Used 2018 BMW 3 Series for Sale Nationwide

We needed a replacement truck asap as ours died. We looked at several car places and found what we wanted here. The truck was a great price and the service was really good. I recommend Car Factory if you need a vehicle!

texted first and set up appt, Car wasnt there when we got there, all prices are 20% higher than advertised. They asked if i read the disclosure on their website, saying their prices are after putting 20% down. I offer cash, but he still said price is 20% higher, when their disclaimer says otherwise: (Advertised Prices are for Cash Prices. For Consumers that finance, down payment and finance charges may apply) This is not advertising, its a big scam.

BUYER BEWARE. The WORST dealer experience I’ve ever had. They play with prices depending on where you saw the vehicle. They’ll say they have a vehicle but they don’t, and the sales people just tell you the call center has no clue what real inventory is. They don’t own any of the vehicles, they’re basically a middle man for a bank that does. When I asked to speak to a manger they gave me a run around. 0/10 do not recommend. Especially if you’re a cash buyer, run far away from here.. don’t walk.

I contacted dealer. They informed me that I had to go thru them only to finance or pay cash price of $2000 more of what the asking price on this.

Dealer didn’t care to help. When I mentioned buying the car cash he said the advertised price was for financing and raised the price.

Good

I haven’t bought the car yet. I live outta state. I’m going to pick it up in the weekend. The dealer gave me every information to contact them at any time: the address, the point of contact and the phone number. I’m ready and good to go.

I had an appointment for 2 when I arrived, they told me that there was no car, I had to wait 20 minutes, I waited an hour for the car, and they didn’t bring it. After that I went home. Very poor service DO NOT RECOMMEND

They didn't even have the car that I inquired, I asked them 4 times before I actually got to the place. They told me they have it for sure.but, once I got there, as expected, it was a lie. Please don't be fooled by this seller

When I went to Victory Mitsubuishi I had 0 hope that o was going to get the car that I wanted due to issues on my credit but when I worked with Jesus he mad it happen for me I was so surprised when I was approved this is definitely the place you wanna go for your next car thanks again guys!!!

Emailed them no response for 3 day. Talked over text and someone said the person knows will contact me asap. I don’t understand why would you do that to someone who’s interested in your product?

They add on 5 k to price. They get you there then add on a bunch of crap 14k turned into 19k. Scam

Great experience! They were very helpful and found us what we were looking for!

Gregory and sEbastian did a good job . Awesome customer service.

Didn’t see the car because it was flooded

Responsive

Dealer was 250 miles from me asked 3 times if condition of truck was in like new condition. Was a total waste of a whole day and $80 in fuel. The truck had scratches in just about every panel tires almost bald and the truck would not even start. Also the interior was dirty and smelled like a smoker had owned it. Needless to say I did not buy it and will not be recommending this dealer to anyone!!

They were great showed me the vehicle to my prequalified and less than 45 minutes I was driving away. Everyone needs to go there. Great customer service and very friendly and helpful sales person and finance manager.

I was contacted immediately.

I reached out multiple times, let them know I was in California and would need the car shipped, they kept asking me to come in for a test drive. I also asked what my final price would be with fees, as I read so many complaints of excessive fees getting included - no answer. Then the price goes up $10k! Wish there was a way to block certain dealers from my search results as they would be my first.

Cars seem to be in really good shape, good photos. Called, asked questions, extremely misleading prices. Actual price was $10,000 more than advertised. Salesman told me he would get me a breakdown on the fees. I was still interested in the car, even with the underhanded tactics, but they never got back to me anyways. Got an email saying haven't heard from me in a bit. That would be the other way around. That's ok, found something different.

I've called their number numerous times and got no answer. They will text me back in short answers though. I live in VA and wanted to buy one of their vehicles with straight cash but they said I would need to come in and they do not do contactless financing but it says on their listing that they do.

It was a very bad experience. I saw the car on cargurus website, called and spoke to someone who confirmed that the car is still in the lot. I drove all the way from Maryland to New Jersey only to be told that the car was recalled months ago. It was very bad

Worst dealership, drove from New York to New Jersey an hour and twenty minute drive for them to tell me they don’t have the car that’s listed on their website. After their worker emailed me and told me she had it in stock and scheduled me to test drive it.

Zero Stars! Classic bait & switch scam shop. When I went to go see the car they said the internet price was WRONG! Their own posting was wrong And yet the listing is still active. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Moe was very helpful.

Professional, helpful and effectient

Very friendly personnel & appreciate the information

Jerry was honest when asked about vehicle conditioned which can be hard to tell on line in photos.

They were nice and quick at responding

Brian was very helpful and they had me in and out

Dealership help me answered every question I had

I was communicating with Carmen B. I scheduled an appointment for Saturday evening, rush out of work to get there on time, just to found out The BMW X3 has an salvage title. It was a waste of time

They are definitely misleading. Their website did not state that the vehicles listed on the site are vehicles with some kind of reason they're less expensive than others in the area, such as damage, etc, nor did the people who engaged me in text conversation. Don't waste your time.

Went to look at 3 Infiniti q50s. All 3 were scratched horribly. Was there 30 min and couldn't get any help from any sales people.

Totally misleading advertising. Called to verify that the 2 cars that I was interested in were still available but when I arrived they claim that the vehicles were sent back to the auction because of title problems, however those vehicles are still being advertised as available on the website. This is a common theme based on other reviews I've read.

They contacted me soon after and provided me with the information i had requested, i wished they had said if the car was certified or not.

Smart nice helpful people

I purchased a 2019 Dodge Durango from this dealership. I had an amazing experience dealing with Moe A. He helped me out throughout the whole process and made it clear and easy. I will definitely come back for my next car !

Good service

It was the worse experience I ever have in buying a car I will never recommend that car dealer to anyone . They had nice car with low mileage on line but when you get there there cars have water damage

Near immediate response to inquiry. Excellent transaction. Very happy with dealership.

Good communication

Excellent Business Practices!!