Dealerships near me (Woodridge, IL)

Very Happy about my New Car

Not bad experience

Switched tires promised a full tank of gas never got it. Worst dealership I’ve ever been at.

Do not, I repeat do not buy from them!!!!!! No integrity. They should not be in business, my jeep has issues that they knew of and I asked them to do an alignment and that wasn’t done either. Do not buy from these people

I thought that my deal with another car had fell through but it didn't that the only reason I didn't purchase here customer service was outstanding

They stopped responding after I asked if there were any service records.

I went to Castle Hyundai of Downers Grove expecting honesty and transparency. Instead, I experienced blatant misrepresentation. The sales staff assured me that the vehicle was a “non-smoker car.” That statement turned out to be completely false. The moment I spent time inside the car, the strong smell of cigarette smoke was obvious. It wasn’t faint or questionable; it was clearly a vehicle that had been smoked in. Either the dealership failed to inspect the vehicle properly, or they knowingly lied just to make a sale. When you are spending thousands of dollars on a car, honesty about something as basic as the condition of the interior should not be optional. The smell of smoke is extremely difficult to remove and significantly affects the value and enjoyment of the vehicle. Misrepresenting something so obvious shows a serious lack of integrity. This experience left me feeling that the dealership is more focused on closing deals than being truthful with customers.

The sales representative was awesome

Two people from the dealership did contact me, but never got back to me with the information I had asked for.