AutoNation Chrysler Dodge Jeep Ram North Richland Hills

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7740 Northeast Loop 820
Fort Worth, TX 76180

Sales: (855) 790-5285

Service: (855) 790-5280

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/06/09/07/28/2011_ford_f-150-pic-2994386468661211910-152x114.jpeg

2011 Ford F-150 Lariat Limited SuperCrew 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $21,791

Mileage: 98,551

Location: Fort Worth, TX 76180

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2011 Ford F-150 Lariat Limited SuperCrew 4WD for sale - $21,791, 98,551 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/06/17/14/45/2013_ford_escape-pic-4036220129264791995-152x114.jpeg

2013 Ford Escape SE Used Cars in Fort Worth, TX 76180

Good Deal

Price: $8,987

Mileage: 108,198

Location: Fort Worth, TX 76180

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Description: Used 2013 Ford Escape SE for sale - $8,987, 108,198 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/28/01/49/2015_bmw_x5-pic-7142762116481987436-152x114.jpeg

2015 BMW X5 xDrive35i AWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $29,393

Mileage: 52,317

Location: Fort Worth, TX 76180

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sapphire Metallic Description: Used 2015 BMW X5 xDrive35i AWD for sale - $29,393, 52,317 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Premium Package, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/06/01/15/10/2017_jeep_grand_cherokee-pic-9027154542300302666-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $32,991

Mileage: 5,724

Location: Fort Worth, TX 76180

Average time on market: 49 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Diamond Black Crystal Pearlcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $32,991, 5,724 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Quick Order Package
https://static.cargurus.com/images/forsale/2018/04/30/23/30/2015_ram_2500-pic-5693029203914258223-152x114.jpeg

2015 Ram 2500 Laramie Crew Cab 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $40,991

Mileage: 65,409

Location: Fort Worth, TX 76180

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Flame Red Clearcoat Description: Used 2015 Ram 2500 Laramie Crew Cab 4WD for sale - $40,991, 65,409 miles with Bluetooth, Leather Seats, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/01/03/26/2015_jeep_cherokee-pic-734681930186674807-152x114.jpeg

2015 Jeep Cherokee Trailhawk 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $18,913

Mileage: 66,372

Location: Fort Worth, TX 76180

Average time on market: 38 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Cherokee Trailhawk 4WD for sale - $18,913, 66,372 miles with Bluetooth, Leather Seats, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/01/15/10/2017_ram_2500-pic-4052917072926666726-152x114.jpeg

2017 Ram 2500 Laramie Crew Cab 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $46,881

Mileage: 27,588

Location: Fort Worth, TX 76180

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2017 Ram 2500 Laramie Crew Cab 4WD for sale - $46,881, 27,588 miles with Bluetooth, Leather Seats, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/03/03/18/2015_ford_taurus-pic-7587414070475161382-152x114.jpeg

2015 Ford Taurus SEL Used Cars in Fort Worth, TX 76180

Good Deal

Price: $13,349

Mileage: 71,156

Location: Fort Worth, TX 76180

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2015 Ford Taurus SEL for sale - $13,349, 71,156 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/06/01/15/10/2017_jeep_wrangler_unlimited-pic-810670318036942058-152x114.jpeg

2017 Jeep Wrangler Unlimited Sahara Used Cars in Fort Worth, TX 76180

Good Deal

Price: $30,987

Mileage: 36,180

Location: Fort Worth, TX 76180

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2017 Jeep Wrangler Unlimited Sahara for sale - $30,987, 36,180 miles with Bluetooth, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/29/11/09/2005_dodge_ram_2500-pic-1630823435485330867-152x114.jpeg

2005 Dodge Ram 2500 SLT Quad Cab SB 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $16,997

Mileage: 178,390

Location: Fort Worth, TX 76180

Average time on market: 26 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Red Description: Used 2005 Dodge Ram 2500 SLT Quad Cab SB 4WD for sale - $16,997, 178,390 miles with LT Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/04/06/21/15/2017_ram_1500-pic-3604574215035312248-152x114.jpeg

2017 Ram 1500 Lone Star Crew Cab LB 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $35,663

Mileage: 3,397

Location: Fort Worth, TX 76180

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2017 Ram 1500 Lone Star Crew Cab LB 4WD for sale - $35,663, 3,397 miles with Bluetooth, Remote Start, Quick Order Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/05/01/01/22/2014_gmc_sierra_1500-pic-8253059289790460583-152x114.jpeg

