Bill Kay Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

2300 Ogden Ave.
Downers Grove, IL 60515

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Sales: (630) 381-5755

Service: (630) 969-0022

Today 9:00 AM - 7:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/10/06/04/30/2017_chevrolet_malibu-pic-2189186068065358677-152x114.jpeg

2017 Chevrolet Malibu Premier FWD Used Cars in Downers Grove, IL 60515

Great Deal
$2,808 BELOW
CarGurus IMV of $21,805

Price: $18,997

Mileage: 20,801

Location: Downers Grove, IL 60515

Average time on market: 46 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Ice Metallic Description: Used 2017 Chevrolet Malibu Premier FWD for sale - $18,997, 20,801 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Navigation System, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/10/17/04/41/2016_gmc_terrain-pic-8008496905441972034-152x114.jpeg

2016 GMC Terrain SLT1 AWD Used Cars in Downers Grove, IL 60515

Great Deal
$2,172 BELOW
CarGurus IMV of $21,162

Price: $18,990

Mileage: 32,815

Location: Downers Grove, IL 60515

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Description: Used 2016 GMC Terrain SLT1 AWD for sale - $18,990, 32,815 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/03/05/01/2018_gmc_terrain-pic-6404792329446089872-152x114.jpeg

2018 GMC Terrain SLT Diesel Used Cars in Downers Grove, IL 60515

Great Deal
$2,117 BELOW
CarGurus IMV of $27,104

Price: $24,987

Mileage: 6,243

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2018 GMC Terrain SLT Diesel for sale - $24,987, 6,243 miles with Leather Seats, Navigation System, Alloy Wheels, Preferred Package, Bluetooth, Memory Package, Backup Camera, Remote Start, Premium Package
https://static.cargurus.com/images/forsale/2019/10/08/04/31/2016_gmc_yukon-pic-1541951590504373419-152x114.jpeg

2016 GMC Yukon Denali 4WD Used Cars in Downers Grove, IL 60515

Good Deal
$3,090 BELOW
CarGurus IMV of $45,080

Price: $41,990

Mileage: 49,965

Location: Downers Grove, IL 60515

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Iridium Metallic Description: Used 2016 GMC Yukon Denali 4WD for sale - $41,990, 49,965 miles with Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Safety Package, Suspension Package, Preferred Package, Backup Camera, Memory Package, Remote Start
https://static.cargurus.com/images/forsale/2019/10/15/03/48/2018_gmc_terrain-pic-8860960244260320185-152x114.jpeg

2018 GMC Terrain SLE AWD Used Cars in Downers Grove, IL 60515

Good Deal
$1,752 BELOW
CarGurus IMV of $22,742

Price: $20,990

Mileage: 19,859

Location: Downers Grove, IL 60515

Average time on market: 45 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Ebony Twilight Metallic Description: Used 2018 GMC Terrain SLE AWD for sale - $20,990, 19,859 miles
https://static.cargurus.com/images/forsale/2019/10/17/04/41/2013_buick_encore-pic-1356793027593062371-152x114.jpeg

2013 Buick Encore Leather FWD Used Cars in Downers Grove, IL 60515

Good Deal
$1,375 BELOW
CarGurus IMV of $10,365

Price: $8,990

Mileage: 110,185

Location: Downers Grove, IL 60515

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Cocoa Silver Metallic Description: Used 2013 Buick Encore Leather FWD for sale - $8,990, 110,185 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/08/04/31/2019_jeep_compass-pic-6625624718778885227-152x114.jpeg

2019 Jeep Compass Latitude 4WD Used Cars in Downers Grove, IL 60515

Good Deal
$1,832 BELOW
CarGurus IMV of $22,822

Price: $20,990

Mileage: 13,068

Location: Downers Grove, IL 60515

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Diamond Black Description: Used 2019 Jeep Compass Latitude 4WD for sale - $20,990, 13,068 miles with Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/06/04/30/2016_buick_lacrosse-pic-2821353434644964856-152x114.jpeg

