AutoNation Chrysler Dodge Jeep Ram North Richland Hills

We make buying and selling your vehicle easy. The price you see is the price
you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and
comes with a 5-day return policy*. Plus, we’ll buy your car and give you a
check the same day, even if you don’t buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes
first. See store for complete guarantee, warranty and service contract details.

7740 Northeast Loop 820
Fort Worth, TX 76180

Map & Directions

Sales: (682) 334-8735

Service: (855) 790-5285

No-Haggle Dealer

Today 9:00 AM - 8:00 PM (Closed Now)
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2017 Honda Accord V6 Touring FWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $19,991

Mileage: 51,767

Location: Fort Worth, TX 76180

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2017 Honda Accord V6 Touring FWD for sale - $19,991, 51,767 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/10/20/10/04/2019_jeep_wrangler_unlimited-pic-8146486231926565933-152x114.jpeg

2019 Jeep Wrangler Unlimited Sport S 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $34,985

Mileage: 1,520

Location: Fort Worth, TX 76180

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Clearcoat Description: Used 2019 Jeep Wrangler Unlimited Sport S 4WD for sale - $34,985, 1,520 miles with Bluetooth, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/23/04/50/2016_ram_1500-pic-6325368152900458026-152x114.jpeg

2016 Ram 1500 Tradesman Quad Cab RWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $19,491

Mileage: 41,998

Location: Fort Worth, TX 76180

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Ram 1500 Tradesman Quad Cab RWD for sale - $19,491, 41,998 miles with Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/16/10/04/2018_dodge_journey-pic-5345927735528433767-152x114.jpeg

2018 Dodge Journey Crossroad AWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $17,309

Mileage: 34,858

Location: Fort Worth, TX 76180

Average time on market: 51 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Vice White Description: Used 2018 Dodge Journey Crossroad AWD for sale - $17,309, 34,858 miles with Bluetooth, Leather Seats, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/21/15/04/2017_ford_f-150-pic-4134014545116420426-152x114.jpeg

2017 Ford F-150 XL SuperCrew 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $27,989

Mileage: 44,566

Location: Fort Worth, TX 76180

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Shadow Black Description: Used 2017 Ford F-150 XL SuperCrew 4WD for sale - $27,989, 44,566 miles with Backup Camera, Navigation System, Tow Package, Appearance Package
https://static.cargurus.com/images/forsale/2019/10/22/21/35/2017_nissan_murano-pic-4623424354869182817-152x114.jpeg

2017 Nissan Murano SL Used Cars in Fort Worth, TX 76180

Good Deal

Price: $21,491

Mileage: 40,646

Location: Fort Worth, TX 76180

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Gun Metallic Description: Used 2017 Nissan Murano SL for sale - $21,491, 40,646 miles with Bluetooth, Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2019/10/22/21/35/2017_nissan_pathfinder-pic-6591101030862664681-152x114.jpeg

2017 Nissan Pathfinder Platinum 4WD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $27,991

Mileage: 16,292

Location: Fort Worth, TX 76180

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Black Metallic Description: Used 2017 Nissan Pathfinder Platinum 4WD for sale - $27,991, 16,292 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System
https://static.cargurus.com/images/forsale/2019/10/23/04/50/2014_jeep_grand_cherokee-pic-3082315549764917673-152x114.jpeg

2014 Jeep Grand Cherokee Overland Used Cars in Fort Worth, TX 76180

Good Deal

Price: $19,905

Mileage: 75,080

Location: Fort Worth, TX 76180

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2014 Jeep Grand Cherokee Overland for sale - $19,905, 75,080 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/22/21/35/2017_nissan_pathfinder-pic-361254763580564516-152x114.jpeg

2017 Nissan Pathfinder Platinum Used Cars in Fort Worth, TX 76180

Good Deal

Price: $25,991

Mileage: 26,379

Location: Fort Worth, TX 76180

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Pearl White Description: Used 2017 Nissan Pathfinder Platinum for sale - $25,991, 26,379 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Cargo Package, Navigation System
https://static.cargurus.com/images/forsale/2019/10/21/15/04/2019_honda_civic_hatchback-pic-5095357078386858911-152x114.jpeg

