Clay Cooley Chrysler Dodge Jeep

I came in twice to see a vehicle and never got a chance to even look at it (clay Cooley does a poor job in having pics of vehicles on their site). It’s been about 2 weeks and still haven’t heard back! Fortunately I got a better deal at another dealership that showed me my vehicle while it was being serviced!!! 10/10 chance they’ll never get my business

Great experience with a professional dealership. I would recommend Clay Cooley to everyone who wants a great deal.

He was a good dude

Best service ever!

They where really trying to help me get my car

Emailed me a few times but never followed up via phone. One email stated that the phone number I gave them didn't work, that's funny because the other dealerships had no issues getting in touch with me.

They are still emailing me, even after telling them I am not interested. Many time.

I made arrangements to look at a vehicle I was interested in purchasing. I was interested enough to give a down payment to reserve the car. It was made clear to me that that was refundable. After driving the vehicle, I chose not to purchase it and I am now having a hard time getting my deposit refunded. Otherwise the vehicle was clean and accurately represented.

The knowledge of the sales staff was excellent. If our salesperson wasn’t sure or didn’t know she very quickly got the answer. The final deal was much better than we expected.

good

Jermaine 2 tall, my sales rep, was amazing. We had a tough negation but we made a deal. He was for sure the best part. Now Jose, the finance “manger”, was beyond unprofessional. Blaring NSFW music and not even apologizing when it went way up while he was pouting cause we didn’t want any of the additional things he was trying to sell.

Contacted me numerous times, but I was no longer interested and never responded to them.

Very helpful and quick response time

Terrible Terrible !!! How can you walk in a dealership with a pre approval from Capital 1for 35,000 on a 22, 000 dollar car and they disregard it run 15 hits on your credit then tell you that the banks don't qualify you..

Staff made a 4k mistake on their online price at car gurus, i drove 2 hours to look at truck and then found out they had made a mistake after we had said we’ll take it, after speaking to the fleet department finance manager they honored their price. To me thats the right way to do business, I’ll definitely be doing business with them again as my fleet continues to grow

Over called me but they was super honest about the car issues.

If I could rate zero stars, I would. Got us in, took an Uber almost an hour to get to the dealership, test drove the car, ready to pay cash, then they said they required a $2,500 protection plan, which I did not want. They said it was required and could not be removed. Left angry and felt deceived. Would not recommend at all.

Everyone was very friendly and professional.

Good communication

I believe this was a bait and switch deal. Saw vehicle while entering dealership only to be told it was sold yesterday but was showed other more expensive car. The two stars go to Vivian the helpful friendly salesperson.

Didnt even get to look at the car I wanted. Brought me the wrong Chrysler & it broke down mid test drive. My pregnant wife & I had to walk back to the dealership in 95 degree heat. We left as soon as we got back.

Jose’ sent a text asking if it was ok to call me before he called. He also didn’t pressure me and was very courteous. I ultimately purchased a truck from a hometown dealer but if they hadn’t gotten a truck like I wanted in stock the day they did, I would’ve purchased from Clay Cooley.

Friendly, professional and quick

They contacted me fast and Steve helped out and got me in a car

Nice people, contacted me fast they sent me a video of the truck I was interested in thank you Joe

They couldn’t find the vehicle. I spent over an hour there and never got to see any vehicles. I am still looking for a vehicle and I now make sure to avoid any listed with this dealership.

Said how they could help,however, ran our credit report over 5 different banks and structured it wrong so we wouldn't be able to get approved anywhere else.

Very deceptive and unprofessional dealer. I wanted to trade in my 4runner for this Jeep and They gave me a trade in value an astounding $5500 below their competitor, on the same day! ($31000 vs $36500). The sales team reminded me of dealers of decades ago when people actually feel intimidated walking into one. Won't recommend this dealer to anyone.

Daniel Barretto and Danny took care of business. They made it a real good experience.

Helpful

Dealt contacted me promptly.

They are honest, diligent and fast.

All was well

Called a day ahead to see a specific car and when I got there it had a sold sign in the window. Told them my price range and they came back with a price that was doubled that. When I got back from my 9.5 hour drive back home got a notification saying that the car I was looking at (the one that said sold) had been dropped another $1000. Very dissatisfied

Sales person was great very knowledgeable and professional great attitude made sure I was satisfied with my decision

They add an extra 2000 on top of the TT&L. Did not buy a car from them

I was trying to buy a vehicle from this dealership yesterday The car had crack windshield and there was only one key. It took hours to come up with a sale price. What I dislike the most was they keep on pushing me to buy a $1950 plan something like a low jack system that I did not need. I finally walked out

Terrible. I call and made an offer after talking with a sales person. A manager call and said the posted car price was a typo and the real price was nearly 50% more.

Spam calls, unprofessional, will waste your time. First guy i called literally asked 'are you a serious buyer' you have got to be kidding me. Run away from this Dealership.

These guys were great! I would absolutely shop here again! Immediate responses and I felt very comfortable.

Very professional, pleasure doing business

Quick response. I bought this.

I was in there saturday on my way to a baseball. They asked me for a deposit so they could hold the car till I got off monday. I left the deposit they asked for and they did not hold the car. Sold it right from under me. You can rest assure I won't do buisness with them ever again.

Dealer tried to reach out to me

Quick to follow up. Kind.