2016 Buick LaCrosse Leather FWD Used Cars in Downers Grove, IL 60515

Good Deal
$1,578 BELOW
CarGurus IMV of $19,367

Price: $17,789

Mileage: 38,018

Location: Downers Grove, IL 60515

Average time on market: 46 days Certified Pre-Owned: Yes Transmission: Automatic Color: Sparkling Silver Metallic Description: Used 2016 Buick LaCrosse Leather FWD for sale - $17,789, 38,018 miles with Leather Seats, Driver Confidence Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Comfort Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/07/28/04/42/2019_mitsubishi_eclipse_cross-pic-1455542572479673239-152x114.jpeg

2019 Mitsubishi Eclipse Cross ES S-AWC AWD Used Cars in Downers Grove, IL 60515

Good Deal
$1,143 BELOW
CarGurus IMV of $18,140

Price: $16,997

Mileage: 3,889

Location: Downers Grove, IL 60515

Certified Pre-Owned: No Transmission: Automatic Color: Alloy Silver Metallic Description: Used 2019 Mitsubishi Eclipse Cross ES S-AWC AWD for sale - $16,997, 3,889 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/29/02/48/2016_cadillac_ats-pic-4178386627874520011-152x114.jpeg

2016 Cadillac ATS 2.0T Luxury AWD Used Cars in Downers Grove, IL 60515

Good Deal
$1,203 BELOW
CarGurus IMV of $22,693

Price: $21,490

Mileage: 19,219

Location: Downers Grove, IL 60515

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Dark Adriatic Blue Metallic Description: Used 2016 Cadillac ATS 2.0T Luxury AWD for sale - $21,490, 19,219 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Climate Package
https://static.cargurus.com/images/forsale/2019/07/23/05/06/2019_buick_encore-pic-4782100692151360054-152x114.jpeg

2019 Buick Encore Preferred FWD Used Cars in Downers Grove, IL 60515

Fair Deal
$1,394 BELOW
CarGurus IMV of $18,693

Price: $17,299

Mileage: 15,724

Location: Downers Grove, IL 60515

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Automatic Color: Quicksilver Metallic Description: Used 2019 Buick Encore Preferred FWD for sale - $17,299, 15,724 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/21/04/16/2016_hyundai_sonata-pic-6966332664183649883-152x114.jpeg

2016 Hyundai Sonata SE FWD Used Cars in Downers Grove, IL 60515

Fair Deal
$776 BELOW
CarGurus IMV of $11,774

Price: $10,998

Mileage: 70,200

Location: Downers Grove, IL 60515

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Lakeside Blue Description: Used 2016 Hyundai Sonata SE FWD for sale - $10,998, 70,200 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/09/11/02/53/2014_nissan_armada-pic-2640561213021993076-152x114.jpeg

2014 Nissan Armada Platinum 4WD Used Cars in Downers Grove, IL 60515

Fair Deal
$1,048 BELOW
CarGurus IMV of $25,725

Price: $24,677

Mileage: 55,092

Location: Downers Grove, IL 60515

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Silver Description: Used 2014 Nissan Armada Platinum 4WD for sale - $24,677, 55,092 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/08/16/03/44/2016_gmc_terrain-pic-7527435413378426440-152x114.jpeg

2016 GMC Terrain SLT1 Used Cars in Downers Grove, IL 60515

Fair Deal
$941 BELOW
CarGurus IMV of $18,931

Price: $17,990

Mileage: 49,962

Location: Downers Grove, IL 60515

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Automatic Color: Ebony Twilight Metallic Description: Used 2016 GMC Terrain SLT1 for sale - $17,990, 49,962 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Preferred Package, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/29/02/48/2016_gmc_acadia-pic-7547782549272353797-152x114.jpeg