2014 GMC Sierra 1500 Denali Crew Cab AWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $31,998

Mileage: 64,866

Location: Fort Worth, TX 76180

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2014 GMC Sierra 1500 Denali Crew Cab AWD for sale - $31,998, 64,866 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/06/17/16/22/2012_jeep_wrangler_unlimited-pic-1193496208227686806-152x114.jpeg

2012 Jeep Wrangler Unlimited Rubicon Used Cars in Fort Worth, TX 76180

Good Deal

Price: $25,998

Mileage: 92,719

Location: Fort Worth, TX 76180

Average time on market: 53 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Deep Cherry Red Crystal Pearl Description: Used 2012 Jeep Wrangler Unlimited Rubicon for sale - $25,998, 92,719 miles with Bluetooth, Leather Seats, Remote Start, Heat Package, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2018/04/06/21/15/2017_jeep_grand_cherokee-pic-3579700345411382679-152x114.jpeg

2017 Jeep Grand Cherokee Limited Used Cars in Fort Worth, TX 76180

Good Deal

Price: $31,712

Mileage: 3,180

Location: Fort Worth, TX 76180

Average time on market: 51 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2017 Jeep Grand Cherokee Limited for sale - $31,712, 3,180 miles with Bluetooth, Leather Seats, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/02/03/40/2015_audi_a6-pic-6712264603891869150-152x114.jpeg