2019 Honda Civic Hatchback EX FWD Used Cars in Fort Worth, TX 76180

Good Deal

Price: $20,995

Mileage: 15,211

Location: Fort Worth, TX 76180

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2019 Honda Civic Hatchback EX FWD for sale - $20,995, 15,211 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/10/20/10/04/2016_toyota_tacoma-pic-3489409221522134297-152x114.jpeg

2016 Toyota Tacoma Double Cab V6 SR5 4WD Used Cars in Fort Worth, TX 76180

Fair Deal

Price: $27,491

Mileage: 20,970

Location: Fort Worth, TX 76180

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Barcelona Red Metallic Description: Used 2016 Toyota Tacoma Double Cab V6 SR5 4WD for sale - $27,491, 20,970 miles with Bluetooth, SR5 Package, Appearance Package
https://static.cargurus.com/images/forsale/2019/10/22/21/35/2018_dodge_journey-pic-660388359239812340-152x114.jpeg

2018 Dodge Journey Crossroad FWD Used Cars in Fort Worth, TX 76180

Fair Deal

Price: $17,301

Mileage: 28,715

Location: Fort Worth, TX 76180

Average time on market: 51 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Redline 2 Coat Pearl Description: Used 2018 Dodge Journey Crossroad FWD for sale - $17,301, 28,715 miles with Bluetooth, Leather Seats, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/22/16/56/2017_gmc_sierra_2500hd-pic-7532945111660897006-152x114.jpeg

2017 GMC Sierra 2500HD Denali Crew Cab SB 4WD Used Cars in Fort Worth, TX 76180

Fair Deal

Price: $56,419

Mileage: 5,220

Location: Fort Worth, TX 76180

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Slate Metallic Description: Used 2017 GMC Sierra 2500HD Denali Crew Cab SB 4WD for sale - $56,419, 5,220 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Suspension Package, Bluetooth, Premium Plus Package
https://static.cargurus.com/images/forsale/2019/10/23/04/50/2015_chevrolet_silverado_2500hd-pic-8810628851884231207-152x114.jpeg

2015 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD Used Cars in Fort Worth, TX 76180

Fair Deal

Price: $40,989

Mileage: 78,078

Location: Fort Worth, TX 76180

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2015 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD for sale - $40,989, 78,078 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Suspension Package, Z 71 Package, Bluetooth, Trailer Package, Z71 Package
https://static.cargurus.com/images/forsale/2019/10/22/21/35/2016_ram_3500-pic-6410866059284457890-152x114.jpeg

