Used 2014 Ford Escape for Sale in Indianapolis, IN

Not good offered me way below book value then when walking out jumped amount up 2000.00 not good way to do business

Kensey trekked through a nasty snow to provide non "stock" pics as the listed pics were of two different trim levels. There was zero hounding or texting. Only professional follow up which was greatly appreciated.

This dealership reached out to me promptly - good experience

Timely response from the dealership, cosigner service was great, and the vehicle was priced to sell... very great deal as I did my homework. However, I encourage buyers to have your financing in place before you get there. Their financing options weren't favorable at all.

They were very attentive to my requests, always friendly and fair pricing...the only thing that disappointed me was that I never received a the buyer older in time to compare the car to a Scion that my Grandson was buying in Memphis. A video of the car they emailed me did not come through, only the promo...they dropped the ball at a crucial point in time. I would have preferred this BRZ to the Scion...a Better buy, but the grandson forged on. I would give Napleton a 4.5 ~

Overall our experience was good. I can't fault them at all. The only issue we had is that we paid more than we expected to pay. But that had nothing to do with the people and the experience. Moise helped us get the vehicle we wanted. Overall I would recommend. But I do have to say even though we paid more than expected they did negotiate and help me out. Vehicle was clean and top notch.

Dealer was very helpful with information, didn’t find what I needed there but they were helpful

Quick, honest, and very helpful response from Tim Lacoli from Community Ford.

It was a pleasant experience.

Excellent

Great place. My buying experience was great. I would def recommend them to anyone looking for a good used car at a reasonable price.

answered my questions

I worked with Marcus. He was great and broke the stereotypes you expect when car shopping. I was honestly sad I didn't like the car because I wouldve loved to give him my business. Will definitely be keeping an eye out to see if I like anything else they get in

Sales manager 'apologized' for incorrectly pricing the Jeep $750 low on the website. Then explained why $2550 of 'dealer perk add-ons' were also required in the real price. This was AFTER allowing us to take it to our mechanic for a $100 inspection. So we wasted $100 to learn the lesson to never have any dealings with Napleton Kia of Carmel, Indiana. My real star rating for this dealership is 0.

After I scheduled a test drive, they raised the price by $1250 the next day. We did not come to an agreement on my trade in because we were off by $1500. Had they agreed to the original price I would have paid the extra $250 but they would not. Shady business practices will keep me from ever doing business with them in the future.

Great communication

Great follow up. I haven’t bought yet but they are keeping in contact

Prompt and professional. We did not trade but good conversation.

Polite and responsive.

I was a first time buyer (during COVID) and was lucky to work with these people! They didn’t talk down to me or make me feel pressured to do anything I wasn’t ready to do. I did realize after I bought my car that the passenger door didn’t open from the inside. Other than that it was a great experience!

I had a great experience with this dealership! Al was attentive and answered any and all questions I had about my vehicle. Overall the customer service was great. The civic has performed great so far and im excited to have it!

Had an excellent experience with Patton Automotive. Contacted the dealer, set up a test drive, and went home with a great truck all in a matter of hours. Highly recommend their dealership!

I had the best experience with Patton Automotive. The response time when asking about the vehicle was very fast, after driving an hour and a half, they were very accommodating, the vehicle was exactly as listed, and I was out the door within 45 minutes. I would definitely recommend them.

Patton automotive has been so far the best dealership I’ve worked with. Everyone there is extremely nice and helpful. They did everything to help make the car buying process easy for me! Highly recommend and I even live an hour away from them.

Fantastic dealer

Nice people to do business with!

Have been trying to get this dealer to get me more info on this car and all I get is it still in the shop. It has been in the shop for over 3 weeks now according to the sells man

big help

Pretty good no complaints.

Very happy with my recent purchase!!

answered all my questions

Very helpful

Car was listed with 84k miles and the pictures of the car showed 208,000 miles. It had been wrecked and mileage was wrong. Thats why they lowered it by half

So nice five stars

Awesome service...

Bought a different car, the Lincolin, great experience

Honest and competent staff. Bought the car I was looking for. Definitely recommend this dealership.

Quick to respond. Laid back. Let me drive the truck alone without question. But didn’t want to move on price. Didn’t buy the truck but only because I found something else at another dealership.

Responsed quickly

Very polite and helpful , love this car thank you Jesse !

was a great experience with Baily an Matt, wonderful delightful experience !!!! Andy Mohr Chevrolet has a amazing team, keep up the great work !!!!!.

Dealer was very helpful and presented the car and communicated very well. It was not a match for me, but the dealership and the associates are good.

This dealership was very quick to respond to my request.

All my questions were answered and very informative. Response time to receive the carfax was an issue but did receive it.

Gave it 5 stars because it's been good so far. But I've only had email and phone contact. The truck had a problem they are working on and isn't ready yet. Waiting for a chance to see it in person.