2015 Audi A6 2.0T Premium Plus Sedan FWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $21,491

Mileage: 52,346

Location: Fort Worth, TX 76180

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Description: Used 2015 Audi A6 2.0T Premium Plus Sedan FWD for sale - $21,491, 52,346 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Premium Plus Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 11, 2018
Fast, friendly service. These guys are ready to make a deal and will work hard to get your business.
Jun 3, 2018
Wasted my time playing bait and switch. Offered me others that were not even comparable to the 'bait-offer'....Deal breaker for my busy lifestyle
Response from current dealership:
Mike, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Jun 3, 2018
Laffy
They responded and was helpful.
May 1, 2018
The transaction was smooth and quick. Natalie, who walked me through the buying process, was outstanding. She went above and beyond. Would definitely recommend.
Apr 21, 2018
Chall724
Even though I didn't get a car from them, they were very friendly and always stayed in touch
Apr 15, 2018
GuruYMSDP
They were very consistent about getting in touch with me.
Apr 6, 2018
Guru5VCSD
I was contacted, but they wouldn't even honor their own advertised deal showing on their own web page. The only explanation I was give was that the advertised deal was on selected trucks only, but would not offer any info on what trucks those were. Sales manager even followed up with me to ask how my conversation with the salesman had gone, I explained that it appeared they were running a bait and switch program, and of course they ceased contact with me after I had pointed it out to them. I would steer clear of this dealership.
1 people found this review helpful.
Response from current dealership:
We regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Apr 4, 2018
I have no complaints. Salesman was easy to work with truck was as they described. No hidden costs or fees. It was missing all 4 center caps. Which they told me they would mail me so I bought the truck and I did receive them in the mail. Would buy from them again.
Mar 30, 2018
chmx89
Absolute crap experience. Plus they ran my credit and assured me it would not be a hard hit. Well multiple banks later hard inquiring my credit dropped 15pnts. Lie to me once shame on you and double foxtrot unicorn charlie kilo you for messing my good credit.
1 people found this review helpful.
Response from current dealership:
We regret your experience with us here, but are glad you brought this to our attention. If you would be willing, please reach out to our General Manager at (817) 522-4981 so that we can address this with you.
Mar 15, 2018
Really great experience even ended up buying the car very easy and great app to use when buying a vehicle
Feb 25, 2018
Went with different dealer, but they were very nice when I let them know. Not hassling or over bearing. Uriel
Response from current dealership:
Thanks so much for your feedback. If you ever need help, just give us a call. Happy motoring!
Feb 7, 2018
They were so easy to work with! We’ll definitely recommend to everyone.
Sep 14, 2017
Tradell Shavers
Timely follow up.
Jul 27, 2017
okiehooe
Emailed generic info, claimed to have specific vehicle I asked about but deflected advanced inquiries with other options of other vehicles outside the parameters I specified. Wasted my time.
3 people found this review helpful.
Response from current dealership:
Thanks for leaving us this response. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Jul 14, 2017
This is an update of my previous review for AutoNation N. Richland Hills and if I could give them 10 stars, I would. Sometimes, misunderstandings happen, the following is my original post in quotation marks: "After several days of back and forth email including out the door pricing on a specific vehicle, I was asked when could I come in and do the paperwork. My wife and traveled over two hours the next morning and arrived at the appointed time only to be told that the unit had been sold the previous day. They made an attempt to show us something else but were unable to come up with more than a couple of "similar" vehicles so we left. Kind of wonder that since the unit we wanted to purchase was on a "holding" lot used by "sister" dealerships, why did they not attempt to search that location, too, rather than only the vehicles on their lot" However, I was contacted by the manager later that day and I believe he did everything he could to help resolve the misunderstanding. I was paired with a salesperson that presented me with the choice between several vehicles with the same discounted selling price as the one we went to purchase. Stephany even went outside and made sure the vehicles were actually on their lot and available for sale. In addition, we were offered the opportunity for the vehicle to be delivered to our home at no charge to us. AutoNations CDJR North Richland Hills definitely proved they are concerned about customer service and value my business!
2 people found this review helpful.
Response from current dealership:
Dan, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 522-4981. We would appreciate the chance to turn your experience around.
Jun 12, 2017
Awesome feedback from sales rep to person contacting you very professional the only reason why I did not buy was cause the vehicle did not convince me thank you
Response from current dealership:
We appreciate your response, Marcos! If you ever need help, just give us a call. Happy motoring!
Apr 20, 2017
They responded very quickly, and was there for you to assist.
Feb 27, 2017
Billy was super helpful and eager to find what I am looking for! Briana
Feb 17, 2017
made an appointment 6hrs in advance. spent 45 minutes here , left standing in the doorway with no offer of a chair or bottle of water while they went to find the vehicle. ended up leaving without anyone even noticing or calling back, never did see the vehicle. Showroom is small, Dark and dirty, not what you would expect from a major dealer franchise.
10 people found this review helpful.
Feb 11, 2017
bought the vehicle I was looking for and sales lady was more than helpful recommend charmain to work with. financial guys not that great, not pleasant to do business with.
1 people found this review helpful.
Feb 9, 2017
Unable to come to agreement on price of vehicle. This is a 2 year old vehicle, previously titled and they were asking almost as much for a brand new, with no mileage, 2017 model.
3 people found this review helpful.
Jan 10, 2017
Good
1 people found this review helpful.
Nov 26, 2016
I am looking for a 4 door crew cab. They keep sending me deals for trucks I don't want.
3 people found this review helpful.
Oct 24, 2016
Great service
1 people found this review helpful.
Jul 5, 2016
