2014 Chrysler Town & Country for Sale in Houston, TX

Good

Do not trust this people, they listed truck GMC Sierra 2015 for $19000 then after 3 day says we do not have this truck ,we sent back to auction, and truck still on market.

Called with every intention of buying this car. Spoke to a Guy who gave me his cell number and said contact him directly. I did. He told me he was busy with another customer at the time and he would call me later. Here it is a whole week later and still no return call. I guess they don't need my money.

Quick response, says alot about there personality. Not lazy, hustler.

Best customer services

We have an appointment for test drive; expected curbside interaction with minimum time spent inside because of pandemic. Came on time. Went inside. Wait. More wait. More wait. Appointment time was totally ignored. Left without any service. Disappointment.

Good

They were great even though I did not buy a car from them. Responded quickly. Decided it was more than I wanted to pay

Be wary. Applied for financing through the dealer. My sales rep assured me truck could not be sold since i had an app pending. Called back the next day with the info that finance needed and found out they sold the truck.

I called about this car on 9/4/2020 and was told that it had sold 5 minutes ago. They tried to switch me to another car. Now, today 9/10/2020, the car is still listed. Bait car?

Dealer responded in timely manor. Decided vehicle was not correct for my needs. Would use dealer again.

Very responsive, calls back and checks up on u

Quick response.

Very professional Everything went very professional purchase the vehicle online that delivered it to my house everything went great

took 4 days to receive a call back and by that time I had decided to do business with another dealership

Very poor customer service. I walked away due to a $500 insurance policy on the vehicle that was not optional. Pro tip: beware of the hidden charges.

Responded quickly

They contacted me via text and then by email which is what I wanted. I responded back asking for more info on the car. They never responded. I emailed again and still no response. Poor communication.

The dealership was sooo helpful and easy to work with. The manager Moe, was so helpful and went out of his way to accommodate us. We didn't get the jetta but we did buy a kia optima sedan lx. The experience was great all around. I would recommend anyone to buy from there. That's the best dealership I've been to by far. I will absolutely go and buy from them again and refer them to everyone that I know is looking for a car. Thank you, Moe, for the excellent buying experience.

Very prompt to respond and helpful.

Awesome experience and customer service....would definitely buy feom them again!

Friendly staff.And they make sure you get what you want.

Great experience. Very happy with everything. I highly recommend West End Motors.

We had a great experience with Sam and Juan at West End Motors, Inc. Sam responded to every email I sent. The car was as described in the listing. They were kind and respectful and made the entire process easy. We are very happy with our purchase. We will likely do business with them again in the future and will recommend them to friends. Thank you, Sam!

Very great cars amazing condition cars are in amazing shape the guy was very nice to his customers a very understanding would recommend any car he has in his location

I did not receive an email response concerning this vehicle and when I decided to drive out to inquire, the vehicle had just been sold. However, I was treated wonderfully upon arrival. They were very attentive and helpful concerning the type of vehicle I was looking for.

Dealer only made one respond. I'm still interested & waiting for another contract I am pre approved. I am interested in purchasing the truck. I have not heard back yet from the dealer

Very informative until the deal was completed connect me with imported transportation from Texas St Louis very reasonable price half of what others wanted for the same service I would highly recommend them

Very helpful and nice owner

He was very helpful and kind.

Got a good car for s good price.

Good

Prompt and very willing to help with any and all my questions

They replied to my initial inquiry about this vehicle - the Q50, asking if I was interested in a different vehicle a Q60 with double the miles. When I responded that I was interested in the advertised Q50 we exchanged info regarding my trade and they ceased communicating with me. Other than a few emails advertising a sales campaign, I have yet to hear anything about a possible deal.

Good

Great!

I had cash , I live 4 hours away , I was willing to drive there that day, called to try and talk to a salesman, was put on hold , they never came back, I called back was put on hold again! Called back guy answered told him what I was by Ryan do , in a nonchalant tone he replies “ yeah just come in , I felt they didn’t give a crap about me or my business so I took my business to another place , bought a 2014 , Honda Accord with less mileage, than what I saw there, so you snooze ya loose

The dealership was sooo helpful and easy to work with. The manager Moe, was so helpful and went out of his way to accommodate us. We didn't get the jetta but we did buy a kia optima sedan lx. The experience was great all around. I would recommend anyone to buy from there. That's the best dealership I've been to by far. I will absolutely go and buy from them again and refer them to everyone that I know is looking for a car. Thank you, Moe, for the excellent buying experience.

Polite and professional

So very happy with everything and the deal on the vehicle. Ricardo is a great person, had a issue with my car and assured me he would fix it and he did and the vehicle was very clean I’m very happy with my purchase and the way things were handled! Definitely a great place

Mr. Horta was awesome! He was helpful and accommodating. He went out of his way to make us feel like valued customers. He provided recent service / maintenance records and was upfront about everything.

Courteous experience and called quickly.

The dealer reached out very promptly. The sales department associate was very receptive to what I was interested in and did not try to push an automobile off on me that I was not interested in just for the sake of selling a car/truck. Unfortunately the truck we were looking at turned out to not meet the criteria we were actually looking for. This was of no fault of the dealer.

Very helpful

I drove the car 10 miles to go home and when I try to start again the the car doesn’t turn on when I call next day and ask for my cash money back the refuse to return my money back they fix it but it’s not a trustable deler

I love the website and a wide variety of selections!!!!

Communication skills need to be upgraded they talk with you one time tell you they're going to call you back sometimes that didn't happen at all I didn't think their customer service was great lack of communication so the customer knows what's going on what's coming next

Very nice people; their ads are often erroneous. So far I have checked on three vehicles listed as manuals, but they are all automatics.

The dealership had the vehicles I hoped to test drive and Christopher is an excellent sales person.

Absolutely Great! From the first initial email to test driving the car, we were treated exceptionally well by everyone who we met met at BMW of the Woodlands. Our purchase was handled by very professional and knowledgeable People! We were amazed!