Used Ford Escape S FWD for Sale Nationwide

unreasonable willingness to negotiate an unreasonable price for a carfax confirmed three time wreck with frame damage dealer not up front about damage or history of the vehicle

Very good salesperson

Did not purchase but the dealership was nice. Had several options in my price range. Got to have a look at several cars in my price range. The man who helped me was nice and was not pushy. He did suggest a vehicle I was not aware of that was also in my price range. Not of them exactly matched what I've been looking for but I really appreciate the fact that he did not put pressure on me and was simply there to help.

The dealer got back to me within a day or so

Great follow and fixed all issues

The salesman was unable to answer any questions about the vehicle. He was unprepared trying to show me vehicles I had no intrest in. Half of the vehicles he showed me were still dirty inside and out. Very poor presentation.

Very good people.Very good Deal.

Though they were understaffed, it did not affect their professionalism and accommodating service.

I scheduled a test drive. I live an hour away so I set aside my plans for the day and called before I left and low and behold they had someone test driving the car I was suppose to go buy and was sold without them ever contacting me

I have been talking with them for six weeks working on getting this car I was told several times that it had been serviced even before I drove three hours and 45 minutes there I asked again if it had been serviced if there was any problems because I wanted to buy it I was gonna buy it in drive it home three hours and 45 minutes away well once I got there I was told it had a blown head gasket there is no empathy for how long it took me to get there and then my drive back!!

So far so good wanted car fax report for car interested in had a little trouble with that Alex help me get that very helpful plan on looking at car as asap.

They answered all my questions. I appreciate that. I did not end up buying form them.

Very polite, but they were too far away. Nicer than others I talked to. Wish I could have gone there in person.

Response was quick and positive. Good customer service

Excellent service five stars

Great

Very helpful, got all the information I requested very quickly

Very thoughtful sales manager, too far away and the vehicle color was not what my wife would consider

Sales guy was up beat nice, easy to understand, great help.

Good Vehicle..Great customer service..honest pricing. no B.S. or hassling over prices.

Pleasant

Worst experience ever! Sent email and called before I go to the shop and they confirmed the car was available. When I got there the manager was not welcome at all and the car was not available/sold.

Every car they had had check engine light on. The smell in 85% of their cars was horrible not sure what they use to detail cars but they were bad!!

Dealer took a long time to retrieve the car for test drive despite I made an appointment earlier. Didn't purchase at the end so can't judge on the purchasing process.

Dealer said they had the car, then said they didn’t have the key, then said they didn’t have the car and never called me back.

Dealer hours are not what was stated. Car was not clean and servicing is not done unless check engine light is on. Did not disclose issues until I asked about rattle noise. Did not feel comfortable with car.

Helpful and friendly

The people are very professional and find the way to help you to get the car you want I will go back if I get another car

Good customer service.

Responded right away, answered all my questions. Ended up buying the vehicle.

Bill Luke’s staff made the buying experience painless. I feel I got a great deal and the customer service was excellent. I was in and out of the dealership in less than two hours with my new truck. I highly recommend them.

Really nice place and easy deals

Tom was awesome!! Super friendly & definitely recommend!! We bought our Acadia & was on the road home in an hour!! Would definitely buy from here again.

Very friendly, laid back worked with any issues and on price. Would suggest anyone going to see them about their vehicles!

I believe based on the associate's quick response and continued communication we could have made a deal

Good

Great place to buy a car

Dealer was Awesome! He not only was very knowledgeable about the vehicle but also showed tricks about the car I knew nothing about! He was not pushy at all which is always a good thing when shopping for a car!

Un and out in less than 3 hours. Excellent service