it and questioned the finance guy about it. He explained that it is something they put on every car on their lot and it is not optional. The cost is $299. When we got home, we found in the paperwork where it explicitly states that the product is optional and is not required to purchase the car. We feel the finance rep. was less than honest about the TheftGuard coverage and that the dealership tries to bury it in the fees so no one will ask about it. I emailed both the salesperson and the general manager about it and both of them ignored my emails. Would not recommend this dealership for this reason.

Good service. Very responsive. Did not purchase from them, but good experience overall

Andrew Sun was great to work with. He was definitely on his game. The best salesman I've d

Great service

Very Good service! We don't get the deal done, but I will go back, thanks.

Great customer care from internet sales responder, think I eamiled them around 4am, not even 9am and had received an email, too bad someone made an offer before me for the vehicle.

They have tried to set up a time and contacted me multiple times but I haven't been able to get down there.

Excellent communication, but the car went fast before I could make it to the showroom :(

Everyone was great. They helped me get a low APR for financing. The voice command doesnt switch back to english. They have to order a new part. Only negative was the offer for my trade. I got 8800 for my trade and they selling it for 12899.

They mostly communicated well with me, but I was a little annoyed because they were slow to respond to a message on a car I knew I was very interested in. Once I was finally able to get a hold of them, then everybody was quick to talk to me.