2016 Ram 3500 Tradesman Crew Cab LB DRW 4WD Used Cars in Fort Worth, TX 76180

Fair Deal

Price: $32,551

Mileage: 110,263

Location: Fort Worth, TX 76180

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Ram 3500 Tradesman Crew Cab LB DRW 4WD for sale - $32,551, 110,263 miles with Bluetooth, Backup Camera, Quick Order Package, Chrome Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 27, 2019
Pleasant to talk to very informative.
Aug 16, 2019
We had an awesome experience! We ended up going with a different car, but it was the best experience we have ever had buying a car!
Response from current dealership:
Belynda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Aug 13, 2019
coqmaison
The sales person never showed us the truck....it was 100 degrees outside, and pointed to an area on the lot for my husband to go & check it out he never stepped a foot outside.
Response from current dealership:
Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 413-7848 -- we hope to hear from you soon.
Aug 5, 2019
GuruBCTQM
Great experience!!! Came out with a brand new car. Thanks to Luis and Nick.
Response from current dealership:
Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Aug 3, 2019
It’s very simple! Customer service is just garbage! Salesman:(KEVIN MAHER) I drove 2hrs away. I explained my situation over the phone. Guy says no worries your good still come on in!. I said can we do a credit check 1st? Dealer says we have to do it in person so I’m like ok. (After I told him my credit was terrible over the phone). I get to the dealership. The guy I spoke to on the phone! Is not even helping me! And the other guy helping tells me! “DID YOU DO YOUR CREDIT APPLICATION ONLINE?” I’m like wait what?? I can do it online? “Yea” smh so I drove 2hrs! For no reason! Thinking that I was going to leave with another car!
Response from current dealership:
Thanks Victor, for leaving us this response. If you are willing, please call our General Manager at (888) 413-7848 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Jul 8, 2019
I have a pre-approval check from my bank. I called and asked this dealer if they could work with the amount. They said yes but they can’t talk numbers over the phone. To come in. I live three hours away. I make the trip and wasted an hour there just for them to tell me they don’t adjust prices. They would get a zero star if I could.
1 people found this review helpful.
Response from current dealership:
Abel, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (888) 413-7848 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Jun 18, 2019
Jsn037
They replied quickly
Response from current dealership:
We're glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jun 17, 2019
ftman8402
This dealership is not ethical and cheat. They advertised low price on their website as no haggling price then when you goes to the store they add all kinds of dealer add one to the car which bumps up the price. They also lies to me that the car key is not found for the one I am looking for, so they can stuck you in the dealership to bid with others for a higher selling price. Not recommended at all this dealership, just a group of liers do not waste your time.
Response from current dealership:
Hello, we are deeply disappointed by your lackluster experience at AutoNation Chrysler Dodge Jeep Ram North Richland Hills. Please call our General Manager at (888) 413-7848 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Jun 12, 2019
Car buying experience was fine but we had to nix the deal. There was a misunderstanding about how the vehicle was equipped. I found a perfect vehicle at another dealership.
1 people found this review helpful.
Response from current dealership:
Hi Chris, we regret to hear that you are displeased with your recent experience with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (888) 413-7848. We would appreciate the chance to turn your experience around.
Jun 9, 2019
They do not negotiate prices and were very quick to response via email. When I called over the phone to inquire more information, i was put on hold for 17 mins.
Response from current dealership:
Hi Rick, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram North Richland Hills take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 413-7848 -- we hope to hear from you soon.
May 17, 2019
robnorman
15
My experience with this dealership was horrible. The staff tried to get me to place a $3,000 deposit when AutoNation obviously has a free online reservation system. The vehicle has a number of visible defects, and internal defects that I learned about after a prepurchase inspection. The inspection revealed two prior accidents. The diagnostic of the electronics revealed that the air bags might not deploy, and a body control module problem that left one of the heated seats and auto up/down window functions not working. The hood support rod was missing, and the steering wheel wrap was badly worn. The sales reps kept claiming these issues were already repaired or would be repaired, but the dealership has failed to live up to promises to show me they have. Online pictures and conversations we have had with staff indicate that accident damage and steering wheel wear have not been repaired. Management has invited us to call via email but failed to return our calls.
