2015 RAM 2500 for Sale in Irvine, CA

They have emailed me several times and I just need to make the drive to see the truck. Initial contact seems they are very friendly.

They called me back and emailed but I never responded. It was my own fault.

They callede right away

they where great i was lagging they are definitely on top of ther game

Poor customer service. Truck battery had to be jumped twice and eventually changed. They’re will be additional costs for every vehicle on their lot.

Very bad experience Iam sorry to say this. I drove 2 hours hoping the car was going to be in good condition as soon as I walked up to the car I could instantly tell it had been in a wreck before, color on the panels didn’t match, GT badge was missing, trunk was falling apart, car looked like it went to TJ for repairs, didn’t even wash the car to get rid of the wet sanding they do after painting the car. I also walked around to see other cars 80% of the cars had bad body damaged repairs

The moment I ask for information it was in my in box. I recommend these guys highly.

This dealer is treated the customers very good

Elizabeth was straight forward and Honest she made buying my truck very easy and I was extremely happy with her service she provided. I was also happy with the truck I purchased and I would definitely recommend this place to friends.

Got with me within the hour.

Really helpful, no pressure. Car was in excellent condition and ready to go

I reached out to them 3 times , they said someone will get back to me very shortly after I gave them my information, no one even had the courtesy to call or email me back, I purchased from another car dealer!

The spoke with me where very courteous on the phone I was not able to go to the dealer.

The Experience was not bad except they were suppose yo send me pictures and I never received any. I understand that the car was under inspection.

The salesman made me drove all the way to their dealership to just tell me the car is not on lot yet, and this was not the onlything , they even did not try to find similar cars on their lot - very poor customer service and to me their prices is a lot more expensive than nearby dealers - dont buy from them

I asked for a couple extra photos of the truck, the salesman said I don’t have time for that. I think the place SUCKS I would never buy anything from them and I tell everyone my experience with them!! I rate them 1 Star Thanks Ron

This dealer is a scam. They will 100% of the time add a $1900 fee to every car that they won’t tell you about upfront. It’s their company policy. They are the worst kind of dishonest business.

When inquiring about the Ford Transit Connect they immediately replied to my email which is very stellar when compared to other dealers did I've sent emails to before so I feel that they deserve 5 stars

Be VERY wary of hidden $1,900 “REQUIRED” charge for GPS unit, installed on every vehicle, (whether you want it, or not) before sale will complete. They don’t devulge this info until you’re ready to buy, in the office, and signing documents. And, if you have already received pre-approval with another loan institution, (your credit has already been run) this dealer will AGAIN require that they run your credit AGAIN! **Note: Every time your credit is checked, negatively impacts your score**

Tried for over a week to get a call back. Several salesman said they would look into a few questions I had then call me back. Never happened. Then finally after a week of frustration they drop the additional $2000 in "automatic upgrades" they have. Total waste of time.

When I got there after driving 60 miles they didn’t even know the had that car, when they finally found it had not charged in the battery. Car wouldn’t run. Terrible experience!!!

Great dealership and people. Thanks

Car Castle had a good team and we had overall good experience, our salesman was easy to work with. We bought the truck.

Horrible customer service. No ones there to help you. They post one price and then say there’s an additional 10k for lift and tires. I contacted mark and he told me on price i drive 2 hours to look at the truck then when i got there Alex helped me and told me if i look all the way in the bottom in the fine print there’s a clause that states the additional charge. They are scammers. Good thing i Walked away later i found out thAt the truck had an accident, which they never mentioned.