Used 2014 Kia Optima for Sale in Chicago, IL

Got the deal done

Decent price !

Very positive and proactive negotiating the purchase. Very friendly environment and followed safe protocols.

Quick follow up

Ended up purchasing a newer vehicle from Hawkinson due to great pricing !!!

awesome sales people my experience was nice with Hawkinsons

Called me back and emailed me promptly.

All contacts with the staff have been great ! I have not purchased as of yet due to me working all the time

I had a text message and was followed up with very quickly in 24 hours. Great deal, just further than I wanted to drive.

Chris and Dan were great to work with - appreciate their quick response to my questions and concerns. Happy with the car I purchased.

Great guys and patient.

I had a swift and hassle-free experience. I did not feel pressured to buy. I was given time to inspect the vehicles I wanted without someone pushing to sell. Pictures posted and details given on website were accurate and I found no surprises. Edgar met us prior to dealer regular hours to accommodate my schedule. Excellent experience from first contact to driving out. Would most definitely recommend.

I highly recommened this dealer. They are very professional and will help you no matter what ! Very very happy with the service and very friendly staff. Everything was exactly how they said it would be and the cars were very very clean. Do not hesitate to do business with them, rest assured that they will not disappoint you :)

My experience with Guaranteed Motor Cars was probably one of my best experiences with dealerships so far. I was granted great customer service and they helped me get a car for an awesome price as well. The car I purchased was a 2018 Infiniti Q50 which came with a fully loaded package and much more. I definitely will consider coming back, thanks Guaranteed Motor Cars!

Quick response in cargurus hope i get the same treatment in person!

Cool group of dudes

I call this dealer, but because I have bad credit they ask for half of the price down payment, end up getting the same year vehicle for 3000 down Maybe they don't want to sale or make money

Open honest, just did purchase the vehicle. Had a few problems that I didn’t want to deal with.

Followed up within hours..Many thanks for the prompt response..

Tony was great - Responsive, attentive, and friendly. I didn’t end up buying the car I went to see, but I would shop here again if the right car becomes available.

I bought a car from them Juan was friendly ,helpful and very suggestful with me picking a car

I was pretty disappointed because I send them a message a few times before Tino got back to me. And then I ask if his dealer is willing to finance my purchase. He NEVER responded back after I ask if his dealer offer financing for the car even thought I send a follow up email. Very unprofessional. I take my money and business else where.

Adrian was very professional helpful and helped my daughter & I two wonderful vehicles. Would go again because of him . AmazIng customer service! Thank you

Asked them to hold the vehicle with money down until my scheduled test drive. They refused and the vehicle sold when I was on my way there

Cool

Great

Good

Received the information I needed.

Honest and great price.

Drove 120 miles round trip to look at Jeep, had appointment, they sold the night before and never contacted me. Waste of time, waste of gas.

Car was very dirty inside when I test drove it. None of the salesmen were wearing masks.

They contacted me. I gave them all of the info. that they requested and now I have not heard a thin from them.

Nice, helpful reasonable people.

Called an hour before driving there to ask if they had the car they advertised and to confirm it was the price they advertised without added rebates that I don't qualify for. They assured me they had the vehicle and it was the advertised price before any rebates. I made the appointment and drove out right away but the car wasn't there and they claimed their website wasn't updated. Don't believe them and waste time driving to this dealership

The dealer only replied with a meaningless generic response and did not address my questions. This happened even when I replied to their generic response - I got another generic response with no real information. They show pricing that appears "too good to be true" on previous year new cars still in inventory (ex. 2020 Nissan Altimas). Clearly by the lack of response these prices are in fact too good to be true. Dealers like this are what give auto dealers a bad reputation.

Very helpful and friendly

I visited this dealership to test drive the 2011 Tribeca. It was not in great condition (including problems with the alignment) but the salesman did not seem knowledgeable or willing to acknowledge the problems. Instead he implied that this was normal performance for the car. We felt like this visit was a waste of our time.

Very professional! Impressive experience. Staff was knowledgeable, attentive and thorough. In the end we didn’t purchase from them, but will consider doing so in the future.

Informative

Terrible. Didn't have the car, tried to sell me another. Was not interested. Instited upon another vehicle relentlessly. Worthy staff, worthless dealership, would never return. Terrible location as well. All the cars are junk, and some aren't even there even though they are listed on car gurus

Great!

Full of it....They let me drive all the way out there,after speaking with them before I came.And they told me the vehicle I wanted was available.We even discussed an extimate of what my monthly payments might be.And when I got there they told me that the vehicle had just went to the auction for mechanical issues.

Good

The car was in bad shape. They were selling as is! They would not glue a weather stripping that was hanging, tighten a door that was loose, and many other things. Over priced.

Good service

Courtney responded quickly to all my questions. She was very polite and helpful.

Quick response

Very helpful

The Salesman, Adam Biers, contacted me, we made an appointment and I purchased the car There was no high pressure, the Car Guru price was honored, an altogether seamless transaction Highly recommend Webb Genesis and Adam Biers

Good ,my employer isn't ready to purchase.