Used 2017 Ford Fusion for Sale in Los Angeles, CA

The most unethical. They lied and did not have the car they confirmed they had, but had others, more expensive, in stock. Never trust a manager, like Vince, who tells you it is not “technically a bait and switch” and then tells you, by heart, what the definition of a “bait and switch” is.

Quick response

Daisy was fantastic! She treated me like a customer and I actually drove off the lot with this car.

quickbresponse

I didn't make it down to visit but their communcation was top notch. a little too many emails that why I give a 4 star.

They are yet to finish with the paper work/ DMV even with the part down payment we made, the car is still with them.

Nice place no real add on price salesman not to knowledgeable about car detail crew leaves at 5 so get there early

LA Auto Exchange is GREAT place to look for and find the car your searching for. They have an extensive inventory with every make and model vehicle on site. They provide me with an excellent customer service experience. From the sales reps to the Finance team. They will go above and beyond to get you in the car you choose. Thanks LA Auto Exchange!! Highly recommend you give them a look for your next potential car purchase.

They were very helpful!!

Horrible experience. Called Vin # in to get insurance for car and it was the Wrong Trim and the wrong car I thought I was buying. Gave my deposit back immediately. Car was listed on CarGuru as a 2015 Chrysler Town and Country Limited. Turns out the car was. T/C touring. Dealer never changed ad to correct the issue.

Professional and prompt.

There was a great help

They are swindlers! They don't stay true to their adds, once you call them, the price from the add goes up higher. I'm buying the car straight out with no financing and they told me, I needed to purchase a $1995 tracking device, why should I?? why should they care where my car is located?? Bad Business!

Very nice and informative.

nice people

Got in and out no fuss’n about

Helpful over the phone.

Kevin answered my showed me the car and answered my questions with no pressure. I had a very good experience.

This dealer requires the buyer to add an extra $2500 in fees for anti-theft device and gps. I went to a different dealer without those required fees.

I received a quick and complete response, there were not high pressure sales tactics , just a nice offer to see what they had in stock. I am far from their location, but I plan on making the 300 mile trip soon to see their deals.

Car was dirty...no one on site....not an appealing location or car lot.

Henry was a great helpful person but the vehicle I went to go look at wasn’t at the lot. It was being driven by the workers to do their errands. Definitely unprofessional and the car looked like they didn’t even tried cleaning it and when I wanted to look else where the owner got an attitude that tried pressuring me to it. Definitely would not recommend to come here to take a look and as for Henry was professional and kind he can’t move forward with the owner and co workers there.

Alex was amazing person. I Highly recommend to buy Tesla from him. Bes place for Tesla buy. You can try test drive with great service

Very smooth experience. John will take care of you. He went out of his way to get me a better APR than he could promise without me asking for it. I get a 2015 Lexus, one week in, and no problem. He still checks in! Definitely would recommend!

Steve the salesman was pleasant. Unfortunately the car was dirty and had a cigarette burn on the seat.

This dealer was helpful but they do not clean the cars when they get them .. I looked at this car and it was filthy dirty inside and out . I also looked at a few other cars and they were all the same . Hard to buy when there not clean in the inside .

applied for credit on there web site got approved then they said they couldn't sell that car to me because it needed to much work they said it was a project car mean while I get an inquire on my credit score that's not the way to advertise or do business that's called bate and switch now what do I do about my credit score

Great experience wonderfull sales man jonathon very helpful no high pressure do to a personal emergency had to not complete deal.I would not hesitate to go back any time top notch

We reached out to the dealer to purchase this car. At first they responded then they stopped. Tried to call the salesman but his voice messages were full. It seems they have already sold this car and just didn’t want to tell us. We are extremely disappointed by their lack of customer care and service. We would not recommend them Oh and the vehicle is still listed on car gurus.

Was able to purchase a vehicle from here, they made it super easy and fast! Jacob was honestly the best salesman there! Definitely recommending friends and family

Dealer experience was fine

Great and easy

super friendly family owned dealer

The Montclair Auto Exchange team was very welcoming and accommodating. They responded quickly and offered me the best deal. I would recommend this dealership to anyone without a doubt.

Very professional and courteous

This is the worst place to go to buy a car. The dealer promised to do repairs on a car I was planning to buy. Unfortunately, they nevrr delivered!!!

They are very organized. I received a prompt response and appointment as well. They have their act together.

Not good, because the people call me and some people said the car is sold out and another said it is available but when I be there, the car is sold out.

Good

Looked at a different car and was going to purchase it but at the end of signing purchase documents, after being told they were unaware of any damage to the vehicle, then for first time I was informed I had to sign a document acknowledging that the car had frame damage. I refused, took my check back and left. I’d never do business with them

Such a nice and professional dealer.

Too busy, didn’t contact me, made me feel like I’m begging to purchase from them, I had to walk away from this one.

Made an appointment to view a vehicle a week ahead. When I got there the vehicle wasn’t even on the lot!?. Waist of time. Never received a call to at least notify me and save me the trip

I am an out of state buyer and they did not want to have anything to do with me. I tried for three days to work out a deal and at every step they treated me like they had better things to do.

Helpful

They were very courteous!

Quick response

Great help!.. very friendly and quick process. I love my new car ❤️ Thank you

The Best deal ... no hidden fees . Thank you .

Jonny was amazing to work with at this dealer. We are so greatful that to him for all his help and he did not make it stressful at all it was easy.

Great Service

Quick and easy purchase at a great price.

Asked for pictures several times never got them and stopped responding so bought somewhere else

Jordan would not honor the advertised price on cargurus. Wanted to add some bs theft protection warranty for $795 but waive the $1100 dealer. Neither were apart of the advertised price. Scammers!

Didn't go there but they emailed and called me right away.

Excellent experience and good price for the Optima

Great customer service and will recommend to friends and family.