Used Ford Escape for Sale in Albany, NY

Great, no issues

Quick response to my inquiry. The car I test drove was a cute car, but the cost was too high for the damage I saw. Customer service was ok but not great. The salesperson definitely had patience when I checked out 3 cars but smoked in front of my husband who has asthma. What you see is what you get kind of place.

They were courteous to get back to me!

Good

Lance the salesman was excellent, however they didn't get the five-star review because they failed to inform me that when I applied for financing it would be a hard inquiry on my credit and lower my credit score so I'm not very happy about that

Phil was honest and easy to work with. I received credit approval even though my credit is not so good. If you have not so good credit, you will need to put more money down. I was able to drive off in my Cadillac a happy woman!

Great response time and excellent buying experience. Vehicle was exactly as described. Sales and finance department are great, not pushy, very knowledgeable.

Dealer made contact but it was from 2 different people who weren’t on the same page. This was my dream truck at what I thought was an excellent price. Unfortunately one rep said it was sold and one said it was still for sale. Unfortunately it was sold in almost instantly! If nothing else, this dealer looks to have nice vehicles at good prices. Didn’t have enough interaction to make a quality opinion

Replied back to me within an hour of my email inquiry. Sent pictures Before they were posted on there website. Excellent communication!!

The dealer had my phone number but only contacted me by email once about the minivan.

So far is good, they communicated and answer my question quickly. Thank you!

The buying process at Toro was the most positive experience I’ve had buying a car. They were kind, patient and knowledgeable.

I like the salesman (owner?) He didn't try to influence you to buy. He explains and let you know about the car. I may goback to look for another one.

Experience was fine......unlike other places He responded.

Sales person not personable. Brought vehicle from back lot to us and just left it running and said spend as much time as want to look at it. He just walked away and did not offer a test ride or answer any questions. Car was so filthy inside I would not even sit in it.

Nice people, dealer need alike but more of organization,feels too crowd,but service is good

Dealer told that the car was sold but it is still on the website

The personnel was responsive and cordial. The vehicle was an "As is" vehicle and I was not comfortable with a purchase.

Car was sold but they reached out quickly.

Great communication and customer service from start to finish. I was traveling to them from another state and they had all the paperwork completely ready to go when I arrived. I had searched for 2 months for the right car for me. They had exactly what I wanted and offered a great price. I purchased a 2011 Toyota Avalon Limited and I'm loving the car. Great people. I would recommend them.

I got a good deal, with no hassles. Overall great experience. I will return to UP Honda for my next car. Highly recommended.

The dealership was very involved. I have Honda dealerships closer to me and Frankly not as good. I would love to meet the folks there when this Covid thing is over

Very pleasant and informative.not pushy and was the best experience buying a car that I have had.

Craig picked me up, took me for a test drive. He was very thorough explaining the details of the vehicle. He answered all my questions and we are working on my financing right now.

Great customer service. Answered all my questions. Upfront and honest, which is hard to come by these days. Truck got bought before I could get it so I can’t comment on the vehicle.

Real time contact was great but they did not follow up after they indicated they were.

Immediate Response

Overall experience very good. They were able to answer my questions and my attorney reviewed my purchase order and then i had a few more questions per my attorney and they were answered.When Car was picked-up it was detailed perfectly and all final paper work went smoothly and i was out in no time.Thanks for great service Monaco Ford Glastonbury!!!

Good

Good

Service was fine but took a while. Car was damaged when it was brought up for us to look at it. Major damaged to the passenger side rear bumper and passenger side rear taillight. This was not described in the details of the car, so it was a waste of a trip.

Did not end up purchasing but salesmen was very helpful sending more images and videos on vehicle.

Experience was fine......unlike other places He responded.

Very helpful. Truck was nice but not what I was looking for.

found out the truck did not have air conditioning but a great ruck

I feel I got a very good deal at Rockledge on a used Silverado. Keith and his staff were very responsive and accommodating. He represents his vehicles honestly and openly. It's important to have a vehicle checked by your mechanic before purchasing and Keith allowed me to take the truck 40 miles away to have it looked at by my guy. Thanks for a good deal and easy purchase Rockledge!

Great facility and excellent service.

Very helpful, responded quickly with accurate details

Went to buy the suburban, put down money, and got the approval, the truck was not for sale, because they didn't Inspect the vehicle first for all the damages. Complete waste for time, avoid this dealership.

Very knowledgeable and friendly staff Dealt with Bob and made my sons first car purchase easy.

Blasius North is a great dealership. Jeff was very helpful and assisted me throughout the whole process. Everyone there was very nice. I also went to a few other Blasius locations and they all had great vehicles at great prices. 10/10 recommend this dealer :)

Promptly replied to my inquiry

I did not buy the 2013 Prius C, but, the experience was still a positive one.

Friendly staff.

Very good experience.

The information i got through instant messaging was helpful

We had a positive experience with Faith’s. We made an appointment for a very busy Saturday, but never felt rushed or pushed to make a decision. We ultimately purchased a car here and the sales team seemed genuinely appreciative of our business. Our car was delivered to us on the day we requested.

I did not purchase the vehicle I inquired about. This is solely to comment that this dealer responded almost immediately to my inquiry.