2016 Volkswagen Tiguan for Sale Nationwide

Very rude! They try to attract new customers by cheap online prices which are wrong in fact. I requested more information about 2017 Mercedes-Benz GLE 350. Ive received it only in 2 days. when I try to call them, nobody answer. As the result, I decided to contact another dealer. Not recommend

Very unprofessional! I wanted to know more information about this MB GLE. This dealer didn’t answer me for a 3 days! Wasting time...

Very responsive, friendly and informative. Didnt hesitate to reach out and provide a great deal even when I couldnt make the appt. Will definitely consider purchase in near future.

Awesome experience!

Very helpful

The sales person was helpful.

Responded quickly Great Customer Service Enjoyed my car buying experience

Great experience. 1st time buying a vehicle without seeing it in person but MERIT AUTO made the process very easy and the delivery was earlier than quoted. Great job!

Great experience very friendly!!

Very Good Service! I recommend. Quick and easy

Incorrect price listed. Traveled 40 miles only to find that the car is 2,000 dollars more than the listed price.

Traveled over 50 miles to see this caravan. Mis-representation of price on vehicle. You need to qualify for three different incentives to get the price you see on this webpage. Don't waste your time.

Beware of the dealership they quote you a different price than the internet price. They don’t show all the fees they are charging you , your interest rate, etc...

Tj was great to deal with. Stress free negotiation and they have a nice selection of quality, desirable models. I noticed there was a problem with the third brake light and I brought it in and he ordered me a replacement with no problem.

DeLer was polite and professional over phone. Was not able to reach the dealership to see car before it sold

The picture of the car was not the real car, so I asked if he would kindly take a quick video and send it to my phone which he did and which I appreciated. However the description listed the interior color as tan but the video indicated it was clearly gray. While they were very responsive, in my opinion, their ads could be more accurate.

Very helpful

Dealer was very helpful however the car had a branded title which I didn’t like as it dealt with a mileage issue.

Didn't buy the car but dealer and I communicated well.

Dealer sent an e-mail in response to my inquiry. Have decided to pursue other options.

Good!

Contacted the dealer, gave make, model and their stock code for the vehicle I was interested in. They confirmed it was on the lot. I made an appointment to view it after 5pm the same day. It was not on the lot, it was in a mechanic shop 2 miles away covered in a month + of grime. They had no keys and no information on it. They told me the manager would call the next day, but didn't. They subsequently marked the vehicle as sold. 2hr round trip wasted.

I felt that I was discriminated against because of my race. The guy told me that I didn’t have a credit score , but he lied . I won’t let this incident go away quietly.

Lauren at EchoPark is awesome! I ended up purchasing from this dealer.

Easy to work with, responds to inquiries quickly, purchase process was easy. Very happy to have purchased my vehicle from Echo Park!

They had multiple CRVs listen on site, however when I called (they did not call me), they informed me that they were ‘all out of CRVs’. Website was extremely misleading

Loved the treatment and how detailed and clear Paul was. He was very patient and understanding, didn't try to rush us or put pressure on us to sell us the car which we appreciate it because it shows that the dealer cares about customers and not just your money.

Excellent service

Dealer initially responded, but it took a while to get any kind of response when I asked for further details. I was told the purchase of the vehicle in question would have to be a cash sale. It would have been nice to know this upfront, (financing details were available in their listing) as I would not have wasted my time.

The dealer contacted in a timely manner and provided good information.

We got a quick response and a lot of service, but it was almost Manic how fast things were going there. Before we left, we had 3 guys in our face pushing cars on us. It was like being swarmed! We decided to walk away because one of the guys was being a bit too aggressive with us. I will say, after our test drive, a different person came out and helped us and he was wonderful. I’m on the fence about the experience, but the cars were clean and seemed to be in good condition.

They replied to my email fast but I saw cars from other dealers that I was more interested in. I didnt contact them again.

Good

Good

I called for a car that was not available any longer. Asked some questions and waited for sales man to call back. He left me a message and I returned his call but didn’t hear back from them again

They only want you as you enter the Dealership they want you to BUY the CAR. Not even asking for test drive but how much you have for down payment OR paying Cash. Their only interest is to buy a BUY AND GO

Great salespeople but car was not for me

It’s not the same price , they told me 11500 cash or if I give them 8000 down payment and the rest financing which will be like 15000 at the end , I don’t know what they tried to do but 9000 price is a huge lie or a mistake

Great

Good

A very good and fast attention

Absolutely awful. I inquired regarding a specific vehicle and never got a reply until the car was sold. Since then I have been e mailed, called, and texted repeatedly by a very rude woman who works there When I told her that the car was sold she told me I was wrong and was very aggressive and impolite. I finally had to block all the incoming e mails and calls. Most dealerships are terrible. This one is the worst :)

Very responsive and not pushy. Good follow up on questions.