Classic Chrysler Dodge Jeep Ram Fiat

a great experience

Contacted the dealer. The price salesman provided is 10k more than the online price. Sales person really did not work on looking for why the different and did not even bother to check or follow up. I do not recommend them.

Bounced around a bit and received too many emails to the point I didn't know who I was supposed to negotiate with. Something they need to work out on their side.

This was by far the best experience I have had at a dealership! The communication was excellent, I believe they gave me the best deal at that time, and I will keep them as my top dealership to get the best deal. Highly recommend Classic CDJRF to anyone wanting a smooth transaction!

Very helpful. Answered all questions.

I haven't been able to visit the dealership yet but talking with the salesman on the phone has given me such excitement for my future visit!

Did not buy a car from here but they were very responsive

Great friendly staff. No hidden fees. Fair prices.

I bought this great truck they came down to my price I wanted but did not give me much for my trade in. The salesman was real nice and helpful but the whole process to buy the car took about 2 and a half hours even though I was already approved buy my own credit union. Then I left and got home and I had no dealer tag . I had to call them 8 times to Finnaly get someone to email so I could print a tag off . That would have not happen if the girl answering the phone had not took her own cell phone and walk over to the other building and got someone in finance to email me the tag because it was just about closing time for the dealer ship . But the next day I did get a call for the owners wife and she ask me how was my experience at classic dodge and I told her and she apologize .

I was completely unimpressed with the service I received and the vehicle itself. The person I had been in contact with introduced himself and then scurried back into his office not to be seen again. The guy he handed us off too was not very knowledgeable about the vehicle. The Vehicle itself had been driven very hard was making noise and rattling. It smelled gross inside and was definitely over priced for what was seen there. I knew within 3 seconds of the test drive there was no way I would be purchasing this vehicle from them. Never asked for my ID before the test drive or to verify who I was. I sincerely hope it was a fluke but I doubt it.

Great buy

Great experience, I bought the car and my salesperson was awesome! Go see Kevin he will take care of you.

Good contact and information

Great people! From start to finish very helpful. Eager to work with us with no high pressure tactics! I'm keeping their business cards for future purchases!

The sales rep was courteous and helpful.

No coordination of sales people. A couple different people called on the same inquiry. Lots of sales pitch — little substance.

They contacted me very quickly and I gave them what I want to purchase and they will look for me and get in touch with me.

Upgrading my previous rating from 4 to 5 stars, based on a previous contact 2 months back on car warranty issue that was very satisfactory. Alonzo was my recent contact, and I believe Carlos from the service dept. Both contacts were handled with great satisfaction.

Update 2/11. The parts/service Director Dan personally met me at the service dept ON SUNDAY to swap vehicles. Now driving loaner while they diagnose engine shutter. Update 2/19. -- Service could not find anything wrong. Swapped back vehicles, mine is almost empty. I drove it for 4 days. Runs like a tiny diesel. Update. 2/23. Returned to Service with engine light on. Swapped for loaner again. Ashley and Dan are doing their best to make me happy. 03 / 02. I get my jeep back. This time its cleaned, fueled, and running well. Hopefully this is the end of my sob story. 1/20/18 Terrible Service. Tried to sell veh "as is" without radio antenna. Make ready dept did not put air in tires, no washer fluid, and almost out of fuel. All items that were pointed out to salesman. UPDATE 1/31/18 Spoke with General manager : many apologies and lip service. Promised "we will make this right" 2/5/18. The Director of customer relations (Dealership owners wife) calls to " Inquire about my dealership experience " This review was NEWS to her. Again apologies, promises and excuses. "We just bought this dealership and ALL its previous problems. 2/9/18. Engine cutting out/ running rough. Called Main Dealership number to ask if new license plates had arrived. Phone auto forwards to Service department who forwards to a phone that No One Ever answers. Service dept, "We dont have Techs on Saturday " "We dont have any loaner cars available" "We WILL CALL YOU when we know anything" 2/10. NO CONTACT. NOTHING

Good

The dealer brought me in the next business day.