3 people found this review helpful.
Response from current dealership:
If you are willing, please call our General Manager at (888) 413-7848 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
May 10, 2019
The Jeep I was looking at unfortunately was sold before I could get in to see Joe I am going this coming Monday and hopefully I will be able to get what I need accomplished
1 people found this review helpful.
Response from current dealership:
Thank you for reaching out. We work towards 100% satisfaction for our clients. We hope we can assist you moving forward.
AutoNation Chrysler Dodge Jeep Ram North Richland Hills
May 8, 2019
Poor customers service they just think that their time is more important than customers time I was waiting from 11:40 till 3:45
4 people found this review helpful.
Response from current dealership:
We regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 413-7848. We hope to hear from you.
Apr 19, 2019
Mitch Withem
The folks at this AutoNation are the best. I am in the process of bying this 2015 Chrysler 300S. The car had not been through their inspection process when I made the deal so they loaned me a very nice 2018 Jeep Sahara to drive. They are installing new tires and a new factory style muffler as it had been modified by the previous owner. They were very helpful with financing as well. I highly recommend them.
1 people found this review helpful.
Apr 4, 2019
Aaron Hattier Training
Francisco- great salesman Used car manager was so dissmive. Made no attempt. She brushed me off and told me to go to New car lot with no attempt to show me anything else.
3 people found this review helpful.
Response from current dealership:
We're disappointed to hear that you did not have a more positive experience with us at AutoNation Chrysler Dodge Jeep Ram North Richland Hills. Please call our General Manager at (888) 413-7848 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Apr 3, 2019
I had a good experience & everyone was very nice & up front... I will recommend & I will do business there again.
Mar 30, 2019
I contact William drove up to the dealership at the appointment time. Looked around could not find the truck. I contact William and let him know EXACTLY where I was on the lot. Waited for over 20 min nobody came out or even said a word to me. Contacted him again and was informed the truck was at another lot just a few hundred yards from the Dodge dealership. I went there no truck outside. So after spending 45 min to and hour there I spoke to William in text 4 times and one call. Never spoke to a person on the lot face to face. So I left and bought a 2011 2500HD else where.
2 people found this review helpful.
Response from current dealership:
Hi Curtis, we regret to hear that you are displeased with your recent experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 413-7848 to discuss what we can do to help.
Feb 11, 2019
Caseysikes
I purchased my jeep from them. The salesman was terrific. His name is Kevin. The F&I person was incredibly slow. He kept trying to sell me a warranty I had zero interest in.
3 people found this review helpful.
Dec 25, 2018
GuruXGFM1
They were great
Dec 7, 2018
DO NOT BUY FROM THIS DEALER!!! Bait and switch tactics. I inquired about a vehicle several times. I even received a buyers order for the vehicle. I went to get my own financing. I was approved and ready to go pick it up. At the last minute, they (Auto Nation) changed the price by $6,000 dollars. I will never trust these people. They also are charging for "dealer add ons". I eventually purchased the same vehicle at a different dealership that had the same "add ons". I was told those add ons are from the factory and not any dealers. I even have the paperwork on the new vehicle I purchased that has the add ons shown to be installed by the factory. BUYER BE WARE.
9 people found this review helpful.
Response from current dealership:
Hi Mark, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram North Richland Hills take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you.
Nov 16, 2018
Great experience got everything I needed at the price I wanted no haggle beat all the dealerships I went to. I visited 5 other dealerships, this one best them all.
Oct 17, 2018
Excellent
Oct 10, 2018
I didn’t get this car because It was a manual which I can’t drive but I actually ended up being a proved for a newer version
Response from current dealership:
We are happy you had such a positive experience with us, Arthur! Feel free to stop by if you ever need any more help.
Oct 8, 2018
quick answers to my emails
Oct 8, 2018
I had a somewhat great experience although there were some minor cosmetic problems with the car that I noticed after I got it.
Sep 20, 2018
Guitarfrk
Fantastic communication and follow up! I was shopping wrangles and they had great inventory so purchased a Rubicon couldn’t have been a better buying experience highly recommend Go see Adam!
Response from current dealership:
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.
Sep 9, 2018
