2019 Ford Fusion for Sale in Los Angeles, CA

Be aware this dealership..They agreed on number (price) but when they saw your interest in vehicle they changed there price and said we never agreed on that price now if you wanna buy you need to pay that much, unprofessional people including manager

Dealer hides costs in vehicle, while advertising another price online. This is a lure to bring people by the dealership. In my opinion, if a dealer is resorting to these tactics, the. It begs the question what else are they hiding.

It was sold by the time I got there. It was a 70 mile drive. How would you feel if you just drove that far to have that happen?

Easy, no contact, haggle-free and fair pricing.

Very supportive and was willing to work with me.

Very good follow up

They quickly responded my request but did not answer my question or provided a carfax for my examination. They suggested to call and speak with a sales person.

Delivered as promised. Good communication.

They sent an email saying my appointment was cancelled. No further follow up.

Great customer service!

No hard sell or typical sales person rhetoric. I would recommend Stefany or Jessenya. I did end up buying the car I drove at a price that was respectful to both parties. Next is the service to see how a dealer really shines, and I got a good feeling so far.

great response went in a different direction

Arguing with me saying I need $7k down when I was already prequalified through a financial company and saying either I do it or go away, hope they’re not open after this crisis.

I want that car

They were very receptive

Doesn’t respond. Left false price on listing.

Dealer responded very quickly and professionally. Answered all my questions and concerns. Unfortunately I didn't qualify for the vehicle I want so I'm waiting but thank you Pacific Auto Center for the experience. I will return when ready.

Truck is overpriced and the description doesn’t cover the theft damage it has, scratches all over the truck, and doesn’t come with any key fobs.

They suck they were supposed to call back but we ended up calling them and they never picked up

Sales guy was very unprofessional, complained about his job and kept dropping F-bombs. When it was time to discuss numbers, the finance manager came out and asked, “So you want to pay $350/month for a $22K truck, when you’re paying $320 for your Honda Accord now?” He didn’t ask how much of a down payment I was willing to put down, that was his salutation. I ended up buying a $30K truck from Premier 1, putting down $15K. This dealership will never get my business!!!

The absolute worse costumer service is ever experienced. A bunch of dumb youngsters that walk around playing like they own the place. I was there for 45 min after I met Carlos and never even showed me the truck I inquired about.

Scheduled an appointment with Joseph Fisher. I showed up at time agreed upon & not only is he not here = the car isn’t here either!!

Quick and easy to test drive, we did not end up purchasing the vehicle.

I called ahead the day before and scheduled an appointment. Guy finally came out about 15 minutes after I arrived and acted like it was his first time seeing the vehicle. Car was dirty, had cracked screen in nav system, and was missing a hubcap. Also, tires were worn all around and need replacement soon. He offered to replace all but only if I purchased at full list price. I've been to a lot of car lots before and this one seemed a bit unprofessional. Not worth the hour drive to get there.

Attentive, no pressure sales people, and they don't accept offers.

texted back and forth. got 2 appointment confirmations; one from eric, one from brian. i sent my project manager and head mechanic to look at the car at 11am, our appointment time. no eric, no brian. the car we were interested in was buried 20 cars deep and was filthy dirty. Only deal with these guys if you are desperate.

Quick response, excellent folllow-up

Very friendly. Car was as described. A very good sales experience.

My experience with the dealership was fine. Unfortunately, the vehicle didn't meet my expectations for what I'm looking for.

I had a great experience with this dealership. They responded within 24hours, I completed a pre- qualification short form, and was told what documents I needed to bring with me. Everyone was friendly and accommodating at the dealership. I test drive the car, made my decision and the process moved quickly. I never felt rushed or pressured, which was nice. I got a great deal and drove off with the car I wanted.

Quite good hopefully I'll be able to do some business, I'm hoping to get a hold of

They were helpful and worked hard to gain me a deal. They always called back when I called star ford. Everything was what they said about the truck I purchased no hidden problems. I would definitely recommend star Ford of Glendale to anyone of my friends.

Good experience & very good people

Ish and Carlos were very nice amd very professional! They answered all our questions and worked with us on financing! We would definitely recommend this dealership.

Awesome Dealer

Very fast replies !

Wonderful experience with the dealer but decided to buy an fuel efficiency car.

Good

They contacted me in time. Provided me all the option

Very difficult to get ahold of anyone through emails and I called twice as they have a few trucks I was interested. Finally I got ahold of someone on my 3rd try. The other 2 I got voicemail with no calls back. Salesman text me pics and answered my questions. But I ended up purchasing elsewhere

If you want to get covid that's the place to go no one wears a mask! Also they try to add 2000 on top of asking price before you even sit down to talk about the price.

Good

Good customer service

Brad helped me he was Nice and laid back made it painless as possible I felt I got great deal so I’m happy

Pretty good service I found the car closer

Vehicle was available, dealer response was quick.

Excellent. Great car, great price. Jorge was just wonderfuk tibwork with, no pressure they did try tobsneaknin a preinstalled gps system and charge me 1500 bucks for it but was able to negotiate them down. All in all a great used car buying experience.

Purchase the car at a good deal. Nice and easy!

Tiffany & Heidi have been in touch on a regular basis. Very polite and professional.

Estevan was professional, responsive and helpful. Would buy from this dealership if right vehicle match.

Great experience.

Great Experience. The dealer was prompt in responding to emails and answered all my questions.The dealer did not force me to accept the dealer add-ons and honored the price advertised on Car Gurus. I would recommend doing business with this dealer.

Someone at the Dealer contact me about the car i was inquiring about. I ask the guy give me the total cost of the car so i can send the casher check. He gives me a $2300 hundred dollars above the cost of the car +tax + registration. I ask! What are the $2300?he said alarm, paint coating, engine and drive train warranty. I said BS. Your prices are deceive. No Business here.

Horrible customer service. 10/10 don’t recommend wish I could give it no stars.

Agent called me several times before and after. Test drive on this car went OK. The second test drive, on a 2019 Toyota Camry, was another story. Agent did not check my car back in after test drive and I was charged for two days rental. Make sure you return car within the two hours allotted.

Great

Friendly customer service !