Salesman Tommy Scott was very nice and curtious. I will do business with them again
1 people found this review helpful.
Read 32 old reviews
May 24, 2016
Serendipity1517
Went in for a scheduled appointment to test drive a GMC Acadia - the one they brought me was pretty subpar, so I was disappointed. However, Tommy Scott (my sales guy) listened, REALLY listened to what I was looking for (a bigger SUV with a third row bench, captains chairs, more room, leather, and some nice updates), and asked what I was currently driving (a Hyundai Tucson). He asked if I liked my current car, and I told him I loved it, but it was just a bit too small for our growing family. We checked some of the other inventory, but then he asked if I'd be interested to see their Hyundai Veracruz, instead of the GMC Acadias and Buick Enclaves I had been eye balling. I had never even heard of one before, so I said sure, if it fits the bill, I'd be open to it. The 2011 Veracruz he showed me was fabulous - it was in immaculate condition, clean as could be, and drove wonderfully. He even said they had replaced the brakes, tires, and electronic pieces for wear and tear beforehand. The car was Certified Pre-Owned, guaranteed to never have been recalled, and had to pass some significant criteria before they'd even consider selling it. It was FABULOUS. We managed to work out a great deal, and I said goodbye to my old Tuscon, and am now cruising around in my new (used) Veracruz! My daughter and husband could not be happier, and Tommy was so wonderful to work with. Kyle was my finance guy, and he was amazing as well - extremely laid back, very low pressure, and no nonsense. This being my first time purchasing a car without a husband or Dad with me (ladies, you know what I'm talking about here), I really appreciated the fact that everyone was so easy going, and respectful. I never felt like they were trying to make the sale - they were simply trying to find me a car that was perfect for me and my needs, and the price I needed. I highly recommend them, and will be sending them lots of referrals! Thanks guys! You made this experience a great one! :-)
5 people found this review helpful.
Apr 29, 2016
after alot of back and forth they finally got to the number i was wanting.
3 people found this review helpful.
Apr 11, 2016
The people are so great. I had an amazing experience here. The guy that helped me i think his name was kerron, he was a great guy. glad i went here.
Feb 16, 2016
The price that was on the website was $33,000. When I got to the dealership the Jeep was $16000 more than advertised!
3 people found this review helpful.
Feb 6, 2016
Dealer was inept. Vehicle was not inspected and would not run
3 people found this review helpful.
Jan 27, 2016
Was a waste of time, dealer said truck had one owner carfax showed 4, also was dealing with Jane but when we got there was passed off to someone else. I would not recommend these guys ever.
2 people found this review helpful.
Jan 25, 2016
BazalM
Didnt have the car when we went... No clue as to what cars they have
4 people found this review helpful.
Jan 13, 2016
Fast automated response. You will be put on an automated emailing list.
Jan 4, 2016
Professional, knowledgeable, honest.
Dec 31, 2015
Great dealer! Gave me the deal I wanted and the car of my dreams!!!
Dec 19, 2015
hanscar
Good service
Dec 19, 2015
The internet sales rep responded very quickly with a lot of information. ..
Dec 15, 2015
Gave me the run around and justin from the pre owned vehicle department straight up lied to me. Told me there were no other mustang GTs available in the area and the closest one was in corpus christi.... I found one at the allen samuels dodge in Waco Texas... I called they said they still had it and when could i come out to look at it. So Justin straight lied to me. Thats not a good way to do business at all and i would rate this dealer a 0 if i could. Complete waste of my time. Dont truat this dealer when looking for a used vehicle.
3 people found this review helpful.
Nov 8, 2015
Very god and took time to accommodate my needs
Oct 30, 2015
They were my second choice. Only good things to say about the dealership
Oct 8, 2015
They had us fly over from Utah and when we got there they told us the truck was crashed
3 people found this review helpful.
Oct 6, 2015
Very good info and awesome response. Thank u for the hard work
Sep 19, 2015
Great
Sep 7, 2015
Excellent
Jul 20, 2015
very good they were honest about the car having mechanical issues and would not sell to me.
Jul 11, 2015
on 7/3/15 dealership call and verified that we would meet on the 4th of July, called that morning on the 4th to verify that 4 people were coming (about 50 miles) to look at a car listed. Got there and auto was not at that location but at a CLOSED dealer location about 30+ mile away--- We discussed a specific auto and they knew what auto I was coming to see with granddaughter, wife & son to possibly purchase the auto. Needless to say we were not happy and will not do business with them again.
2 people found this review helpful.
Feb 23, 2015
thejohnstoncrew
They used a bait car and lied and told us it was available to test drive. We drove over an hour to find out it was supposedly sold two days before.
2 people found this review helpful.
Jan 26, 2015
This is not a place that can be trusted at all. They use bait cars to lure you in. I was looking at a 2011 challenger came out test drive the car everything was going smooth. As soon as the financing was approved they tried to convince me to get in to a 2015 or 2014. I declined. So the next day I came out to make sure the car had not been sold. It was still there. So I went in to close the deal. I was stalled. For some reason. Got a call the next day saying they where ready. So I drove out again. Only for them to tell me the car I was looking at had sold. I asked how is this possible. I was just up here yesterday ready to sign the paper work and drive off in my car. They tried hard to get me into a much more expensive car. Don't trust anything they say. No good! Consider going elsewhere. Don't buy from them. The good comments they have may even be lies.
3 people found this review helpful.
Oct 15, 2014
Dealer was very professional in following up me.
Jul 7, 2014
Drove 6 hrs to find out price Was only with financing through Chrysler and final price Given did not include ttl like asked and communicated. Dealer would not do anything for error even after show text message confining price with ttl
Jun 3, 2014
All were very helpful. Great customer service!
May 10, 2014
Brano was very helpful and professional. Everyone was very nice and friendly. The car is very nice and drives very well.
Apr 26, 2014
it a 5 star. Sales man Mr. Chris Bond was very helpful in the purchase of our car. I would recommend very highly as a salesman
Mar 16, 2014
