Used 2019 Dodge Charger for Sale in Chicago, IL

Even though I didn't purchase a vehicle, it was overall great experience. The car was ready for me to test, the sales person was friendly and knowledgeable.

Very easy and painless experience

fast response and follow up

Quick to respond to requests for pictures of the car but very shady negotiating tactics. Final offer they gave us before we walked out the door was higher than their listing price! Either they thought we were stupid or they didn’t want to sell to us! We bought a car at another dealer 30 mins later.

My sales consultant was David Chmura, he was great. Bottom line, I got a good deal for my used Avalon. They even followed up afterwards to make sure I got home safely and all paperwork was correct.

when I had the test driving, they told me the online price hasn't included other fees...... then the price increased by about $5000. You can set any price you like but don't lie to customers in order to lure them here. It won't work because nobody is to be fooled. I had to drive one hour to the shop, which turns out a waste of time and money. Bad experience and very disappointed!

Truly car salesman who care and not are all the sale, this place put my Family back on the ️ and it's My Fav color Thanx Car Gurus and Woodfield Nissan

Dealer Helpful but car had damage. Chose not to buy

I was ready to purchase the vehicle cash when one add dealer add on stopped the deal. there was a 300.00 charge for some type of vin etching. I did some research and it seems this is a BIG Ripoff that some dealers throw in to increase the price. the mgr refused to budge, so I walked away from the car.

Don't waste you your time with these people couldn't even clean the car for me and they had two days notice I was coming. No gas in the car there "test drive" was around the block. Car was crap said it was in a minor accident. The who frontend had been replaces using cheep aftermarket parts, nothing fit like it should and had frame damage that you could plainly see, tires didn't match.

Helpful and friendly

The staff was friendly and understanding. They really wanted to help find the car you wanted and didn’t try to push cars on you

Fast response from the dealership. I on the other hand am dealing with the dynamic nature of when we would be back in the office. Therefore have not yet made my move.

Prompt and courteous reply

Very good

Fast and helpful follow up.

Good

The team was quick to respond to my inquiry, but they were completely unprepared when I showed up for my appointment. The vehicle hadn’t been inspected, staff wasn’t welcoming, didn’t attempt to provide any detail to get the process moving along. Left without a test drive.

Sebastian turned me off. He was at another dealership in Chicago before here. Won't budge $5 on price. I wanted to buy a car here, but lost interest after test drive and I saw he was here. Nope, won't buy anything from him.

ON DITE EXOERIENCE WAS NOT FRIENDLY; It took them 4+ hours to process the paperwork! The car was not clean and ready for test drive.

Not very helpful, didn't want to give information about the vehicle I was inquiring about unless committing to buy it. Told me not to just show up to even look at the vehicle without an appointment.

Good

Very responsive

The car has dents and paint peeling off. I think they should have prepared the vehicle before I got there. They wasn't professional enough for me.

We were planning to buy this vehicle. We asked them to accept money down to hold the vehicle for us because we could not come buy it for 2 days. They refused to accept money to hold it for us. Just an hour before we were to leave for the dealership they called to tell us they sold the vehicle. We will never do business with them and never recommend them. We are not happy!

I’ve been trying to text an associate (Brian) about a car but he took 5 days to respond to one of my questions and still is not responding after I texted back quickly. Seems like they treat their customers as a joke unless you go into the dealership in which they’ll probably rip you off.

Easy buying experience and car was as advertised.

Very nice dealership. Salesman were very attentive and polite and willing to work with you on a level most may not. Five stars!

The people were friendly and Matt was helpful. The only reason I gave 4 stars instead of 5 was because the financing is done thru Capital One. They took a very long time for approval.

We were contacted soon after we expressed interest in the car, but we wound up not going out to the dealership. We found a better deal at another dealer on a different model car.

They responded however I had already purchased a vehicle

They took care of me very professional

Very helpful staff all the way from when I first walk in through the whole process of of buying my vehicle and always very corteous and explained everything very well . Could definitely recommend anyone to do business with this dealer ,thank you so much.

They were very responsive

Great service

Young Male salesperson was the worst. No communication skills and didn't know anything. Promised CarFax while in test drive. Once back inside dealership I advised them I don't negotiate unless I see CarFax. Polish Manager Sebastian gave me story that it cost them $40 so he will not pay that unless I agree on their price of car. Long story short I walked out. Bought save type of car next day at another dealership AFTER I reviewed CarFax!

Answer all my questions they're still searching taking my time

I have been to this place before and they say one thing to get you there and then things change I’m not one for games and their cars are indeed over priced so never will I step foot there again they don’t need to be in business to be honest

Very good costumer service

very nice

The listing Was not accurate with the condition of the vehicle. The vehicle hood was rusty, the picture used in the listing was taken three years ago. Salesman assured me it was only the brakes that had issues, only to discover several other problems with vehicle after it was bought.. Not happy with the purchase, I sent a mail to the dealer, which was ignored...Won't recommend them.

very friendly very fast at getting the deal done so we could head home and gave a very fair price for a great car listed just as it was and we will buy there again thank you guys

Great!!!!

I went in to test drive the 2014 Nissan pathfinder and it was great. I rode with Diego Arce and he explained everything about the car to me. I bought the car and I'm enjoying it and programing all the settings to my liking. I have bought many cars in my time but Kelly Nissan was the best and easiest Experience ever. Thanks to Diego and Kelly Nissan for a great Purchase.

Still waiting to get my money back. I was lied to about the condition of the vehicle and once they were called out on it they stopped responding. Do not recommend. All they want is money not happy guests.

Great

Love love love!

Was told the car was in great shape. It had a cracked headlight and would’ve needed a replacement as it was fogging. Sales rep was very nice. Finance guy, Tom? Was condescending and rude. They offered to bring car to us for test drive and then tried to insinuate they did us a favor. They added unnecessary fees in and were deceptive about that. Would’ve preferred just to work with salesman and even though we couldn’t come to an agreement that would’ve been fine. Tom made it weird and deceptive.

Helpful and friendly

very people friendly in there, I would go there again , give them 5 stars. Everybody was really nice, very good experience.

Stephanie and the whole staff at Zeigler were awesome. They went above and beyond to make sure that I walked away driving this bad boy. Thanks. U guys rock!!!

Horrible. The car above was advertised for $22,875 as above but when you get to the dealership after a long wait they informed me the car was $30,000. Couldn’t believe it what a scam!!!!!

I sent an email inquiry and got a response in a couple of hours. Ended up with the sales manager on the phone and we made a deal.

This is the absolute best experience I have ever had at a dealership. Joe was the most professional salesman we’ve ever worked with. Do not hesitate to buy from Larry Roesch. All of our cars will be purchased from here in the future.

Fast response and worked to understand my needs.

This dealership was wonderful! Very friendly and professional! They fixed all issues we had with the vehicle the same day before we purchased! The only reason I'm not giving 5 stars is because these few minor issues honestly should have been fixed and taken care of before it was put on the sales lot. Thankfully it turned out that our 2 hour drive was worth it!