This was the best car buying experience in my 25 years of buying cars for the following reasons: 1. Responsiveness even on holiday weekend 2. Answered all my questions 3. 90 percent of the transaction was done over email 4. Their financing matched my personal funding and I was not pressured to buy all the tact on services 5. Excellent car at a very fair price
Aug 19, 2018
Very responsive when questions asked
Aug 7, 2018
Called bk immediately
Aug 2, 2018
morgwalt
responded quickly and followed up
Jul 3, 2018
Awesome Dealership
Jul 1, 2018
The best dealership and service in town. Customer Service was awesome and Anthony helped me with my new truck buying experience and answered all my questions. I will definitely buy my next Ram here.
Jun 11, 2018
Fast, friendly service. These guys are ready to make a deal and will work hard to get your business.
Jun 3, 2018
Wasted my time playing bait and switch. Offered me others that were not even comparable to the 'bait-offer'....Deal breaker for my busy lifestyle
1 people found this review helpful.
Response from current dealership:
Mike, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Jun 3, 2018
Laffy
They responded and was helpful.
May 1, 2018
The transaction was smooth and quick. Natalie, who walked me through the buying process, was outstanding. She went above and beyond. Would definitely recommend.
1 people found this review helpful.
Apr 21, 2018
Chall724
Even though I didn't get a car from them, they were very friendly and always stayed in touch
Apr 15, 2018
GuruYMSDP
They were very consistent about getting in touch with me.
Apr 6, 2018
Guru5VCSD
I was contacted, but they wouldn't even honor their own advertised deal showing on their own web page. The only explanation I was give was that the advertised deal was on selected trucks only, but would not offer any info on what trucks those were. Sales manager even followed up with me to ask how my conversation with the salesman had gone, I explained that it appeared they were running a bait and switch program, and of course they ceased contact with me after I had pointed it out to them. I would steer clear of this dealership.
4 people found this review helpful.
Response from current dealership:
We regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Apr 4, 2018
I have no complaints. Salesman was easy to work with truck was as they described. No hidden costs or fees. It was missing all 4 center caps. Which they told me they would mail me so I bought the truck and I did receive them in the mail. Would buy from them again.
Mar 30, 2018
chmx89
Absolute crap experience. Plus they ran my credit and assured me it would not be a hard hit. Well multiple banks later hard inquiring my credit dropped 15pnts. Lie to me once shame on you and double foxtrot unicorn charlie kilo you for messing my good credit.
2 people found this review helpful.
Response from current dealership:
We regret your experience with us here, but are glad you brought this to our attention. If you would be willing, please reach out to our General Manager at (817) 522-4981 so that we can address this with you.
Mar 15, 2018
Really great experience even ended up buying the car very easy and great app to use when buying a vehicle
Feb 25, 2018
Went with different dealer, but they were very nice when I let them know. Not hassling or over bearing. Uriel
Response from current dealership:
Thanks so much for your feedback. If you ever need help, just give us a call. Happy motoring!
Feb 7, 2018
They were so easy to work with! We’ll definitely recommend to everyone.
Read 45 old reviews
Sep 14, 2017
Tradell Shavers
Timely follow up.
Jul 27, 2017
okiehooe
Emailed generic info, claimed to have specific vehicle I asked about but deflected advanced inquiries with other options of other vehicles outside the parameters I specified. Wasted my time.
4 people found this review helpful.
Response from current dealership:
Thanks for leaving us this response. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Jul 14, 2017
This is an update of my previous review for AutoNation N. Richland Hills and if I could give them 10 stars, I would. Sometimes, misunderstandings happen, the following is my original post in quotation marks: "After several days of back and forth email including out the door pricing on a specific vehicle, I was asked when could I come in and do the paperwork. My wife and traveled over two hours the next morning and arrived at the appointed time only to be told that the unit had been sold the previous day. They made an attempt to show us something else but were unable to come up with more than a couple of "similar" vehicles so we left. Kind of wonder that since the unit we wanted to purchase was on a "holding" lot used by "sister" dealerships, why did they not attempt to search that location, too, rather than only the vehicles on their lot" However, I was contacted by the manager later that day and I believe he did everything he could to help resolve the misunderstanding. I was paired with a salesperson that presented me with the choice between several vehicles with the same discounted selling price as the one we went to purchase. Stephany even went outside and made sure the vehicles were actually on their lot and available for sale. In addition, we were offered the opportunity for the vehicle to be delivered to our home at no charge to us. AutoNations CDJR North Richland Hills definitely proved they are concerned about customer service and value my business!
