Dealerships near me (Richardson, TX)

It was an enquiry. Charles Washington was very responsive, sent pictures and a video and followed up. Ended up purchasing in Houston, a little closer to me.

Incorrect VIN number in pictures versus car driven. Car had a dent on passenger side roof. Advertised as engage+, but vehicle shown and driven was engage.

Everything was awesome

Love doing business with them.Keep up the good business.Very pleased with your business

I contacted Toyota of Richardson on 3/24/2026 about a 2016 Toyota Tacoma Limited. I asked the salesman, Ghaieth, for the full out‑the‑door price and the Carfax so I could compare a couple of trucks before making the drive. He refused to provide either one and insisted I had to come into the dealership “to talk numbers.” His communication was rude, dismissive, and completely lacking transparency. He acted as if the truck was the best‑priced in town and avoided sending basic information that every serious buyer needs. If a dealership won’t share an OTD price or a Carfax, it raises the question of what they’re trying to hide. This experience felt like classic pressure tactics to get customers on the lot and push them into overpriced vehicles. I chose not to move forward with them. If I could give zero stars, I would. Since I can’t, I’m giving 1 star overall.

No pressure, easy treatment.

After two weeks of them working for financing. I bought a plane ticket to go pick up the truck only to find out they sold the day before.

Great service from them from the moment I walked in to the moment I left . So nice and friendly and took time to chat with us besides just wanting to sell car

Great communication and very friendly

Confirmed vehicle was at the dealership 40 mins before arriving and once there was told they sold it to their service department. Then tried to upsell another vehicle.