Volvo dealerships near me (Washington, DC)

Paid $40,000 for a 2022 Toyota Highlander with 17000 miles. I bought the car and then discovered the front floor mats were missing - floor covered with thin plastic. Only one key FOB. Roof mounted radio cover is missing. Satellite radio doesn't work. Passenger side mirror is broken. The car was on their lot for 2 1/2 months. You would think that they would have done a lot more to get it ready to sell. The salesmen ghosted me. A lesson learned about buying a used car from a dealer with poor reviews.

The salesperson Edward went above and beyond to make my purchase experience as simple as possible.

Jacob was easy to work with and very good about communication. Made the process smooth and easy. Up front about pricing. No surprises. Helpful and honest.

Good customer service

Never answered questions regarding if the vehicle had recall fixes, tread wear depth. Multiple people emailing regarding coming to see the people but none of them were able, or willing, to address my questions.

Josh, made it happen!!! Had less than a week to make the deal and have vehicle delivered for my daughter who lives out of state. Talked and agree on price, paper work completed on line, vehicle delivered as agreed. 1st time purchase of vehicle over the internet. Was skeptical at first, but turned out to be a great experience. Thanks to all staff!!! Happy we made the deal, daughter is esthetic over her vehicle, very much appreciated, would recommend to anyone looking to buy!!! Again thanks Josh!!!