2 people found this review helpful.
Response from current dealership:
Dan, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 522-4981. We would appreciate the chance to turn your experience around.
Jun 12, 2017
Awesome feedback from sales rep to person contacting you very professional the only reason why I did not buy was cause the vehicle did not convince me thank you
Response from current dealership:
We appreciate your response, Marcos! If you ever need help, just give us a call. Happy motoring!
Apr 20, 2017
They responded very quickly, and was there for you to assist.
Feb 27, 2017
Billy was super helpful and eager to find what I am looking for! Briana
Feb 17, 2017
made an appointment 6hrs in advance. spent 45 minutes here , left standing in the doorway with no offer of a chair or bottle of water while they went to find the vehicle. ended up leaving without anyone even noticing or calling back, never did see the vehicle. Showroom is small, Dark and dirty, not what you would expect from a major dealer franchise.
10 people found this review helpful.
Feb 11, 2017
bought the vehicle I was looking for and sales lady was more than helpful recommend charmain to work with. financial guys not that great, not pleasant to do business with.
1 people found this review helpful.
Feb 9, 2017
Unable to come to agreement on price of vehicle. This is a 2 year old vehicle, previously titled and they were asking almost as much for a brand new, with no mileage, 2017 model.
3 people found this review helpful.
Jan 10, 2017
Good
1 people found this review helpful.
Nov 26, 2016
I am looking for a 4 door crew cab. They keep sending me deals for trucks I don't want.
3 people found this review helpful.
Oct 24, 2016
Great service
1 people found this review helpful.
Jul 5, 2016
Salesman Tommy Scott was very nice and curtious. I will do business with them again
1 people found this review helpful.
May 24, 2016
Serendipity1517
Went in for a scheduled appointment to test drive a GMC Acadia - the one they brought me was pretty subpar, so I was disappointed. However, Tommy Scott (my sales guy) listened, REALLY listened to what I was looking for (a bigger SUV with a third row bench, captains chairs, more room, leather, and some nice updates), and asked what I was currently driving (a Hyundai Tucson). He asked if I liked my current car, and I told him I loved it, but it was just a bit too small for our growing family. We checked some of the other inventory, but then he asked if I'd be interested to see their Hyundai Veracruz, instead of the GMC Acadias and Buick Enclaves I had been eye balling. I had never even heard of one before, so I said sure, if it fits the bill, I'd be open to it. The 2011 Veracruz he showed me was fabulous - it was in immaculate condition, clean as could be, and drove wonderfully. He even said they had replaced the brakes, tires, and electronic pieces for wear and tear beforehand. The car was Certified Pre-Owned, guaranteed to never have been recalled, and had to pass some significant criteria before they'd even consider selling it. It was FABULOUS. We managed to work out a great deal, and I said goodbye to my old Tuscon, and am now cruising around in my new (used) Veracruz! My daughter and husband could not be happier, and Tommy was so wonderful to work with. Kyle was my finance guy, and he was amazing as well - extremely laid back, very low pressure, and no nonsense. This being my first time purchasing a car without a husband or Dad with me (ladies, you know what I'm talking about here), I really appreciated the fact that everyone was so easy going, and respectful. I never felt like they were trying to make the sale - they were simply trying to find me a car that was perfect for me and my needs, and the price I needed. I highly recommend them, and will be sending them lots of referrals! Thanks guys! You made this experience a great one! :-)
5 people found this review helpful.
Apr 29, 2016
after alot of back and forth they finally got to the number i was wanting.
3 people found this review helpful.
Apr 11, 2016
The people are so great. I had an amazing experience here. The guy that helped me i think his name was kerron, he was a great guy. glad i went here.
Feb 16, 2016
The price that was on the website was $33,000. When I got to the dealership the Jeep was $16000 more than advertised!
3 people found this review helpful.
Feb 6, 2016
Dealer was inept. Vehicle was not inspected and would not run
3 people found this review helpful.
Jan 27, 2016
Was a waste of time, dealer said truck had one owner carfax showed 4, also was dealing with Jane but when we got there was passed off to someone else. I would not recommend these guys ever.
2 people found this review helpful.
Jan 25, 2016
BazalM
Didnt have the car when we went... No clue as to what cars they have
4 people found this review helpful.
Jan 13, 2016
Fast automated response. You will be put on an automated emailing list.
Jan 4, 2016
Professional, knowledgeable, honest.
Dec 31, 2015
