Community Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

200 W Olive
Burbank, CA 91502

Sales: (866) 610-2450

Service: (866) 621-4464

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 30, 2018
Very professional I drove very far to go out there just to check out this vehicle it was exactly what they said it was very honest straight up always deal with Steven Buckley
Response from current dealership:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

Chad Kelman – GM, - (888) 295-6276
May 29, 2018
Roger at Community Chevrolet was awesome! Ended up buying new 2017 Corvette Z06 Convertible.
Response from current dealership:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Roger. Please let us know if we can ever help you in the future.

Chad Kelman – GM, - (888) 295-6276
Apr 12, 2018
Response from current dealership:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

Chad Kelman – GM, - (888) 295-6276
Mar 28, 2018
Although we couldn't come to an agreement on price, I found them to be cordial and professional
Response from current dealership:
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Chad Kelman – GM, - (888) 295-6276
Mar 13, 2018
One person said they would negotiate and the sales guy laughed and said this is the price
Response from current dealership:
Our team has received this review and it’s been acknowledged.

Chad Kelman – GM, - (888) 295-6276
Jan 21, 2018
Very poor online experience. Online inquiry only generates an offer to set an appointment, they don't answer your questions. The chat feature is with an off-site chat service, with no knowledge of the inventory. After eventually calling the dealer direct, and being hung up on by Roger, we drove 2.5 hours to find a filthy vehicle with a significant amount of body dings, excessive wear in and out.
3 people found this review helpful.
Response from current dealership:
We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further.

Chad Kelman – GM, - (888) 295-6276
Dec 11, 2017
A respectful, professional atmosphere. The White Honda was there waiting for us to see and test drive. Had to wait for the contract person, had a very delicious lunch while waiting for her. Great selection of new and used cars.
0 people found this review helpful.
Dec 8, 2017
Great response time
Nov 4, 2017
My online and offline experience with Community Chevrolet was excellent.
Mar 11, 2017
I drove a 2017 Chev Silverado High Country. There was no way I could afford this new. I went home and looked on line for a used High Country and was fortunate to find a 2014 with 12k miles at Community Chevrolet ( about 30 Mike's from home). I sent an inquiry and had a response early SAT morning (7 ish) it asked if what time I wanted to talk. I responded.l was up and a few minutes later the phone rang. We drove out and bought the truck. The internet price was the price but we thought it was fair as indicated by CG rating. My wife commented it didn't take as long as usual. This dealership made some promises for post sale which they have kept which impresses me.
2 people found this review helpful.
Jan 27, 2017
Jan 22, 2017
Bought the car at a fair price.
Nov 1, 2016
It was a pleasure dealing with the fleet salesman at Community Chevrolet!
0 people found this review helpful.
Oct 10, 2016
Informational and useful
Jul 27, 2016
Made buying a car for parents easy and I live 6 states away
Read 21 old reviews
Jul 5, 2016
Great service, great price.
Apr 13, 2016
Quick fast offers
Feb 26, 2016
0 people found this review helpful.
Feb 9, 2016
truck listed not available
Jan 28, 2016
We changed our mind on the size of truck. Dealer responded appropriately. Just too far away.
Jan 20, 2016
only received an email. not competitive.
Dec 2, 2015
Great answered ?s. Said when I was ready. Let them know. No hassle
0 people found this review helpful.
May 30, 2015
Would not sell the car As advertised online ! Classic bait and switch. Car was still on lot. A week later.
1 people found this review helpful.
Sep 14, 2014
the dealer called the next day. no email. did not tell me about the SUV is still there or not.
Apr 9, 2014
Dealer responded, said they had the car, then after a few days of no contact, the car was sold, but that "I could order one"
Mar 15, 2014
Friendly and helpful people.
Mar 3, 2014
We called the dealer (Community Chevrolet) to confirm that the vehicle advertised (2010 Prius - Used car, been in the dealership for over a month) is available. Got a couple of calls from the dealer, to confirm that we were on our way...drove 1.5 hours to reach the dealership and actually sat in the Prius, all ready to go for a test drive, when someone comes over to say that the vehicle has already been sold, 10 minutes ago. Luis was the sales person - absolutely polite while making the first contact, but as soon as we mentioned that we did not appreciate the long drive and sold the car under our nose, he was absolutely rude, indifferent and uninterested. How do these chaps get repeat business or referrals??? Had he been polite and apologetic, we would have totally understood. It is one of those things that can happen to folks, especially in the car business. But no!! Asked to speak to the manager, a guy called Harry..too busy to come and speak to a customer, as we waited a while, so we walked back to our Sienna, and then he came. I explain the situation saying that we do not appreciate what they had done, he was even more distant and rude, saying that is how car sales work in California… apologies, or can we interest you with another car, after all it is a dealership. We will never return and never recommend this dealership to anyone. If I could give a –ve star rating, I would have. Chevrolet was never our first choice, but now it will not be our last as well. Perhaps they do not care building a customer relationship… in a flea market. Finally, the same evening, we did buy a 2010 Prius from Nash autos (Costa Mesa - ask for Mo - very decent, courteous and polite chap, actually allowed us to take the Prius to a Toyota dealership, with no deposit, etc and have it professionally checked, how many folks are so confident with their products!!) and had a totally fantastic experience . So we own a beautiful 2010 Prius and an absolutely great price and mileage. And best of all located 5 minutes from where we live!!
1 people found this review helpful.
Feb 27, 2014
Responded immediately . Made several follow up contacts. Did not buy a car there because found a better deal.
Feb 6, 2014
Life long Chevy owner here. This dealer was pathetic. "Customer satisfaction is our ultimate priority"...just words people. Their actions speak so loudly you won't be able to hear what they're saying. I sent 5 emails, the original with an offer and I wanted one question answered...Can you work with what I can afford? All I got back from James was "make an appt and I can give you special internet pricing" ie, let us wear you down on our turf because we can't meet your price point but we will pressure you to use our financing so that the pre-approval you've obtained on your budget doesn't matter and you can pay our price for the car, in other words, more than you can afford". Next email, I call him out on his blatant side-stepping of actually answering my question multiple times after he offered to give me the information I needed and I don't hear another word from him. No spines found here. GM will get a note from me about this place.
1 people found this review helpful.
Nov 11, 2013
I had a great experience at this dealer! Would highly recommend them!
Oct 15, 2013
They approved me even before going to the dealer, bought this truck on 10-14-13. The day I applied.
0 people found this review helpful.
Oct 15, 2013
they contacted me almost immediately, but told me the vehicle I was interested in was already sold - but they offered alternatives and have kept in contact ever since
0 people found this review helpful.
Feb 27, 2013
nice and ready to deal
Jan 7, 2013
I called the agent @ the dealer & told me that the car was available, I drove almost a hour to buy the car, when I arrived there the agent went with me to test drive & after all this we went to the office to arrange everything to buy it, few minutes after he told me that the car was sold,lost 2:30 hrs of my time for nothing!!
1 people found this review helpful.
Jun 23, 2012
Response was quick and follow-up was good. (email)
Jun 23, 2011
They called me right back when i requested more info for the van i was looking into.
0 people found this review helpful.

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