Toyota dealerships near me (Charlotte, NC)

A positive experience

A very good experience. I think I would buy from that place again.

Could not have asked for a better purchasing experience. Highly recommend Hendrick Toyota Concorde.

David was very nice but for some reason he did not get some of my email replies and the car I wanted to look at sold the day before and he was not aware. So I was already halfway there when he informs me it was no longer available. The staff at the dealership when I arrived were pleasant. David tried to get me to look at a different car that was a hybrid and more expensive but I was not interested in a hybrid.

HORRIBLE SERVICE FROM FINANCIAL MANAGER. We were lied to, there was a huge discrepancy between the numbers she told me (i have 3 other witnesses) and the final price. Then we contacted GM, GM said it happens due to how aggressive the industry is. Not happy with these guys at all, I’ve been to multiple dealerships before and I’ve never been yelled at and I’ve never been shamed into a negotiation for a USED car before. Again, I was most angry about the deception between what was said and what was actually true after papers were signed.

They reached out with an automated text message. I asked for a video of the car since I don't live near the dealership, but they never responded.

Highly recommend

Very professional, courteous, and prompt in responses to my questions.