Great dealer! Gave me the deal I wanted and the car of my dreams!!!
Dec 19, 2015
hanscar
Good service
Dec 19, 2015
The internet sales rep responded very quickly with a lot of information. ..
Dec 15, 2015
Gave me the run around and justin from the pre owned vehicle department straight up lied to me. Told me there were no other mustang GTs available in the area and the closest one was in corpus christi.... I found one at the allen samuels dodge in Waco Texas... I called they said they still had it and when could i come out to look at it. So Justin straight lied to me. Thats not a good way to do business at all and i would rate this dealer a 0 if i could. Complete waste of my time. Dont truat this dealer when looking for a used vehicle.
3 people found this review helpful.
Nov 8, 2015
Very god and took time to accommodate my needs
Oct 30, 2015
They were my second choice. Only good things to say about the dealership
Oct 8, 2015
They had us fly over from Utah and when we got there they told us the truck was crashed
3 people found this review helpful.
Oct 6, 2015
Very good info and awesome response. Thank u for the hard work
Sep 19, 2015
Great
Sep 7, 2015
Excellent
Jul 20, 2015
very good they were honest about the car having mechanical issues and would not sell to me.
Jul 11, 2015
on 7/3/15 dealership call and verified that we would meet on the 4th of July, called that morning on the 4th to verify that 4 people were coming (about 50 miles) to look at a car listed. Got there and auto was not at that location but at a CLOSED dealer location about 30+ mile away--- We discussed a specific auto and they knew what auto I was coming to see with granddaughter, wife & son to possibly purchase the auto. Needless to say we were not happy and will not do business with them again.
2 people found this review helpful.
Feb 23, 2015
thejohnstoncrew
They used a bait car and lied and told us it was available to test drive. We drove over an hour to find out it was supposedly sold two days before.
2 people found this review helpful.
Jan 26, 2015
This is not a place that can be trusted at all. They use bait cars to lure you in. I was looking at a 2011 challenger came out test drive the car everything was going smooth. As soon as the financing was approved they tried to convince me to get in to a 2015 or 2014. I declined. So the next day I came out to make sure the car had not been sold. It was still there. So I went in to close the deal. I was stalled. For some reason. Got a call the next day saying they where ready. So I drove out again. Only for them to tell me the car I was looking at had sold. I asked how is this possible. I was just up here yesterday ready to sign the paper work and drive off in my car. They tried hard to get me into a much more expensive car. Don't trust anything they say. No good! Consider going elsewhere. Don't buy from them. The good comments they have may even be lies.
3 people found this review helpful.
Oct 15, 2014
Dealer was very professional in following up me.
Jul 7, 2014
Drove 6 hrs to find out price Was only with financing through Chrysler and final price Given did not include ttl like asked and communicated. Dealer would not do anything for error even after show text message confining price with ttl
Jun 3, 2014
All were very helpful. Great customer service!
May 10, 2014
Brano was very helpful and professional. Everyone was very nice and friendly. The car is very nice and drives very well.
Apr 26, 2014
it a 5 star. Sales man Mr. Chris Bond was very helpful in the purchase of our car. I would recommend very highly as a salesman
Mar 16, 2014
violachick
Great about getting in touch promptly. Didn't have the vehicle I wanted by the time I emailed, but spent quite a bit of time on the phone with me trying to find alternatives. Very polite. Didn't get out to the dealership itself since they didn't have what I needed.
May 22, 2013
Dealer Responded 4 days after contact that the vehicle had sold
Feb 12, 2013
The salesman who contacted me via email was very courteous and helpful as far as telling me the specs and price of the vehicle that we were interested in. That being said, while I was at the bank 8 hours from fort worth tx... I called that guy at Allen Samuels and asked how to go about paying. My banker suggested we use a moneygram and told me she would put the check in my name, then I would sign it to their business name when I get there, I asked the gentleman at Allen Samuels if that would work as just described... He said "that will work, see you when y'all get here!!!: ) " Well when we got there at 7 o'clock that evening to test drive and make the deal, that guy who was talking to me throughout my drive up there ( asking me stuff lik my address, zip code.. Ect. Had left for the day and I was left to meet a different guy on the used car side! He turned out to be the nicest employee there and that's a fact!! Well after the test drive I'm ready to make the payment and be on my way, we go inside and like everyother car dealer we signed a million papers (lol) and then the nice salesman had us follow him in my truck and the vehicle we were purchasing to the main office for the financing jerk to meet me : ( we sat down and when I gave him the moneygram