Used Chevrolet Malibu for Sale in Los Angeles, CA

The worst dealership ever. I had to contact them, in order for me to get information about the vehicle. They were were eventually three salesman I dealt with because they all would tell me they were going to call me back. The internet manager made me fill out the credit application and told me he would get back with me and never did, come to find out he was off for the next two days. The worst customer service ever!!!

Received excellent customer service from Harry. He was very accommodating for my test drive appointment. I got a good deal on my new fiat 500.

Attempted to call and contact several times. Dealership set up call and then sales person took the day off. No other follow up despite several additional attempts on my part. I have no further interest in buying a car from this location.

They were not a truthful dealership. The price they put on this MINI Cooper here on CarGurus is not what they tell you in person. They raised the price by 4,000 dollars because of an upgraded piece on the car that they don’t even mention in the description on here. Be careful when contacting them.

Dealer was reasonable and fair

First rep seemed helpful but apparently he was too busy to help me. The guy he pawned me off on was not knowledgeable at all or willing to work with me on the numbers. The vehicle I went to see was covered with key marks and had a leaky engine and they didn’t seem to care at all. The least you can do is know your product and prepare it for customers.

Austin was extremely helpful and did everything he could do to make the deal happen. Unfortunately we could not agree on a number so the sale wasnt made. Great guy and very pleasant to work with

Salesman called was very informative

Greatest Experience!!! I got the car!!!! God is good

So.... the salesman that called was very nice BUT... when I asked why the car had been listed so long he replied that it was probably due to the fact that the car was listed as 4WD but in fact was front wheel drive. I mean... come on... change the listing then. It's still listed as 4WD. If they can't be bothered to fix a listing, how can I trust them.

They are the best. All those other dealers rejected me because of my low credit score. But they kept asking me questions. Keeping me in the loop. They went over and beyond what I was expecting. I did purchase that 2015 Nissan Sentra. All thanks to the entire team at Norco Autoland. I'm grateful and very happy.

guys reply fast and really try to help you.

Zack is a nice and courteous man. He answered all my questions regarding the car and more. I look foward to a smooth business relationship with him.

Well, I'm not really into leaving reviews, but I was really impressed with that responsive guy, These guys know what they're doing. Really helpful and honest. I definitely recommend this place.

Quick contact

Rick has been extremely helpful!

Responded promptly on time and informational

Joseph Thompson was completely useless. Said he had vehicles at the dealership but did not. Would never shop at that dealership because of his misrepresentation. Drove all the way down there for nothing. Never again. All he wanted to do was make a sale. Not interested in the customer needs!!!

Very helpful

Very supportive

Not interested in buying an auction car.

I did end up buying a different car from them and it was a great experience. I'm very happy with my purchase.

I didn't realize this was an auction, but I received a quick and thorough response, but not interested in auctions.

We're a special needs customer and Echopark Automotive gave us the best experience ever. Very accommodating, careful, kind and extremely discreet. Whatever your needs are Echopark Automotive is the place to go!

Dealer responded quickly and emailed me pricing with tax, license and processing fees. They do not negotiate. Car was gone before I could test drive.

Sales team greeted promptly upon my arrival, initially by the Sales Coach who then introduced me to Eric who then took over the customer experience. My first impression when entering the facility was great. Clean facility, sales staff not lined up waiting to jump on prospects like every other dealer. Casual, easy going experience. I have already recommended EchoPark to several family members in the market for cars.

They contacted me and sent me a bunch of pictures. I'm still deciding which vehicle I will purchase and while this is in the running it's a little high on the price.

They touched base with us immediately. This will be our go to place for the specific type of vehicle we are looking for.

Helpuf staff and good costumer service. Unfortunately my credit its not that good so we were able to get the payment I was looking.

Horrible experience. Cars there are junk. I didn’t buy this particular one but I did buy the 2011 335IS and 1st they messed the car up after I had already bought it, it approximately 2 weeks for them to find out what was wrong with the car and fix it, then once I took possession of it I found out that the convertible top doesn’t work and that it’s been rigged. Terrible terrible experience with these guys. I do not recommend this place to anyone.

Contacted me back very promptly, was not aware they were an action house until had contact with them, very friendly and knowledgeable

I was contacted right away.

They never got back to me when I told them that I would like to buy the truck

Great. Shipping was to costly.

Responds right away and professional.

I traded my 2014 Nissan Altima for a 2017 Toyota RAV4 Hybrid and I absolutely love it so far. Gabriel helped me finance my car and worked hard to take care of me. Everyone in the office was very kind and the process was super easy. I came in at 2pm and left around 5pm with my new car. Thanks, guys!

good customer service

Complete shysters, your worst used car nightmare. They stock crashed or otherwise ruined cars, try to hide the damage, advertise for a very low price, then upcharge you for "options" they refuse to allow you to decline when you go to sign. BEWARE! DON'T GET STUCK WITH THIS NIGHTMARE! IT WILL COST YOU DEARLY IN THE LONG-RUN!

Very responsive dealer and will be willing to help you out with anything that comes up.

Called to check if w as s in stock. Was told the car is being inspected and I would recieve a call to test drive it asap. I texted Raul and he repeated the same thing. I called Sunday morning and the car was sold on Saturday. Wow no call at all . Even after I reminded him to do so. Bad business and poor communication..

Called for a vehicle over week ago and was told vehicle was on transit that it will be ther Saturday. Called again in dame thing it was still on transit 9 days have passed in nothing yet.. salesman dont want to sell vehicles in this dealer they dont even take down your information when you call

I called and they said I could test drive it right away. I went and they were so accompanied and welcoming. It was honestly a pleasure to purchase my car from them! Highly recommend

Very attentive, replies quickly to every text message.

Quick response

I haven't had a chance to come and test drive the But the phone response was really fast great customer service I am still intrested in this car thank you

Good Customer Care even if I have not bought the Van yet.

very usefull

They were very nice and responsive.

Fast and easy

VIN is not accurate, and I requested for the VIN by email since I live far no reply back.