Used Chevrolet Impala for Sale in Los Angeles, CA

I had in appointment wit Greg but when I showed up I was greeted by other salesman's. I told them that I had an appointment with Greg. They told me they will call him but no one came no Greg so I walk to the vehicle I was interesting I seen it and left! That had to be one of the most horrible service I ever experience. 0 stars

Dealer has a problem giving out the Itemized OTD invoice. Said I had to come down to test drive the vehicle to get exact numbers, and if they gave me the OTD worksheet Beforehand, they get charged a fee lol. Poor poor service.

Good communication/follow up!

This company has the best customer service experience. I bought a Mercedes from them. I live in las vegas nv. We made the best deal on the phone. Thanks Jimmy.

The car the salesman try to sell me had scratches and dints, and didn't want to Negotiate the price

Very nice people to talk to.

I called to verify the price they said that was the price but when I arrived the price increased by $7,000.00

Not enough staff only had one financial representative. Better communication with their staffing to avoid OVER calling customers 4 times even after setting an appointment time just 15 prior.

The dealer sales representative said over the phone that they could help me get this Nissan Armada truck even with my poor credit and good down payment but only wasted my time because when I went for a test drive they told me that I needed a cosigner. I clearly explained them over the phone before hand that I did not have a cosigner. I ended up getting a better truck somewhere else without any hassles.

Nice folks! Bought my son's first car from them. Excellent car buying experience. Great car at a great price. Other nice cars on their lot where some of the other places we tried had junk. Will definitely recommend them to my family and friends in the future.

It was a good experience, they answered my call and text and I didn’t buy a car but very professional people

Roberto was very polite and helpful

Great bunch of guys with extreme professionalism and kindness!

Incorrect info was given. Vehicle wasn't in running condition and all staff gave incorrect info of the vehicle.

Great

Not very good no follow-up not anxious to sell I told him I was out of town no call backs no nothing it really sucks

They were helpful They worked with me to make deal there were negatives but the positives out weigh them so I would go back.

Seems like this place is a scam. I put 4k for downpayment and they let me take the car. But the financing bank didn’t work and I had to give back the car and they gave me back only 2k. Horrible place.

Good

This is the car I bought... My experience with this dealer was excellent. Staff was very helpful, friendly and made it happen for me to be able to buy this car

I had a great experience, Moses answered quickly. I called to see if the car was available and it was, he said he could have it ready for me in half an hour. We went on a test drive and car was as expected. They helped me with financing and insurance. everything went smoothly! I'm so happy with my new car!

Very good experience on a walk up to the lot salesman Christian very professional extremely knowledgeable had my vehicle ready to test drive within minutes highly recommended

everything was fine

Very good

Very nice people but the car we called about was not available.

Cabe Toyota helped purchase vehicle on a Sunday at 9:00am and made a great Deal I rate 5 ⭐️ s

Super!!! 5 stars !!!

Complete waste of time. The car was dirty and scratched up and overpriced. The interior was worn out and shows it was unkempt. Customer service was non existent.

Had the best car purchasing experience at this dealer. Moses assisted me throughout the whole process, notified me an hour before I came in that the car I was looking for was available. Test drive was great. Moses and team couldn’t have made this experience any better. Great way to start the year! Highly recommend to any prospect customers looking to purchase or finance a vehicle.

Unfortunately the selected vehicle wasn’t available and sales representative offered similar four $2000 more. Rejected the offer.

Yes Brittany was great and kept in touch and followed up on every need I could imagine. I wish more dealerships and salespeople were the same. Great price on the vehicle, I didn't end up purchasing because my GF and I are stuck on a certain color however most of the vehicles at LAX Auto center are priced well and affordably.

It was a good one but I don't like to be pushed in this kind of situation. I am looking for a car, but it's not a rush. When I see what I am interested in with the options I would like, price and mileage then I'll be back in touch. Not sure why the car on the right keeps going up in price. The original price seemed far, which was about $22,000, give or take.

Deceptive marketing. Had $4100 of unadvertised aftermarket additions on a $16000 van. That’s a little over 25% above the listed price. This behavior in the used market is disgusting and must stop. It wastes buyers time and immediately creates an environment of distrust. Stay away from dealers who practice this form of car sales.

Very good communication and responded with all my questions and concerns I had in regards to the truck I was interested in.

Angel was great. Easy to work with, responsive, professional. No haggles!

Thanks Steve I was totally satisfied with my purchase!!!

Everyone i dealt with at Hertz Norwalk was friendly and professional. I called and told them what car I wanted... when I got there to go for a test drive it was out front and ready to go.

Excelent service

Great experience info.

I don’t recommend this dealer. They charge an additional $2000 dollars on top of taxes and fees for gps tracking even if you pay off the vehicle in cash. All five cars they advertised I was interested in were all sold.

Great conversation with carworld staff member. Will be going back to purchase the car. I just need to get financing for it and thanks to Capital one my daughter should have her new car this weekend

They are swindlers! They don't stay true to their adds, once you call them, the price from the add goes up higher. I'm buying the car straight out with no financing and they told me, I needed to purchase a $1995 tracking device, why should I?? why should they care where my car is located?? Bad Business!

Excelent service

Very helpful

Very courteous and helpful

Good experience so far.

Very timely and professional.

Overall amazing experience ..

Great svc, and thx for staging the vehicle prior to our arrival

I contacted the dealer about this vehicle and they told me no one had inquired about as of yet. We made arrangements to see the vehicle. I secured financing through my credit union. I called the dealer back and he told me he would contact me when the car was ready. Still waiting.

I recommend this dealer they respond pronto the sales men very professional.

Very helpful,respectful good experience

They were responsive at first but became unresponsive after I inquired about payment options. After following up on my inquiry, they told me they would get back with me but never did.

Looked at various cars...professional and dealership in great clean shape