violachick
Great about getting in touch promptly. Didn't have the vehicle I wanted by the time I emailed, but spent quite a bit of time on the phone with me trying to find alternatives. Very polite. Didn't get out to the dealership itself since they didn't have what I needed.
May 22, 2013
Dealer Responded 4 days after contact that the vehicle had sold
Feb 12, 2013
The salesman who contacted me via email was very courteous and helpful as far as telling me the specs and price of the vehicle that we were interested in. That being said, while I was at the bank 8 hours from fort worth tx... I called that guy at Allen Samuels and asked how to go about paying. My banker suggested we use a moneygram and told me she would put the check in my name, then I would sign it to their business name when I get there, I asked the gentleman at Allen Samuels if that would work as just described... He said "that will work, see you when y'all get here!!!: ) " Well when we got there at 7 o'clock that evening to test drive and make the deal, that guy who was talking to me throughout my drive up there ( asking me stuff lik my address, zip code.. Ect. Had left for the day and I was left to meet a different guy on the used car side! He turned out to be the nicest employee there and that's a fact!! Well after the test drive I'm ready to make the payment and be on my way, we go inside and like everyother car dealer we signed a million papers (lol) and then the nice salesman had us follow him in my truck and the vehicle we were purchasing to the main office for the financing jerk to meet me : ( we sat down and when I gave him the moneygram I had for the full payment on the vehicle, he looked at me and said "we don't take these" "well not if it's not written directly to us" well by that time I grabbed my checkbook knowing I still had enough in my account to finish this deal!! He says well let me run your check through telle check and he did, it declined it! J was really getting frustrated with the whole thing, I even told them let's just call the deal off I go home and y'all can play with someone else's time... But I asked them kindly what to do and the finance guy said I should get a loan and then pay it out as soon as I get home ( extra charges that I said I wouldn't pay from the get go, that's why I went to my bank and brought them the amount we agreed on) They finally told me to go find a hotel and back charge my banker who wrote the check to my name haha.. I think he forgot I told him the salesman was the one who said that would work over the phone that same morning!! SOOOO we did spend the night and before finding a hotel I called the president of my bank and asked him what to do and we figured wiring the Money straight to their bank acct first thing in the morning! We slept well in the fort worth mall best western (oh and by the way my 3 month baby was with me and my wife) was supposed to drive back that night and get home in the morning! Well we went right back and I got to meet a REALLY REALLY BIG jerk named "PETE" He obviously geared about me by now!! He treated me like some lost tramp who stumbled in his " high class business place " telling me the only option was to get a loan for the purchase to work! I called my bank and had them on phone so Pete could talk to book keeping and make sure that the funds were indeed there in my account, Pete bluntly told me that he wasn't entrested in talking to anybody at my bank or anywhere else!!!!!!! Finally I made the dicision to wire the money and Pete said that will take all day because of a policy that their bank has with checking a electronic wire payment only by the manager of the bank and at 3:00 p.m. Mind this was at 9:00 a.m. Well my bank and their finance department swapped info and the wire was successfully sent and I got a confermation on the transfer at 10:30! I let the guys know and Pete told me to go do something in town and enjoy my day cause it was going to be a long wait! He was not lying!!! Book store, baby store , more book store... Lunch... Slept in truck for a while the whole time the 3 month baby is with us and getting tired of vein out and about : ( whhhaaaaaa.. Aagghhh. The whole time I was out and about I kept calling the office and talking to the nice salesman I met the night before and he kept telling me he would call me just as soon as that heard from the bank! The call finally came the money wire was seen by the GREAT ONE who goes check at 3:00 p.m. ; ) We rush down there through all the road blocks and detours due to the massive road construction going on there! When we got there we got the keys the the new car and the sailsman was going to drive it next door to the main office and some other guy in the used office came run out and told him to go in the office ! I sat there for about 20 minutes and could see the two of them just talking and going through papers and looking up and checking to see if we were still looking I guess... Everything they do there at their dealership is very slow and they have a way of making you feel below the grade they accept!! He finally came out and told me the guy had forgotten to give him a folder. I wasn't interested, I just wanted to start on my journey home 8 hours away! We went next door and Big Pete came to see me and our very kind and helpful salesman! Now that the money is there you would think he would treat you better than before and get us on our way.. But no he told us to take a seat and it would be a while he had 4 people ahead of me!! About a Hour latter the guy in finances came and got us, we RE-SIGNED a million papers again and so fast that I didn't even know what I was signing and by that time I didn't care!! I was numb in the brain from all the thinking and phone calls to these jerks and the bank and the baby sitters back home and... Well it was finally 4:30 and the rush hour traffic was waiting for us with open arms at five as we hit the interstate!! I made up my mind I will never do business with Allen Samuels again EVER!! And I know being a business owner myself, if Mr Allen Samuels is still alive... He would not accept that kind of service to a customer from out of state coming to them with full payment as I was told by the fellow on the phone! We drove home and my wife behind me in the new suv, we arrived home at 2:00 a.m. Kids had to stay at the (2) sitters 3 days due to all the confusion!! "ALLEN SAMUELS, IF I EVER GET RICH ENOUGH I WILL BUY OUT YOUR BUSSINESS AND GET SOME CUSTOMER SERVICE GOING FOR THE GREAT PEOPLE WHO ACTUALLY KEEP YA'LL IN BUSSINESS!! Until then I nor my family will be buying there again!!
1 people found this review helpful.
Aug 31, 2012
didn't really do much but pull into the wrong location with these guys - the guy that gave me directions was really nice.

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