2016 GMC Acadia SLE-1 FWD Used Cars in Downers Grove, IL 60515

Fair Deal
$765 BELOW
CarGurus IMV of $19,755

Price: $18,990

Mileage: 53,027

Location: Downers Grove, IL 60515

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: Automatic Color: Ebony Twilight Metallic Description: Used 2016 GMC Acadia SLE-1 FWD for sale - $18,990, 53,027 miles with Bluetooth, Acoustical Package, Backup Camera, Aluminum Wheels, Preferred Package
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 7, 2019
GuruHDWD5
Very attentive to my needs! Thanks
Jul 17, 2019
Josho -
Nothing special, like any other dealer-the price listed for the car I was looking at was inflated with various other charges that flucuated with every printout that was broughtout by the sales manager. When we talked about my trade in they used kbb.com to value it but was extremely nitpicky with the condition selections, I was able to get them to come up $400 on my trade in but they adjusted the line items to compensate to that-I wasn't going to fight it too much because the price of the car was a good deal anyway just wish they didn't play games with numbers and think the buyer didn't notice-it was annoying. Make sure you go there with your own financing, they will try to offer financing thru one of their lenders for a absurd intrest rate.
Jul 2, 2019
I bought this truck.
Response from current dealership:
Thanks for the review Rick! Let us know if you need anything!
Jun 4, 2019
Estefy14
Great thanks
Response from current dealership:
Glad to hear you had a great experience with us! We are working hard to be the best place to buy a car in the Chicago area and we're happy you chose Bill Kay! Hope to see you again here soon,
May 17, 2019
Salesmen were great
0 people found this review helpful.
Response from current dealership:
Glad to hear this J! Our team works really hard to create the best car buying experience in the Chicago area for our customers. Our goal is to be the best place to buy a new or used vehicle and we couldn't do it without your business and your reviews! Thanks for stopping by, hope to see you again soon!
Apr 23, 2019
Quick response
0 people found this review helpful.
Response from current dealership:
We do our best at Bill Kay to accommodate our customers and their busy schedule! Thanks for leaving us a review and for your business Mark! We're working hard for you to be the best car dealership in Downers Grove! Hope to see you back here soon.
Mar 31, 2019
Wonderful communication throughout. Pleasant to work with. They helped me get my newer used GMC Terrain SLT2. Because of them I am a new GMC fan! Great dealership to work with. Highly recommend.
0 people found this review helpful.
Response from current dealership:
We were so happy to help Kristen! We want to be the best place to buy a GMC in Chicago, and the surrounding area. Glad to hear we have a new fan, we hope to see you again in the future! Drive safely and enjoy your new vehicle!
Mar 26, 2019
They were very helpful and we did purchase this automobile. They did work with us and kept the pricing at what we wanted.
0 people found this review helpful.
Response from current dealership:
Thanks for stopping by Gina! We are working really hard to be the best place to buy a Buick, GMC, or used vehicle in the Chicago area! Customer service is our #1 priority and we appreciate you choosing Bill Kay and leaving us a review. Enjoy your new vehicle!
Mar 24, 2019
DennisWoody
I paid cash for this and they ran a hard inquiry on my credit report ,it said for financing and I didn't need or asked for it.very unprofessional.
1 people found this review helpful.
Response from current dealership:
Hey Dennis, thank you for stopping in at our dealership. In order to protect the identity of our customer, prevent fraud, and protect ourselves, we are required to run a credit check on anyone paying cash for a vehicle. This is done at dealerships all over the country and you do not need to worry about a breach of privacy as we will not be submitting any information to lenders for a loan. Nonetheless, we regret that this experience made you uncomfortable and hope that we can move on from this amicably.
Mar 20, 2019
Very good dealership went beyond to help give us a good deal. Highly recommended!!!
0 people found this review helpful.
Response from current dealership:
Happy to help Jim! Hope to see you again at Chicago's best Buick and GMC dealership soon! We appreciate your business, enjoy your new vehicle!
Mar 13, 2019
TroyAxe
Great customer service, we just unfortunately couldn’t come to an agreement on price.
1 people found this review helpful.
Response from current dealership:
Thanks for leaving us a review Troy! Hopefully next time we can come to an agreement, but one way or another we'll always treat you well! Thanks for choosing Bill Kay Buick GMC, Chicago's best Buick and GMC dealership!
