Volvo dealerships near me (Sterling, VA)

Good customer service

The salesperson Edward went above and beyond to make my purchase experience as simple as possible.

1000% don’t recommend. This review is for my experience with the sales representative Evans, whom I dealt with regarding a used BMW X5M. As someone experienced in automotive transactions, I find the few instances of lack of professionalism encountered here unacceptable AFTER I notified I will not be moving forward with this deal. After politely declining a vehicle upon not being able to reach a deal which I was able to justify, I received a text message containing inappropriate and desperate suggestions. These included a request to sell my current vehicle via a third party and travel to Virginia to complete a deal, followed by a proposal to accept significant negative equity while paying a $5,000 premium over the asking price. Guess they thought they found an easy ticket. It is clear my business was not valued, but rather viewed as an opportunity for an unethical transaction on a vehicle exceeding $100,000. I have since declined their offers politely and will be going elsewhere

The car had tire pressure issues as well as a misaligned sunroof screen. I had to bring the vehicle back to the dealership to fix it and I am still waiting. It’s been about three days. I am very relieved that they took the vehicle to fix it. I just hate the fact that I bought the vehicle without having no repairs done prior to the purchase.

There were two different representatives reaching out about the same car telling me two different stores about availability.

Shannon was great. Process was very smooth.