Richardson Chrysler Jeep Dodge Ram

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1321 N Central Expy
Richardson, TX 75080

Sales: (855) 480-4834

Service: (855) 480-4834

Today 7:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 26, 2016
Very attentive online customer service
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Response from Richardson Chrysler Jeep Dodge Ram:

Karla, thanks for the great review! You can always expect the same top-notch service from our crew!
Nov 25, 2015
Made sure they stayed In touch with me even after I didn't purchase a car
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Response from Richardson Chrysler Jeep Dodge Ram:

Monte, thanks for the review and for visiting Richardson CJD!
Nov 9, 2015
Good
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Response from Richardson Chrysler Jeep Dodge Ram:

Cruz, thanks for the 5 stars!
Oct 19, 2015
Would not visit again. Immediately discounted vehicle after leaving without purchasing. Not impressed
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Response from Richardson Chrysler Jeep Dodge Ram:

Ryan, please contact Max Millender at 214-718-9465 to discuss your visit and clear up any concerns you may have.  Thanks, the Richardson Chrysler Jeep Dodge Ram Team.
Aug 11, 2015
Dealer responded very quickly and was very helpful but I decided to buy a vehicle in AZ where I live. Thanks !!
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Response from Richardson Chrysler Jeep Dodge Ram:

Hello Ed!  Thanks for sharing and we hope to see you back at the dealership some day!
Jul 9, 2015
Awesome!!
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Response from Richardson Chrysler Jeep Dodge Ram:

Thanks for sharing, Jon!
Read 17 old reviews
Jan 26, 2015
Bait Cars. It would be wise to not trust anything they tell you. They use bait cars. 2010 Challenger RT 54,000 miles for 16,490. Drove out to get the car. They claim it was sold already and tried hard to get me to get another car that had more miles on it but was almost 7,000 dollars more then the car they had that they claim had less miles. After dealing with them I had a friend of mine call and inquire about the car as well. They kept reassuring them that the car was there. Even said they where looking at it. Drove out and the same game was played. BAD DEALER. Don't buy from them.
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Response from Richardson Chrysler Jeep Dodge Ram:

Dear Jackson,
Hello, and thank you for writing about your experience with us. We sincerely apologize for the experience that you had at the dealership. Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring this issue to our attention. This will help us improve our procedures in any way that we can to provide better service going forward. We would like the opportunity to speak with you further.  Please reach out to Max Millender at MMillender@richardsoncjd.com to discuss a resolution.
Nov 29, 2014
Great service from start to finish
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Response from Richardson Chrysler Jeep Dodge Ram:

Chris, thanks for the 5 star review!  We look forward to seeing you back at Richardson Chrysler Jeep Dodge Ram!
Nov 28, 2014
LV Elder (sale guy) provided outstanding customer service, he was more into getting me the car I want than the sales/profit. Mr.Deno Moore, sales manager was very transparent, calm and cordial. Best experience ever at any dealership. I am one happy Chevy Malibu owner. Thank you Richardson CJD team, I really appreciate all of you. HAPPY HOLIDAY TO YOU ALL. ola.
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Response from Richardson Chrysler Jeep Dodge Ram:

Ola, thanks for sharing your experience with us.  Our team had a pleasure working with you.  Enjoy your new Chevy Malibu!
Nov 3, 2014
Avoid this dealer! Made me drive 30 miles for nothing. I emailed them to make sure they still had the car I wanted. They said yes. I scheduled a time to come see it. and drove 30 miles. After a lot of wasted time they admitted the car wasn't there and tried to sell me a newer one for over $6000 more. It looked like a good deal and I would have bought it anyway except on further inspection I found the salesman was "mistaken" about the year model and mileage. The "bait" car was listed on Cargurus for $2400 under book value. The "switch" car was $6000 more and spot on book value. No deal even close to comperable to the one I came for.
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Oct 15, 2014
We bought this truck over the phone, but the GM of Used Sales wouldn't talk with me and let a woman who only had been there 3 months handle the sale & she didn't know anyhing. She said the vehicle would be ready that Saturday by noon (purchased on Wed eve) and it was nowhere near close & my husband drove 4 hours to get it and there were more scratches that she ever mentioned (I specifically asked about all minor dents and scratches). They are suppose to deliver it today for free, we shall see!
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Response from Richardson Chrysler Jeep Dodge Ram:

Dear Jennifer,

We’re truly sorry that there was a delay in getting you your truck. We apologize for any inconvenience this may have caused you and your husband.  We appreciate your business and hope you enjoy your new truck.
Sep 9, 2014
It was a good experience...
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Aug 23, 2014
Called me several times , at this time not buying
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Aug 17, 2014
Very honest about what was on the lot and available drive times
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Aug 17, 2014
Dealer refused to sell me the car due to extra time required for paperwork. I am currently deployed with the military to Afghanistan and they were unwilling to send the paperwork via registered mail for me to sign even though I had financing already arranged. NOT MILITARY FRIENDLY. I do not recommend.
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Aug 12, 2014
Used car area had a nice BMW posted and went to look at it. The car was hard to start and shook violently. I was told that's OK it was being picked up by the BMW shop to fix. The staff was very young and not knowledgeable about the cars at all, wondering if these were cheap summer hires? I won't be looking at cars from them again, don't trust them at all.
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Jul 24, 2014
They scheduled the meeting and car was sold before I could even reach. So disappointed. Luckily found better deal than this dealer.
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Jun 9, 2014
Pleasant and attentive.
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Jun 2, 2014
Know what they are doing. Fast support. Good deal on my trade in.
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Feb 4, 2014
Very easy to work with. Thank you
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Jul 16, 2013
Dealer placed an ad online with a false price. Contacted dealer, who then took the ad down, and confirmed actual price, double what the ad said. When I confronted them they said it was a simple mistake but when I told them I wasn't interested in the vehicle they re posted the same exact ad under the original wrong price.....bait and hook much?
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Apr 14, 2013
Although we selected a jeep at another dealership, the sales manager and his team at Richardson were very friendly and easy to deal with. I would recommend this dealership.
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Dec 6, 2012
They got everything handled in a timely manner and we were able to pick up the car that night.
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