Feb 11, 2019
Rboggs126
Great communication. So far so good!
0 people found this review helpful.
Response from current dealership:
We try our best to create a professional, courteous, satisfying experience for our customers! Thanks for leaving us a review and for doing business with us!
Feb 1, 2019
The dealership did not have the vehicle requested on site for us to see it on the day of our appointment. But they did honor we were first appointment to see and purchase. They went the extra effort to deliver the vehicle to my daughter’s house and all the paper work was signed at the same time.
1 people found this review helpful.
Response from current dealership:
We are glad we could make it work! Thanks for leaving us a review, we hope to see you back here soon for maintenance or your next vehicle! We appreciate your business.
Feb 1, 2019
very responsive
0 people found this review helpful.
Response from current dealership:
We do try our best! Thanks for leaving us a review, we are working hard to be the best Buick/GMC dealership in the Chicago area!
Dec 15, 2018
DellsZ
Dealer responded but never followed up with responses to questions I and for them.
1 people found this review helpful.
Nov 26, 2018
They set up an appointment and promised to have the car ready and wouldn't waste my time . When i got there I had to wait for someone to tell me it was sold the day before but they had a car . The car was more than double of the car i had an appointment for. Im not sure there ever was a car . Feels like a bait and switch. A phone call before i drove an hour for ghe appointment would have been appropriate
6 people found this review helpful.
Response from current dealership:
Hi John. We apologize for your experience at our dealership and can assure you that we are not a bait and switch dealership. Unless a down payment was put on the vehicle, then the vehicle is still for sale, and we sell vehicles on a first come first served basis. We apologize for the inconvenience of your travels and for this misunderstanding of trying to get you into a similar vehicle. We will be working with our sales staff so ensure a better customer experience based on your feedback in order to prevent situations like this in the future. Again, we apologize for your experience here.
Sep 29, 2018
Very good, welcoming feeling to this place. Roger only treated me with hospitality, but made sure that I had everything I needed mentally and physically for my first car. He’s a great salesman but also amazing at helping you get the best deal for you. Highly recommend, although make you don’t have anything to do when you go shopping, the process does take awhile.
Response from current dealership:
We know the car-buying process can not only be timely, but can also seem intimidating and difficult, so we do our best to make it a fun, enjoyable experience while ensuring that you learn as much as possible about your deal and your vehicle! Thanks for choosing Bill Kay and we appreciate the review as well, enjoy your Fusion and we hope to see you again soon!
Sep 24, 2018
Very polite and understanding pleasant folks to work with
Response from current dealership:
We try to be! We hope you had a great experience at our dealership, and we would love to hear how we can earn a 5-star rating from you, as customer satisfaction is our #1 priority and we are constantly trying to improve our practices to be the best for our customers. Thank you for your business and for leaving us a review, hope to see you back here soon!
Sep 18, 2018
Very Good
Response from current dealership:
Glad to hear of such a great experience Samuel! Thanks for leaving us a review. Customer satisfaction is our #1 priority as we aim to become the best Buick/GMC dealership in the Chicago area!
Sep 15, 2018
Hurst_543
Poor experience. Advertised for one price and when got to the dealership totally different story. The manager told me error was on car gurus although the price was listed on more than one Website. I had to report unethical practice to BBB. They reached out to me after to resolve the situation but I was not going to drive 26 miles again after the way I was treated. Make sure you verify price with dealership before driving to buy car or you may leave disappointed like I was.
7 people found this review helpful.
Sep 7, 2018
Responsive and helpful. Ended up buying a car elsewhere but due to inventory, not that I wouldn’t have dealt with them.
Response from current dealership:
Thank you for the great review Peggy, we are happy to hear that you found the vehicle you loved, even if it wasn't at our lot! We hope that we've earned at least a referral from you sometime down the line though! Hope to see you again soon, thanks for dropping by.
Sep 7, 2018
