Used 2016 Toyota RAV4 for Sale Nationwide

I drove over an hour for a car 740 BMW that i was interested in getting that day. Got to the dealership and the sales rep told me that the price is 69k $13,000. more than its listed for on cargurus . I was very disappointed ! stay away its a waste of time!!!!

If you don’t mind wasting your time at a dealer to be told that the vehicles are $10k more then you see online then it’s a great place… otherwise stay far far away.

They listed the car but did not actually have the car and didn’t know when they would. Kept saying they would contact me when it arrives. It’s been week , I called a few times and they keep saying they don’t have the car yet. whole thing suspicious.I think they listed a low price and wanted to sell at higher, but would not admit

Excellent, high-touch experience. Kaneil was a pleasure to speak with and really understood my search parameters. He’s a gem.

Sent them a message through CarGurus on November 10th. Got an immediate email response. How would you like to chat? I said through text. Zero text, zero calls until November 15th. I bought a car on November 12th. You snooze you lose. For the record I drove out on November 12th, morning of, and all of their cars were beat down and worn.

Not good the Vehicle was damaged (front bumber about to falk off) it should not have been listed and there was no car fax saying there was an accident on thus vehicle!

Excellent

Really Quick response

Unpressured, clear, courteous, refreshing. We came in looking for a particular car(vin). We saw it, got it it at internet advertised price, fees were clearly defined and reasonable, trade in price was in the ball park, finance price and cash price the same, minor pressure to buy extended warranty but a no was accepted. Entire deal took 2 1/2 hrs and we drove off with new car feeling good.

Easy process. They did great.

Very quick to respond and answer questions

My dealer Terrell Holland was extremely helpful and fast. He was well informed on my purchase and what I was looking for.

Very nice, and helpful.

They were very friendly and helpful. I decided against their vehicle.

Nice and call me back

Very helpful friendly and easy to talk with

Horrible. Unprofessional. Scam artist. Listed fir 19474$ delivery included and then tried to squeeze me for 4500& just for ha has. Do not buy nothing from these crooks

I messaged and called about this truck and finally heard back after 4 days from a "product specialist" after multiple inquiries. He was extremely rude to me regarding the truck, cut me off and hung up on me. I wrote a negative Google Business review to which the owner responded. After reaching out to him, he told me I set myself up for disappointment. Then he said he would get me a trade-in value for my current vehicle and I haven't heard back. It was extremely disappointing and frustrating.

Prompt reply, honestly describing the status of the car

Seller was very fast responding but no real wiggle room on price and not trying to get ripped off on car when it seems to me the economy has slowed down but the cost of everything has gone up.

I received a call & text. Person was very nice but this price was not in my range.

Drew was great, made sure that everything was right on the car, made the buying process very easy.

Great dealer. Very nice dealer, very friendly people and easy to work with!

The dealer was very professional and helpful

Bought elsewhere, Quick to respond.

Easy with no pressure tactics, good experience.

Good communication

I went there to view the Mazda 3. Well, they told me to come back it was still in clean up. I walked around and saw it out back cleaned up then the sales associate told me that another sales associate was deciding if he was buying it for his daughter so I couldn’t buy it even though it was advertised on CarGurus for sale. I was not happy to say the least! Horrible experience at this dealership!! They never let me know anything so I presume he got it for his daughter.

Never made it there sold the truck before I got there had a appointment but they went ahead and sold it

Bought this vehicle! Nice guys straight to the point.

I had a great car buying experience. Would use them again.

So nice and attentive

My sales associate was great with his time, courteous and helpful.

Never done online shopping for a vehicle before. Just had one of the best experience dealing with Auto Universe, Marcus Crawford and the whole entire staff. thank you for making sale easy and stress free as I live in Texas. I love my new vehicle. I recommend you to checkout this one.

We had a great experience with our purchase at Auto Universe! Everyone was so friendly and went out of their way to make our purchase easy and possible! We will definitely use them again for our next purchase!

Everything went smoothly and I walked out of there with my new car.

Excellent Customer service and I felt very confident buying my vehicle from them the best deal

Although we couldn’t close on a vehicle, good people to work with

Very professional and well informed with the product.

Good could not of asked for better service

I called the dealership directly since they never responded to my inquiry. I spoke to 2 different people since the 1st person put me on hold and then hung up on me. I told them I have financing with my bank (which means they literally just send a certified check/cash to the dealership) and they told me they don't do any outside financing... nor do they even take CASH for a car. Who doesn't take cash in exchange for title to a vehicle... this sounds like a total scam dealership to me.

Good buy

I book appointment for 2016 Infiniti QX60. They told me that is in stock. I went there. They start looking for car. After one hour, they start showing different cars. After wasting 2 hours, they told us, car is not in stock. Don't waste your time