I had for the full payment on the vehicle, he looked at me and said "we don't take these" "well not if it's not written directly to us" well by that time I grabbed my checkbook knowing I still had enough in my account to finish this deal!! He says well let me run your check through telle check and he did, it declined it! J was really getting frustrated with the whole thing, I even told them let's just call the deal off I go home and y'all can play with someone else's time... But I asked them kindly what to do and the finance guy said I should get a loan and then pay it out as soon as I get home ( extra charges that I said I wouldn't pay from the get go, that's why I went to my bank and brought them the amount we agreed on) They finally told me to go find a hotel and back charge my banker who wrote the check to my name haha.. I think he forgot I told him the salesman was the one who said that would work over the phone that same morning!! SOOOO we did spend the night and before finding a hotel I called the president of my bank and asked him what to do and we figured wiring the Money straight to their bank acct first thing in the morning! We slept well in the fort worth mall best western (oh and by the way my 3 month baby was with me and my wife) was supposed to drive back that night and get home in the morning! Well we went right back and I got to meet a REALLY REALLY BIG jerk named "PETE" He obviously geared about me by now!! He treated me like some lost tramp who stumbled in his " high class business place " telling me the only option was to get a loan for the purchase to work! I called my bank and had them on phone so Pete could talk to book keeping and make sure that the funds were indeed there in my account, Pete bluntly told me that he wasn't entrested in talking to anybody at my bank or anywhere else!!!!!!! Finally I made the dicision to wire the money and Pete said that will take all day because of a policy that their bank has with checking a electronic wire payment only by the manager of the bank and at 3:00 p.m. Mind this was at 9:00 a.m. Well my bank and their finance department swapped info and the wire was successfully sent and I got a confermation on the transfer at 10:30! I let the guys know and Pete told me to go do something in town and enjoy my day cause it was going to be a long wait! He was not lying!!! Book store, baby store , more book store... Lunch... Slept in truck for a while the whole time the 3 month baby is with us and getting tired of vein out and about : ( whhhaaaaaa.. Aagghhh. The whole time I was out and about I kept calling the office and talking to the nice salesman I met the night before and he kept telling me he would call me just as soon as that heard from the bank! The call finally came the money wire was seen by the GREAT ONE who goes check at 3:00 p.m. ; ) We rush down there through all the road blocks and detours due to the massive road construction going on there! When we got there we got the keys the the new car and the sailsman was going to drive it next door to the main office and some other guy in the used office came run out and told him to go in the office ! I sat there for about 20 minutes and could see the two of them just talking and going through papers and looking up and checking to see if we were still looking I guess... Everything they do there at their dealership is very slow and they have a way of making you feel below the grade they accept!! He finally came out and told me the guy had forgotten to give him a folder. I wasn't interested, I just wanted to start on my journey home 8 hours away! We went next door and Big Pete came to see me and our very kind and helpful salesman! Now that the money is there you would think he would treat you better than before and get us on our way.. But no he told us to take a seat and it would be a while he had 4 people ahead of me!! About a Hour latter the guy in finances came and got us, we RE-SIGNED a million papers again and so fast that I didn't even know what I was signing and by that time I didn't care!! I was numb in the brain from all the thinking and phone calls to these jerks and the bank and the baby sitters back home and... Well it was finally 4:30 and the rush hour traffic was waiting for us with open arms at five as we hit the interstate!! I made up my mind I will never do business with Allen Samuels again EVER!! And I know being a business owner myself, if Mr Allen Samuels is still alive... He would not accept that kind of service to a customer from out of state coming to them with full payment as I was told by the fellow on the phone! We drove home and my wife behind me in the new suv, we arrived home at 2:00 a.m. Kids had to stay at the (2) sitters 3 days due to all the confusion!! "ALLEN SAMUELS, IF I EVER GET RICH ENOUGH I WILL BUY OUT YOUR BUSSINESS AND GET SOME CUSTOMER SERVICE GOING FOR THE GREAT PEOPLE WHO ACTUALLY KEEP YA'LL IN BUSSINESS!! Until then I nor my family will be buying there again!!
1 people found this review helpful.
Aug 31, 2012
didn't really do much but pull into the wrong location with these guys - the guy that gave me directions was really nice.

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