Asked him about the price and what rebates were inlcuded and he would not be straight forward with me. I know not many people qualify for every rebate to get the price that low, but he wanted me to come in to "talk" about it. No thanks.
2 people found this review helpful.
Response from current dealership:
Hi Stephanie, you are right that each deal comes out a little bit differently. We are sorry that we could not get you to come check out the vehicle you were interested in, as it is our belief that we sell on the value and experience of driving the vehicle, not just on price! Regardless, we will be looking into this matter with our sales team and we thank you for bringing it to our attention. Customer satisfaction is our #1 priority and we are working hard to make every customer interaction a positive experience.
Sep 7, 2018
Even though I did not buy the vehicle, the dealer was very helpful & responsive to me. If another one of interest pops up within them, I would buy it for sure.
Response from current dealership:
We are happy to hear that you would be back with us, and thank you for stopping by! We are aiming for 100% customer satisfaction with every interaction so we would love to hear more feedback as to how we can earn a 5-star rating from you. We treat feedback very seriously and are always working to improve our practices. We hope to see you again soon!
Sep 3, 2018
GuruVXBM6
nice people and a good deal...till later when I found out that they didn't fix everything they agreed upon! they tried to say that the brakes had "lot rot" but said they'd look into it anyway! they kept the car for 5 days after this and now I've been driving it for 4 days....same thumping sound when braking! going to a mechanic tomorrow and will get a second opinion! let's see if they're willing to make this right!
4 people found this review helpful.
Response from current dealership:
Hi there. We are never happy when one of our customers is unhappy, and with every customer we are aiming for a smooth transaction that leaves both parties satisfied. As our #1 concern is customer satisfaction, we were willing to offer you internal pricing on any service that you wished regarding the vehicle you purchased, which had gone through a thorough used-vehicle inspection and which you had knowingly purchased as-is. Since the brakes still had life in them, we declined to install new brakes and are still willing to work with you! You are welcome back to our dealership and our hope is tha
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Aug 24, 2018
Overall it was good. Ed was a super helper throughout the process. In the past while byuing a car this was the smoothest and fastest process.
Response from current dealership:
Happy to hear that we were able to get you into the vehicle you wanted! We strive for 5* customer service so we would also love to know how to improve and earn a 100% satisfaction rating from you! Regardless, thank you for your business and we hope to see you again soon!
Aug 9, 2018
price was ok. added on extra fees for insp. dealership seems to be a touch disorganized as going thru the buying process.
2 people found this review helpful.
Response from current dealership:
We apologize for not making this experience as smooth and satisfying for you as possible, and we thank you for the feedback. We are constantly trying to improve our process to make the car buying experience enjoyable for the customer. We will follow up on your review and see what we can do to improve in the future. Thank you for choosing Bill Kay!
Aug 6, 2018
vjohn
Great dealership nice staff excellent vehicle would recommend
Response from current dealership:
Thanks for leaving us a review! We'd love to know what we could have done to get a 5* rating from you, as we take feedback very seriously and are always looking to improve our processes.  Regardless, thanks for coming to Bill Kay and enjoy your new vehicle!
Aug 5, 2018
Guru5TF55
Nice people n prices
Response from current dealership:
That's the goal! Thanks for stopping by!  Hope to have you back here soon, thank you for leaving us a review!
Jul 19, 2018
Everyone was very helpful and not pushy in the slightest. Super relaxed environment which was extremely helpful for me, a nervous, first time car financer :)
Response from current dealership:
Glad we were able to get the deal done and that you're driving off in the vehicle you want!  Our #1 goal is to put the customer first, so we are happy to hear about this experience!  Hope to have you back here soon, thanks for leaving us a review!
Jun 25, 2018
GuruZWWW7
10
They were good to respond, but the vehicle was already sold which seemed to be a surprise to both of us.
Response from current dealership:
We are really sorry to hear about this miscommunication, and even more sorry that we couldn't get you into another vehicle so that you could drive off happy. We hope that in the future you give us another opportunity to rectify this error and regain your trust.  Thanks for stopping by our lot, hope to see you again soon!
May 28, 2018
Very good customer service good job
Response from current dealership:
Glad you had a great experience at our dealership!  That's what we strive for, and we appreciate you leaving us a great review! Hope to have you back here soon.
May 14, 2018
Called about a car that we wanted to look at. They said it was still available, after a 45 minute drive it turns out the car was sold a couple days ago.
6 people found this review helpful.
May 10, 2018
Response from dealership was quick - spoke with first person on phone and the car was ready for us to look at when we got there. We did have to wait in the showroom for about 5 minutes or so before there was any acknowledgment that we were there. Vehicle was in great shape, when we decided to sit down and discuss pricing we were surprised when we were told that there was an added recovery amount added to the price of the car because their service guys decided to strike the year before. Why on earth would we have to pay that. It is not our fault or problem that their service department went on strike. Also, no wiggle room at all on the price of the vehicle - I know it was a good price to begin with, however, there is always a little room to haggle.
3 people found this review helpful.
May 5, 2018
Started fine. Went south. I've told them twice, that I'm temporarily out of the market. WON'T STOP. MAKE THEM STOP
7 people found this review helpful.
May 3, 2018
I contacted Bill Kay and verified the vehicle was available to test drive. After going thru their inspection and being told that the car had a clean Car Facts report, I showed up to test drive the vehicle. It drove great and I was ready to purchase when I noticed some chipped paint on the leading edge of the hood. I called my insurance agent so he could run the VIN thru his system. He informed me that accidents don't always appear on Car Facts, so it never hurts to give him a call. . Turns out, the vehicle had been in an accident and a claim was filed in the amount of $1200. This was several months before Bill Kay purchased at auction. When I brought this to the manager's attention, he was highly offended at the suggestion that his dealership knew about the accident! I contended that it should have been noticed on the inspection, even if it didn't show up on Car Facts. He seemed very adamant, so I gave him the benefit of the doubt and did not write a poor review.at the time. Now some two weeks later, I pull up the vehicle on Car Gurus again and the vehicle is still listed as having no prior accidents. I'll just leave it at that.
12 people found this review helpful.
Apr 21, 2018
Requested about a colorado was sent info about all kinds of other chevrolets
5 people found this review helpful.
Apr 10, 2018
After my initial inquiry, the dealership reached out right away. I was pleased with Roger the sales rep. I had the numbers worked out prior to meeting with Roger, and after some negotiating, we were able to put together a deal I was happy with. After the purchase, there was an issue. The vehicle wouldn't start. The issue was with the computer system and the key fobs. I had to have it towed back to the dealership, which was very frustrating. I understand that these things happen. The GM Justin Delgado made things right. I would have no hesitation purchasing from Bill Kay in the future.
1 people found this review helpful.
Mar 31, 2018
Good. asked for my "must-haves" and are sourcing a vehicle
Mar 27, 2018
L Mills
Very unprofessional the manager called me to schedule a test drive I arrived at the dealership the same day that he called me and vehicle wasn't even at the dealership they sold it at the auction total waist of my time...
5 people found this review helpful.
Jan 23, 2018
Guru9P65C
Good job.
0 people found this review helpful.
Jan 16, 2018
Guru59MNC
We live 2-1/2 hours away. Talked to the salesman on the phone and told him how much money we had to spend. He called us back and gave a counter offer which we could work with. We arrived 10 minutes before they closed and they had the van ready for the test drive. Van checked out good with some minor repair they needed to do. They gave us the original price of the car, we said we would buy it for the negated price on the phone which they came up with. The salesman and the finance man said they couldn't do it. They said the gereral manager would be in on Monday and they would call us back. We have never received a call back.
9 people found this review helpful.
Dec 22, 2017
Guru1GSB
this dealer responded promptly
0 people found this review helpful.
Nov 13, 2017
Dealer contacted me. I went to dealership but bought a vehicle elsewhere.
2 people found this review helpful.
Oct 25, 2017
Very helpful and knowledgeable. Decided to go another direction and did not purchase this car, but definitely would go back to this dealership in the future.
Read 19 old reviews
Oct 3, 2017
Tina Zambrano
I went there for one vehicle but ended up purchasing another one which was not bad I'm very happy with my purchase this dealer worked with me and I could see myself going back in the future and I'm an Indiana resident I did have to travel but it was worth every minute of the drive.
1 people found this review helpful.
Aug 7, 2017
I ended up not buying a car from this dealership, but received great service as I was looking at prospective vehicles. Sales rep John Marcus in particular was very knowledgeable and helpful and I would recommend seeking him out if you are looking to buy a car from Bill Kay.
2 people found this review helpful.
Jul 14, 2017
Guru9BWSB
Got a quick call back from sales person.
0 people found this review helpful.
Jul 13, 2017
jimbush926
I agreed to posted pricing for the car, but was then told that I didn't qualify for rebate as I was out of state. I was contacted a few days later to that I did qualify, but I had already purchased another car. We even discussed trading in another car I have to make the deal happen. In the end, we were not able to come to an agreement on my trade in value, do the deal did not happen. Good follow-up, but the deal did not happen because they didn't know the rules of the rebate initially.
2 people found this review helpful.
Apr 27, 2017
I bought my car here! It was an amazing experience!!!! Great job Pedro!!!!
1 people found this review helpful.
Response from current dealership:
We are happy to see that you had such a great experience with us, Janae! We look forward to continuing to serve you and appreciate your business. Please let us know if there's anything else we can do for you!
Feb 9, 2017
The sale man Tyler was very good and a hard worker. They responded to my emails quickly. they mat all my needs from service dept. to finances dept. very nice dealership neat an clean .
1 people found this review helpful.
Jan 25, 2017
Took me about 2 hours to get to the dealership. The carfax said they had fixed a few things including a swing arm and steering damper. Got to the dealership to find that nothing but the wiper motor was fixed and it needed a new clutch ASAP. Pretty disappointed that I drove all that way to find out the information was inaccurate.
10 people found this review helpful.
Nov 10, 2016
Very professional and helpful
2 people found this review helpful.
Aug 21, 2016
Said car was not there when I got there? Told them I would be there sat and when I got there no car? Sold or bogus ad? Not sure but they have called since.
6 people found this review helpful.
Aug 6, 2016
Went in one week to look for a used Sienna. Talked to a short middle aged gentleman with a desk almost straight back from the main entrance. Looked at a couple, but they didn't meet our needs. He promised to keep an eye out and call us if something came in. Two weeks later I searched and found a vehicle there on my own and went in. The second guy who helped us, a taller middle aged guy with a desk in the used car dept, let us take a car on a test drive. We came back and asked if they could fix a few things. He said he would ask and get back to us. It's been a week now and nothing from him either. We used to buy all of our toyotas here. No more.
9 people found this review helpful.
Nov 1, 2015
Overall very good customer service.
1 people found this review helpful.
Aug 19, 2015
Ivan and Mike walked us thru as true professionals. Great price on an almost new 2015 GMC Sierra with extras added. Knowledgeable service and parts department staff too.
1 people found this review helpful.
Mar 10, 2015
Have not made a decision yet. But service received so far has been pleasing.
1 people found this review helpful.
Jan 31, 2015
Rapid response and follow up
1 people found this review helpful.
Aug 4, 2014
They said call for a price. After a few days of trying to contact a sales person who knew anything about the car,I was told that it was in to bad of condition to sell. I still see it advertised weeks later.Seems like just a ploy to sell other vehicles to you.
2 people found this review helpful.
May 26, 2014
Received a call.
Feb 27, 2014
Responded quickly via email, however inaccurate info on listed car once I got someone on the phone.
2 people found this review helpful.
Jun 17, 2013
responsive and great follow up
Jul 3, 2012
The sales rep seemed real nice, but he just kept trying to sell me on the value of the after-purchase services that they provided. Example: oil changes, checking air in tires, etc. ----I really didn't care about these services as I was just looking for a good price on a car.

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